AI Jobs

Education Requirements:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Information Technology)

Experience Requirements:

• Proven experience in product management or related roles, with a minimum of 3 years in B2B software

Other Requirements:

• Experience working with various database technologies. Database administration/security is a plus

• Experience managing security products or IT operations products is a plus

• Strong understanding of data governance and privacy regulations is preferred.

• Exceptional communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.

• Analytical mindset with strong problem-solving abilities.

• Self learner – ability to independently learn new technologies

• Past coding experience is a plus

Responsibilities:

• Product Strategy: Develop and refine the product vision and strategy in line with market trends and customer feedback. Stay abreast of industry advancements to drive innovation within Velotix’s product portfolio.

• Customer Insights: Partner with sales and marketing teams to gather insights into customer needs and pain points. Conduct market research and engage with customers to understand their evolving requirements.

• Roadmap Planning: Work closely with R&D teams to translate market insights into actionable product features and enhancements. Define and prioritize the product roadmap to deliver maximum value to our customers.

• Cross-functional Collaboration: Collaborate with sales, engineering, and support teams to ensure seamless execution of product initiatives. Champion a customer-centric approach across all stages of the product lifecycle.

• Feature Development: Lead the ideation, design, and development of new product features. Work closely with engineering teams to ensure timely delivery and high-quality implementation.

Education Requirements:

• Currently pursuing a Bachelor's degree in Computer Science or a related field

Other Requirements:

• Strong analytical and problem-solving skills

• Excellent communication and collaboration abilities

• Familiarity with agile development methodologies

• Ability to work in a fast-paced and dynamic environment

• Detail-oriented with good organizational skills

• Proficiency in common office software (e.g., Microsoft Office, Google Workspace)

• Proactive, self-starter approach to professional delivery

• Understanding of basic project management concepts

Responsibilities:

• Product Support and Documentation

• Market Research and Customer Insights

• Cross-Functional Collaboration

• Product Testing and Quality Assurance

• Customer Support and Feedback

Benefits:

• Values-based culture: Care, Integrity, Simplicity, Joy, and Boldness.

• Learn and grow. Work alongside growth mindsets that embrace continuous learning.

• Enjoy the journey alongside teammates striving to be world-class in every way.

• We’re a global company with a diverse team that speaks over 25 languages

Education Requirements:

• Bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline

Experience Requirements:

• At least 5 years experience in a Business Analyst role within technology-related businesses.

• Proven experience in managing relationships with large, global company customers.

• Familiarity or expertise with mobile application development, website creation, and app stores.

• Experience working within an agile framework and scrum methodology, collaborating with cross-functional teams in a sprint format.

• Certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) are preferred

Other Requirements:

• Excellent communication skills (both verbal and written) in English. Native French speakers may have an additional advantage.

• Experience working with Jira, Confluence, and Monday.com, or similar

Responsibilities:

• Lead customer engagements to capture business requirements; translate needs into technical requirements for mobile app development and value realization.

• Develop and manage functional requirements, use cases, and detailed design specifications.

• Collaborate intensively with Project Managers, Scrum Masters, UX designers, Developers, and QA engineers to ensure the delivery of high-quality, scalable, and sustainable mobile apps that align with functional requirements and address business challenges identified by customers.

• Assist Development and Quality Assurance teams by analyzing and clarifying requirements on a day-to-day basis.

• Write user stories and other requirements documentation; maintain, update, and support already composed requirements. Ensure compatibility of requirements with SCRUM best practices and the current workflow. Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls. Perform acceptance testing for delivered user stories, exploratory/ad hoc testing whenever applicable, and develop/document test cases for composed requirements. Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered. Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results. Assist with retention, expansion, and renewal efforts

Benefits:

• Paid Maternity, Paternity and Adoptive Leave

• Health Insurance

• Hybrid working based in Ireland

• Flexible Working

• Competitive Salary

Experience Requirements:

• 3+ years in a Customer Success Role working with enterprise level customers

Responsibilities:

• Own the customer outcomes, ensuring they are receiving value from Cyara’s solutions

• Understand the value of Cyara to the customer and be able to articulate that back to key stakeholders and executives

• Executing renewals for your book of business including negotiation and closing with a goal to securing long-term contracts with uplift

• Own a portfolio of 25-30 Enterprise Customers between $2-3m ARR

• Understand the customer pain points and strategic objectives and how they can be solved with Cyara’s technology

Benefits:

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts

• Flexible work schedules and remote first environment

• Unlimited Time Off in addition to paid holidays

• Life and disability programs

Experience Requirements:

• 5+ years of experience in a technical account management, customer success, or a similar role in the technology/SaaS industry, with at least 2+ years in a leadership capacity

Other Requirements:

• Strong technical knowledge with hands-on programming/scripting language (Python, JavaScript, etc.) experience for testing and/or automation

• Preference given to those coming from CCaaS, UCaaS, CX, or Gen AI

• Proven experience managing and growing high-performing teams

Responsibilities:

• Lead, coach, and mentor a team of Technical Account Managers to ensure exceptional service and support are delivered to customers

• Define and manage development goals, plans, and activities to ensure TAMs stay current and expert on product knowledge, consulting skills, and customer value

• Lead process development and continuous improvement initiatives, delegating across the team, to improve overall team efficiency and effectiveness

• Collaborate with cross-functional leaders to ensure effective delivery of customer satisfaction, retention, and growth

Benefits:

• Insane levels of ownership, independence, and responsibility while working with and learning from some of the smartest peers

• Support to grow by providing leveling up opportunities through books and courses

• Hybrid Office — work from anywhere or at one of our office locations 🙂

• Flex hours — work at your best hours 💪

• Unlimited Time Off ⏰

Experience Requirements:

• 1+ years PM experience on a ML team

• 3+ years end-to-end PM experience in the B2B space

Responsibilities:

• Being part of the sales & customer support calls to collect insights, pain points, and helping users be successful in their goals.

• Aligning business vision, technical debt, competitive analysis, and customer needs to derive and document product features that will move the needle (writing a lot).

• Working with the UX and design team to convert product requirements into wireframes and eventually best-in-class user experience.

• Supporting the engineering team by always being there to unblock and provide the necessary context to build successfully.

• Defining and owning the product roadmap for the engineering team to execute upon (a word of caution: you’ll not be instructing the engineering team on what to build; you will be influencing them to convince that a feature is worth building)

Benefits:

• Workforce development

• Volunteer days off

• Wellness programs

• Personal and holiday time off

• Equal pay and annual pay assessment

Benefits:

• Comprehensive health package (dental and vision)

• 5 Ocrolus Appreciation Days (reset days)

• 401K plan (Betterment)

• Unlimited paid time off

• Flexible schedule & Summer Fridays off Paid parental leave (up to 3 months) Catered lunch and dinners Annual learning & development stipend Equity packages CitiBike membership