AI Jobs
Find the latest job opportunities in AI and tech
Has Salary
Find the latest job opportunities in AI and tech
Has Salary
Find the latest job opportunities in AI and tech
Has Salary
Customer Success Executive II
Mozn is a pioneering AI company specializing in advanced AI products and solutions, empowering enterprises to make critical data-driven decisions with innovative AI algorithms.
Education Requirements:
BS/MS from a top school in a relevant field
Experience Requirements:
5+ years experience in similar roles
Identifying and establishing a new business
Ability to build relationships quickly and effectively
High-level technical background
Strong sales and negotiation skills
Responsibilities:
Maintain a strong relationship with assigned clients including onboarding, implementation, training, increasing adoption, ensuring retention, and ensuring customer satisfaction
Assist in driving the continued value of our products and services by creating a trusted and strategic advisor relationship
Establish and maintain customer success strategies and best practices, as well as customer support content, with the assistance of the creative team
Maintain effective communication with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
Maintain existing customer success metrics and data as directed
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Field Marketing Analyst - Riyadh
Mozn is a pioneering AI company specializing in advanced AI products and solutions, empowering enterprises to make critical data-driven decisions with innovative AI algorithms.
Benefits:
You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space
You will be given a lot of responsibility and trust
You can enjoy being in an enabling culture so that you can focus on what you do best
You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI
We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves
Education Requirements:
Bachelor’s degree in marketing, business, or a related field
Experience Requirements:
Minimum 1–2-year experience in Marketing role
Other Requirements:
Excellent bilingual verbal and written communication skills
Excellent Presentation Skills along with proficient Microsoft excel skills
Strong execution and analytical skills
Eager to learn
Responsibilities:
Collaborate with the field marketing team to support the creation and implementation of marketing plans
Assist in planning, organizing, and executing marketing events and coordinate including venue selection, booth setup, collateral preparation, and promotional materials
Conduct market landscape and opportunities research using S.W.O.T analysis
Support in maintaining and presenting PMO's, Calendars and reports
Conduct data analysis to measure the effectiveness of field marketing initiatives
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Customer Support Specialist
Voice.ai is a free real-time AI voice changer offering a large ecosystem of voice tools for use in games, social messaging apps, and other audio applications.
Benefits:
paid time off
remote and flex working hours
additional perks
Experience Requirements:
Prior experience in customer support or help desk roles is a plus.
Experience with tools like Zendesk is a plus.
Other Requirements:
Excellent written communication skills in English.
Strong attention to detail and a high level of accuracy in all tasks.
Ability to learn and understand software applications quickly.
Problem-solving mindset and a customer-first attitude.
Responsibilities:
Deliver empathetic, user-first support, maintaining professionalism and technical accuracy.
Understand and troubleshoot customer issues, providing clear and concise solutions.
Learn how our software works in detail in order to accurately resolve user questions.
Document common issues and resolutions to improve our internal knowledge base.
Escalate complex technical issues to the appropriate teams when needed.
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Customer Support Associate (Spanish Speaker)
Respond.io is an AI-powered platform that unifies customer campaigns, chats, calls, and emails to capture real-time interest, close deals, and build loyalty.
Benefits:
You'll receive a medical allowance to support your health and wellness needs.
Flexible working environment and working hours that fit your lifestyle.
Highly competitive compensation package.
Virtual events like talent shows, Among Us nights, and online game sessions.
You will grow more here than you would anywhere else, that is a promise.
Experience Requirements:
2+ years of experience in a Customer Support role, preferably in a SaaS or IT company
Other Requirements:
Resume MUST be in English
Excellent communication skills in English as well as listening skills and the proven ability to understand customer inquiries
Ability to speak English and Spanish fluently is a Must
Ability to clearly explain complex ideas verbally and in writing
Ability to dig deeper to uncover customer’s true objectives
High level of empathy – it’s important for our Customer Support Associate to be a good person to peers and customers
Proactive individuals who take initiative and actively seek out opportunities to contribute and make a positive impact
Exceptional ability to follow established processes and procedures with precision, ensuring adherence to guidelines
Excellent organization and time management skills
Teamwork mentality and willingness to assist wherever needed
Requires minimal supervision
Experience with video calls, voice calls, and live chat support
Responsibilities:
Deliver high quality support and operate as a safety net to customers of our SaaS product
Communicate and respond to varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries
Resolve customer inquiries in a timely manner using full understanding of the product functions, features and customer environment
Monitor common customer questions/concerns and partner with cross-functional teams to suggest solutions
Empower customers to self-serve and help users navigate our on-demand success resources
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Customer Onboarding Analyst
impress.ai is a complete talent platform that automates candidate screening, engagement, and evaluation to help companies hire the best candidates faster and more efficiently.
Education Requirements:
Certifications or completed courses in areas such as Cloud Computing, AI, Project Management, Business Analysis, or SaaS are considered a plus
A degree in an engineering-related discipline is advantageous, particularly for understanding SaaS platform configuration aspects
Experience Requirements:
Minimum of 5 years of work experience as a Business Analyst or a similar role within an IT company
Knowledge of SaaS and B2B
Experience in HR-tech preferred
Knowledge of agile & enterprise architecture preferred
Other Requirements:
Ability to articulate understanding of benefits/drawbacks of different solutions
Exceptional written and verbal communication skills
Be an analytical and structured thinker
Ability to quickly grasp relationships of various disciplines and concepts
Strong influence, advocacy and communication skills
Responsibilities:
Work with Onboarding project manager to ensure that client onboarding and implementation happens seamlessly
Work cross-functionally with customer success, account management, operations engineering, and product teams to deliver customer onboarding
Conduct requirements gathering sessions with the client to understand their business process and requirements
Work with the Customer Success team to design an appropriate onboarding plan as well as design the correct workflow templates and configuration of the platform to satisfy the needs of the client
Conduct trainings for the client as well as UAT to ensure that the platform is configured as per the requirements
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Business Analyst
Leapmax is an AI-based workforce analytics and employee monitoring software that enhances productivity, collaboration, and compliance for hybrid teams.
Benefits:
Your growth is our growth
Respect for individuality
Technology for people
Happy work environment
Health and well-being support
Experience Requirements:
1-4 years
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SOC Analyst
Leapmax is an AI-based workforce analytics and employee monitoring software that enhances productivity, collaboration, and compliance for hybrid teams.
Benefits:
Your growth is our growth
Respect for individuality
Technology for people
Happy work environment
Health and well-being support
Experience Requirements:
5+ Years
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Application Security Analyst
Leapmax is an AI-based workforce analytics and employee monitoring software that enhances productivity, collaboration, and compliance for hybrid teams.
Benefits:
Your growth is our growth
Respect for individuality
Technology for people
Happy work environment
Health and well-being support
Experience Requirements:
2-3 Years
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Customer Engagement Manager - San Francisco, Bay Area
unitQ is an AI-powered customer intelligence platform that transforms feedback from various channels into real-time, actionable insights for product innovation and customer experience.
Benefits:
Stock Options
Flexible Vacation Policy
Medical coverage through BlueShield and Kaiser
Dental and Vision coverage through Beam
401(k) Plan
Experience Requirements:
At least three years in a customer-facing role
High-energy and passionate about making customers successful and helping them exceed their business goals
Program or project management experience ideally focused on onboarding or customer processes
Clear written and verbal communication skills, along with the ability to craft compelling presentations for both technical and business audiences
Customer empathy to listen and understand the unique needs of customers眼里
Other Requirements:
The utmost integrity in your customer interactions and collaboration with unitQ team members
Adaptability to try new ways of doing things with the ability to learn from failures and move on
Experience working for a high-growth stage startup
Will work in our SF office on Mondays, Tuesdays, Thursdays, Fridays unless at in-person customer meetings眼里
Responsibilities:
Serve as the point of contact for customers and systematically track and address all customer questions and requests
Lead new customer onboardings working in close conjunction with Sales and Operations teams
Drive improvements for the onboarding process to reduce the time to onboard and improve the customer experience
Proactively engage customers through regular touchpoints to deliver insights and help customers operationalize unitQ's data across their teams
Deeply understand customers' perception of ROI and actively communicate ROI of the unitQ platform眼里
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Senior Technical Customer Success Manager
Corti is enterprise-ready AI models powering safer, faster patient care, engineered exclusively for healthcare to understand complex medical terminology.
Benefits:
You’ll get to help redefine how we work with AI.
You’ll learn much more about machine learning, generative AI, healthcare, product, and commercial excellence.
You’ll work in a multidisciplinary company with over 20 nationalities anchored in a flat meritocracy.
You’ll work with some of the smartest people you have met.
Experience Requirements:
5+ years of experience in technical customer success, partnership success, or a similar role with strong focus on troubleshooting and technical problem-solving, preferably B2B or SaaS space.
Demonstrated ability to drive successful onboarding processes with quick time to value for customers & partners.
Deep understanding of AI and technical concepts and the ability to articulate these concepts to a technical audience, including engineers, developers, and IT teams.
Strong communication skills with an ability to convey complex concepts to diverse audiences.
Proven ability to manage and influence cross-functional teams without formal authority.
Other Requirements:
Fluency in English and German (min. C1), additional languages are beneficial.
Opportunity to travel and meet customers.
Responsibilities:
Orchestrate and expand customer and engineering partner relationships, including managing customer interactions/stakeholders, and strategizing technical account growth.
Support the go-to-market (GTM) teams in bolstering technical customer relationships and fostering long-term commitments with realistic expectations and plenty of excitement.
Collaborate daily with our Product team as well as GTM teams.
Take full ownership of onboarding our customers, managing the transition, effectively integrate our API platform and ensuring they get the most out of our products.
Act as primary technical point of contact for customers, proactively troubleshoot and resolve technical issues, coordinating with internal teams to diagnose, escalate and resolve complex problems.
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Bussiness Analyst
UChat is an #1 omni-channel chatbot platform for small businesses to engage customers 24/7, increase revenue, reduce costs, and delight users across 12+ social channels.
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Junior Support Engineer
UChat is an #1 omni-channel chatbot platform for small businesses to engage customers 24/7, increase revenue, reduce costs, and delight users across 12+ social channels.
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Senior Data Analyst
Abridge is an enterprise-grade AI platform for clinical conversations, transforming patient-clinician interactions into structured clinical notes in real-time.
Benefits:
13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.
16 weeks paid parental leave for all full-time employees.
401k and Contribution matching to help invest in your future.
Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Experience Requirements:
8+ years of experience in Data Analytics, BI or a related field, ideally at a product-focused software company.
Expert-level SQL skills with proficiency in writing efficient queries on large and complex data sets.
Understanding of database technology and experience with a cloud SQL data warehouse (e.g. BigQuery, Postgres, Snowflake)
Experience in analytical data modeling and schema design
Experience with a data visualization tool (e.g. Tableau, Looker, Sigma)
Other Requirements:
Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.
A team player, comfortable assisting others across the organization in solving data problems and answering questions with data
Passion for data quality, with a keen interest in data drill down and problem-solving
Ability to prioritize amidst changing priorities in a fast moving environment
Must be willing to work from our SF office at least 3x per week
Responsibilities:
Extract meaningful insights and identify trends and patterns relevant to our business and product, by collecting, cleaning, and analyzing internal and external data
Ensure end-to-end visibility and understanding of our AI generation pipelines, from internal quality metrics to automated assessment in production.
Investigate and correct issues identified through data operations monitors, tools, and reports.
Effectively communicate trends and patterns to internal and external stakeholders, by developing and maintaining live dashboards
Serve as a domain expert for the business context of our analytics data, sharing your understanding of the assumptions and limitations of our business metrics.
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Customer Success Manager
Yabble is an AI-powered suite offering Generative AI solutions to help businesses effortlessly answer questions, gain rich insights, and understand their audience.
Benefits:
Champion independent thinking.
Encourage new ideas, marketing strategies, and ways to win.
Have big ambitions and incredible products that truly solve our customer's pain points.
Other Requirements:
Temporary position for maternity leave cover
Responsibilities:
support Yabble's global ambitions
help us bring our product suite to more businesses around the world
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Customer Success Associate II
Everlaw is an advanced ediscovery software that transforms litigation and investigations, offering innovative tools for legal professionals.
Benefits:
Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Experience Requirements:
At least 2-3 years of experience in customer success or account relationship management
A plus if you have eDiscovery, legal technology, and/or nonprofit industry experience
Experience working in Customer Support, ideally at a software or legal technology company, but this is not required
Experience using Customer Relationship Management tools such as Zendesk and/or Salesforce, but this is not required
Other Requirements:
Intellectually curious and channel your curiosity into discovering customer challenges and pains
Strong problem-solving skills
Exceptional oral and written communication skills that show enthusiasm, energy, and empathy under pressure
Comfortable in a fast-paced environment that requires strong time management skills and collaboration with our technical and business teams
Strategic, analytical, and process-driven and can successfully manage multiple priorities simultaneously
Responsibilities:
Lead your book of business: Foster client growth through regular check-ins, Success Reviews, and high-quality service
Customer advisory: Serve as the primary point of contact, advising customers on leveraging Everlaw’s capabilities to achieve their business goals.
Oversee the entire customer lifecycle post-sale: Including onboarding, training, adoption, support, renewal, expansion, and relationship building.
Monitor account health: Analyze account health by leveraging consumption & usage metrics and construct proactive account plans with your findings.
Collaborate with Cross Functional Partners: Collaborate with cross functional partners to deliver on opportunities such as: Advocate Customer Marketing Opportunities, and commercial growth/expansion opportunities.
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Workforce Management Analyst
Everlaw is an advanced ediscovery software that transforms litigation and investigations, offering innovative tools for legal professionals.
Benefits:
Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Experience Requirements:
At least 2 years of experience working in support operations or a related field with legal or eDiscovery experience
Other Requirements:
Deep understanding of support philosophy and able to fully grasp the reasoning behind support processes and best practices
Strong knowledge of resources with an ability to navigate and utilize internal resources and escalate issues appropriately
Metrics-driven, demonstrating a strong understanding of key support metrics and their impact on overall team performance
Team collaboration & delegation skills with strong communication, working effectively with senior team members to maintain smooth queue operations
Tech focused and have a strong commitment to mastering current WFM tools, with a focus on continuously enhancing the tech stack to meet the evolving demands of the team
Responsibilities:
Work closely with the Customer Experience Strategy and Operations team to understand the team KPIs and design plans for organizing resources to meet the baseline objectives
Develop short-term and medium-term forecasts based on historical ticket volume data, product updates, and seasonal trends
Create schedules to align with forecasted demand, ensuring adequate coverage for all support channels and time zones
Provide actionable recommendations to improve forecast accuracy and scheduling efficiency
Assist with capacity planning to support hiring and training decisions
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Customer Success Manager
Sully.ai is an enterprise-grade AI solution that provides agentic teams to automate various medical tasks and empower clinicians, helping healthcare organizations run smarter and faster.
Benefits:
Offers Equity
Shape the Future of Healthcare
Early-Stage Impact
Remote-First Culture
Competitive Compensation
Experience Requirements:
Engineering/Technical Background Required
5+ years of customer support or CSM experience, preferably in SaaS or AI.
Familiarity with AI prompting and using AI tools for summarization, drafting, and data extraction.
Exposure to technical roles (support, onboarding, or solutions engineering); comfortable with demos and technical discussions.
Hands-on experience with support platforms (e.g., Intercom).
Other Requirements:
Excellent written and verbal communication; able to translate complex technical processes into clear, user-friendly language.
Demonstrated autonomy and initiative: strong prioritization skills, bias for action, and ability to deliver under tight deadlines.
Experience with AI or compliance solutions.
Hands-on experience building or fine-tuning LLMs or AI agents.
Basic knowledge of APIs and technical integrations.
Responsibilities:
Provide exceptional support to global customers via email, chat, and video calls; troubleshoot technical issues for rapid, effective resolutions.
Conduct technical onboarding and product demos to ensure customers understand workflows and derive value from Sully.ai.
Create high-quality, custom notes and AI-assisted summaries, leveraging prompt-engineering best practices.
Collaborate with Product, Engineering, and Sales to refine our platform based on customer feedback.
Maintain and update support documentation and knowledge bases.
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Technical Support Engineer
Sully.ai is an enterprise-grade AI solution that provides agentic teams to automate various medical tasks and empower clinicians, helping healthcare organizations run smarter and faster.
Benefits:
Shape the Future of Healthcare
Early-Stage Impact
Remote-First Culture
Competitive Compensation
Solve Scalability Challenges
Experience Requirements:
3-5 years of customer support experience, preferably in SaaS or tech.
Familiarity with support tools like Intercom.
Experience building trust and establish rapport with customers at all levels.
Other Requirements:
Excellent English communication skills.
Ability to read JSON structure
Ability to work independently in a fast-paced, remote environment.
Technical troubleshooting skills and a passion for technology.
Experience with AI or compliance solutions
Basic knowledge of APIs or technical integrations
Responsibilities:
Provide exceptional support to global customers via email, chat, and video calls.
Troubleshoot technical issues and ensure fast, effective resolutions.
Collaborate with Product, Engineering, and Sales to improve customer experience.
Maintain and update support documentation and knowledge bases.
Advocate for customer needs and provide feedback to refine our platform.
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Senior Sales Ops Analyst , Revenue Forecasting
Klaviyo is a B2C CRM platform offering marketing, service, and analytics solutions to help brands build strong customer relationships and drive growth.
Benefits:
participation in the company’s annual cash bonus plan
variable compensation (OTE) for sales and customer success roles
equity
sign-on payments
comprehensive range of health, welfare, and wellbeing benefits
Education Requirements:
Bachelor’s degree in Finance, Business, Economics, Engineering, Math, or a related field
Experience Requirements:
5+ years of relevant experience in revenue forecasting, FP&A, sales strategy, or business analytics; SaaS or PLG/SLG hybrid experience preferred
Experience working with Salesforce and forecasting tools (e.g., Clari, Anaplan, or equivalent)
Other Requirements:
Strong analytical skills with experience building and validating forecasting models using real-world GTM data
Advanced in Google Sheets or Excel (index/match, query, arrayformulas); comfort with SQL and business intelligence tools
Familiarity with ARR-based forecasting, pipeline coverage, and SaaS productivity metrics
Exposure to PLG-to-SLG conversion metrics or customer lifecycle analysis
Strong communicator who can synthesize data into insights and explain complex topics to non-technical audiences
Responsibilities:
Own the design, execution, and ongoing refinement of weekly and monthly revenue forecasts across multiple segments, regions, and product lines
Develop and maintain forecasting models that incorporate pipeline performance, conversion trends, rep productivity, seasonality, and leading indicators
Partner with Sales, Sales Operations, RevOps, Marketing, and Partnerships to ensure alignment on forecast methodologies and key assumptions of all of our demand channels
Create and maintain executive-facing reporting to drive forecast visibility and support decision-making
Analyze historical performance to surface trends, identify forecast risks and upside, and provide strategic recommendations
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Senior Business Analyst
CloudVerse AI is an AI-driven platform providing 100% cloud resource cost visibility and dynamic optimization insights for finance, engineering, and business teams.
Experience Requirements:
Experience in the field of digital advertising, marketing, and engaging with audiences across digital platforms.
Responsibilities:
Help lead innovative campaigns and drive online success.
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