Benefits:

• Healthcare

• Dental

• Vision

• Equity

Experience Requirements:

• 3+ years of experience in technical customer support or a similar role

Other Requirements:

• Strong troubleshooting skills

• Excellent communication skills

• Familiarity with SaaS platforms, APIs, or developer tools

• Proficiency in using support ticketing systems

• Self-starter with a strong sense of accountability

• Positive and empathetic approach to customer interactions

Responsibilities:

• Serve as the primary point of contact for customers and developers

• Diagnose and resolve technical issues

• Collaborate with internal teams

• Maintain accurate and detailed documentation

• Develop and update support resources

Benefits:

• Cash award from CEO every quarter

• Multiple medical plan options for employees, spouses/domestic partners, and children

• Disability insurance

• Unlimited Time Off

• Flexible Spending Accounts (up to $7,600 per calendar year), Health care or dependent care expenses

Benefits:

• Cash award from CEO every quarter

• Multiple medical plan options for employees, spouses/domestic partners, and children

• Disability insurance

• Unlimited Time Off

• Flexible Spending Accounts (up to $7,600 per calendar year), Health care or dependent care expenses

Experience Requirements:

• 3 years of technical support experience

Responsibilities:

• Provide Tier 2 technical support to our customers and internal teams through multiple channels, including phone, email, and chat

• Troubleshoot and resolve software, hardware, and network-related escalated issues with a deep understanding of networking protocols and configurations

• Diagnose and address remote network hardware concerns using command prompt and related tools

• Create and maintain comprehensive documentation such as user manuals, FAQs, and troubleshooting guides to support internal teams and clients

• Collaborate with cross-functional teams to solve complex technical issues, offering insights to improve products and processes

Benefits:

• Remote work

• Seed-stage equity

• Health, Vision and Dental

• Generous PTO / sick leave

• Female Founder/CEO

Experience Requirements:

• Relevant work experience in a customer success or professional services role

Other Requirements:

• Experience driving implementations involving hands-on technical expertise

• Proven track record of high customer retention, renewal, and growth

Responsibilities:

• Put customers at the heart of everything

• Manage the day-to-day for the community and roll out great content

• Refine and execute on our community engagement strategy

• Build and execute on a customer marketing calendar

Experience Requirements:

• Minimum of 2 years of experience in a similar position, Customer Support Team Lead

• Experience in managing a global team

• Experience in working with Zendesk and Intercom, or similar sw

Other Requirements:

• Proven leadership and organization skills, including problem-solving and conflict-resolution abilities

• Strong analytical and decision-making skills

• Ability to handle multiple tasks and prioritize effectively

• Ability to work in a fast-paced environment and under pressure

• Fluent English and Hebrew. additional language is an advantage

Responsibilities:

• Manage a global customer support team located primarily in Israel and Europe

• Oversee daily operations of the customer support team

• Ensure high levels of customer satisfaction through excellent service (via chat, email, and video calls)

• Monitor performance metrics and identify areas for improvement

• Prepare and present regular reports on team performance

Experience Requirements:

• data-driven demigod with a proven track record of growing user bases and skyrocketing MRR in the SaaS world

• marketing maestro who can spin content that goes viral

• collaborating with partners, affiliates, and influencers

• speak the language of the internet

• upping the ante on monetization—more conversions, upsells, and making churn rates vanish

Responsibilities:

• Join a team of passionate innovators who are obsessed with growth

• Make CONTADU & NEURONwriter the go-to content creation tool for the masses

• Craft marketing campaigns that are as effective as they are entertaining

• Cover upsell and push product changes to follow market needs

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Competitive Salary and Equity

• Health Benefits

• Flexible PTO

• Work from Home Equipment

• 100% Remote Friendly

Benefits:

• Healthcare benefits

• Company meals

• Wellness benefits

• Company events

• Retirement benefits

Benefits:

• Grocery allowance

• Flexible PTO

• Wellness allowance

• Education budget

• Retirement options