Education Requirements:

• Post-secondary education in a related field is preferred.

Experience Requirements:

• Previous experience in a call center or dispatch environment.

Other Requirements:

• Proficiency with MS Office Suite (Word, Outlook, Excel, etc.).

• Ability to listen attentively and use information provided by customers to tailor responses and actions to meet their specific needs.

• Strong customer service, analytical, and decision-making skills.

• Superior attention to detail.

• Ability to work independently and as a member of a team.

Responsibilities:

• Monitor events using Mayday.ai’s software, initiating internal or emergency responses based on defined criteria.

• Accurately capture event information and confirm the accuracy of data recorded in event details.

• Handle inbound telephone calls related to events/customer requests and transfer calls as required.

• Process events in a timely manner within defined time intervals.

• Place outbound calls relating to events received, including calls to government agencies, first responders, insurance, utility companies, civilians, and other entities as required.

Benefits:

• Healthcare

• Remote Work

• Integrated Team

• Unlimited Time Off

• A Voice, Professional Development

Experience Requirements:

• 3–5+ years in a customer success, client-facing, or account management role, ideally in SaaS or legal technology.

Responsibilities:

• Client Onboarding: Guide new clients through successful implementation and onboarding, tailoring strategies to meet their unique needs.

• Relationship Management: Serve as the primary point of contact for your portfolio of clients, fostering strong, long-term relationships.

• Presentations & Training: Lead engaging training sessions and business reviews with senior professionals.

• Issue Resolution: Proactively address client concerns and resolve issues with professionalism and efficiency.

• Insights & Feedback: Gather client feedback to drive continuous improvement and contribute to product development. Retention & Growth: Monitor client satisfaction, identify upsell opportunities, and ensure renewals by driving ROI for our clients.

Experience Requirements:

• 3+ years

Education Requirements:

• Bachelor’s degree or equivalent experience

Experience Requirements:

• 1+ years working in a fast paced, rapid decision environment.

• 1+ years providing IT (desktop and software support) to internal employees (via phone and in person)

Responsibilities:

• Manage configuration and deployment of all desktop and laptop computers.

• Provide support to users (remote and in office).

• Provide support for Microsoft Office 365 (Excel, Word, Outlook, Teams)

• Troubleshoot problems reported by users.

• Analyse and isolate issues.

Education Requirements:

• Strong legal background (from Israel, the US, or other jurisdictions).

Other Requirements:

• Fluent in English (spoken and written).

• Ability to work independently, demonstrate resourcefulness, and contribute to a team.

• Strong analytical skills with the ability to grasp and apply technical, financial, and legal concepts.

• Creative mindset with a knack for identifying insights and breakthroughs where others may not.

Responsibilities:

• Use data, AI, and innovative thinking to uncover large-scale legal violations.

• Conduct legal research to support investigations as needed.

• Develop creative methodologies for analyzing and interpreting unstructured data.

• Collaborate with the team to maintain high production quality and identify emerging legal phenomena.

Benefits:

• An international, human-centric, and inclusive company culture where you can have a direct impact on improving the environment.

• An inspiring environment of brilliant, fun, creative colleagues and a fast and dynamic work environment open to new ideas.

• An ambitious scale-up, backed by an international consortium of venture capital investors in the sustainable energy industry, on the path to a Series B funding round

Education Requirements:

• MSc, preferably in finance, data analytics, business, economics, or econometrics.

Experience Requirements:

• 2 to 6 years of Finance experience, e.g. as a consultant or analyst.

Benefits:

• An international, human-centric, and inclusive company culture where you can have a direct impact on improving the environment.

• An inspiring environment of brilliant, fun, creative colleagues and a fast and dynamic work environment open to new ideas.

• An ambitious scale-up, backed by an international consortium of venture capital investors in the sustainable energy industry, on the path to a Series B funding round

Education Requirements:

• MSc, preferably in finance, data analytics, business, economics, or econometrics.

Experience Requirements:

• 2 to 6 years of Finance experience, e.g. as a consultant or analyst.

Benefits:

• comprehensive medical, dental, and vision plans

• yearly wellness stipend

• 401k program

• parental leave program

• workstation setup allowance

Education Requirements:

• B.S. degree in a quantitative field such as Computer Science, Engineering, or comparable degree/experience.

Experience Requirements:

• 2+ years experience working in a technical customer-facing role.

• Proficient in Python.

• Previous experience with cloud infrastructure providers such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.

• Outstanding organizational skills and ability to multitask in order to effectively prioritize and manage customer requests.

• Experience with common support software like Zendesk, Jira, and Slack.

Responsibilities:

• Partner with Snorkel Flow users to design, build, troubleshoot and deploy AI applications.

• Lead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issues.

• Perform live working sessions to analyze and address customer reported issues.

• Prioritize, document and coordinate customer issues with account assigned ML Success Managers and the Snorkel engineering team.

• Contribute to internal and external guides and docs, improving our self-service support materials.

Benefits:

• comprehensive medical, dental, and vision plans

• yearly wellness stipend

• 401k program

• parental leave program

• workstation setup allowance

Education Requirements:

• B.S. degree in a quantitative field such as Computer Science, Engineering, or comparable degree/experience.

Experience Requirements:

• 2+ years experience working in a technical customer-facing role.

• Proficient in Python.

• Previous experience with cloud infrastructure providers such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.

• Outstanding organizational skills and ability to multitask in order to effectively prioritize and manage customer requests.

• Experience with common support software like Zendesk, Jira, and Slack.

Responsibilities:

• Partner with Snorkel Flow users to design, build, troubleshoot and deploy AI applications.

• Lead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issues.

• Perform live working sessions to analyze and address customer reported issues.

• Prioritize, document and coordinate customer issues with account assigned ML Success Managers and the Snorkel engineering team.

• Contribute to internal and external guides and docs, improving our self-service support materials.

Experience Requirements:

• Has knowledge of commonly-used concepts, practices, and procedures within the software support field.

Responsibilities:

• Provide support to end users on a variety of issues.

• Identify, research, and resolve technical problems.

• Quality check of the entire system on a daily basis

Experience Requirements:

• 1+ years of outbound customer engagement experience or equivalent skill set

Responsibilities:

• Make impactful outbound prospect calls, set appointments, engage with customers, and cultivate new relationships for diverse businesses remotely.

Experience Requirements:

• 1+ years of outbound customer engagement experience or equivalent skill set

Responsibilities:

• Make impactful outbound prospect calls, set appointments, engage with customers, and cultivate new relationships for diverse businesses remotely.

Experience Requirements:

• 1+ years of outbound customer engagement experience or equivalent skill set

Responsibilities:

• Make impactful outbound prospect calls, set appointments, engage with customers, and cultivate new relationships for diverse businesses remotely.

Experience Requirements:

• 1+ years of outbound customer engagement experience or equivalent skill set

Responsibilities:

• Make impactful outbound prospect calls, set appointments, engage with customers, and cultivate new relationships for diverse businesses remotely.

Benefits:

• Competitive Compensation and Equity

• Flexible Work – Hybrid or Remote

• Comprehensive health benefits and wellness programs

• Professional development opportunities

• Flexible Time Off

Education Requirements:

• Bachelor of Commerce/Accounting/Business or equivalent degree required

Experience Requirements:

• 5+ years' experience in customer success, account management, consulting, audit or data analytics

Other Requirements:

• Fulfill requirements necessary to obtain full background check.

Responsibilities:

• Drive growth and retention of a book of customers by developing long-term high-value relationships and strategic plans focused on success and adoption

• Serve as the main point of contact for customers post-sales and throughout their journey with MindBridge

• Create and deliver quality presentations focused on strategic planning and value-realization

• Coordinate cross-functionally to meet renewal and upsell goals

• Leverage data and key CS metrics to drive strategic conversations, including: NRR, NPS, CSAT and utilisation

Benefits:

• Competitive Compensation and Equity

• Flexible Work – Hybrid or Remote

• Comprehensive health benefits and wellness programs

• Professional development opportunities

• Flexible Time Off

Education Requirements:

• Bachelor of Commerce/Accounting/Business or equivalent degree required

Experience Requirements:

• 5+ years' experience in customer success, account management, consulting, audit or data analytics

Other Requirements:

• Fulfill requirements necessary to obtain full background check.

Responsibilities:

• Drive growth and retention of a book of customers by developing long-term high-value relationships and strategic plans focused on success and adoption

• Serve as the main point of contact for customers post-sales and throughout their journey with MindBridge

• Create and deliver quality presentations focused on strategic planning and value-realization

• Coordinate cross-functionally to meet renewal and upsell goals

• Leverage data and key CS metrics to drive strategic conversations, including: NRR, NPS, CSAT and utilisation

Benefits:

• Competitive Compensation and Equity

• Flexible Work – Hybrid or Remote

• Comprehensive health benefits and wellness programs

• Professional development opportunities

• Flexible Time Off

Experience Requirements:

• 5+ years of experience in office management, executive assistance, or administrative roles.

Responsibilities:

• Oversee the daily operations of the office, ensuring a well-organized, efficient, and productive workspace.

• Serve as the main point of contact for vendors, suppliers, and building management.

• Maintain office supplies, equipment, and inventory, ensuring everything is well-stocked and operational.

• Manage office layout, seating arrangements, and space planning to optimize workflow and collaboration.

• Ensure the office is clean, functional and organized at the beginning of each workday.

Benefits:

• Competitive Compensation and Equity

• Flexible Work – Hybrid or Remote

• Comprehensive health benefits and wellness programs

• Professional development opportunities

• Flexible Time Off

Education Requirements:

• Bachelor's degree in Finance, Accounting, Economics, or a related field;

Experience Requirements:

• 3-5 years of experience in financial analysis, financial planning, or related roles, preferably in high growth tech industries;

Other Requirements:

• Fulfill requirements necessary to obtain full background check.

Benefits:

• Medical, dental, and vision insurance coverage

• 401k + company match

• Market competitive compensation package

• Free Sonix subscription for friends & family

• Volunteer time off

Experience Requirements:

• 3+ years of customer success or customer support type roles

Responsibilities:

• Solve customer inquires by email, phone, twitter, and other channels as they arise

• Analyze trends in customer issues and suggest improvements to product, marketing, and sales teams

• Use your deep knowledge of the industry to serve our customers best

• Serve as strategic partner to build, grow, and maintain an amazing and long-lasting relationship with our customers