Benefits:

• 100% coverage of platinum medical, dental, vision, & life insurance plans for employees

• Equity

• Participation in the quarterly performance-based bonus plan

• Relocation stipend if moving from outside of LA.

• Generous PTO and leave policies

Education Requirements:

• Bachelor’s degree in engineering or a relevant STEM field

Experience Requirements:

• 6+ years of manufacturing experience in a high-intensity hardware technology production environment

• 5+ years of experience working in a technical sales support role preferably supporting commercial Aerospace and Defense OEMs and/or federal customers, especially DoD agencies

• Proven track record of project management and execution in a manufacturing setting

Responsibilities:

• Presales Support: Build trust-based relationships with the Account Executives and provide technical leadership in the customer part identification and qualification, cell acquisition and RFP process. Partner with the supply chain professionals and engineers within the customer technical teams we work with.

• Project Management – Own overall responsibility for successful execution of dev plans with customers, ensuring that the right cross functional teams are formed and coordinating to execute the plan. Own deliverables to customer at each milestone

• Post Sales Support: Be responsible for customer success and ensure that our technology is meeting the customer’s specifications and needs. Nurture the account. More than a supplier, we ambition to be a strategic partner that influences design decisions as the product and capabilities mature

Benefits:

• Career Growth

• Remote-First

• Unlimited PTO

• Health benefits (medical, dental, vision)

• Paid family leave

Benefits:

• Competitive salary and benefits package

• Opportunity to work with cutting-edge AI and Deep Learning technologies

• Professional development and growth opportunities

• Collaborative and innovative work environment

Experience Requirements:

• Experience with game engines like Unreal Engine and Unity

• Technical writing skills with the ability to communicate effectively

• Familiarity with marketing principles and strategies, including branding, messaging, and target audience analysis

• Ability to effectively collaborate with engineers, marketing, and customer support

Other Requirements:

• Strong organizational skills and the ability to manage and prioritize tasks

• Ability to work independently and efficiently, managing multiple projects and deadlines

• Understanding of color theory, visual design, and layout principles

• A portfolio that demonstrates a keen eye for artistic and technical details

Responsibilities:

• Work closely with engineering to understand how to integrate our tech into popular platforms, including Unreal Engine, Unity, and more

• Capture and refine video walkthrough footage of our integrations clearly, consistently, and professionally

• Write scripts that clearly and concisely communicate the video footage captured

• Work closely with our support teams to understand our customer’s ongoing needs and identify any gaps in our communication

• Create and maintain our technical documentation and tutorials

Benefits:

• Market Leader in Total Rewards

• Remote-Friendly Culture

• Flexible working environment

• Be part of a world-class team

• Career Growth

Experience Requirements:

• 5+ years of industry experience

Other Requirements:

• Proven experience in managing the delivery of technical platforms, including coordinating with platform engineers, system integrators, and customer technical teams to ensure smooth deployment

• Extensive experience managing relationships with diverse stakeholders, including C-suite executives, system integrators, and cross-functional technical teams

• Strong experience managing both AI/data science projects and platform delivery projects, ensuring successful execution from planning through installation and support

• Excellent communication and interpersonal skills, with the ability to manage complex relationships and ensure alignment across various teams

• Dependable, proactive, and capable of managing workloads independently

• Strong analytical and problem-solving skills, particularly around platform performance and stability

• Conversational knowledge of Data Science concepts, machine learning techniques, and their practical applications

• Understanding of program management principles and proficiency with productivity and project management tools

• Familiarity with AI, analytics, and related technologies, with an emphasis on platform installation and model deployment

Responsibilities:

• Stakeholder and System Integrator Management

• End-to-End Project Management

• Technical and Platform Expertise

• Business Acumen

• Customer-Centric Focus

Benefits:

• Transparency in processes

• Flexible working hours

• Remote work option

• B2B contract or incubator employment

• Friendly team atmosphere

Experience Requirements:

• 1+ year in video content creation

• Video production proficiency (shooting, editing using AI tools)

• On-camera enthusiasm

Other Requirements:

• Ability to manage and develop social media networks is a plus

Responsibilities:

• Generate technical video content showcasing Flatlogic

• Collaborate with the marketing team

• Create videos for website and YouTube

Experience Requirements:

• 3 years of technical support experience

Responsibilities:

• Provide Tier 2 technical support to our customers and internal teams through multiple channels, including phone, email, and chat

• Troubleshoot and resolve software, hardware, and network-related escalated issues with a deep understanding of networking protocols and configurations

• Diagnose and address remote network hardware concerns using command prompt and related tools

• Create and maintain comprehensive documentation such as user manuals, FAQs, and troubleshooting guides to support internal teams and clients

• Collaborate with cross-functional teams to solve complex technical issues, offering insights to improve products and processes

Benefits:

• Remote work

• Seed-stage equity

• Health, Vision and Dental

• Generous PTO / sick leave

• Female Founder/CEO

Experience Requirements:

• Experience driving implementations involving hands-on technical expertise

• Relevant work experience in a customer success or professional services role

Other Requirements:

• Proven track record of high customer retention, renewal, and growth

Responsibilities:

• Put customers’ needs first and guide every aspect of the customer experience

• Build and execute on customer success playbooks

• Continually adapt and improve on customer onboarding assets & processes

• Engage in a regular cadence with customers

Benefits:

• Competitive salary and stock options

• Full medical, dental, and vision insurance

• Matching 401(k) plan

• Generous vacation policy/paid time off

• Parental leave

Experience Requirements:

• 2+ Machine Learning Product Management experience at a similar-stage company

• 5+ years in ML, TTS, or related fields with strong instincts for identifying market differentiators

• Tenured understanding and experience with ML research, testing, and deployment

• Experience in audio engineering, analysis, or related field

Other Requirements:

• Must be a U.S. Citizen or Permanent Resident

• Must pass a pre-employment background check

Responsibilities:

• Defining QA strategy for ML models across many languages

• Evaluating and validating TTS models

• Managing data quality

• Developing QA automation frameworks

• Monitoring model performance in production

Benefits:

• Work from Home

• Competitive Compensation

• Community service opportunities

• High growth globally scaling company culture

• A mission you can stand by! Room for growth! We prefer to promote from within Medical, dental, and vision care Life, accident and disability insurance 401(k) retirement savings plan

Education Requirements:

• Bachelor’s degree with a minimum GPA of 3.0 (Master’s degree preferred)

Experience Requirements:

• Over 10 years of experience in consulting, specializing in AI solutions with a proven track record of delivering successful projects to large enterprise clients.

• Advanced AI Expertise: Deep understanding of AI concepts, including machine learning, deep learning, natural language processing (NLP), generative AI (GenAI), and computer vision.

• Technical Mastery: Comprehensive knowledge of leading cloud platforms and enterprise IT infrastructure, with the ability to assess and recommend optimal configurations for AI solutions.

• Solution Design Excellence: Expertise in designing integrated solutions that combine professional services, business processes, and technical capabilities into a single comprehensive plan, meeting compliance requirements and aligning with enterprise infrastructure.

Other Requirements:

• Regulatory Knowledge: Strong familiarity with key regulatory frameworks, including data privacy and protection regulations, cybersecurity standards, and industry-specific compliance requirements.

• Critical Thinking: Exceptional critical thinking skills to evaluate alternative approaches, assess risks and rewards, and communicate recommendations effectively.

• Project Leadership: Proven ability to lead and manage complex projects, ensuring delivery of results within scope, timeline, and budget.

• Exceptional Communication Skills: Adept at tailoring communication to diverse audiences, including technical, business, and internal stakeholders, to ensure clarity and alignment.

• Meticulous Attention to Detail: Outstanding attention to detail, ensuring the highest levels of accuracy and precision in all deliverables.

• High Integrity and Confidentiality: Demonstrates unwavering integrity, consistently maintaining the highest standards of professionalism and safeguarding confidential information.

• High Emotional and Cultural Intelligence: Possesses strong EQ and CQ, fostering effective collaboration across diverse teams and cultures.

• Global Perspective: International work or life experience, with a passion for working across borders and cultures, is highly valued.

• Flexibility for Travel: Willingness to travel up to 25% of the time, primarily within the U.S. to support client and project needs

Responsibilities:

• Develop Winning Solution Proposals: Work closely with Sales Account Executives and leadership teams to refine solution proposals for external presentations, RFPs, and RFIs.

• Serve as a Subject Matter Expert: Leverage deep expertise in CloudFactory’s people & AI powered technology and process-driven solutions to align with high-value client requirements, ensuring a perfect match between needs and capabilities.

• Position CloudFactory as a Trusted Partner: Articulate CloudFactory’s solution capabilities and industry know-how effectively, positioning the company as a preferred partner for potential clients.

• Technical Assessment and Integration: Evaluate the technical requirements of client engagements, including the use of proprietary, third-party, and client-provided software.

• Foster Cross-Functional Collaboration: Partner with Client Success and Delivery teams to apply best practices in developing and implementing solution proposals, ensuring seamless execution and client satisfaction.

Benefits:

• Company equity

• Health insurance (health, dental, eye care, retirement)

• Remote-friendly work environment

• Frequent offsites

• Flexible vacation policy

Education Requirements:

• Bachelor's or Master's degree in Marketing, Business, IT

Experience Requirements:

• Final-year students or fresh graduates

Other Requirements:

• Programming, Problem-solving, Technical Documentation, Data Analysis

Responsibilities:

• Research Support

• Prototyping

• Problem Solving

• Algorithm Enhancement

• Documentation

Benefits:

• Flexible working schedule and hybrid model

• Excellent career development opportunities

• Culture of feedback and continuous improvement

• International and diverse team

• Continuous training opportunities

Experience Requirements:

• 5+ years of B2B technical writing experience

Other Requirements:

• Strong understanding of AI concepts

• Exceptional writing skills

• Ability to work effectively with cross-functional teams

• Knowledge of SEO best practices

Responsibilities:

• Write AI-focused B2B content

• Collaborate with product and engineering teams

• Support marketing team by developing content

• Ensure content is relevant and localized

• Implement SEO best practices

Benefits:

• Best-in-class salary

• performance-based incentives

• raises

• Work with brilliant people who help you grow and perform at your best across various domains

• Our work flexibility allows you to balance priorities while bringing your best to the table

Education Requirements:

• Bachelor’s degree in engineering, preferably in the computer field.

• Bachelor’s in computer applications/ IT

Experience Requirements:

• 5+ years of experience in customer facing digital marketing projects. Exposure to loyalty marketing is highly desirable

• Project/Program Management experience in the deployment of digital marketing programs

• 5+ years of experience in a technical service/support environment.

• High degree of empathy and a passion to help customers

• Strong client-facing communication skills; ability to explain technical capabilities to clients

Other Requirements:

• High degree of empathy and a passion to help customers

• Ability to understand the companies and customer’s organization, aims and processes

• Ability to communicate and negotiate with key stakeholders. A consensus builder and facilitator who is able to prioritize and resolve conflicting demands and requirements

• Demonstrated leadership skills and experience working with project teams and account teams

• Experience in change control management process with a solid understanding of managing “Triple Constraints” (Scope, Time and Budget)

• Excellent client-facing and internal written and verbal communication skills. Ability to explain technical capabilities to clients

• Affinity for problem solving and crafting creative, reusable solutions.

• Solid organizational skills including attention to detail and multi-tasking skills

• Insightful, innovative and can adapt well to a dynamic and fast-paced environment

• Experience working with international clients, particularly in the USA.

• Technical expertise ○ HTML/CSS experience a plus - ability to read and understand it ○ Familiarity with one front-end programming language (Javascript) ○ Experience querying databases using SQL, Python, or other languages. ○ Experience designing and documenting integrations between applications using REST API, and webhooks

• Experience and knowledge of marketing tech stack

• Professional project management training credentials and certifications such as PMP / PRINCE II is a plus

• Experience working with large enterprise customers

• Strong analytical skills, comfortable with complex data and statistical concepts. Financial acumen to intelligently speak to program performance.

• Enthusiastic about helping clients achieve business objectives.

• Demonstrated ability to build and sustain strong client relationships.

• Critical thinker, curious, and adept at problem-solving.

• Excellent communication and presentation skills, with a knack for storytelling and value articulation

• Highly organized and capable of multitasking in a fast-paced environment.

• Self-motivated, adaptable, and focused on results.

• Collaborative team player with strong interpersonal skills.

• Experience and/or expertise in loyalty programs is highly desirable.

• Familiarity with e-commerce especially in the retail industry.

• Experience working with international clients, particularly in the USA.

• Readiness to work in a night shift—from 6:30 pm to 3:30 am IST—to serve our clients across US, Canada, LATAM, Europe, and the Middle East.

• Hands-on experience in web technologies such as HTML/CSS, Javascript, RESTful APIs, HTTP methods, webhooks, PHP, SSL, and related concepts such as SSO, CORS, redirects, cookies, caching, etc.

• Working knowledge of databases, preferably MongoDB and Redshift; ability to build and run SQL queries.

• Working knowledge of or willingness to learn Python, PHP, and React.

• Excellent technical problem-solving and troubleshooting skills.

• Tech-savvy and eager to learn new technologies.

• Ability to thrive in a fast-paced startup environment.

• Prior experience in supporting clients in the US would be a big plus

• Utmost Grit & Persistence

• Curiosity

• Bias to Action

• Knowledge of ABM Tools

• Data-Driven

• Collaboration

• Strategic Thinking

• Content Development

• Project Management

• Results-Oriented

• Experience in the SaaS or tech industry.

• Familiarity with customer segmentation, persona development, and targeting strategies.

• Knowledge of advanced personalization tactics (e.g., predictive analytics, intent data).

• Bachelor's or Master's degree in Data Science, Mathematics, Statistics, Computer Science, or a related field.

• 3+ years of demonstrated experience in data science or analytics, with at least some of it in the digital marketing domain.

• Ability to derive insightful and actionable insights from data and present them impactfully.

• Ability to apply critical thinking and a structured approach to problem solving.

• Advanced data manipulation, extraction, and processing skills such as pivot tables, lookups, transposing, statistical analysis, and macros using spreadsheets (e.g., MS Excel, Google Sheets).

• Proficiency in SQL and NoSQL databases with the ability to run complex queries across multiple data sources, and a keen eye for data quality.

• Experience of generating dashboards and reports using data visualization tools such as PowerBI, R, or Tableau.

• Excellent English communication (verbal and written) skills, including effective presentation and narrative skills.

• Excellent interpersonal skills and ability to work with cross-functional stakeholders.

• Fundamental understanding of data analysis and metrics relating to loyalty programs would be a big plus

• Bachelor's or Master’s degree in Computer Science, IT, or related field from a reputed institution.

• 5+ years of experience in a client-facing technical support role in the software industry, preferably in SaaS product companies.

• Hands-on experience in web technologies such as HTML/CSS, Javascript, RESTful APIs, HTTP methods, webhooks, PHP, SSL, and related concepts such as SSO, CORS, redirects, cookies, caching, etc.

• Working knowledge of databases, preferably MongoDB and Redshift; ability to build and run SQL queries.

• Working knowledge of or willingness to learn Python, PHP, and React.

• Excellent technical problem-solving and troubleshooting skills.

• Excellent verbal and written English communication skills.

• Tech-savvy and eager to learn new technologies.

• Ability to thrive in a fast-paced startup environment.

• Prior experience in supporting clients in the US would be a big plus

• 10+ years of proven B2B software and services sales experience in international markets.

• Should have worked for a software product or services company.

• Prior experience of meeting customers & prospects in international markets

• Strong solutioning skills with large companies

• Excellent written and phone communication skills with international clients

• Strong presentation skills – Ability to present to Zinrelo Clients • Capable building positive relationships at a CXO level with Clients

• Strong attention to detail

• Proactive, well organized, and self-motivated

• Experience or knowledge of online marketplaces and e-commerce preferred

• Prior software engineering background preferred.

• An educational degree in engineering, marketing or business.

• 8+ years of experience in consulting, and creating & providing B2B software or services related technical solutions to International customers

• Excellent written and phone communication skills with international clients

• Strong presentation skills – ability to present to Zinrelo Clients

• Should have worked for a software product or services company.

• Prior experience of meeting customers & prospects in international markets

• Strong solutioning and consulting skills with large companies

• Proactive, well organized, and self-motivated – ability to manage multiple engagements and sales pursuits in parallel

• Strong attention to detail

• Experience or knowledge of online marketplaces and e-commerce preferred

• Prior software engineering background

• An educational degree in engineering, marketing or business.

• Bachelor's or Master’s degree in CS/CE/IT/EE/E&TC or a related field.

• 3+ years of experience in software testing, preferably in a SaaS or cloud-based product environment.

• At least one year of hands-on experience in automating test cases using an automation framework.

• Proficient in Selenium and Python (preferred) or Java.

• Strong understanding of software testing concepts.

• Strong understanding of web technologies and related testing methodologies.

• Familiarity with database testing and working with databases such as MongoDB or PostgreSQL.

• Experience with Postman or similar API testing tools.

• Passion for good user experience and delivering a flawless product.

• Excellent analytical and communication (verbal and written English) skills.

• Good team player, go-getter attitude, and able to work independently in a faced-paced environment

Responsibilities:

• manage large/complex customer facing projects and/or multiple smaller projects for our global clients

• providing leadership to project staff including custom engineering, data scientists, digital marketing and loyalty experts to ensure flawless execution of projects ensuring that they are delivered with the highest quality, on-time, within scope and within budget

• Develop and present proposals, scope of work and final agreements

• Manage the project from start to completion including the resolution of escalated project issues

• Work with customer decision makers and relevant stakeholders to define the project charter including vision, scope, outcomes, and deliverables

Benefits:

• Equity

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive salary packages

• Comprehensive medical, dental, and vision insurance for employees and dependents

• Generous PTO

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field. Master’s degree is a plus

Experience Requirements:

• Over 10+ years of proven experience as a Technical Program Manager or Project Manager, preferably in the field of conversational AI or natural language processing

• 3+ years of working with clinical systems

Other Requirements:

• Knowledge of Epic EHR and the full implementation lifecycle of Epic’s suite of applications

• Experience leading Epic EHR and the full implementation lifecycle of Epic’s suite of applications

• Knowledge of relevant operational and clinical workflows

• Strong understanding of conversational AI technologies, including chatbots, virtual assistants, and voice recognition systems

• Solid knowledge of project management methodologies and tools, with the ability to manage complex projects from initiation to successful delivery

• Excellent leadership and communication skills, with the ability to influence and collaborate effectively with diverse stakeholders

• Demonstrated ability to prioritize tasks, manage multiple projects simultaneously, and deliver results in a fast-paced, dynamic environment

• Strong problem-solving and analytical skills, with the ability to identify and address project risks and challenges

• Experience working with cross-functional teams, including software engineers, data scientists, UX/UI designers, and quality assurance professionals

• Familiarity with Agile methodologies, such as Scrum or Kanban, is desirable

Responsibilities:

• Lead and manage multiple conversational AI projects simultaneously, ensuring alignment with strategic goals, timelines, and budgetary guidelines

• Collaborate closely with stakeholders, including product managers, engineers, data scientists, and CX designers, to define project objectives, scope, and deliverables

• Develop and maintain comprehensive project plans, including task assignments, timelines, dependencies, and resource allocations

• Drive the execution of projects, monitor progress, identify and mitigate risks, and ensure timely delivery of high-quality outcomes

• Coordinate and facilitate effective communication and collaboration across cross-functional teams

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Salary

• 401k with company match

• Unlimited PTO

• Equity Compensation

• Best-in-class healthcare, dental and vision plans

Benefits:

• Paid Time Off

• Supplemental Insurance

• Health Insurance

• Career Growth

• Retirement BenefitsEmployee Bonus ProgramGroup Life BenefitsTeam Building Events

Benefits:

• Values-based culture: Care, Integrity, Simplicity, Joy, and Boldness.

• Learn and grow. Work alongside growth mindsets that embrace continuous learning.

• Enjoy the journey alongside teammates striving to be world-class in every way.

• We’re a global company with a diverse team that speaks over 25 languages

Education Requirements:

• Bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline

Experience Requirements:

• At least 5 years experience in a Business Analyst role within technology-related businesses.

• Proven experience in managing relationships with large, global company customers.

• Familiarity or expertise with mobile application development, website creation, and app stores.

• Experience working within an agile framework and scrum methodology, collaborating with cross-functional teams in a sprint format.

• Certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) are preferred

Other Requirements:

• Excellent communication skills (both verbal and written) in English. Native French speakers may have an additional advantage.

• Experience working with Jira, Confluence, and Monday.com, or similar

Responsibilities:

• Lead customer engagements to capture business requirements; translate needs into technical requirements for mobile app development and value realization.

• Develop and manage functional requirements, use cases, and detailed design specifications.

• Collaborate intensively with Project Managers, Scrum Masters, UX designers, Developers, and QA engineers to ensure the delivery of high-quality, scalable, and sustainable mobile apps that align with functional requirements and address business challenges identified by customers.

• Assist Development and Quality Assurance teams by analyzing and clarifying requirements on a day-to-day basis.

• Write user stories and other requirements documentation; maintain, update, and support already composed requirements. Ensure compatibility of requirements with SCRUM best practices and the current workflow. Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls. Perform acceptance testing for delivered user stories, exploratory/ad hoc testing whenever applicable, and develop/document test cases for composed requirements. Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered. Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results. Assist with retention, expansion, and renewal efforts