Ascendo AI favicon

Ascendo AI

PaidHiring
Ascendo AI screenshot
Click to visit website
Feature this AI

About

Ascendo AI provides AI agents for technical support and field service. It helps support and service engineers solve issues, detect anomalies, create new knowledge, manage backlog, and makes spare planning smart. It also provides no-code, out-of-the-box, fully autonomous, or semi-autonomous AI agents for self-service that can fit within apps, websites, community, or mobile. Ascendo provides visibility across people, products, and customers, identifies patterns, trends, anomalies, and risks in your install base, and provides insights, operational metrics, and actions to improve Support, Employee and Customer Experience.

Platform
Web
Keywords
aicustomer supportsupport leadersend customersservice engineers
Task
customer support

Features

smart inbox

ai agents

privacy filter

escalation

knowledge intelligence

smart backlog

cognitive routing

resolution ai agents

Pricing Plans

Starter
Unknown Price

Basic capabilities to get started with AI

Growth
Unknown Price

Supercharge your support

Customer signals for your product category, sub-categories, and predictive insights

Increase agent productivity

Maximize self service

Pay As You Go
Unknown Price

Supercharge your pipeline

Customer signals for your product category, sub-categories, and predictive insights

Increase agent productivity

Maximize self service

Enterprise
Unknown Price

Supercharge your support

Customer signals for your product category, sub-categories, and predictive insights

Increase agent productivity

Maximize self service

Job Opportunities

Ascendo AI favicon
Ascendo AI

Marketing Lead

Ascendo AI provides AI-powered solutions for customer support and field service, including AI agents, knowledge intelligence, and predictive analytics.

marketingremoteChennai, INfull-time

Experience Requirements:

  • Demonstrable experience in marketing together with the potential and attitude required to learn

  • Proven experience of minimum of 1.5 years in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate

Responsibilities:

  • Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

  • Deploy successful marketing campaigns and own their implementation from ideation to execution

  • Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

  • Produce valuable and engaging content for our website and blog that attracts and converts our target groups

  • Build strategic relationships and partner with key industry players, agencies and vendors ●Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely ●Oversee and approve marketing material, from website banners to hard copy brochures and case studies ●Measure and report on the performance of marketing campaigns, gain insight and assess against goals ●Analyze consumer behavior and adjust email and advertising campaigns accordingly

Show more details

Junior Python Developer

Ascendo AI provides AI-powered solutions for customer support and field service, including AI agents, knowledge intelligence, and predictive analytics.

Education Requirements:

  • Bachelor's degree in computer science, computer engineering, or related field.

Experience Requirements:

  • 1-2 years of experience as a Python developer.

  • Expert knowledge of Python and related frameworks including Django and Flask.

  • A deep understanding and multi-process architecture and the threading limitations of Python.

Responsibilities:

  • Coordinating with development teams to determine application requirements.

  • Writing scalable code using Python programming language.

  • Testing and debugging applications.

  • Developing back-end components.

  • Integrating user-facing elements using server-side logic.

Show more details

Customer Support

Ascendo AI provides AI-powered solutions for customer support and field service, including AI agents, knowledge intelligence, and predictive analytics.

Experience Requirements:

  • Has knowledge of commonly-used concepts, practices, and procedures within the software support field.

Responsibilities:

  • Provide support to end users on a variety of issues.

  • Identify, research, and resolve technical problems.

  • Quality check of the entire system on a daily basis

Show more details

Explore AI Career Opportunities

Social Media

Ratings & Reviews

No ratings available yet. Be the first to rate this tool!

Alternatives

CoSupport AI favicon
CoSupport AI

Generative AI for Customer Support teams, automating up to 100% of requests.

View Details
Dante AI favicon
Dante AI

AI-powered customer support with AI agents that automate conversations and scale without coding, offering AI chatbots and voice agents for various platforms with flexible pricing.

View Details
Chatbase favicon
Chatbase

Chatbase is a platform to build & deploy AI Agents for your business to handle customer support & drive more revenue.

View Details
Chatwoot favicon
Chatwoot

Open-source customer engagement platform for managing conversations and building customer relationships across multiple channels.

View Details
Brainfish favicon
Brainfish

Brainfish is an ambient AI support agent that delivers real-time, guidance and proactive support using computer vision and AI. It helps automate knowledge creation, reduce customer effort, and understand user behavior.

View Details
View All Alternatives

Featured Tools

Songmeaning favicon
Songmeaning

Songmeaning uses AI to reveal the stories and meanings behind song lyrics. It offers lyric translation and AI music generation.

View Details
Whisper Notes favicon
Whisper Notes

Offline AI speech-to-text transcription app using Whisper AI. Supports 80+ languages, audio file import, and offers lifetime access with a one-time purchase. Available for iOS and macOS.

View Details
GitGab favicon
GitGab

Connects Github repos and local files to AI models (ChatGPT, Claude, Gemini) for coding tasks like implementing features, finding bugs, writing docs, and optimization.

View Details
nuptials.ai favicon
nuptials.ai

nuptials.ai is an AI wedding planning partner, offering timeline planning, budget optimization, vendor matching, and a 24/7 planning assistant to help plan your perfect day.

View Details
Make-A-Craft favicon
Make-A-Craft

Make-A-Craft helps you discover craft ideas tailored to your child's age and interests, using materials you already have at home.

View Details
Pixelfox AI favicon
Pixelfox AI

Free online AI photo editor with comprehensive tools for image, face/body, and text. Features include background/object removal, upscaling, face swap, and AI image generation. No sign-up needed, unlimited use for free, fast results.

View Details
Smart Cookie Trivia favicon
Smart Cookie Trivia

Smart Cookie Trivia is a platform offering a wide variety of trivia questions across numerous categories to help users play trivia, explore different topics, and expand their knowledge.

View Details
Code2Docs favicon
Code2Docs

AI-powered code documentation generator. Integrates with GitHub. Automates creation of usage guides, API docs, and testing instructions.

View Details