Benefits:

• Generous Time Off

• Health Care Benefits

• Provident Fund Participation

• Real Career Growth Opportunities

• Mentorship Program

Experience Requirements:

• 2-3 years of relevant work experience (prior experience in managing teams and customer-facing roles highly desirable)

Other Requirements:

• Demonstrates strong leadership abilities, excelling in team management and customer-focused engagements.

• Skilled in secondary research, consulting, and leveraging data-driven analytics for decision-making.

• Possesses exceptional written and verbal communication and presentation skills.

• Proficient in using the MS Office Suite (PowerPoint, Word, Excel) to ensure efficient project execution.

• Experienced in handling customer interactions, delivering results, and maintaining high-quality outcomes in dynamic, fast-paced settings.

Responsibilities:

• Our Consultant will take ownership of end-to-end project delivery, ensuring precision and a data-driven approach at every stage.

• They will foster a culture of excellence, resilience, and collaboration within the team while going the extra mile to achieve outstanding results.

• With a commitment to training and mentoring team members, they will focus on enhancing the quality of deliverables and driving high-performance standards.

Experience Requirements:

• 7 to 10 years of relevant experience in client handling, onboarding & implementation from a TMS/SCM background.

• Strong organizational skills with the ability to manage multiple implementations simultaneously.

• Strong background in client management, stakeholder engagement, and delivering to complex enterprise environments

Other Requirements:

• Good interpersonal, presentation and communication skills.

• Analytical skills and creative problem-solving capabilities.

• Passion for delivering customer-centric solutions and optimizing onboarding journeys.

• Collaborative and proactive mindset with a high level of accountability

• Having USA visa is a huge plus

• Experience in Manufacturing, Retail, CPG, and/or Life Science preferred.

• Understanding and usage of statistical algorithms, optimization concepts, and awareness of tactical planning on overall supply chain

• Previous experience collaborating with remote teams is preferred

Responsibilities:

• Lead training sessions for users, transporters, and other stakeholders to ensure proper platform adoption.

• Create detailed training materials, including videos and guides, to support client education.

• Manage client-specific data migration, including master data setup, ensuring accuracy and completeness

• Configure system settings in alignment with client needs to support smooth go live.

• Develop and document SOPs based on client workflows to guide system usage and ensure best practices

Benefits:

• Collegiate and family-like working environment

• Varied and exciting activities

• Attractive compensation

• Early responsibility and short decision-making processes

• Specialist or management career path

Education Requirements:

• Completed university degree in computer science, IT security or a related field

Experience Requirements:

• First practical experience in projects, e.g. through internships, student jobs or academic papers

• Basic knowledge in topics such as network security, cloud security, information security management or data protection

Other Requirements:

• Analytical thinking and motivation to present complex topics clearly

• High degree of initiative, team spirit and independent working style

• Fluent in German and very good English skills

• Willingness to travel nationally and internationally

Responsibilities:

• Advising and supporting mainly national, but also international clients in various areas of cybersecurity – from risk analysis to auditable implementation of security measures

• Participation in security assessments, penetration tests and security audits

• Collaboration in the creation and further development of security guidelines and procedures

• Involvement in the preparation and execution of training courses and workshops on information security

• Active participation in the further development of our cybersecurity portfolio

Benefits:

• Collegiate and family-like working environment

• Varied and exciting activities

• Attractive compensation

• Early responsibility and short decision-making processes

• Specialist or management career path

Education Requirements:

• Completed degree with very good results

Other Requirements:

• IT affinity

• Curiosity about business, digital and legal innovations

• Strong analytical skills, creativity and pragmatism

• Communication skills and team spirit

• Fluent in German and very good English skills

Responsibilities:

• Work in project teams at client sites throughout Germany and from home office

• Holistic consulting from strategy to operational and technical implementation

• Collaboration in the commercialization of new consumer, technology or lifestyle trends

• Development of relevant IT solutions

• Participation in the creation of proposals, project acquisition and results presentations

Benefits:

• Collegiate and family-like working environment

• Varied and exciting activities

• Attractive compensation

• Early responsibility and short decision-making processes

• Specialist or management career path

Education Requirements:

• Completed degree with very good results

Other Requirements:

• IT affinity

• Curiosity about business, digital and legal innovations

• Strong analytical skills, creativity and pragmatism

• Communication skills and team spirit

• Fluent in German and very good English skills

Responsibilities:

• Work in project teams at client sites throughout Germany and from home office

• Holistic consulting from strategy to operational and technical implementation

• Participation in steering the transformation programs of our clients

• Co-development of business models

• Assistance in opening up new revenue sources

Education Requirements:

• A bachelor’s degree in Business Administration, Finance, Computer Science, or a related field is preferred

Experience Requirements:

• Relevant experience in business analysis or a similar role

• Demonstrated experience in project management, including planning, execution, and risk management

• Strong organizational skills to manage multiple projects and priorities simultaneously

• Ability to work collaboratively with cross-functional teams and stakeholders

• Excellent problem-solving skills and attention to detail

Other Requirements:

• Strong analytical skills

• Excellent communication abilities

• A deep understanding of business operations and information technology

• Proficiency in data analysis tools such as SQL, Excel, and business intelligence software is highly desirable

• Ability to read and comprehend instructions, correspondence, and memos

• Ability to write moderately complex correspondence

• Ability to effectively converse and present information in one-on-one and small group situations to customers, clients, and other employees of the organization

• Proficiency in statistical analysis and interpretation of data

• Strong numerical reasoning to identify trends, patterns, and anomalies

• Ability to perform quantitative analysis and develop financial models

• Skilled in using mathematical tools and software, such as Excel and SQL, for data manipulation and analysis

• Competence in applying mathematical concepts to optimize business processes and solve problems

• Understanding of basic algebra, calculus, and probability to support data-driven decision-making

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

• Ability to interpret feedback from non-skilled technical system users to uncover the source of problems and persistence to efficiently provide solutions

• Extreme attention to detail is required to ensure proper documentation of facts

• Ability to adapt well in the face of workplace stressors such as customer service complaints, maintaining the security of data, competing priorities of high significance to the successful function of the department

• A significant comfort level in using software and a variety of computer software programs such as Microsoft Office products, web browsers, and CRM tools

• Certification in project management (e.g., PMP, CAPM) is a plus

• This position requires 25% travel time

Responsibilities:

• Conducting in-depth market analysis and competitive research

• Gathering and documenting business requirements through interviews, surveys, and workshops

• Developing and presenting detailed reports and recommendations to stakeholders

• Facilitating communication between business units and IT to ensure alignment on project goals

• Monitoring project progress and performance, ensuring timely delivery of solutions

Benefits:

• education assistance program

• employee benefits

Education Requirements:

• Bachelor’s degree in Business Administration, Human Resources, or a related field (or equivalent experience)

Experience Requirements:

• 2+ years of experience in program administration, HR operations, or employee benefits

Other Requirements:

• Strong organizational skills and attention to detail

• Excellent communication and interpersonal skills

• Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems

• Familiarity with payroll processes and education reimbursement policies is a plus

• Customer-focused mindset with a passion for supporting employee development

Responsibilities:

• Serve as a point of contact for team members participating in the education assistance program

• Track and manage individual cases from submission through completion

• Review and verify documentation for tuition and fee reimbursements

• Coordinate with finance and payroll teams to process payments accurately and on time

• Collaborate with payroll to ensure accurate tax treatment of reimbursements

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Education Requirements:

• A bachelor’s degree in business administration, management, or a related field is preferred

Experience Requirements:

• 3 years of experience in a similar role, preferably in and fast-paced tech environment

Other Requirements:

• Fluent in English and French (both written and spoken)

• Modern SaaS collaboration tools like Notion, Calendly, Slack or Discord

• Understanding of general business metrics, how SaaS businesses work, and having an analytical mindset

• Strong ability to multitask and prioritize tasks effectively

• Adaptability and ability to handle unexpected situations

Responsibilities:

• Oversee the CEO’s calendar and emails, coordinate meetings, and arrange travel plans

• Monitor and manage the CEO’s professional communication channels, including LinkedIn, with an appropriate tone

• Prepare reports, presentations, and documentation as required

• Act as the first point of contact between the CEO and internal/external stakeholders

• Handle confidential information with perfect discretion

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Experience Requirements:

• Minimum of 2 years of experience in a customer-facing role, ideally in the SaaS industry

Other Requirements:

• Fluent in English (Levels: C1 or C2). Other languages are a strong plus (preferably French)

• Well-organized and self-disciplined to be able to work in a fully-remote environment

• Take ownership of your tasks, driving them forward with autonomy and determination

• Problem solver by nature and love to understand how things work

• Excel in communicating complex solutions in simple terms, adapting your message to suit any audience

Responsibilities:

• Become an expert on the PhantomBuster platform, mastering the main features and finer details of how the product works

• Investigate, problem solve, respond to, or escalate advanced and complex tickets (using Zendesk) received from our users or escalated by our Level 1 team

• Label, collect, and share user feedback with our Product team to drive the product roadmap

• Create and update processes and maintain our internal knowledge base

• Have the opportunity to work on CX (Customer Experience) initiatives and projects aimed at improving our way of working, knowledge, and tools, as well as cross-team projects with Product and Marketing

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• Proven experience in Human Capital Management (HCM) or HRIS/ HR systems

Other Requirements:

• Energised by challenging, evolving work environments and excels at untangling complexities

• Expertise in data analysis and manipulation within Microsoft Excel

• Hands-on experience with APIs, including integration and troubleshooting

• Exceptional communication and interpersonal abilities for engaging with clients

• Familiarity with diverse project management methodologies

Responsibilities:

• Define Project Scope: Set clear project objectives, evaluate client needs, and develop comprehensive project plans.

• Empower Clients Through Training: Facilitate engaging training sessions, share valuable resources, and provide continuous support.

• Create Tailored Solutions: Personalise Humanforce's HR platform to align with client-specific requirements.

• Conduct Rigorous Testing: Validate functionality and ensure seamless integration through thorough testing processes.

• System Integration Collaboration: Partner with IT teams to seamlessly integrate Humanforce with client systems.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• Proven experience in a Customer Success, Account Management, or Strategic Customer role.

• Demonstrated success in managing strategic or enterprise-level accounts in a B2B environment.

• Strong commercial acumen with experience supporting or leading pre-sales conversations.

• Ability to identify signs of churn and proactively intervene.

• Experience running or participating in customer and internal business reviews.

Other Requirements:

• Excellent communication and relationship-building skills; able to influence at all levels

• Comfortable operating in ambiguity; solutions-focused with a ‘roll up your sleeves’ mentality

• Strong understanding of customer personas and industry-specific nuances is a plus

Responsibilities:

• Own and manage a portfolio of strategic accounts across our customer verticals in the UK, acting as the voice of the customer on the ground, gathering insights, surfacing risks, and driving retention strategies.

• Lead Quarterly Business Reviews (QBRs) and UK-specific business reviews alongside senior leaders.

• Partner with Sales to support pre-sales activity, onboarding, and service scoping.

• Collaborate with UK-based partners and drive localised strategies aligned with market needs.

• Identify and support expansion and renewal opportunities within the customer base.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Bachelor's degree in a relevant field (or equivalent experience)

Experience Requirements:

• Proven experience in Workforce Management (WFM), Payroll, or Human Capital Management (HCM) systems

Other Requirements:

• Energised by challenging, evolving work environments and excels at untangling complexities

• Advanced expertise in data analysis and manipulation within Microsoft Excel

• Hands-on experience with APIs, including integration and troubleshooting

• Exceptional communication and interpersonal abilities for engaging with clients

• Familiarity with diverse project management methodologies

Responsibilities:

• Define Project Scope: Set clear project objectives, evaluate client needs, and develop comprehensive project plans.

• Empower Clients Through Training: Facilitate engaging training sessions, share valuable resources, and provide continuous support.

• Create Tailored Solutions: Personalise Humanforce's WFM platform to align with client-specific requirements.

• Conduct Rigorous Testing: Validate functionality and ensure seamless integration through thorough testing processes.

• System Integration Collaboration: Partner with IT teams to seamlessly integrate Humanforce with client systems.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Certification of PRINCE2 or other relevant project management certifications (PMP or Agile desirable)

Experience Requirements:

• Demonstrated expertise in managing multiple software implementation projects simultaneously.

• Strong grasp of software project management principles and methodologies.

Other Requirements:

• Exceptional communication, presentation, and customer engagement skills

• Ability to work independently while maintaining a keen eye for detail and employing critical thinking

• Robust organisational and time management capabilities

• Effective problem-solving skills, with the ability to make informed decisions in a fast-paced, dynamic environment

• Proven track record in researching information effectively and applying it to practical challenges

Responsibilities:

• Project Delivery: Ensure our projects reach completion on schedule and within budget, guiding the journey from the exciting kick-off to the triumphant go-live moment.

• Customer and Stakeholder Engagement: Maintain regular communication with our customers, managing their expectations and ensuring satisfaction.

• Resource and Team Management: Partner with internal colleagues to effectively allocate resources, ensuring successful project execution and any necessary customisations.

• Process Improvement and Quality Assurance: Lead efforts to refine processes for enhanced project outcomes, focusing on key performance indicators like timelines, utilisation rates, and customer feedback.

• Risk Management and Compliance: Proactively identify and manage potential project risks, ensuring compliance with regulations and internal procedures while escalating significant risks as necessary.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Bachelor’s degree in Business, Technology, or a related field (or equivalent experience)

Experience Requirements:

• 1–3 years of experience in any of the following areas: onboarding, business analysis, project coordination, consulting, or system administration

• Exposure to SaaS platforms or enterprise systems (e.g., CRM, Payroll, HCM) preferred

Other Requirements:

• Familiarity with workflows, business process mapping, and data handling

• Strong analytical and problem-solving skills

• Comfortable working with data and understanding system integrations at a high level

• Self-starter with the ability to juggle priorities in a dynamic environment

• Strong communication skills and a team-first mindset

Responsibilities:

• Execute system configuration tasks according to the design provided by senior consultants.

• Participate in internal reviews of implementation scope and requirements.

• Conduct unit testing and support defect resolution during the UAT cycle.

• Maintain accurate documentation of configurations and changes.

• Support User Acceptance Testing (UAT) by troubleshooting issues, correcting configurations, and revalidating outcomes.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• 5+ years’ experience in SaaS-based customer support, with 2+ years in a leadership role

• Proven experience in managing a high-volume, multi-tiered, multi-location technical support team

• Deep knowledge of Humanforce (or similar WFM/HRIS platforms) including Awards and compliance-related modules

• Experience driving SLA performance, CSAT improvement, and operational maturity

• Skilled in team coaching, performance management, and building team culture

Other Requirements:

• Strong stakeholder management and ability to influence cross-functional outcomes

• Familiarity with support tooling (Zendesk, Jira, dashboards) and reporting systems

Responsibilities:

• Lead, coach and manage a team of Support Specialists, Senior Support Specialists, Customer Leads and Technical Leads.

• Conduct regular 1:1s, performance reviews and career development conversations.

• Oversee support ticket management to ensure SLA adherence, quality, and efficiency.

• Monitor key performance indicators (e.g. time to resolution, CSAT, backlog).

• Act as a key escalation point for high-impact or sensitive customer issues.

Benefits:

• Opportunities for career advancement and skill development

• Flexible work schedule with the freedom to work remotely from any location

• A healthy work-life balance supported by generous vacation and sick leave policies

• Comprehensive medical insurance and other benefits

• Make a significant contribution to an open-source project that enjoys a vibrant community and extensive user base

Experience Requirements:

• 3+ years of experience in executive assistance, operations, or administrative roles

Other Requirements:

• Fluent English (C1 or higher)

• Strong organizational, research, and analytical skills

• Excellent communication and problem-solving abilities

• Ability to multitask and prioritize tasks effectively

• High proficiency with MS Office, Excel and project management tools

Responsibilities:

• Conduct research and prepare analytical reports for decision-making

• Handle business correspondence and communication with clients, partners, and investors

• Organize and coordinate meetings, trips, events, and ensure smooth daily operations

• Book hotels, flights, and support full travel planning for business trips

• Manage payments, track invoices, attach receipts to transactions, and support payroll preparation

Benefits:

• Flexible Time Off Policy

• Remote First Team

• Flexible Hours

• Work From Anywhere Program

• Health Insurance

Experience Requirements:

• Minimum 3 years experience in a customer-facing role in SAAS

• Fluent in both written and oral English

• Background in digital marketing, or foundational knowledge of it

• Experience using CRM tools a bonus

Other Requirements:

• Customer Orientation

• Self-motivation

• Time and Resource Management

• Communication

• Accountability

Responsibilities:

• Developing a trusted adviser relationship with Insightly customers using Zoom and email as the primary contact sources

• Consistently engaging customers in your book of business through frequent check ins and Business Reviews

• Providing timely recommendations and educating Insightly customers based on their business goals and utilization insights

• Helping identify "at-risk" accounts and developing re-engagement strategies

• Helping identify and drive customer expansion and renewals

Benefits:

• Flexible Time Off Policy

• Remote First Team

• Flexible Hours

• Work From Anywhere Program

• Health Insurance

Experience Requirements:

• 3-5 years experience in a customer facing role

• Fluent in both written and oral English

• Background in digital marketing, or foundational knowledge of it

• Experience with reporting tools and CRM best practices

Other Requirements:

• Customer Orientation

• Self-motivation

• Time and Resource Management

• Communication

• Accountability

Responsibilities:

• Developing a trusted adviser relationship with Unbounce customers using Zoom and email as the primary contact sources

• Consistently engaging customers in your book of business through frequent check ins and Business Reviews

• Providing timely recommendations and educating Unbounce customers based on their business goals and utilization insights

• Helping identify "at-risk" accounts and developing re-engagement strategies

• Helping identify and drive customer expansion and renewals

Benefits:

• You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space

• You will be given a lot of responsibility and trust

• The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best

• You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI

• We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves

Experience Requirements:

• 5+ years experience in enterprise software implementations (AML/Fraud)

• Strong understanding of financial crime systems (TM, Sanctions, KYC/CDD, fraud)

• Proven ability to manage complex client projects and cross-functional teams

• Familiarity with integration approaches (APIs, data pipelines, cloud deployments)

• Excellent communication and stakeholder management skills

Responsibilities:

• Lead AML/Fraud software implementations from onboarding to go-live and post go-live

• Be the primary client contact, managing stakeholders across compliance, IT, and business teams

• Create project plans, timelines, and governance reporting to ensure successful delivery

• Align business objectives with technical configurations and integrations

• Manage risks, change requests, and client expectations effectively

Education Requirements:

• Diploma or Bachelor’s degree in Hospitality, Communications, Business, or related filed

Experience Requirements:

• Minimum of 1-2 years of experience managing a busy reception in a multicultural environment, hotel or business centre

Other Requirements:

• Fluency in Arabic and English

• Experience with MS Office Suite and similar platforms

• Excellent verbal and written communication skills

• High level of professionalism, discretion, and attention to detail

• Good organizational and multitasking skills in a fast-paced environment

Responsibilities:

• Screen visitors, manage deliveries and ensure smooth access to the office

• Handle workplace requests efficiently using Slack/ ticketing solution

• Collaborate with the Workplace Team to resolve all requests and tickets promptly

• Provide backup support to other team members as needed

• Perform additional ad hoc administrative tasks as required by the business