Benefits:

• Highly competitive cash compensation

• Equity

• Medical benefits

Experience Requirements:

• 5+ years of experience in technical support or customer service

• Experience in SaaS or fintech

Other Requirements:

• Excellent written and verbal communication skills

• Strong organizational skills

• Willingness to adopt AI tools

• Attention to detail and proactive mindset

Responsibilities:

• Provide timely billing and payment support

• Troubleshoot and resolve payment discrepancies

• Collaborate with finance and regional support teams

• Identify areas for improvement in payment workflows

• Maintain and report on KPIs

Benefits:

• Highly competitive cash compensation

• Equity

• Medical benefits

Experience Requirements:

• 8+ years in CX enablement, support operations, or CX management

• Experience creating and scaling support training programs

• Experience managing Learning Management Systems (LMS)

Other Requirements:

• Familiarity with CX knowledge management best practices

• Strong analytical and problem-solving skills

• Exceptional stakeholder management abilities

• Curiosity and willingness to adopt AI tools

Responsibilities:

• Lead the CX Enablement function for User Operations

• Build and grow a high-performing enablement team

• Provide strategic guidance to instructional designers

• Oversee the development of CX knowledge bases

• Leverage AI workflows to drive CX-wide efficiency

Benefits:

• Highly competitive cash compensation

• Equity

• Medical benefits

Experience Requirements:

• Proven experience in forecasting, modeling, and capacity plans

• Experience building processes, systems, and operational structures

• Experience leading operating cadences for leadership

Other Requirements:

• Strong customer empathy

• Passion for hands-on operational systems work

• Ability to communicate effectively across audiences

• Willingness to adopt AI tools

Responsibilities:

• Own forecasting models and staffing recommendations

• Lead weekly and monthly WFM operations

• Drive budget projections and precision

• Lead and improve core operating rhythms

• Collaborate closely with CX leadership and RevOps

Benefits:

• In-person collaboration on Anchor Days

Experience Requirements:

• At least 3-5 years of experience in technical support or TAM roles

• Strong troubleshooting skills for desktop applications

• Knowledge of SSO protocols (OAuth, SAML, SCIM)

Other Requirements:

• Fluency in English & French

• Proficiency in analyzing server and client application logs

• Proficiency troubleshooting REST APIs

• Strong written and verbal communication skills

• Ability to work under pressure

Responsibilities:

• Provide white-glove support to largest enterprise customers

• Build and maintain strong relationships with enterprise customers

• Perform advanced troubleshooting and codebase triage

• Manage key performance metrics

• Participate in an on-call rotation

Benefits:

• Annual salary between $75,000–$100,000 USD

• Fully remote environment and flexible hours

• Comprehensive health insurance and pension plan

• Generous PTO (30 days protected)

• Paid work trips and staff retreats

Experience Requirements:

• Two or more years of prior work experience

Other Requirements:

• Schedule overlap for at least 7 work hours with UTC-4/5

• Avidly follow AI developments

• Great written and verbal communication skills

• Comfort with startup-like environment

• Professional level English proficiency

Responsibilities:

• Find contributors for new benchmarks

• Coordinate with experts for quality standards

• Organize events such as symposiums

• Support data team with data licensing

• General operations and external communications

Benefits:

• Annual salary between $100,000 and $250,000 USD

• Remote environment with flexible hours

• Comprehensive health insurance and pension plan

• Generous PTO (30 days protected)

• Paid work trips and staff retreats

Experience Requirements:

• Prior research experience in at least one part of the AI pipeline

Other Requirements:

• Overlap with UTC–8 (Pacific Time)

• Estimation and forecasting skills

• Strong coding skills for data analyses

• Excellent written and verbal communication skills

• Professional level English proficiency

Responsibilities:

• Pitching and developing new research projects

• Making estimates and forecasts

• Tracking new model releases and benchmarks

• Evaluating technical claims and reports

• Managing multiple workstreams

Benefits:

• Hourly compensation between $30-40 USD

• Fully remote environment

• Flexible work hours

Other Requirements:

• Attend meetings during UTC-7/8 (Pacific Time)

• Ability to work independently

• Attention to detail

• Understanding of technical AI topics

• Professional level English proficiency

Responsibilities:

• Parsing machine learning papers or leaderboards

• Accurately extracting and compiling technical details

• Producing estimates of metrics for AI infrastructure

Benefits:

• Competitive wages

• Paid vacation and holidays

• Wellness perks

• Even more benefits based on your location

Education Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Experience Requirements:

• 8+ years of experience in full stack development with a proven track record of delivering complex projects

• Advanced proficiency in front-end technologies (TypeScript, React, Tailwind)

• Extensive experience with back-end development (Node.js, Python, Temporal)

• Experience with designing and implementing RESTful APIs and microservices architectures

Other Requirements:

• Deep understanding of NoSQL database technologies (MongoDB, Elasticsearch)

• Knowledge of cloud platforms (AWS, Google Cloud, Azure) and cloud technologies (K8s, Cloud Run, App Runner, Pulumi, DataDog)

• Stay informed about the latest advancements in LLM and AI technologies

Responsibilities:

• Lead design, development, and maintenance of comprehensive features across the full software stack

• Produce clean, efficient, and well-documented code, adhering to advanced coding standards

• Collaborate effectively with product managers, designers, and engineering teams

• Proactively identify technical challenges and devise innovative solutions

• Mentor junior engineers and contribute to the evolution of development processes

Benefits:

• Competitive wages

• Paid vacation and holidays

• Wellness perks

• Even more benefits based on your location

Education Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Experience Requirements:

• 5+ years of experience in full-stack software development

• Strong proficiency in front-end technologies (TypeScript, React, Tailwind)

• Extensive experience with back-end development (Node.js, Python, Temporal)

• Experience with RESTful APIs and microservices architecture

Other Requirements:

• Familiarity with No SQL database technologies ( MongoDB and ElasticSearch)

• Knowledge of cloud platforms (AWS, Google Cloud, Azure) and cloud technologies (K8s, Cloud Run, App Runner, Pulumi, DataDog)

• Stay up-to-date with the latest technologies and trends in the LLM and AI space

Responsibilities:

• Design, develop, and maintain features across the entire software stack

• Write clean, efficient, and well-documented code, adhering to best practices

• Collaborate closely with product managers, designers, and other engineers

• Proactively identify and resolve technical challenges, proposing innovative solutions

• Contribute to the continuous improvement of development processes and codebase

Experience Requirements:

• 2–5+ years of experience in digital media, advertising operations, campaign management, or media planning

Other Requirements:

• Must be based in South Africa

• Must be able to work Eastern time zone

• Strong understanding of digital advertising channels (programmatic, display, video, mobile, CTV, social)

• Familiarity with common ad tech platforms (DSPs, SSPs, analytics tools, ad servers, etc.)

• Knowledge of audience strategies, performance measurement, and attribution

Responsibilities:

• Partner with Sales to understand client goals and translate needs into strategic media plans

• Build comprehensive campaign proposals including tactics, inventory, and targeting

• Set up campaigns to launch in DSPs such as DV360, The Trade Desk, and Stackadapt

• Monitor live campaigns to ensure pacing, delivery, and performance align with goals

• Analyze performance data to identify optimization opportunities and implement changes

Experience Requirements:

• 3+ years of experience in Product Marketing

• Experience in tech, SaaS, or data-driven products

• Experience in WebTech, AdTech, MarTech, gaming, or analytics products is a plus

Other Requirements:

• Candidates must live in the Los Angeles area

• Strong understanding of how to market complex or data-rich products

• Ability to translate technical concepts into clear, engaging messaging

Responsibilities:

• Develop and refine go-to-market strategies for data and insight products

• Collaborate with Product, Sales, and Marketing to launch products

• Build customer-facing materials (presentations, case studies)

• Conduct market research and competitive analysis

• Partner with Sales to enable teams with messaging and training

Experience Requirements:

• 3+ years of experience as a software engineer

• Required: Ruby on Rails (or Python and willing to learn Ruby on Rails)

• Nice to have: Clickhouse, MongoDB, Sidekiq, TypeScript, React.js

Other Requirements:

• Strong foundation in programming, algorithms, and software application design

• Solid understanding of RESTful systems and API design

• Understanding of the basics of cloud environments (AWS)

Responsibilities:

• Participate in the full development life cycle (design, implementation, release)

• Work on full feature implementation from architecture to delivery

• Optimise endpoints that touch billions of rows in the database

• Perform code reviews and suggest process improvements

• Work on challenging products like SDK Insights

Experience Requirements:

• 3+ years of experience as a software engineer

• Required: Ruby on Rails (or Python and willing to learn Ruby on Rails)

• Nice to have: Clickhouse, MongoDB, Sidekiq, TypeScript, React.js

Other Requirements:

• Strong foundation in programming, algorithms, and software application design

• Solid understanding of RESTful systems and API design

• Understanding of the basics of cloud environments (AWS)

Responsibilities:

• Participate in the full development life cycle (design, implementation, release)

• Work on full feature implementation from architecture to delivery

• Optimise endpoints that touch billions of rows in the database

• Perform code reviews and suggest process improvements

• Work on challenging products like SDK Insights

Experience Requirements:

• 3+ years of experience as a software engineer

• Required: Ruby on Rails (or Python and willing to learn Ruby on Rails)

• Nice to have: Clickhouse, MongoDB, Sidekiq, TypeScript, React.js

Other Requirements:

• Strong foundation in programming, algorithms, and software application design

• Solid understanding of RESTful systems and API design

• Understanding of the basics of cloud environments (AWS)

Responsibilities:

• Participate in the full development life cycle (design, implementation, release)

• Work on full feature implementation from architecture to delivery

• Optimise endpoints that touch billions of rows in the database

• Perform code reviews and suggest process improvements

• Work on challenging products like SDK Insights

Experience Requirements:

• 3+ years of experience as a software engineer

• Required: Ruby on Rails (or Python and willing to learn Ruby on Rails)

• Nice to have: Clickhouse, MongoDB, Sidekiq, TypeScript, React.js

Other Requirements:

• Strong foundation in programming, algorithms, and software application design

• Solid understanding of RESTful systems and API design

• Understanding of the basics of cloud environments (AWS)

Responsibilities:

• Participate in the full development life cycle (design, implementation, release)

• Work on full feature implementation from architecture to delivery

• Optimise endpoints that touch billions of rows in the database

• Perform code reviews and suggest process improvements

• Work on challenging products like SDK Insights

Benefits:

• Mentorship from senior engineers

• Real ownership of features

• Exposure to large-scale production systems

• Collaborative culture

• Opportunities to grow and learn new things

Education Requirements:

• Technical Foundation: A strong grasp of algorithms, RESTful systems, and API design

Experience Requirements:

• Early-career engineer

• Preferred: Knowledge of Ruby on Rails and the broader Ruby ecosystem

• Alternative: Proficiency in Python or similar with willingness to cross-train

• Nice-to-have: Experience with Clickhouse, MongoDB, or Sidekiq

Other Requirements:

• A portfolio of meaningful Github contributions or personal projects

• Proactive approach to digging into sources

• Interest in backend systems and working with data

• Strong communication and collaboration skills

Responsibilities:

• Contribute to features across the full development lifecycle

• Help build APIs and backend services

• Learn how to work with large datasets and high-performance databases

• Improve code quality through testing, refactoring, and reviews

• Pair-program and collaborate with teammates

Benefits:

• Mentorship from senior engineers

• Real ownership of features

• Exposure to large-scale production systems

• Collaborative culture

• Opportunities to grow and learn new things

Education Requirements:

• Technical Foundation: A strong grasp of algorithms, RESTful systems, and API design

Experience Requirements:

• Early-career engineer

• Preferred: Knowledge of Ruby on Rails and the broader Ruby ecosystem

• Alternative: Proficiency in Python or similar with willingness to cross-train

• Nice-to-have: Experience with Clickhouse, MongoDB, or Sidekiq

Other Requirements:

• A portfolio of meaningful Github contributions or personal projects

• Proactive approach to digging into sources

• Interest in backend systems and working with data

• Strong communication and collaboration skills

Responsibilities:

• Contribute to features across the full development lifecycle

• Help build APIs and backend services

• Learn how to work with large datasets and high-performance databases

• Improve code quality through testing, refactoring, and reviews

• Pair-program and collaborate with teammates

Benefits:

• Mentorship from senior engineers

• Real ownership of features

• Exposure to large-scale production systems

• Collaborative culture

• Opportunities to grow and learn new things

Education Requirements:

• Technical Foundation: A strong grasp of algorithms, RESTful systems, and API design

Experience Requirements:

• Early-career engineer

• Preferred: Knowledge of Ruby on Rails and the broader Ruby ecosystem

• Alternative: Proficiency in Python or similar with willingness to cross-train

• Nice-to-have: Experience with Clickhouse, MongoDB, or Sidekiq

Other Requirements:

• A portfolio of meaningful Github contributions or personal projects

• Proactive approach to digging into sources

• Interest in backend systems and working with data

• Strong communication and collaboration skills

Responsibilities:

• Contribute to features across the full development lifecycle

• Help build APIs and backend services

• Learn how to work with large datasets and high-performance databases

• Improve code quality through testing, refactoring, and reviews

• Pair-program and collaborate with teammates

Benefits:

• Mentorship from senior engineers

• Real ownership of features

• Exposure to large-scale production systems

• Collaborative culture

• Opportunities to grow and learn new things

Education Requirements:

• Technical Foundation: A strong grasp of algorithms, RESTful systems, and API design

Experience Requirements:

• Early-career engineer

• Preferred: Knowledge of Ruby on Rails and the broader Ruby ecosystem

• Alternative: Proficiency in Python or similar with willingness to cross-train

• Nice-to-have: Experience with Clickhouse, MongoDB, or Sidekiq

Other Requirements:

• A portfolio of meaningful Github contributions or personal projects

• Proactive approach to digging into sources

• Interest in backend systems and working with data

• Strong communication and collaboration skills

Responsibilities:

• Contribute to features across the full development lifecycle

• Help build APIs and backend services

• Learn how to work with large datasets and high-performance databases

• Improve code quality through testing, refactoring, and reviews

• Pair-program and collaborate with teammates

Experience Requirements:

• Strong software engineering experience with deep specialization in JavaScript, TypeScript, and React

• Proven ability to architect complex state management (TanStack Query, Zustand)

• Experience in data visualization and analytics (handling large datasets)

• Familiarity with Ruby on Rails and NoSQL/Columnar databases (MongoDB, Clickhouse)

Other Requirements:

• Fluency in Russian is required

• Strong professional proficiency in English is required

• Product Owner mindset

• Competence in unit and integration tests (Jest, Cypress, or Playwright)

Responsibilities:

• Deliver complex, scalable frontend systems

• Partner with Product Managers to co-author requirements

• Lead technical decision-making for medium-to-large scoped features

• Proactively identify bottlenecks and technical debt

• Advocate for best practices in React and TypeScript