Benefits:

• Competitive salary

• Company benefits

• Hybrid working

• Impactful culture

• Mission-driven culture

Experience Requirements:

• 5+ years of experience in GTM Operations, RevOps or Sales Operations in a SaaS company

• Deep experience with GTM processes and technology stacks

• Strong understanding of sales, marketing, and customer success metrics and experience in designing tooling that enables their workflows

Other Requirements:

• A passion for building technical systems that empower GTM teams to move faster and scale effectively

• Systems thinker, with strong analytical skills and the ability to identify opportunities to automate or standardize

• An ownership mindset and a drive to address complexity with a problem-solving orientation

• Ability to work in a high-velocity, impact-oriented environment

• A desire to get hands-on and into the details while also zooming out to the 10,000-foot system view

Responsibilities:

• Own and optimize the GTM technology stack (including CRM, sales automation, marketing automation, enrichment, and sales enablement tools)

• Evaluate and implement new technologies to improve GTM efficiency and effectiveness

• Leverage automation, data pipelines, and AI tools to streamline processes and optimize GTM systems

• Implement workflows to reduce customer friction, increase conversion rates and accelerate time-to-value for customers across the lifecycle

• Manage existing vendor contracts and renewals and own the GTM tooling budget

Benefits:

• Benefits package

• Restricted stock units

• Incentive compensation (may include)

Experience Requirements:

• Experience with Airtable, personally or professionally

• Worked in an enterprise-focused technical support role, especially within a B2B tech environment

• Excel in both written and verbal communication

• Enjoy solving complex problems, leveraging strong analytical skills and technical aptitude

• Naturally curious, thrive in environments where expected to dive deep into technical issues and continuously learn

Other Requirements:

• Strong, self-driven desire to exceed expectations and continuously improve performance

• Experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology

• Solid understanding of concepts such as relational databases, REST APIs, and writing formulas (plus)

• Work U.S. Western Time business hours (though shifts may vary)

Responsibilities:

• Provide expert troubleshooting and guidance on technical issues across multiple channels

• Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues

• Escalate to senior technical teams or other relevant stakeholders for complex issues

• Accurately document all customer interactions and technical issues in Salesforce, and track trends

• Contribute to the continuous growth of Airtable’s knowledge base by creating and updating helpful resources

Benefits:

• NHS coverage and supplemental insurance (100% covered, dependents 85%)

• Competitive pension scheme, life insurance, paid leave and sick leave

• Complimentary mental health support via Modern Health

• Family planning support via Carrot (fertility, adoption, and surrogacy)

• Flexible and generous time off and sick time benefits

Experience Requirements:

• 1–2 years of experience in a customer-facing support role, ideally in a SaaS, tech, or platform environment

• Technically curious and comfortable working through ambiguous issues (especially those involving formulas, logic, or workflows)

• Communicate clearly and compassionately, tailoring language to both technical and non-technical users

• Bring a growth mindset and a bias toward action

• Excited to grow skills and take on more technically challenging cases over time

Other Requirements:

• Work a standard shift of 7:00 AM - 4:00 PM local time, Monday through Friday

Responsibilities:

• Respond to customer inquiries across multiple channels with clarity, empathy, and technical accuracy

• Troubleshoot and resolve product issues involving formulas, views, automations, interfaces, and linked records

• Identify root causes and patterns in customer-reported issues, documenting insights to inform team workflows and product feedback

• Contribute to internal documentation and reusable macros to improve consistency and efficiency of support

• Partner with teammates and cross-functional stakeholders to ensure seamless experience across touchpoints

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or relevant experience preferred

• Relevant certifications in IT administration, security, or networking are a plus

Experience Requirements:

• Experience administering device management and endpoint security solutions in a business environment

• Experience configuring and supporting enterprise-grade wireless networks

• Hands-on expertise with SSO and identity management platforms (Okta)

• Use of ticketing systems to track work and resolutions (Jira)

• Strong troubleshooting skills for both Mac and Windows laptops

Other Requirements:

• Excellent written and verbal communication skills

• Experience with cloud productivity platforms and services

• Working knowledge of AWS and GitHub

• Experience with additional security tools (e.g. VPN, Zero Trust solutions)

• Familiarity with scripting or automation (e.g. Bash, Terraform) is a plus

• Ability to work independently and as part of a collaborative team

Responsibilities:

• Device Management: Administer and maintain mobile device and endpoint management systems for both Mac and Windows devices, ensuring compliance with security policies and efficient deployment of updates and applications.

• Physical Asset Management: Track, inventory, and manage the lifecycle of IT hardware assets—including laptops, desktops, and related equipment.

• Endpoint Security: Oversee endpoint protection solutions, monitor for threats, and respond to security incidents as needed.

• SSO and Identity Management: Configure, maintain, and troubleshoot SSO and identity management systems—including user licensing, provisioning, deprovisioning, and integration with business applications.

• Network Configuration: Design, deploy, and maintain secure, scalable enterprise networks, ensuring optimal WiFi performance and security for all users.

Experience Requirements:

• At least 5 years of experience

• Experience in managing system integration projects, preferably in the field of territorial and cultural heritage enhancement, also related to public contracts (services and supplies)

• Experience in managing suppliers (requests, progress, invoicing, etc.)

• Consolidated experience in multi-project management with a particular focus on P&L estimation and control

Other Requirements:

• PMP, Prince2 or equivalent certification (preferential)

• Driving license B required

• Good knowledge of English, both spoken and written

Responsibilities:

• Define project objectives with clients, analyze requirements, and develop a clear and detailed work plan

• Coordinate multidisciplinary teams with expertise in software development, graphics, audiovisual, information systems, content, and design, as well as stakeholders and partners

• Manage the project's economic account to ensure correct cost and revenue progression and maintain/improve the expected GM

• Manage the project's accounting progress and all delivery phases, ensuring compliance with expected timelines and costs while maintaining a high level of quality

Benefits:

• Medical, Dental & Vision Insurance

• Flexible Time Off Program

• Paid Holidays

• Paid Parental Leave

• Global Employee Assistance Program (EAP)

Education Requirements:

• degree in any quantitative discipline, such as Engineering, Computer Science, Economics, Statistics, or Mathematics

Experience Requirements:

• 4-6 years of experience

• Understanding of GTM and post-sales business process at a SaaS business

• Experience building SaaS metrics such as Renewals, Churn, Customer Health Scores, Retention Rates, and ARR is required

• Experience with data modeling and data transformation tools like DBT

• Fluent in advanced analytical SQL, Excel, and visualization tools such as Tableau, Looker, or Qlikview; experience with a statistical programming language like R or Python preferred

Other Requirements:

• Entrepreneurial self-starter.

• Thrive on combining rigorous data-driven analysis, strong business and product judgment, and an ability to work well across teams.

• Comfortable handling sometimes ambiguously defined problems, developing creative solutions, and delivering against aggressive timelines.

• Consistent track record of initiating and leading cross-functional and cross-organizational projects, building relationships with partners, and influencing decision-makers.

• Strong verbal and written communication skills.

Responsibilities:

• Work with business leaders to implement best practices for measuring business processes, define critical KPIs and metrics, manage performance, and create operational rigor

• Drive the framework to measure marketing, demand gen, customer success, and financial processes using industry-standard metrics, e.g., bookings/ARR, financial forecast, Plan vs. actuals, conduct rigorous exploratory data analysis, and create executive-facing dashboards that drive decision-making and actions

• Communicate insights through reports, dashboards, and advanced analytics, and build narratives and strategic recommendations to support key decision-making

• Create a playbook to drive quarter-end close activities, monthly/quarterly financial forecasting

• Influence process teams to address process gaps that result in data issues and drive process improvements

Benefits:

• Competitive salary

• Early equity

• Healthcare

• Flexible PTO

Experience Requirements:

• 1-3 years of experience in a customer-facing or operations role

• Experience with customer research tools, SaaS products, or working in a startup environment (bonus)

Other Requirements:

• Highly organized with strong attention to detail

• Comfortable managing multiple projects and shifting priorities in a fast-paced environment

• Great communicator

• Scrappy and solutions-oriented

Responsibilities:

• Own the operational setup and execution of customer research projects

• Advise customers on participant recruitment, scheduling, or data capture in real time

• Work cross-functionally with Engineering and Product, communicating product feedback regularly

• Proactively communicate with customers about project status, delays, or needs for clarification

• Contribute to customer education by creating new content and educational videos

Benefits:

• Flexible hours

• Friendly work environment

• Long-term stability

Experience Requirements:

• Minimum 1+ years of experience using GHL / HighLevel

• Expertise in GoHighLevel (GHL) based software

• Hands-on experience with ActiveCampaign, Kajabi, ClickFunnels, and Thinkific

• Confidence in running client calls and group training sessions

• Experience training, coaching, or onboarding business owners to tech

Other Requirements:

• Fluent in English (spoken and written)

• Reliable internet, generator for power-outs

• Fast computer/laptop, high-quality webcam and microphone

• Quiet workspace for Zoom calls

• Friendly, patient, and solution-focused character

Responsibilities:

• Conduct client onboarding and account setup calls via Zoom

• Manage and respond to customer support tickets efficiently

• Provide technical support and education to clients on platform features

• Run daily group training calls and software demo calls

• Troubleshoot and resolve client challenges and issues

Benefits:

• Health, dental and vision insurance

• 401(k)

• Flexible spending account

• Paid leave (PTO and parental leave)

• Social Impact opportunities

Education Requirements:

• Associate's Degree preferred in Computer Science, Networking, Audiovisual, MIS, or related technical degree

Experience Requirements:

• 1-3+ years of relevant experience

• Dante Certification Level 1 required

• Experience with AV signal flows and standards

• Working knowledge of operating control booth technologies (video switcher, audio board, graphics systems)

• Knowledge of AV systems (e.g., Zoom Room) operations and maintenance procedures

Other Requirements:

• Ability to travel

• Strong customer service skills

• Experience with ServiceNow and Jira ticket management

• Fundamental understanding of networking, Security, Unified Communications, and event services best practices

Responsibilities:

• Manage and support AV events, hybrid and onsite

• Support up to marquee off-site events such as Oktane, Company Kickoffs, etc.

• Address escalated Tier 1 and Tier 2 event support questions and issues

• Support daily tasks, projects, or programs to enhance and improve Audiovisual (AV) and Workplace Technology systems

• Resolve technical AV system problems in the DC, New York, and Chicago offices and globally as needed

Benefits:

• Flexible work environment

• Peer to peer recognition program

• Comprehensive health insurance

• Short Friday

• Hybrid work model

Education Requirements:

• Students on the last semester/year of Marketing, International Relations, Economics, Industrial Engineers and similar courses

Other Requirements:

• Advanced English level

• Strong analytical skills

• Attention to detail

• Intermediate level of Microsoft Office

Responsibilities:

• Learn how to use NielsenIQ's methodologies

• Understand the main Innovation services

• Master basic analytical tools

• Support the team on analysis

• Know how to run and interpret in-market data

Benefits:

• Flexible working environment

• Volunteer time off

• LinkedIn Learning

• Employee-Assistance-Program (EAP)

Benefits:

• Flexible working environment

• Volunteer time off

• LinkedIn Learning

• Employee-Assistance-Program (EAP)

Education Requirements:

• Diploma or Degree in any other related fields.

Other Requirements:

• Proficiency in MS Word, MS Excel, and MS PowerPoint

• Ability to work independently with the ability to prioritize and multi-task

• Able to think rationally under pressure

• Good command of spoken and written in Mandarin language

• Good computer skills and broad interest in internet research

Responsibilities:

• Ensures the data integrity during data processing.

• Verify the accuracy and validity of data processed.

• Resolve and check any quality issues raised by supervisors/clients.

• Maintain positive working relationships and open communication with local, regional and global colleagues.

• Continually innovate, develop and suggest enhancements to gain better work efficiency

Benefits:

• Flexible working environment

• Volunteer time off

• LinkedIn Learning

• Employee-Assistance-Program (EAP)

• Internal trainings will be provided together with detailed onboarding agenda.

Education Requirements:

• Degree in Management, Economics, Marketing, Statistics, Information Management

Other Requirements:

• Native in Italian and good level of English

• Excellent analysis and numerical reasoning skills

• Excellent interpersonal and teamwork skills

• Interest in the consumer goods market

• Knowledge of Office Packages (Excel, PowerPoint)

Responsibilities:

• Support Customer Success executives in analyzing in-market data, studying results, and summarizing insights in emails, reports, and slides

• Manage basic client requests

• Deliver insights on FMCG/retail phenomena and consumer behaviors

• Be point of contact and interface with several company departments, in order to be a collector among them and the clients

• Prepares and delivers quantitative analysis and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations.

Benefits:

• Generous Time Off

• Health Care Benefits

• Provident Fund Participation

• Real Career Growth Opportunities

• Mentorship Program

Experience Requirements:

• 2-3 years of relevant work experience (prior experience in managing teams and customer-facing roles highly desirable)

Other Requirements:

• Demonstrates strong leadership abilities, excelling in team management and customer-focused engagements.

• Skilled in secondary research, consulting, and leveraging data-driven analytics for decision-making.

• Possesses exceptional written and verbal communication and presentation skills.

• Proficient in using the MS Office Suite (PowerPoint, Word, Excel) to ensure efficient project execution.

• Experienced in handling customer interactions, delivering results, and maintaining high-quality outcomes in dynamic, fast-paced settings.

Responsibilities:

• Our Consultant will take ownership of end-to-end project delivery, ensuring precision and a data-driven approach at every stage.

• They will foster a culture of excellence, resilience, and collaboration within the team while going the extra mile to achieve outstanding results.

• With a commitment to training and mentoring team members, they will focus on enhancing the quality of deliverables and driving high-performance standards.

Experience Requirements:

• 7 to 10 years of relevant experience in client handling, onboarding & implementation from a TMS/SCM background.

• Strong organizational skills with the ability to manage multiple implementations simultaneously.

• Strong background in client management, stakeholder engagement, and delivering to complex enterprise environments

Other Requirements:

• Good interpersonal, presentation and communication skills.

• Analytical skills and creative problem-solving capabilities.

• Passion for delivering customer-centric solutions and optimizing onboarding journeys.

• Collaborative and proactive mindset with a high level of accountability

• Having USA visa is a huge plus

• Experience in Manufacturing, Retail, CPG, and/or Life Science preferred.

• Understanding and usage of statistical algorithms, optimization concepts, and awareness of tactical planning on overall supply chain

• Previous experience collaborating with remote teams is preferred

Responsibilities:

• Lead training sessions for users, transporters, and other stakeholders to ensure proper platform adoption.

• Create detailed training materials, including videos and guides, to support client education.

• Manage client-specific data migration, including master data setup, ensuring accuracy and completeness

• Configure system settings in alignment with client needs to support smooth go live.

• Develop and document SOPs based on client workflows to guide system usage and ensure best practices

Benefits:

• Collegiate and family-like working environment

• Varied and exciting activities

• Attractive compensation

• Early responsibility and short decision-making processes

• Specialist or management career path

Education Requirements:

• Completed degree with very good results

Other Requirements:

• IT affinity

• Curiosity about business, digital and legal innovations

• Strong analytical skills, creativity and pragmatism

• Communication skills and team spirit

• Fluent in German and very good English skills

Responsibilities:

• Work in project teams at client sites throughout Germany and from home office

• Holistic consulting from strategy to operational and technical implementation

• Participation in steering the transformation programs of our clients

• Co-development of business models

• Assistance in opening up new revenue sources

Benefits:

• Collegiate and family-like working environment

• Varied and exciting activities

• Attractive compensation

• Early responsibility and short decision-making processes

• Specialist or management career path

Education Requirements:

• Completed degree with very good results

Other Requirements:

• IT affinity

• Curiosity about business, digital and legal innovations

• Strong analytical skills, creativity and pragmatism

• Communication skills and team spirit

• Fluent in German and very good English skills

Responsibilities:

• Work in project teams at client sites throughout Germany and from home office

• Holistic consulting from strategy to operational and technical implementation

• Collaboration in the commercialization of new consumer, technology or lifestyle trends

• Development of relevant IT solutions

• Participation in the creation of proposals, project acquisition and results presentations

Benefits:

• Collegiate and family-like working environment

• Varied and exciting activities

• Attractive compensation

• Early responsibility and short decision-making processes

• Specialist or management career path

Education Requirements:

• Completed university degree in computer science, IT security or a related field

Experience Requirements:

• First practical experience in projects, e.g. through internships, student jobs or academic papers

• Basic knowledge in topics such as network security, cloud security, information security management or data protection

Other Requirements:

• Analytical thinking and motivation to present complex topics clearly

• High degree of initiative, team spirit and independent working style

• Fluent in German and very good English skills

• Willingness to travel nationally and internationally

Responsibilities:

• Advising and supporting mainly national, but also international clients in various areas of cybersecurity – from risk analysis to auditable implementation of security measures

• Participation in security assessments, penetration tests and security audits

• Collaboration in the creation and further development of security guidelines and procedures

• Involvement in the preparation and execution of training courses and workshops on information security

• Active participation in the further development of our cybersecurity portfolio

Education Requirements:

• A bachelor’s degree in Business Administration, Finance, Computer Science, or a related field is preferred

Experience Requirements:

• Relevant experience in business analysis or a similar role

• Demonstrated experience in project management, including planning, execution, and risk management

• Strong organizational skills to manage multiple projects and priorities simultaneously

• Ability to work collaboratively with cross-functional teams and stakeholders

• Excellent problem-solving skills and attention to detail

Other Requirements:

• Strong analytical skills

• Excellent communication abilities

• A deep understanding of business operations and information technology

• Proficiency in data analysis tools such as SQL, Excel, and business intelligence software is highly desirable

• Ability to read and comprehend instructions, correspondence, and memos

• Ability to write moderately complex correspondence

• Ability to effectively converse and present information in one-on-one and small group situations to customers, clients, and other employees of the organization

• Proficiency in statistical analysis and interpretation of data

• Strong numerical reasoning to identify trends, patterns, and anomalies

• Ability to perform quantitative analysis and develop financial models

• Skilled in using mathematical tools and software, such as Excel and SQL, for data manipulation and analysis

• Competence in applying mathematical concepts to optimize business processes and solve problems

• Understanding of basic algebra, calculus, and probability to support data-driven decision-making

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

• Ability to interpret feedback from non-skilled technical system users to uncover the source of problems and persistence to efficiently provide solutions

• Extreme attention to detail is required to ensure proper documentation of facts

• Ability to adapt well in the face of workplace stressors such as customer service complaints, maintaining the security of data, competing priorities of high significance to the successful function of the department

• A significant comfort level in using software and a variety of computer software programs such as Microsoft Office products, web browsers, and CRM tools

• Certification in project management (e.g., PMP, CAPM) is a plus

• This position requires 25% travel time

Responsibilities:

• Conducting in-depth market analysis and competitive research

• Gathering and documenting business requirements through interviews, surveys, and workshops

• Developing and presenting detailed reports and recommendations to stakeholders

• Facilitating communication between business units and IT to ensure alignment on project goals

• Monitoring project progress and performance, ensuring timely delivery of solutions

Benefits:

• education assistance program

• employee benefits

Education Requirements:

• Bachelor’s degree in Business Administration, Human Resources, or a related field (or equivalent experience)

Experience Requirements:

• 2+ years of experience in program administration, HR operations, or employee benefits

Other Requirements:

• Strong organizational skills and attention to detail

• Excellent communication and interpersonal skills

• Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems

• Familiarity with payroll processes and education reimbursement policies is a plus

• Customer-focused mindset with a passion for supporting employee development

Responsibilities:

• Serve as a point of contact for team members participating in the education assistance program

• Track and manage individual cases from submission through completion

• Review and verify documentation for tuition and fee reimbursements

• Coordinate with finance and payroll teams to process payments accurately and on time

• Collaborate with payroll to ensure accurate tax treatment of reimbursements