Experience Requirements:

• Excellent communication skills.

• Team-first attitude and uncompromising attention to detail.

• Ability to work in rotational shifts. This role requires only night shifts, with 5 days working. and 2 days off on a rotational basis.

Responsibilities:

• Provide first-level technical support and consultation for issues, requests, and questions reported by Customers and Customer Account Strategy teams for deployed solutions. Be the first responders and own it!

• Respond and Resolve basic products, solutions, and analytics issues within defined SLAs.

• Monitoring and Reporting of customers’ scheduled campaign/transaction activities – Utilize monitoring tools to detect and report P1 issues/outages during scheduled customer campaigns or transactions, upon request from customer account strategy teams.

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 10+ years of experience in a SaaS or consulting role delivering technical enterprise solutions

• Proven experience leading implementation projects in a Professional Services or Solutions Consulting capacity

• Deep understanding of cloud services (preferably AWS) and API-based integrations

Responsibilities:

• Lead the end-to-end implementation of complex customer solutions, from discovery and design to deployment and post-launch support

• Architect scalable, reusable automation solutions using Ushur’s no-code/low-code platform, ensuring alignment with customer business goals

• Own key customer relationships from a technical delivery standpoint and act as a strategic partner in driving adoption and expansion

• Collaborate with Account Executives, CSMs, and Solutions Architects to define scope, level of effort, and technical strategy

Benefits:

• Flexible Time Off

• Parental Leave

• Health Benefits

• Supplemental Benefits

• 401(k) Savings: Save for and invest in your future using our Guideline 401(k) retirement savings program.

Experience Requirements:

• 5 or more years of experience as a Project Manager or Program Manager

• Experience delivering value to customers

• Strong written and verbal communication skills

• Experience managing concurrent teams, work-streams or projects

Responsibilities:

• Work hand-in-hand with commercial, product, and engineering leadership to plan and coordinate technology roadmaps and releases

• Coordinate the activities of multiple cross-functional teams towards a shared vision

• Oversee the entire project lifecycle from initiation to delivery, identifying and remediating risks while addressing blockers ensuring operational efficiency

• Operate as the ‘go-between’ for commercial, business, and technology - translating requirements into actionable deliverables to meet customer needs

• Manage a portfolio of projects with a keen understanding of dependencies, timing, and sequencing

Benefits:

• Conoce México

• Presupuesto de conexión

• Presupuesto de aprendizaje – Días de estudio y un presupuesto anual para tu desarrollo y formación profesional.

Education Requirements:

• Educación preparatoria o equivalente.

Experience Requirements:

• De 5 a 10 años de experiencia laboral en mantenimiento de instalaciones y/o limpieza.

Responsibilities:

• Reportar necesidades de pintura, remodelación o renovación de áreas.

• Inspeccionar y dar mantenimiento a los equipos e instalaciones de la oficina.

• Realizar tareas de mantenimiento y reparación lo antes posible.

Benefits:

• Flexible Working

• Work from Anywhere

• Conoce Mexico

• Connection Budget

• Learning Budget - Study leave and an annual budget for you to put towards your learning and development.

Experience Requirements:

• Minimum of 2 years experience in a support or customer service role, or demonstrated customer service skills.

• Experience using help desk ticketing systems such as Zendesk, Intercom, Freshdesk, etc.

Responsibilities:

• Use Envato support channels to respond to customer matters as required and directed by Customer Success leadership.

• Use product and systems knowledge and customer service skills to troubleshoot and resolve enquiries and achieve outcomes in line with Envato values and business goals.

• Take action to solve problems and respond to high priority situations in a timely manner when needed.

Benefits:

• Competitive salary

• equity

• benefits

• Professional development opportunities

Education Requirements:

• Bachelor's degree in Computer Science or related field.

Experience Requirements:

• 3+ years of experience in technical support, software engineering, or a similar role in the software industry.

• Excellent written and verbal communication skills – you are able to work with a wide variety of geographically distributed customers and solve their problems.

• Strong understanding of software development principles, version control systems (particularly Git), and other developer tools.

• Proficiency in at least one programming language.

• Experience with code review processes and tools.

Responsibilities:

• Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues.

• Educate customers on the best product usage, ensuring they maximize the value out of it.

• Setup Zoom calls with customers to resolve issues, improve their experience, and enhance product adoption.

• Support the sales team in customer conversion and retention efforts.

Education Requirements:

• Bachelor's degree in Business Administration, Communications, or a related field.

Experience Requirements:

• Proven work experience in customer success, account management, or another relevant customer-facing role.

Responsibilities:

• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.

• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.

Experience Requirements:

• 1+ years

Benefits:

• 100% covered medical, dental, and vision benefits with dependents coverage

• 16 weeks fully-paid parental Leave for all new parents

• Health & wellness and remote workplace stipends

• Family planning benefits through Carrot Fertility

• 401(k) matching Flexible work hours and location Open PTO policy 11 paid holidays in the US

Experience Requirements:

• At least 4 years of experience in sales analytics, consulting, investment banking, or an equivalent function, demonstrating proficiency in developing and implementing advanced analytical models and strategies that drive pipeline and revenue growth.

• Deep familiarity with SQL, data visualization tools (e.g., Tableau), and experience with Python/R for data analysis and Salesforce data schemas; experience in DBT is preferred.

• Strong capability to analyze complex data sets, extract key insights, and translate them into actionable sales strategies that drive business impact.

Responsibilities:

• Collaborate with Key Stakeholders: Form strong partnerships with the heads Sales, Finance, and Central RevOps teams to align on key metrics and goals, and ensure collaborative success

• Develop Self-Service Tools: Create and maintain robust self-service tools and dashboards for trend analysis and decision-making

• Deliver Strategic Insights: Conduct comprehensive data analysis of quota-carrying performance to identify critical risks and opportunities

• Automate Deliverables: Streamline operating review deliverables to drive consistency and reduce cycle time

Benefits:

• Competitive salary packages

• Equity options for all full-time employees

• Flexible working hours

• Remote-first culture

• Comprehensive health insurance Annual wellness allowance Paid parental leave Unlimited PTO policy Home office setup allowance

Benefits:

• Competitive salary packages

• Equity options for all full-time employees

• Flexible working hours

• Remote-first culture

• Comprehensive health insurance Annual wellness allowance Paid parental leave Unlimited PTO policy Home office setup allowance

Benefits:

• Employee discount

• Free parking

• Health insurance

• Parental leave

Experience Requirements:

• Proven experience as a Chef de Partie, Demi Chef, or similar role in a pastry or bakery setting.

• Strong knowledge of baking techniques, pastry production, and decoration.

• Familiarity with HACCP and food safety standards.

• Excellent organizational skills and the ability to multitask in a fast-paced environment.

• Creative flair with a passion for innovation in pastry.

Responsibilities:

• Prepare, bake, and finish cakes, pastries, and other baked goods according to company recipes and quality standards.

• Ensure all products meet the brand’s visual and taste quality standards.

• Supervise and train junior kitchen staff, ensuring they adhere to company standards and hygiene regulations.

• Assist in the onboarding of new team members, guiding them through standard operating procedures.

• Ensure consistency in production and presentation of baked goods.

Benefits:

• 100% remote company

• Medical, dental, and vision coverage for employees and dependents (for US employees)

• Paid parental leave

Experience Requirements:

• Proven experience in revenue operations, sales operations, or a related field.

• Strong understanding of sales and marketing processes and workflows.

• Demonstrated leadership skills, with experience managing or mentoring team members.

• Experience with CRM platforms (HubSpot experience is a nice-to-have).

Responsibilities:

• Support and manage sales and marketing systems with a focus on automation, workflows, and process efficiency.

• Collaborate with cross-functional teams to ensure systems are fully integrated and optimized for scale.

• Own and enhance sales and marketing reporting to provide actionable insights and track key performance metrics.

• Partner with leadership to develop strategies and processes that support revenue growth and operational excellence.

• Mentor and guide team members on best practices in RevOps, fostering a culture of continuous improvement and collaboration.

Education Requirements:

• Bachelors or Masters degree

Experience Requirements:

• Experience with Digital Pathology workflow and related integrations

• Proven experience in a similar customer facing position, preferably in a fast-growing Healthcare IT industry organization

• Be a self-managed individual with high levels of customer focus

• Technical execution and analytical skills

• Experience with Healthcare IT security and related processes

Other Requirements:

• Be a driven team player, with an ‘hands on’ approach

• We are an equal opportunity employer and committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others.

Responsibilities:

• Managing and coordinating customer deployment projects of clinical grade AI

• Managing and overseeing project management activities, including scope management, project reporting, project planning, issue/risk management and customer management.

• Managing and maintaining project dashboards and related project progress documentation

• Performing technical tasks and system management as required

• Providing pre-sales support to the commercial team

Experience Requirements:

• Minimum 4 years experience in IT or OPS and excellent Hardware and Software troubleshooting capabilities

• Experience with Linux systems

• Experience with Site-to-Site VPN setup and SSO solution management, such as Okta

• Managing a SIEM solution

• Experience with WAF system

Other Requirements:

• Experience with administration of Linux servers and Windows and Mac stations

• Competent at documenting infrastructure and writing up policies

• Responsible, methodological, strong analytical and organizational skills

• Experience in scripting, preferably – Python

• Experienced with AWS ecosystem – advantage

• Experience with regulatory aspects as HIPPA, GDPR, ISO27001 – an advantage

• Proven experience in a start-up within the medical field – an advantage

• Be able to provide off-hours support if needed

• Great communication skills – high English level

Responsibilities:

• Manage IT infrastructure On-Prem and in a Data center/cloud – Linux environment (Deploy patches, critical updates etc.)

• Handle SSO and VPN solutions

• Setting up, maintaining and purchasing commodity computing hardware and software

• Creating a user management solution and Knowledge of Network failure troubleshooting

• Own business security and reliability throughout the company

Education Requirements:

• Bachelors or higher

Experience Requirements:

• 5+ years experience in **Healthcare IT integration projects** – Must have! (Digital Pathology/Radiology experience -preferred)

• **Proven experience** in a similar customer facing position, preferably in a fast-growing Healthcare IT industry organization

• Strong customer-facing and superb written and verbal communication skills

• **Experience with Healthcare IT security and related processes**

Other Requirements:

• Technical execution and analytical skills

• Be a driven team player, with an ‘hands on’ approach

• Be a self-managed individual with high levels of customer focus

• We are an equal opportunity employer and committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others.

Responsibilities:

• Managing and coordinating customer deployment projects of clinical grade AI for pathology.

• Performing **hands-on technical tasks** and system management as required.

• Managing and overseeing project management activities, including scope management, project reporting, project planning, issue/risk management and customer management.

• Managing and maintaining project dashboards and related project progress documentation.

• Providing pre and post sales support to the commercial team.