Experience Requirements:

• 7+ years of experience in enterprise sales, business development, or consulting.

• Proven track record of closing multi-stakeholder, high-value deals in healthcare, benefits, or adjacent markets.

• Skilled at engaging and influencing C-suite executives and HR/Finance decision-makers.

• Strong consultative selling skills, including building business cases and structuring ROI-driven pitches.

• Collaborative team player comfortable in fast-paced, dynamic environments, partnering with internal stakeholders and external brokers.

Other Requirements:

• Healthcare, benefits, or insurtech sales experience

• Deep broker/channel relationships across regional and national firms

• Track record of introducing new products or categories to the enterprise market

• Experience working at a high-growth startup or scaling sales team

Responsibilities:

• Build and manage relationships with senior executives at large employers and brokerage firms.

• Lead complex, consultative sales cycles with multiple stakeholders (HR, Finance, Executive leadership).

• Develop compelling business cases and ROI analyses to support client decision-making.

• Partner with Channel Partner Managers (CPMs) and collaborate across Marketing, Product, and Operations to co-sell and ensure client needs are reflected in go-to-market strategy.

• Navigate prospects from initial engagement through contracting and implementation handoff.

Experience Requirements:

• 3–5+ years in sales enablement, GTM operations, or related roles

• Proven ability to build programs, processes, and content from scratch in a high-growth environment.

• Self-driven, resourceful, and comfortable operating autonomously with limited structure.

• Skilled at creating engaging learning experiences with excellent written and verbal communication.

• Proficient with Google Workspace, Salesforce, LMS platforms, and enablement systems.

Other Requirements:

• healthcare/insurance knowledge is a plus.

• Early stage startup experience, healthcare/insurance experience

Responsibilities:

• Build the Enablement Function: Design and launch Thatch’s first formal sales enablement program from the ground up.

• Onboarding & Training: Develop onboarding programs and ongoing curriculum to ramp new hires quickly and deliver tailored training across GTM segments.

• Coaching & Development: Create structured coaching programs, including role plays, performance reviews, and improvement plans.

• Content & Process: Own training content strategy (playbooks, battlecards, resources) while building scalable processes and leveraging tools.

• Cross-functional Partnership: Collaborate with Sales Leadership, Marketing, Product, and Operations to ensure alignment and consistent messaging.

Experience Requirements:

• 1+ year of experience in support, operations, or a related role, ideally at a tech company.

• Excellent written communication and project management skills.

• Ability to effectively communicate and work with both technical and non-technical teams.

• A proactive, optimistic, growth-minded approach, complemented by the resilience to thrive in a fast-paced and evolving workplace.

Other Requirements:

• Ability to read, write, and speak fluently in Spanish preferred

• Experience working with modern tooling (Help Scout, Linear, Notion) in a support or operations organization.

• Excitement about technical concepts, great analytical skills, and comfort explaining technical concepts to a range of audiences.

• Someone with a high motor and chip on their shoulder - we love people who are not afraid to do the dirty work but also have the ability to envision a better world with greater efficiency.

Responsibilities:

• Respond to support requests from Thatch users, ensuring that their needs are met quickly and effectively.

• Systematically organize and curate essential business information for access by internal stakeholders, supporting data-driven decision-making.

• Proactively identify opportunities for operational improvements and spearhead initiatives to elevate organizational performance and adaptability.

• Write and maintain documentation for Thatch's products and solutions, both internally and externally on our public website.

• Identify areas of product improvement and drive initiatives to enhance operational efficiency.

Benefits:

• Option program for employees, so you’ll have equity opportunities as we grow.

• Help shape the future of metadata management and enterprise data solutions with your expertise.

• Partner with customers, marketing, and your team to build AI-powered tools that redefine how enterprises manage data.

• Work with a single, dedicated team, diving deeply into one product area to make a meaningful impact.

Experience Requirements:

• Background as a Data Architect or Enterprise Data Leader looking to transition into a product-focused role.

• Background as a Product Person with experience on enterprise tools like data catalogs, data warehouses, or data modeling platforms.

• Expertise in metadata management (e.g., data catalogs, lineage, glossaries) and modern metadata tools.

• Strong understanding of data governance frameworks (e.g., GDPR, ISO standards) and enterprise data ecosystems.

• Proven ability to collaborate with customers, marketing, and development teams to drive product innovation.

Other Requirements:

• Excellent communication skills to interact effectively with technical and non-technical stakeholders.

Responsibilities:

• Collaborate with customers and the market: Engage directly with users and key stakeholders to understand their challenges in metadata management, data governance, and the modern data stack.

• Conduct market research: Work closely with our marketing department to analyze trends, identify opportunities, and position Ellie’s solutions effectively in the market.

• Own and manage your team’s backlog: Prioritize and refine tasks to align with customer needs, market opportunities, and product goals.

• Act as the domain expert: Leverage your knowledge of metadata tools, data governance frameworks, and enterprise data management to guide product development.

• Drive innovation with AI: Collaborate with your team to explore and integrate AI-driven capabilities into the product.

Benefits:

• Competitive salary and investment options

• Unmatched trust and flexibility

• Space for professional growth and long term ownership

• 100% remote work environment

• Be part of a young, international, collaborative team

Experience Requirements:

• 5+ Years of experience in web technology projects

• 3+ Years of experience with cloud environments

• Deep understanding of JS ecosystem - Node.js + React / Redux

• Strong analytical skills and out-of-the-box thinking

• Strong experience with Docker and Kubernetes

Other Requirements:

• Passionate about their daily work

• Used to delivering customer value in short iterations

• Willing to learn on a daily basis

• Wants to influence product direction

• Proficient in English

• Preferring holacracy over hierarchy

• Understanding the difference between priority and deadline

Responsibilities:

• Be a strong member of our diverse team

• Deliver customer value on a daily basis

• Contribute to overall company goals

• Contribute to our product roadmap with the rest of the team

• Participate in regular hackathons

Benefits:

• Competitive Compensation

• Stock Options

• Learning Opportunities

• Startup Culture

• Professional Growth

Experience Requirements:

• 6+ years in a high-velocity startup or product-centric environment, shipping features end-to-end

• Expert in Python and FastAPI, with a strong grasp of modern API design

• Proficient with PostgreSQL (indexes, migrations, tuning) and familiarity with at least one NoSQL store

• Hands-on AWS experience (compute, storage, serverless)

• Docker, Kubernetes, and CI/CD toolchains

Other Requirements:

• Testing Mindset: Deep understanding of the testing pyramid and test frameworks (pytest, unittest)

• Software Architecture: Proven track record designing scalable, fault-tolerant microservices

• Infrastructure as Code: Terraform, Helm

• GitHub Actions and shell scripting for automation

Responsibilities:

• Design & Implement APIs: Architect, build, and maintain RESTful and event-driven microservices using FastAPI

• Database Management: Optimize and maintain PostgreSQL schemas, queries, and migrations for high throughput and reliability

• Cloud Infrastructure: Deploy, monitor, and scale services on AWS (EKS, RDS, S3) following best practices

• Containerization & Orchestration: Build and orchestrate Docker containers with Kubernetes (EKS) to ensure seamless deployments

• CI/CD Pipelines: Implement and maintain continuous integration and delivery workflows using GitHub Actions

Benefits:

• Flexible and remote working options

• Enhanced pension scheme (5% employer contribution)

• 25 days of holiday plus bank holidays

• £1,200 annual work-from-home allowance

• Private healthcare package (Vitality)

Education Requirements:

• Degree in Business, Sales, Marketing, or related field (desired)

Experience Requirements:

• Strategic account management experience (4 years) with proven ability and who is resilient, diplomatic and who can develop and execute comprehensive account plans and penetration strategies

• Experience with generative AI tools to enhance productivity and support team effectiveness

Other Requirements:

• Commercial awareness to identify opportunities, strong negotiation skills and not easily outmanoeuvred by demanding customers

• Relationship building skills to serve as trusted advisor, able to handle senior stakeholder relationships inside larger organisation

• Collaborative approach to work effectively with Customer Success, delivery teams, and external partners including Microsoft account teams

• Market insight to understand customer landscapes, competitive positioning, and share of wallet opportunities across ICS.AI services

• Communication excellence to facilitate meetings, presentations, and strategic discussions including Service Reviews and other client engagement meetings

• Applicants must have the legal right to work in the UK.

Responsibilities:

• Manage existing accounts within ICS.AI as single point of commercial contact for assigned customer portfolio

• Coordinate with delivery team and own the commercial relationship for change requests and new phases of existing contracts

• Develop and maintain comprehensive account plans for each account including ICS.AI product and service penetration matrices

• Work closely with the Customer Success Manager attending Service Reviews, project updates, and project boards to ensure fantastic customer experience

• Facilitate and ensure renewal are completed in a timely manner

Benefits:

• Flexible and remote working options.

• Enhanced pension scheme (5% employer contribution).

• 25 days of holiday plus bank holidays.

• £1,200 annual work-from-home allowance.

• Private healthcare package (Vitality).

Education Requirements:

• Degree in Business, Technology, or related discipline (or equivalent experience)

• Agile Product Owner / Product Management certification desirable

Experience Requirements:

• At least 3–5 years in a Product Management role within technology/AI/software

• Strong experience in Agile product management, including backlog and roadmap ownership

Other Requirements:

• Ability to balance innovation with practical delivery outcomes

• Strong stakeholder management and influencing skills across technical and non-technical audiences

• Analytical approach to product decisions using data, insights, and client feedback

• Passion for AI-driven innovation and the ability to spot opportunities for emerging technologies

• Applicants must have the legal right to work in the UK.

Responsibilities:

• Define and deliver product vision, strategy, and roadmap in line with business goals

• Lead discovery workshops, client research, and solution design sessions

• Identify and incorporate emerging AI capabilities into product design and roadmap

• Partner with architects and data scientists to validate new AI features and use cases

• Manage product backlog, prioritisation, and trade-offs to maximise value

Benefits:

• Competitive compensation package

• Unlimited PTO

• Every third Friday of the month off

• Winter break closure; the week between Christmas and New Years

• Wellness reimbursement

Experience Requirements:

• 2+ years of experience selling performance marketing solutions to large enterprise clients.

• Experience within lead generation and/or affiliate marketing preferred.

• Experience with sales automation platforms, such as Apollo.io or Instantly.ai is ideal.

• Proven track record of exceeding sales targets.

• Exceptional communication and presentation skills.

Other Requirements:

• Familiarity with performance marketing and affiliate partnership solutions and the ability to effectively communicate their value to clients.

• Self-motivated, results-driven, and passionate about driving business success.

• Understanding how AI can be harnessed to find efficiencies in the outreach pipeline.

• Manage and report pipeline progression, hitting set KPIs.

Responsibilities:

• Identify and prospect potential clients through various channels such as cold calling, networking events, and online platforms, such as LinkedIn.

• Conduct thorough needs assessments to understand clients' marketing objectives, challenges, and budgets.

• Present tailored solutions to clients that align with their business goals and demonstrate the value of our solutions.

• Cultivate strong relationships with clients and maintain communication throughout the sales process.

• Stay updated on industry trends, competitor activities, and emerging technologies in performance marketing to maintain a competitive edge.

Experience Requirements:

• 5+ years of experience in consumer-facing frontend development

• Experienced in ReactJS, NextJS, Typescript, Firebase or similar technologies

• Knowledge of Back-End Web Development (we use Rust)

• Experience with building frontends for AI development

• Strong problem-solving skills and attention to detail

Other Requirements:

• Strong written and verbal communication skills are a must

• Ability to work independently and proactively, no handholding required

• Ability to use AI tools to 10x productivity

• Must be based out of Singapore and have work authorization

• Willing to meet in person once in two weeks

Responsibilities:

• developing user-facing features

• ensuring the technical feasibility of UI/UX designs

• optimizing applications for maximum speed and scalability

• collaborating with other team members and stakeholders to create a cohesive product

• writing clean, scalable code, conducting code reviews, and staying up-to-date with emerging technologies and industry trends

Benefits:

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents

• 401k plan with a generous employer contribution

• Short and long-term disability coverage, basic life and AD&D insurance plans

• Medical and dependent care FSA options

• Flexible PTO policy

Experience Requirements:

• 4-7 years of backend engineering experience, with recent experience in a jvm-based codebase

• Exposure to C# or interest in learning it as part of a migration path

• Strong understanding of APIs, messaging systems (Kafka), and modern data stores (Postgres, DynamoDB, OpenSearch)

• Experience building services in a cloud-native environment, preferably AWS

• Working knowledge of containers and Kubernetes

Other Requirements:

• Comfortable working in a remote-first, asynchronous team environment

• Familiarity with functional programming patterns and idiomatic Scala

• Experience with Terraform, Helm, and GitHub Actions

• Familiarity with observability tools (Prometheus, Grafana, CloudWatch)

• Prior work in security products, data pipelines, or high-availability systems

Responsibilities:

• Contribute to feature development across our data platform and public API services, including ingestion, transformation, and enrichment of security data

• Collaborate with product and platform engineers to align on system design, architecture, and data flow

• Develop, test, deploy, and monitor Scala-based backend services that are reliable, secure, and performant

• Support our gradual migration of certain APIs from Scala to C#, ensuring consistency and continuity

• Maintain high standards for code quality, documentation, and operational reliability

Education Requirements:

• Bachelor's degree in a directly related field, or equivalent practical experience

Experience Requirements:

• 8+ years of experience in a quantitative field, such as consulting, market research, media research

• Experience in working with large datasets and using SQL or similar tools for data extraction and manipulation

• Experience communicating complex concepts to non-technical audiences

• Direct experience scoping and executing research projects with clients and or cross-functional stakeholders

• Experience in applied research with focus areas such as media consumption, consumer behavior or marketing effectiveness

Other Requirements:

• Knowledge of dynamics and structure for sales teams

• Understanding of current media landscape and challenges small business advertisers face

Responsibilities:

• Design proactive programs and treatments (research & analytics initiatives or other go-to-market strategies) that can help the small businesses onboarding to advertising and grow

• Drive advertiser adoption of marketing best practices and products to ensure successful onboarding to advertising

• Identify research & analytics initiatives that create clear understanding of how Marketing Science can help small business segments grow

• Work closely with sales, product, and other cross-functional team to drive direct impact on small business marketing strategy

• Communicate results and illustrate suggestions in alternative ways to stakeholders and partners

Benefits:

• flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays

• access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent

• several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs

Education Requirements:

• Bachelor’s degree in supply chain management, business, industrial engineering, or a related field

• MBA or Master’s degree is preferred

Experience Requirements:

• 8–12 years of progressive experience in S&OP, integrated business planning, or operations leadership

• APICS/CPIM, CSCP, or equivalent certification

• Experience working in global organizations and with multi-site planning

• Deep understanding of the Parcel automation industry, project-driven operations, and engineered-to-order environments

• Proven success leading cross-functional planning processes in a fast-paced, matrixed organization

Other Requirements:

• Familiar with Lean, Six Sigma, and Continuous Improvement methodologies

• Strong analytical mindset with a focus on problem-solving and business impact

• Proficient in ERP and planning tools such as SAP (PP, APO, IBP), Salesforce, Lucanet, and advanced Excel.

• Strong leadership, facilitation, and communication skills with the ability to influence at all levels of the organization

• Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.

Responsibilities:

• Develop and implement a robust S&OP framework tailored to the Parcel/ Mail industry’s dynamic project-driven and product-based business models

• Establish a structured monthly S&OP cadence including demand review, supply planning, capacity evaluation, financial alignment, and executive review

• Build alignment between Commercial, Product, and Operations to support strategic growth and tactical execution

• Drive the creation of a rolling 18–24 month demand forecast across Parcel customers and projects

• Partner with Sales and Product leaders to translate bookings, pipeline, and historical trends into actionable demand plans

Benefits:

• Freedom and ownership of meaningful work

• Unlimited vacation days

• Professional development activities

• Meal allowance

• Free beers

Experience Requirements:

• Exceptional knowledge and experience in Finance and Accounts Payable processes.

• Proven Track Record in Finance Process Roles: Demonstrable experience in corporate environments focused on process improvement and optimization.

• Established background in a Big4 or Next10 consultancy, with a record of effectively collaborating with stakeholders in banking, insurance, or finance domains.

• Proven experience in enterprise SaaS sales at the C-level (CIO, CFO, CPO, COO, etc.) and VP/Director level in a new business-focused field sales role, incl. expertise in managing lengthy, intricate sales cycles involving numerous stakeholders (nice to have).

• Successful experience working with partners, such as consulting firms and enterprise tech companies.

Other Requirements:

• Adaptability to a fast-paced, constantly evolving, high-growth environment

• Positive, creative, and growth-oriented mindset

• Commitment to collaboration, inclusivity, embracing diversity, and possessing excellent interpersonal skills

• Ability to effectively leverage internal resources and collaborate within a team

• Domain-specific knowledge in Finance, Accounting, Accounts Payable, and familiarity with ERPs like SAP, Coupa, Workday, MSD365 is a significant plus.

Responsibilities:

• Oversee a select portfolio of strategic accounts in the EMEA/DACH region, utilizing a land-and-expand model.

• Engage with clients across multiple business lines, including C-level executives.

• Achieve individual revenue targets by securing significant deals within these accounts.

• Foster close collaborations with partners, notably Big4, other consulting firms, and local system integrators.

• Effectively coordinate with a virtual team encompassing business development representatives, marketing managers, partner managers, sales engineers, customer value managers, professional services, and implementation partners.

Benefits:

• Medical/dental/vision insurance

• HSA

• FSA

• 401(k)

• Life, disability & ADD insurance

Experience Requirements:

• Hands-on experience with Oracle EBS WMS (Fusion WMS not yet fully mature)

• Integration knowledge between WMS and Fusion (finance, order management)

• Familiarity with related warehouse and distribution processes

• Basic SQL skills (queries, troubleshooting)

• Familiarity with RF device configuration and troubleshooting

Other Requirements:

• Strong interpersonal skills to collaborate with warehouse staff, IT teams, and external vendors

Responsibilities:

• Lead the implementation, configuration, and support of Oracle Fusion Cloud Procurement modules like Self-Service Procurement, Purchasing, and Sourcing

• Gather and analyze business requirements and translate them into Agile development User Stories and Tasks

• Design and implement processes using Oracle Fusion best practices

• Work closely with the RapidResponse supply chain planning team, to ensure smooth integration of planned purchase orders into the procurement system

• Manage system configurations, workflows, and approval hierarchies

Education Requirements:

• High school diploma or equivalent (Associates in mechatronics, mechanical engineering technology, or relevant field preferred)

Experience Requirements:

• 3+ years of hands-on experience in mechanical, electrical, or fluid system testing

• Strong fabrication, assembly, and troubleshooting skills

• Ability to read schematics, wiring diagrams, and technical documentation

• Experience with mechanical tools, welding, fasteners, and gear assemblies

• Intermediate proficiency with PLC systems (Beckhoff Twincat preferred)

Other Requirements:

• Strong collaboration, communication, and mentorship skills

• Experience with pumps, AC motors, gears, air compressors, pressure vessels, and lifting equipment

• Welding experience (AC Aluminum, DC Steel)

• Prior experience in aerospace, military/defense, aircraft, construction, or similar industries

• A&P license or technician certification

• Ability to lift up to 50 pounds

• Ability to work in extreme environments, including high or low temperatures, sun, rain, mud, or areas without electricity

• Comfortable with hands-on, field-based work

• Strong verbal and written communication skills

Responsibilities:

• Lead setup, operation, and troubleshooting of mechanical, fluid, and electro-mechanical test systems

• Support development and implementation of ICON’s test infrastructure, including test stands, fluid systems, and processes

• Fabricate and integrate test articles and equipment: fluid panels, actuators, motors, gears, electrical cabinets, PLCs, and welded assemblies

• Collaborate with engineering to develop system upgrades, maintain documentation, and analyze test data with actionable recommendations

• Mentor and guide junior Product Test Technicians

Education Requirements:

• Graduate degree in Civil Engineering, Structural Engineering, or a related technical discipline

Experience Requirements:

• 8+ years of relevant professional experience in structural design, testing, research, or construction with demonstrated project management responsibilities

• Demonstrated experience managing multiple concurrent complex technical projects, including schedule development, budget management, and stakeholder coordination

• Proven ability to work with and manage external consultants, laboratories, and vendors while maintaining quality standards and project deliverables

• Strong understanding of structural engineering from first principles, including mechanics of materials, structural analysis, and design fundamentals

• Practical experience in the design and testing of concrete and masonry structural systems and materials

Other Requirements:

• Hands-on experience with structural testing equipment, including hydraulic cylinders, pumps, actuators, load frames, instrumentation, and data acquisition systems

• Advanced problem-solving abilities and analytical thinking skills to assess complex technical challenges and develop effective solutions across multiple disciplines

• Strong technical writing and communication skills with demonstrated ability to prepare comprehensive reports and present findings to diverse stakeholder groups

• Familiarity with applicable structural testing standards, ACs, and codes, including ASTM, ACI, ASCE, and building code requirements

• Field work and overnight travel is required

• Professional Engineer (PE) license or eligibility to obtain PE licensure within 6 months of hire

• Experience working with government agencies or regulatory bodies in technical approval processes

• Understanding of concrete material science, including mix design, curing processes, fresh and hardened properties, and durability characteristics

• Field construction experience, particularly with concrete and masonry construction methods, quality control processes, and construction tools

• Experience with seismic loading analysis, seismic design code requirements, and seismic testing methodologies

• Familiarity with 3D printing technologies, additive manufacturing processes, or advanced construction methods

Responsibilities:

• Develop and manage project schedules, cost estimates, and budgets for complex testing campaigns

• Direct and oversee comprehensive test plan development and specimen design that meets structural testing objectives and regulatory requirements for ICON's 3D printed systems

• Develop and oversee the generation of detailed engineering documentation for print processes such as technical drawings, instructions, and logs, directing team members and consultants as needed

• Coordinate with internal ICON departments including Testing, Hardware, and Operations teams to ensure testing is successfully completed while communicating project progress, blockers, and results to key stakeholders

• Manage and oversee contracts with third-party laboratories, consultants, and vendors conducting advanced analysis, research, development, or manufacturing for ICON to ensure successful execution of the regulatory program goals and objectives

Education Requirements:

• Associate degree with 4+ years of field technician experience or bachelors degree with 2+ years field technician experience

Experience Requirements:

• 5+ years of experience working in a Field Technician facing role or an associate degree with 4+ years of field technician experience or bachelors degree with 2+ years field technician experience

• Expert proficiency in PLCs, VFDs, hydraulics, and electrical systems

• Proven ability to lead operations, manage projects independently, and mentor junior technicians

• Experience managing external projects, including generator setup and troubleshooting

Other Requirements:

• OSHA 10, CPR, and Telehandler certifications

• Strong ability to prioritize, adapt, and perform in dynamic, high-pressure environments

• Excellent written and verbal communication skills, with ability to produce clear documentation and reports

• Ability to guide teams through daily activities including operations, troubleshooting, and maintenance

• Willingness to travel outside of Austin, TX, for multiple weeks at a time

• Flexible availability to work nights and weekends as needed

• Ability to lift and carry up to 50 pounds safely and regularly

• Comfortable working in various outdoor environments, including extreme temperatures (above 100°F or below freezing), sun, rain, mud, and areas with limited infrastructure (e.g., lack of electricity)

• Comfortable standing and moving on your feet for the majority of the workday as well as climbing ladders and carrying material buckets

Responsibilities:

• Independently resolve complex electrical, hydraulic, mechanical, and software issues with minimal escalation

• Lead preventive maintenance, routine inspections, job site setup, and execution of complex repairs or replacements

• Expertly work with PLCs, VFDs, hydraulics, and electrical systems to ensure reliable printer performance

• Document all work clearly and review junior technicians’ reports to ensure accuracy, compliance, and consistency with ICON standards

• Mentor and train junior technicians, review their work for quality, and guide teams through daily field activities

Experience Requirements:

• 3+ years as a Senior Field Engineering Technician or in a comparable technical leadership role

• Mastery PLCs, VFDs, hydraulics, and electrical systems

• Proven ability to lead, mentor, and manage performance across a technical team

• Experience leading field operations in large-scale industrial, manufacturing, or construction environments (preferred)

• Familiarity with resource planning, scheduling, and project management tools (preferred)

Other Requirements:

• Advanced troubleshooting and repair experience across multiple disciplines (mechanical, electrical, controls, hydraulics) (preferred)

• Excellent verbal and written skills with strong documentation practices

• Comfortable managing shifting priorities in dynamic, field-based environments

• Willingness to travel extensively, work in extreme environments, and be on-call as required

• OSHA 10, CPR, and Telehandler (ICON will provide if needed)

• Strong process orientation and commitment to operational excellence (preferred)

• Ability to lift and carry up to 50 pounds safely and regularly

• Comfortable working in various outdoor environments, including extreme temperatures (above 100°F or below freezing), sun, rain, mud, and areas with limited infrastructure (e.g., lack of electricity)

• Comfortable standing and moving on your feet for the majority of the workday as well as climbing ladders and carrying material buckets

Responsibilities:

• Independently commission, troubleshoot, and maintain ICON 3D printers and related systems at the highest level of proficiency

• Resolve complex technical issues, anticipate failures, and implement preventive solutions

• Oversee site setup, staffing assignments, and preventive maintenance to ensure operational readiness

• Directly supervise, mentor, and coach Field Engineering Technicians (I, II, and Senior) to develop technical expertise and operational excellence

• Serve as the primary escalation point for technical and personnel challenges in the field

Education Requirements:

• Bachelor's or Master's in Mechanical Engineering or related field

Experience Requirements:

• 5+ years of professional work experience as a Mechanical Engineer

• Demonstrated knowledge of component manufacturing processes (including machining, rapid prototyping, etc.)

• Demonstrated experience leading large system development projects

• Proficiency in using parametric solid modeling and CAD software to design and document parts and assemblies

• SolidWorks and PDM experience are required

Other Requirements:

• Familiarity with making drawings and applicable drawing and tolerancing standards

• Exceptional technical and problem-solving skills and reasoning ability

• Adept at communicating in a collaborative team environment and seeking optimum solutions with other team members

• Knowledge of the AGILE SCRUM methodology of project management

• A service-oriented attitude when in a support role

• Ability to prioritize and stay cool in a dynamic start-up environment

• Strong verbal and written communication skills

• Must be able to lift 50 pounds

• Must be prepared to work, in part, in extreme environments: temps > 100 degrees or below freezing, sun, rain, mud, lack of electricity, etc.

• Must be able to travel 4+ weeks per year internationally

• Previous automation industry experience

• Previous manufacturing and quality experience

• Previous start-up experience, and/or a resourceful innovative nature with an ability to streamline or develop efficient processes

• Professional experience with thermal and mechanical FEA, and topological optimization. Ansys or Solidworks simulation

• Ability to read and understand electrical schematics, and the ability to troubleshoot electrical and mechanical systems

• Ability to create engineering drawings and technical documentation

• Industrial safety system experience

• A hunger for learning and personal growth

Responsibilities:

• Update existing and create new engineering drawings and documentation

• Update and manage Bill of Materials

• Handle Engineering Change Orders, updating documentation and communicating to Manufacturing and Supply Chain teams

• Execute and build process for QA/QC of mechanical systems in the manufacturing process

• Create design solutions with excellent engineering and documentation processes