Benefits:

• Learning and development opportunities

• Freedom to develop to your full potential

• Opportunity to contribute to the success of a fast-growing, market-leading product

• Work from home setup and all the peripherals you need to succeed in our remote working package

• Health insurance with no waiting period including spouse and children, vaccination support, and paid maternity and paternity leaves

Experience Requirements:

• An overall experience of 4-5 years with 2 years of experience in a similar role, preferably in SaaS startups

• Experience in managing international clients and shows openness to work flexibly adjusting to prospect time zones

• Understanding of HRTech /Enterprise B2B SaaS solutions

Other Requirements:

• Excellent communication and presentation skills

• Ability to translate technical concepts into business solutions

• Ability to work effectively in a fast-paced, dynamic, and self-learning environment

Responsibilities:

• Collaborate with the sales team to understand client needs and objectives

• Conduct in-depth discovery sessions with clients to gather requirements and assess current challenges

• Develop comprehensive solution proposals tailored to each client’s specific needs

• Present and demonstrate proposed solutions to clients, addressing any questions or concerns they may have

• Respond to RFPs, RFQs, and SOWs with accuracy and in a timely manner

Education Requirements:

• Certifications or completed courses in areas such as Cloud Computing, AI, Project Management, Business Analysis, or SaaS are considered a plus

• A degree in an engineering-related discipline is advantageous, particularly for understanding SaaS platform configuration aspects

Experience Requirements:

• Minimum of 5 years of work experience as a Business Analyst or a similar role within an IT company

• Knowledge of SaaS and B2B

• Experience in HR-tech preferred

• Knowledge of agile & enterprise architecture preferred

Other Requirements:

• Ability to articulate understanding of benefits/drawbacks of different solutions

• Exceptional written and verbal communication skills

• Be an analytical and structured thinker

• Ability to quickly grasp relationships of various disciplines and concepts

• Strong influence, advocacy and communication skills

Responsibilities:

• Work with Onboarding project manager to ensure that client onboarding and implementation happens seamlessly

• Work cross-functionally with customer success, account management, operations engineering, and product teams to deliver customer onboarding

• Conduct requirements gathering sessions with the client to understand their business process and requirements

• Work with the Customer Success team to design an appropriate onboarding plan as well as design the correct workflow templates and configuration of the platform to satisfy the needs of the client

• Conduct trainings for the client as well as UAT to ensure that the platform is configured as per the requirements

Benefits:

• Learning and development opportunities

• Freedom to develop to your full potential

• Opportunity to contribute to the success of a fast-growing, market-leading product

• Work from home setup and all the peripherals you need to succeed in our remote working package

• Health insurance with no waiting period including spouse and children, vaccination support, and paid maternity and paternity leaves

Education Requirements:

• Graduate Computer Science/Applications or Engineering

• ISTQB Foundation Level Certified Tester is preferred, but not mandatory

Experience Requirements:

• Minimum of 2-4 years of relevant industry experience

• Experience of working as part of a team delivering complex tasks

• Experience in API testing and working knowledge of Postman

• Hands-on experience with both white box and black box testing

• Hands-on experience in bug tracking tools like Jira

Other Requirements:

• Strong knowledge of SDLC , Software QA methodologies, tools and processes and experience writing comprehensive test plans and test cases

• Strong analytical and problem solving skills

• Excellent written and spoken communication skills

• Self-starter, quick learner who enjoys working in a challenging, fast paced environment

Responsibilities:

• Analyze requirements, specifications and technical design documents to provide timely and meaningful feedback

• Create detailed, comprehensive and well-structured test plans and test cases

• Perform Functional and API Testing

• Record Test results and maintain the execution log

• Report and document defects in defect tracking tool following agreed upon processes on discovery of quality problems and ensure minimal bug leakage