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Technical Account Manager (TAM)
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Experience Requirements:
4–8 years in a CX, Solution Engineer, or Customer Success Engineer role
Hands-on experience with contact center platforms and voice/messaging solutions
Other Requirements:
Knowledge of chatbot/voicebot platforms and AI-driven CX tools
Strong understanding of network architecture and telecom concepts
Responsibilities:
Own the end-to-end technical relationship for assigned accounts
Drive solution adoption and ongoing customer success
Design end-to-end solutions and guide customers on architecture and integrations
Lead solution architecture and deployment for network and telephony setup
Identify opportunities for increased adoption, upsell, and cross-sell
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Technical Solutions Consultant - (CCAAS Product)
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Education Requirements:
Bachelor’s degree in Engineering (CSE, ECE, IT)
MBA is a plus
Experience Requirements:
4-8 years of experience in Presales / Solution Consulting / Solution Engineering in SaaS, CPaaS, CCaaS
Other Requirements:
Proven ability to lead complex solution conversations
Knowledge of Contact centre, voice/messaging platforms, and AI-enabled CX tools
Knowledge of API integrations and cloud architecture (AWS/GCP/Azure)
Responsibilities:
Lead technical discovery sessions to identify customer goals and use cases
Own the solution architecture covering integrations, scalability, and compliance
Deliver tailored demos and proofs of concept
Create compelling proposals and SoWs for enterprise deals
Act as a bridge between Sales and internal teams
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Pre Sales Solution Architect (Saudi Arabia Local))
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Experience Requirements:
5–6 years of experience in solution architecture, pre-sales, or similar client-facing role
Demonstrated experience with OEMs / System Integrators in IT, SaaS, or enterprise software
Other Requirements:
Excellent communication skills in Arabic (native or fluent) and English
Local presence in KSA (mandatory)
Experience with Contact Center and conversational AI (advantage)
Responsibilities:
Act as the local technical face of the product in Saudi Arabia
Deliver localized demos and proof-of-concepts (PoC’s) with a focus on Arabic
RFP/RFI/RFQ response creation
Conduct customer workshops and discovery sessions
Provide feedback to Sales, product and engineering teams on local requirements
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Customer Success Manager
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Experience Requirements:
Previous Enterprise Sales/ Technical Account Management or Customer Success/ Consulting experience
Other Requirements:
Understanding and Implementation of API's is mandatory
Understanding of the cloud telephony or telco industry is preferable
Responsibilities:
Manage expectations and provide guidance using APIs and integration
See-through to the launch of new solutions/ projects
Conduct QBR meetings with clients
Strive to achieve/ over-achieve revenue targets through upselling and cross-sell
Negotiate terms, pricing, and review contracts
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Senior Customer Success Manager-Enterprise Cluster
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Experience Requirements:
2-6 years of experience in Software/Technical Account Management or Customer Success
Experience in a SaaS environment
Experience in negotiating terms, pricing, and reviewing contracts
Other Requirements:
Strong technical knowledge, particularly in APIs and integrations
Proficiency in maintaining accurate and timely information within CRM databases
Excellent listening and sales skills
Responsibilities:
Possess a solid technical background with a focus on APIs and integrations
Strive to achieve or overachieve monthly and quarterly revenue targets
Collaborate with Sales teams on sales strategies, renewals, and upsell opportunities
Serve as the primary point of contact for clients and managing relationships
Conduct regular check-ins and facilitate Quarterly Business Review (QBR) meetings
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Director of Customer Success
Optimize infrastructure management for cities and DOTs with AI-powered mapping, digital twins, and automated budgeting tools for road and sidewalk maintenance.
Benefits:
Comprehensive health, dental, and vision coverage
401(k) with immediate vesting
Generous PTO, paid parental leave, and flexible work options
Annual professional development stipend
Team events, referral bonuses, and a collaborative, growth-focused culture
Experience Requirements:
5+ years in Customer Success, Account Management, or Post-Sale Revenue leadership
Proven track record of driving NRR ≥ 110% in a B2B SaaS or GovTech environment
Experience building CS functions from scratch or re-architecting for scale
Other Requirements:
Experience managing government or public sector customers
Executive presence: comfortable engaging commissioners, DOT directors, and city managers
Strong data orientation with experience in health scoring, segmentation, and revenue forecasting
Responsibilities:
Retention & Revenue Growth: Drive Net Revenue Retention ≥ 120% and Gross Revenue Retention ≥ 95%
Scalable CS Operating Model: Deploy SMB vs. Enterprise segmentation with differentiated engagement motions
Enterprise Customer Success: Implement Executive Business Review framework with stakeholder mapping
Onboarding & Time to Value: Deliver time to first measurable value in under 60 days
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Account Executive
Optimize infrastructure management for cities and DOTs with AI-powered mapping, digital twins, and automated budgeting tools for road and sidewalk maintenance.
Benefits:
Comprehensive health, dental, and vision coverage
401(k) with immediate vesting
Generous PTO, paid parental leave, and flexible work options
Annual professional development stipend
Team events, referral bonuses, and a collaborative, growth-focused culture
Experience Requirements:
1 to 3 years of full-cycle B2B sales experience (SaaS or technology preferred)
Track record of meeting or exceeding quotas with average deal sizes of 30K to 150K
Comfortable self-sourcing pipeline and closing your own deals
Exceptional organizational skills and attention to detail
Strong verbal and written communication skills across technical and executive audiences
Other Requirements:
Experience selling into government or civil engineering customers
Familiarity with public sector procurement cycles
Prior experience in early-stage, high-growth tech environments
Responsibilities:
Source and close mid-market deals with local governments and engineering firms
Prospect relentlessly through calls, emails, and LinkedIn to build a qualified pipeline
Run tight, detail-oriented sales cycles from first meeting through negotiation and close
Maintain accurate CRM data, forecasts, and next-step documentation
Deliver compelling demos and ROI-focused proposals
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Sales Representative
Turn content into tradable assets and maximize revenue for creators using a Large Pricing Model that dynamically recalibrates value based on real-time demand.
Other Requirements:
Visionaries and Builders
Hard Workers
Data-Driven Innovators
System-Level Thinkers
Relentless Problem Solvers
Responsibilities:
Solve complex problems at scale
Create infrastructure for an entirely new economy
Assign real-time value to information
Turn massive data sets into actionable insights
Reshape how the world works
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Outbound Sales Engineer
Extract real-time, structured data from Google and other major search engines with high accuracy for developers building SEO tools and AI-driven applications.
Benefits:
Commissions
Profit shares
High compensation
Flexible schedule
Career growth opportunities
Experience Requirements:
B2B SaaS experience
Sales experience
Responsibilities:
Draft and send cold emails/InMails
Make cold calls
Identify and generate qualified leads
Establish rapport with potential customers
Manage prospective customer lists
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Customer Success Manager (Scale)
Achieve human-level translation accuracy across 100+ languages to streamline global communication for businesses, researchers, and international travelers.
Benefits:
20 days of annual leave
Virtual Shares
Hybrid work
flexible hours
Hack Fridays
Experience Requirements:
1+ years of customer success experience
1+ years of sales/account management experience
Experience in the Software/SaaS industry is preferred
Relevant experience managing client relationships
Other Requirements:
Fluency in Japanese and English
Strong overall commercial acumen
Exceptional organizational skills
Curious mindset
Ability to thrive in a startup environment
Responsibilities:
Build Long-Term Relationships
Position as a Strategic Partner
Lead client onboarding
Drive Product Adoption
Collaborate with Account Executives
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Sales Specialist - Agentic
Achieve human-level translation accuracy across 100+ languages to streamline global communication for businesses, researchers, and international travelers.
Benefits:
30 days of annual leave
Virtual Shares
Hybrid work
flexible hours
Hack Fridays
Experience Requirements:
5 years + selling in SaaS/AI sales environment
specialist experience preferred
Other Requirements:
Self-motivated and resourceful
Highly adaptable
Entrepreneurial mindset
Excellent communication and presentation skills
Strong analytical and problem-solving capabilities
Responsibilities:
Serve as the product subject matter expert
Develop in-depth understanding of the agentic market
Provide regular client feedback and insights
Build, qualify, and progress a dedicated pipeline
Collaborate with and educate multiple stakeholders
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Customer Success Manager
Achieve human-level translation accuracy across 100+ languages to streamline global communication for businesses, researchers, and international travelers.
Benefits:
30 days of annual leave
Virtual Shares
Hybrid work
flexible hours
Hack Fridays
Experience Requirements:
3+ years of customer success experience
1+ years of sales/ account management experience
Experience with APIs
Experience in the Software/SaaS industry preferred
Other Requirements:
Fluency in German and English
Exceptional organizational skills
Curious mindset
Ability to thrive in a scale-up environment
Team player
Responsibilities:
Build Long-Term Relationships
Position as a Strategic Partner
Support Onboarding Effectiveness
Drive Product Adoption
Collaborate with Account Executives
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Customer Success Manager (German speaking)
Achieve human-level translation accuracy across 100+ languages to streamline global communication for businesses, researchers, and international travelers.
Benefits:
30 days of annual leave
Virtual Shares
Hybrid work
flexible hours
Hack Fridays
Experience Requirements:
3+ years of customer success experience
1+ years of sales/ account management experience
Experience with APIs
Experience in the Software/SaaS industry preferred
Other Requirements:
Must be able to speak German
Fluency in English
Exceptional organizational skills
Strategic thinking and tactical execution
Team player
Responsibilities:
Manage around 50 accounts
Build Long-Term Relationships
Position as a Strategic Partner
Lead client onboarding
Drive Product Adoption
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Distribution OEM Partner Business Manager
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Competitive salaries
Comprehensive benefits package
Equity
Education Requirements:
Bachelors degree or equivalent experience
Experience Requirements:
Over 8 years of experience in distribution technology sales
Other Requirements:
Experience with IT distribution channels such as Arrow, Ingram Micro, TD SYNNEX
Understanding of data science workflows and generative AI impact
Strong executive presence and political savvy
Responsibilities:
Managing the relationship between NVIDIA OEM leadership and distribution partners
Acting as a subject matter authority for OEM partners like Dell, HPE, Lenovo, and Cisco
Guiding distribution OEM engagement in sales and technical marketing
Monitoring sales results of OEM partners through North American distributors
Coordinating co-marketing initiatives and promotional campaigns
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Solutions Architect, AI and ML
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Equity
Benefits
Education Requirements:
BS/MS/PhD in Electrical/Computer Engineering, Computer Science, Statistics, Physics, or other Engineering fields
Experience Requirements:
3+ Years in Solutions Architecture
3+ years of hands-on experience with Deep Learning frameworks such as PyTorch and TensorFlow
Other Requirements:
Active contributions to open-source AI inference projects
Experience optimizing and deploying large MoE LLMs at scale
Experience with Multi-GPU Multi-node Inference technologies
Responsibilities:
Help cloud customers craft and maintain GPU-accelerated inference pipelines
Enhance performance tuning using TensorRT, vLLM, and Triton Inference Server
Offer technical mentorship to cloud customers implementing AI inference at scale
Build custom PoCs for solutions addressing business needs
Partner with Sales Account Managers to identify new business opportunities
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Global Partner Business Manager
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Education Requirements:
University degree or equivalent experience within economics/international business combined with computer science background
Experience Requirements:
12+ years of senior-level experience driving SaaS and Cloud partnerships across EMEA
Other Requirements:
Technical fluency to navigate architectural discussions
Proficient English plus additional 2-3 languages
Startup and get things done mentality
Responsibilities:
Build strategic partnerships on cloud-based offerings within EMEA
Bridge the gap between business needs and technical execution
Develop and implement a GTM strategy and business planning
Create measurable outcomes working with different ecosystem players
Drive Partner and Pathway Funnel, Pipeline and Revenue
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Solutions Architect, AI and ML
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Equity
Benefits
Education Requirements:
BS/MS/PhD in Electrical/Computer Engineering, Computer Science, Statistics, Physics, or other Engineering fields
Experience Requirements:
3+ years of Solutions Engineering experience
3+ years of work-related experience in Deep Learning and Machine Learning
Other Requirements:
AWS, GCP or Azure Professional Solution Architect Certification
Hands-on experience with NVIDIA GPUs and SDKs (CUDA, RAPIDS, Triton)
Knowledge of DevOps/ML Ops technologies such as Docker and Kubernetes
Responsibilities:
Working with Cloud Service Providers to develop ML/DL solutions
Build and deploy AI/ML solutions at scale on cloud-based GPU platforms
Build custom PoCs for solutions addressing critical business needs
Partner with Sales Account Managers to identify new business opportunities
Prepare and deliver technical content and workshops to customers
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Associate Account Manager
Identify and close workforce skill gaps using an AI-powered platform that offers interactive simulations, personalized learning paths, and skills intelligence.
Education Requirements:
Bachelor's Degree preferred
Experience Requirements:
2 – 3 years successful sales experience
Experience and knowledge of solution-based selling
Proficiency with Salesforce, ZoomInfo and LinkedIn Sales Navigator
Other Requirements:
IT/Business Training industry knowledge preferred
Responsibilities:
Sell and close business for products including Subscriptions and Prepays
Achieve targeted pipeline and quota goals
Establish and grow presence within assigned accounts
Determine customer business drivers and objectives
Collaborate with Account Executives to sell within shared customers
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Account Manager, Inside Sales
Identify and close workforce skill gaps using an AI-powered platform that offers interactive simulations, personalized learning paths, and skills intelligence.
Benefits:
Medical
Dental
Vision
Paid time off
Education Requirements:
College degree or equivalent in education/experience
Experience Requirements:
5+ years of successful B2B sales experience
Proven success selling in a new business / hunter capacity
Experience selling directly into IT Departments
Consistent track record of meeting or exceeding quota
Other Requirements:
Familiarity with learning, human capital, or human capital technology solutions (preferred)
Responsibilities:
Drive revenue growth through new customer acquisition and expansion
Sell Technology & Developer solutions directly to SMB prospects
Manage the full sales cycle from prospecting to close
Build and execute strategic territory plans
Articulate Skillsoft’s competitive differentiation and value proposition
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SLED Growth Account Executive
Identify and close workforce skill gaps using an AI-powered platform that offers interactive simulations, personalized learning paths, and skills intelligence.
Benefits:
Medical
Dental
Vision
Paid time off
Education Requirements:
Bachelor’s degree or equivalent experience
Experience Requirements:
5-8 years of professional SLED sales experience
Experience and ability to exceed sales targets
Knowledge of selling into State, Local & Higher Education Contracts
Other Requirements:
Must reside in Mountain or Pacific Time Zones
Ability to travel up to 40-50%
Responsibilities:
Drive revenue growth through upgrades and whitespace mapping
Position solutions to key decision-makers
Collaborate with cross-functional reps for cross-sell opportunities
Partner with retention-focused reps for upsell
Own meeting preparation and deliver tailored presentations
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