CommerceIQ
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About
CommerceIQ is an AI-powered ecommerce decision management platform designed for consumer brands to navigate the complexities of algorithmic retail marketplaces. It serves as a unified command center that connects disparate data sets across sales, retail media, and the digital shelf. By orchestrating these data streams, the platform enables brands to move beyond manual spreadsheets and siloed decision-making, providing a single source of truth for omnicommerce performance across over 1,450 global retailers including Amazon, Walmart, and Instacart. The platform operates through a suite of purpose-built tools, most notably its AllyAI teammates. These AI agents automate high-frequency tasks such as adjusting keyword bids, monitoring out-of-stock (OOS) items, and resolving shortage disputes. The Retail Media Management module focuses on driving true incrementality by making ad spend retail-aware—for instance, automatically pausing ads for items with low inventory to prevent wasted spend. Simultaneously, the Digital Shelf Optimization tool uses AI-powered scorecards to ensure PIM compliance and track share of voice in real-time. CommerceIQ is specifically engineered for large-scale consumer packaged goods (CPG) companies and enterprise retail teams. It caters to roles ranging from ecommerce sales leads and media managers to supply chain and finance professionals who need to reconcile purchase orders or manage 1P seller operations. The platform's ability to automate millions of actions per year makes it ideal for organizations managing extensive catalogs across multiple regions and retail platforms where manual oversight is no longer feasible. What distinguishes CommerceIQ is its focus on agentic commerce and full-funnel integration. Unlike point solutions that focus only on advertising or inventory, CommerceIQ bridges the gap between the two. For example, its shortage dispute automation allows brands to dispute 100% of invoices, recovering revenue that would otherwise be lost. By providing specific Retailer Copilots, the platform accounts for the unique algorithmic nuances of different marketplaces, ensuring that strategies are tailored to the specific logic of each retailer's search and ranking systems.
Pros & Cons
Integrates with over 1,450 retailers and 100+ mobile apps globally.
Automates shortage dispute processes to facilitate 100% invoice coverage.
Connects retail media spend directly to inventory levels to prevent wasted ad dollars.
Provides AI-powered out-of-stock predictions and digital shelf scorecards.
Features specialized Copilots tailored to the specific algorithms of major retailers.
No self-service pricing is available, requiring a demo for all inquiries.
The complexity of the platform may require a significant learning curve for non-technical users.
Focus is primarily on large-scale enterprise 1P sellers rather than small 3P businesses.
Use Cases
Ecommerce Sales Leads can use automated shortage dispute tools to recover revenue and manage catalog out-of-stock reports efficiently.
Retail Media Managers can set hourly bid rules and AI-driven optimizations to maximize iROAS across multiple retail platforms.
Supply Chain Professionals can connect inventory data to sales recommendations to streamline purchase order reconciliation and track fill rates.
Platform
Features
• share of voice and share of shelf monitoring
• retailer-specific copilots
• real-time out-of-stock (oos) predictions
• automated shortage dispute reconciliation
• digital shelf optimization with ai scorecards
• retail media management for amazon and walmart
• unified commerce engine for data orchestration
• allyai agentic commerce automation
FAQs
How does CommerceIQ help optimize retail media spend on Amazon?
The platform allows brands to dynamically adjust search and display campaigns for specific ASINs to avoid advertising items with low inventory or out-of-stock status. By implementing retail-aware advertising, brands can reduce wasted spend and focus budgets on high-performing, available products.
What is AllyAI?
AllyAI is a suite of purpose-built AI teammates and agents designed specifically for ecommerce tasks. These agents help brands automate complex workflows across retail media, sales operations, and digital shelf management to increase overall productivity.
How does the platform handle shortage disputes?
CommerceIQ automates the shortage dispute process, allowing teams to dispute 100% of invoices instead of just the largest ones. This results in a higher success rate for revenue recovery and significantly reduces the manual labor required for PO reconciliation.
Can CommerceIQ track performance across different retailers?
Yes, the platform provides a unified view that tracks performance trends across major retailers like Amazon, Walmart, Target, and Instacart. It connects data from over 1,450 retailers and 100+ mobile apps globally in a single dashboard.
Does the platform offer specialized tools for Walmart?
CommerceIQ provides a Walmart Copilot that includes hourly bid rules, AI-driven keyword optimization, and incrementality modeling. It also provides insights into Walmart's specific retailer-margin nuances and algorithm variations.
Pricing Plans
Enterprise
Unknown Price• AllyAI Teammates
• Retailer Copilots (Amazon, Walmart, etc.)
• Digital Shelf Optimization
• Retail Media Management
• Supply Chain Management
• Unified Commerce Engine
• Automated Shortage Disputes
• Share of Voice Monitoring
• Incremental Sales Modeling
• Multi-retailer Analytics
Job Opportunities
Product Operations Analyst - L2
Optimize retail media spend and dominate the digital shelf with AI-powered automation across Amazon, Walmart, and 1,450+ retailers for consumer brands.
Education Requirements:
Bachelor’s degree in computer science or equivalent
Experience Requirements:
1-2 years of relevant work experience
Experienced as an analyst or working with an e-commerce organisation
Other Requirements:
Knowledge of retail branding, product mapping & taxonomy metrics
Strong knowledge of Google spreadsheet and MS Excel (Vlookup, Advance formulae)
Must be able to prioritise and handle multiple tasks
Excellent Verbal and written communication skills
Good to have: any computer language background (html, css, sql, etc)
Responsibilities:
Completing tickets by client and follow-up to get them resolved
Onboarding customers to the portal using CRM and ensuring the quality of data
Analysing ecommerce retailer websites to collect /gather data for business release
Partner with other teams to develop & release UI instances according to the client demand
Perform UAT on the UI and work with customer success team to resolve the UI issues
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Account Director
Optimize retail media spend and dominate the digital shelf with AI-powered automation across Amazon, Walmart, and 1,450+ retailers for consumer brands.
Benefits:
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short & long-term disability insurance
Life insurance
Unlimited PTO
Education Requirements:
Bachelor’s degree in Engineering, Economics, or a related field
MBA preferred
Experience Requirements:
8+ years’ experience in consulting, account management, or customer success
Experience at a top consulting firm, analytics firm, or leading CPG/Retail organization
Demonstrated commercial acumen with a record of successful renewals and upsells
Other Requirements:
Up to 50% travel is expected
High bias for action and entrepreneurial energy
Executive presence with outstanding communication skills
Responsibilities:
Own the overall CIQ account strategy, planning, and executive engagement cadence
Deepen strategic partnership with customers through business reviews and workshops
Build and maintain multi-threaded, VP+ relationships across customer organizations
Independently lead renewals and negotiate contract terms
Orchestrate cross-functional teams to deliver customer outcomes
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Customer Success Manager, Advertising
Optimize retail media spend and dominate the digital shelf with AI-powered automation across Amazon, Walmart, and 1,450+ retailers for consumer brands.
Benefits:
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short & long-term disability insurance
Life insurance
Unlimited PTO
Education Requirements:
Bachelor's degree, preferably in Business, Marketing, Communication, or Economics
Experience Requirements:
5+ total years of professional work experience
3+ years experience in running media and advertising engagement with customers
Experience in managing Ecommerce marketing budgets (Amazon, Walmart, etc.)
Experience managing Amazon search marketing budgets in the multi-million dollar range
Other Requirements:
Advanced Excel skills
Proven experience working with VP, SVP, and C-level executives
Track record of retaining and renewing Enterprise customers
Responsibilities:
Manage end-to-end execution of advertising campaigns on marketplaces
Plan, organize and manage all phases of a joint success plan
Analyze campaign performance data to identify trends and actionable recommendations
Partner with Product and Engineering to leverage platform capabilities
Collaborate with internal teams to shape new features
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