Replicant
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About
Replicant is a conversational AI platform designed to automate customer service interactions. It uses AI agents to handle calls, understand context, and provide natural, intelligent support. The platform offers premium voices, supports over 30 languages, and includes safety features to prevent AI hallucinations. It integrates with existing systems, offers a no-code/low-code conversation builder, and provides real-time analytics. Replicant boasts a high resolution rate and aims to improve customer experience while decreasing agent workload and costs. The company emphasizes a strong partnership approach with its clients and offers a money-back guarantee.
Platform
Task
Features
• ai agents
• real-time analytics dashboard
• premium voices
• multilingual support (30+ languages)
• omnichannel support (voice, sms, chat)
• integrations with existing tech stack (ccaas, crm, billing, etc.)
• no-code/low-code conversation builder
• ai safety (guardrails against hallucinations and unsafe responses)
Pricing Plans
Quick Start
Unknown Price• GenAI Answers
• CCaaS integration
• LLM-based NLU
• Premium transcription
• Premium voices
• Premium analytics
Professional
Unknown Price• Everything in Quick Start
• Integration with two additional systems
• Flexforms
• Unlimited concurrent calls
Enterprise
Unknown Price• Everything in Professional
• Unlimited system integrations
• A/B testing
• PCI/HIPAA compliance
• Named delivery resources
• Continuous workflow updates
Job Opportunities
Quality Engineer, Call Intelligence (Contract)
Replicant's conversational AI platform automates customer service, resolving up to 80% of calls with natural, intelligent AI agents.
Benefits:
Company equity
Health insurance (health, dental, eye care, retirement)
Remote-friendly work environment
Frequent offsites
Flexible vacation policy
Show more details
Staff Engineer, Chat
Replicant's conversational AI platform automates customer service, resolving up to 80% of calls with natural, intelligent AI agents.
Benefits:
Company equity
Health insurance (health, dental, eye care, retirement)
Remote-friendly work environment
Frequent offsites
Flexible vacation policy
Show more details
Staff Machine Learning Engineer, NLP
Replicant's conversational AI platform automates customer service, resolving up to 80% of calls with natural, intelligent AI agents.
Benefits:
Company equity
Health insurance (health, dental, eye care, retirement)
Remote-friendly work environment
Frequent offsites
Flexible vacation policy
Show more details
Ratings & Reviews
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