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Customer Support Operations Engineer, West
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
401(k) with 100% employer match up to $6,000
Experience Requirements:
4+ years improving or operating support systems
Hands-on experience configuring platforms like Zendesk or Salesforce
Experience building scripts in JavaScript or Python
Experience working with APIs and relational databases
Other Requirements:
Must be based in Pacific or Mountain Time Zones
Experience with React, Next.js, or similar frameworks (Nice to Have)
Experience integrating AI into support workflows (Nice to Have)
Responsibilities:
Scope and implement new tools, processes, and procedures
Build and maintain Zendesk automations and API workflows
Develop internal diagnostic tools and AI-assisted triage systems
Analyze customer data to provide better service
Collaborate on policies and procedures for Customer Support
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Senior Data Scientist
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Monthly stipends for work and wellness
Education Requirements:
Bachelor's degree in Computer Science, Computer Engineering, or technical field
Bachelor's degree in Mathematics, Statistics, or equivalent
Experience Requirements:
4+ years work experience in analytics, SQL, Python, or R
Minimum 2 years experience with a Ph.D.
4+ years solving analytical problems using quantitative approaches
Other Requirements:
Expertise in applied statistics (predictive modeling, regressions)
Familiarity with Snowflake, DBT, Tableau, and/or Fivetran
Strong communication skills with technical and non-technical audiences
Responsibilities:
Enable product teams to think strategically with actionable insights
Define product and business success metrics (KPIs)
Lead technical members in executing experiments
Develop data foundation and machine learning capabilities
Identify growth opportunities through quantitative analysis
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Engineering Manager, Localization
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Annual WIN bonus program eligibility
Experience Requirements:
2+ years of experience leading an engineering team in SaaS
5+ years of experience as a full-stack or backend engineer
Other Requirements:
Experience with Node, React, MongoDB, and relational databases
Strong systems and architecture experience in distributed systems
Proven track record partnering with Product and Design
Bonus: User of no-code tools like Webflow, Zapier, or Bubble
Responsibilities:
Lead a small engineering team while contributing code
Navigate ambiguity and drive clarity for the team
Attract, retain, and raise the bar for engineering talent
Partner effectively with Product and Design stakeholders
Stay curious and build fluency in emerging technologies like AI
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Senior Software Engineer, Developer Tooling
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Monthly stipends for work and wellness
Education Requirements:
BS / BA college degree or relevant experience
Experience Requirements:
5+ years of experience shipping features and products
Development experience with AWS, Cloudflare, Node.js, and MongoDB
Other Requirements:
Passionate about building developer platforms and tooling
Comfortable collaborating across product, design, and engineering
Experience with edge compute or middleware capabilities
Responsibilities:
Work across infrastructure, backend, and CLI tooling
Drive architectural decisions for scalability and security
Build APIs and internal systems for developer workflows
Implement observability across the build pipeline
Architect performant compute infrastructure
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Staff Software Engineer, Applied AI
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Support for retirement savings globally
Education Requirements:
BA/BS Degree or equivalent experience
Experience Requirements:
7+ years of experience shipping code for web products
2+ years experience building products dependent on AI/ML
Experience with Node.js, React, and TypeScript
Other Requirements:
Proficient with large language models, fine tuning, and vector databases
Deep foundational understanding of web technologies
Strong understanding of responsive design and web performance
Responsibilities:
Lead architecture for features integrating with LLMs and diffusion models
Hold a high bar for technical quality of AI features
Stay up-to-date on AI/ML advancements to assess relevance
Develop and maintain UI integrating AI models
Build quality feedback tooling and AI-specific evaluations
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Senior Database Engineer
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Monthly stipends for work and wellness
Experience Requirements:
7+ years of experience in database or reliability engineering
Experienced in MongoDB and PostgreSQL at scale
Skilled in scripting and automation (YAML, Pulumi, bash/Linux)
Other Requirements:
Background in query tuning and migration planning
Exposure to Node.js or similar languages
Comfortable working in an agile environment
Responsibilities:
Optimize and tune database performance
Design libraries connecting applications to databases
Implement caching strategies and database migrations
Mentor junior engineers in technical skills
Build tools to enhance database reliability
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Senior Software Engineer, Fullstack
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Annual WIN bonus program eligibility
Experience Requirements:
5+ years developing and deploying web applications
Familiar with Node.js, TypeScript, and MongoDB
Used testing frameworks like Jest, Mocha, or Playwright
Other Requirements:
Business-level fluency in English
Ability to debug production issues across the stack
Proven experience building complex web systems
Responsibilities:
Design and implement scalable backend services and APIs
Work with Node.js, GraphQL, Apollo, and AWS services
Author and evaluate design documents
Mentor junior engineers and lead projects
Produce maintainable, tested, and performant code
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Staff Software Engineer, New Products
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
100% employer-paid healthcare, vision, and dental
12 weeks of paid parental leave
Flexible PTO and sabbatical program
Monthly stipends to support work and wellness
Education Requirements:
BS / BA college degree or relevant experience
Experience Requirements:
7+ years of experience shipping features and products
Familiar with Node.js, React, and TypeScript
Deeply understand data design and modeling
Other Requirements:
Interest in Web Platform, Design Systems, and platforms
Ability to communicate technical/business trade-offs
Comfortable building mental models through reading code
Responsibilities:
Collaborate on next-generation Ecommerce platform
Champion technical standards and scale distributed systems
Mentor, coach, and inspire a team of engineers
Participate in incident response and design reviews
Improve planning, development, and deployment processes
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Principal Software Engineer
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Offers Equity
Offers Bonus
Visa Sponsorship
Total Compensation $504K – $965K
Coaching and feedback
Experience Requirements:
Experienced software engineer
Median engineer at Motion has 9 years experience
Other Requirements:
Familiar with Javascript ecosystem
Comfortable with C#, .NET, React, React Query, Postgres, Temporal
Ambitious and can deal with ambiguity
Responsibilities:
Make key technical decisions
Implement large software projects
Work on highest impact projects
Ownership over major parts of the product code
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Senior Staff Frontend Engineer
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Offers Equity
Offers Bonus
Visa Sponsorship
Total Compensation $504K – $965K
Experience Requirements:
Senior staff level experience
Median engineer at Motion has 9 years experience
Other Requirements:
Ambitious and fast learner
Ability to work with ambiguity
Understands impact and customer problems
Responsibilities:
Implementing a local-first sync engine
Supporting offline mode
Splitting up the app into micro frontends
Reducing time to first paint
Making long-lasting technical decisions
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Senior Product Designer
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Offers Equity
High talent-density team
Redefine how AI gets deployed
Experience Requirements:
At least a year writing code
Portfolio demonstrating exceptional taste
Experience in fast-moving, ambiguous startup environments
Other Requirements:
Comfort with AI-assisted development tools
Front-end knowledge (CSS, JavaScript basics)
Experience with Lovable, Codex, Claude code
Responsibilities:
Own design and front-end implementation of vertical's product
Translate product requirements into polished UI
Iterate quickly using AI-assisted coding tools
Drive design decisions with strong point of view
Collaborate with engineers for integration
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Customer Support Representative (AR)
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Attractive compensation
Structured pay reviews every six months
Clear pathways for advancement
Vibrant, collaborative atmosphere
Swift interview process
Education Requirements:
Degree from a top-tier institution
Experience Requirements:
2 years of customer support experience
Other Requirements:
Solid written and spoken English
Commitment to 40-hour workweek starting at 2:00pm AST
Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk
Responsibilities:
Address customer inquiries within support channels
Leverage knowledge base for common queries
Identify and escalate technical issues
Refine customer operations for retention
Act as bridge between customers and product teams
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Customer Support Representative (CH)
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Attractive compensation
Structured pay reviews every six months
Clear pathways for advancement
Vibrant, collaborative atmosphere
Swift interview process
Education Requirements:
Degree from a top-tier institution
Experience Requirements:
2 years of customer support experience
Other Requirements:
Solid written and spoken English
Commitment to 40-hour workweek starting at 1:00pm CST
Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk
Responsibilities:
Address customer inquiries within support channels
Leverage knowledge base for common queries
Identify and escalate technical issues
Refine customer operations for retention
Act as bridge between customers and product teams
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Customer Support Representative (CO)
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Attractive compensation
Structured pay reviews every six months
Clear pathways for advancement
Vibrant, collaborative atmosphere
Swift interview process
Education Requirements:
Degree from a top-tier institution
Experience Requirements:
2 years of customer support experience
Other Requirements:
Solid written and spoken English
Commitment to 40-hour workweek starting at 12:00pm CST
Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk
Responsibilities:
Address customer inquiries within support channels
Leverage knowledge base for common queries
Identify and escalate technical issues
Refine customer operations for retention
Act as bridge between customers and product teams
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Customer Support Representative (EE)
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Attractive compensation
Structured pay reviews every six months
Clear pathways for advancement
Vibrant, collaborative atmosphere
Swift interview process
Education Requirements:
Degree from a top-tier institution
Experience Requirements:
2 years of customer support experience
Other Requirements:
Solid written and spoken English
Commitment to 40-hour workweek starting at 8:00pm EEST
Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk
Responsibilities:
Address customer inquiries within support channels
Leverage knowledge base for common queries
Identify and escalate technical issues
Refine customer operations for retention
Act as bridge between customers and product teams
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Customer Support Representative (GA)
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Attractive compensation
Structured pay reviews every six months
Clear pathways for advancement
Vibrant, collaborative atmosphere
Swift interview process
Education Requirements:
Degree from a top-tier institution
Experience Requirements:
2 years of customer support experience
Other Requirements:
Solid written and spoken English
Commitment to 40-hour workweek starting at 9pm GET
Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk
Responsibilities:
Address customer inquiries within support channels
Leverage knowledge base for common queries
Identify and escalate technical issues
Refine customer operations for retention
Act as bridge between customers and product teams
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Customer Support Representative (IE)
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Attractive compensation
Structured pay reviews every six months
Clear pathways for advancement
Vibrant, collaborative atmosphere
Swift interview process
Education Requirements:
Degree from a top-tier institution
Experience Requirements:
2 years of customer support experience
Other Requirements:
Solid written and spoken English
Commitment to 40-hour workweek starting at 6:00pm IST
Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk
Responsibilities:
Address customer inquiries within support channels
Leverage knowledge base for common queries
Identify and escalate technical issues
Refine customer operations for retention
Act as bridge between customers and product teams
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Customer Support Representative (PH)
Double your productivity by using an AI-driven calendar and task manager that automatically prioritizes work, schedules meetings, and ensures you never miss a deadline.
Benefits:
Attractive compensation
Structured pay reviews every six months
Clear pathways for advancement
Vibrant, collaborative atmosphere
Swift interview process
Education Requirements:
Degree from a top-tier institution
Experience Requirements:
2 years of customer support experience
Other Requirements:
Solid written and spoken English
Commitment to 40-hour workweek starting at 1:00am PST
Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk
Responsibilities:
Address customer inquiries within support channels
Leverage knowledge base for common queries
Identify and escalate technical issues
Refine customer operations for retention
Act as bridge between customers and product teams
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Account Manager, Inside Sales
Identify and close workforce skill gaps using an AI-powered platform that offers interactive simulations, personalized learning paths, and skills intelligence.
Benefits:
Medical
Dental
Vision
Paid time off
Education Requirements:
College degree or equivalent in education/experience
Experience Requirements:
5+ years of successful B2B sales experience
Proven success selling in a new business / hunter capacity
Experience selling directly into IT Departments
Consistent track record of meeting or exceeding quota
Other Requirements:
Familiarity with learning, human capital, or human capital technology solutions (preferred)
Responsibilities:
Drive revenue growth through new customer acquisition and expansion
Sell Technology & Developer solutions directly to SMB prospects
Manage the full sales cycle from prospecting to close
Build and execute strategic territory plans
Articulate Skillsoft’s competitive differentiation and value proposition
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CMS Full Stack Developer (PHP)
Identify and close workforce skill gaps using an AI-powered platform that offers interactive simulations, personalized learning paths, and skills intelligence.
Experience Requirements:
5+ years full-stack web development with PHP
2+ years with Craft CMS
Production experience with Vue.js (Vue 2)
Strong SCSS/CSS skills
Stripe API experience
Other Requirements:
Git fluency
CI/CD pipeline ownership
Self-directed
Strong communication skills
Responsibilities:
Maintain and extend custom Yii 2 modules
Manage Craft CMS project config and content modeling
Build and maintain Vue 2 components
Own and manage the CI/CD deployment pipeline
Coordinate with managed hosting provider on infrastructure
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