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Associate Director - Growth
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Benefits:
Work with a fast-growing SaaS company
High-ownership role
Collaborative and growth-oriented culture
Experience Requirements:
5–8 years in Enterprise Sales or customer success within SaaS or Tech
Other Requirements:
Strong client management, communication, and presentation skills
Analytical and data-driven approach
Proven track record in renewals, adoption, and revenue expansion
Interest in CX, automation, and AI-driven SaaS solutions
Responsibilities:
Manage and grow relationships with enterprise clients
Build success plans and track key metrics (NPS, CSAT, adoption)
Collaborate with internal teams to drive feature adoption
Conduct business reviews, workshops, and product demos
Identify and close upsell/cross-sell opportunities
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Admin Executive
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Experience Requirements:
5–6 Years of experience in office administration or facilities management
Other Requirements:
Strong vendor management and coordination skills
Excellent organizational and multitasking abilities
Proficiency in MS Office / Google Workspace
Good communication and interpersonal skills
High ownership mindset with attention to detail
Responsibilities:
Manage day-to-day office administration, facilities, and infrastructure operations
Coordinate with vendors for office supplies, housekeeping, security, travel, and maintenance
Oversee office assets, inventory, and vendor contracts
Support HR and leadership teams with administrative requirements
Handle travel bookings, accommodation, and logistics
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Enterprise Account Manager
Enhance customer engagement using an AI-powered CPaaS platform that integrates voice bots, SMS, and WhatsApp to streamline business communications and sales.
Benefits:
Fun Environment
Team Offsite
Great Perks
Coffee Discussion
Education Requirements:
Graduate / MBA
Experience Requirements:
4 to 8 years
Other Requirements:
Industry: Telecom
Preferred Industry: Open
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Enterprise Account Manager
Enhance customer engagement using an AI-powered CPaaS platform that integrates voice bots, SMS, and WhatsApp to streamline business communications and sales.
Benefits:
Fun Environment
Team Offsite
Great Perks
Coffee Discussion
Education Requirements:
Graduate / MBA
Experience Requirements:
4 to 8 years
Other Requirements:
Industry: Telecom
Preferred Industry: Open
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UI / UX Design Intern
Scale customer service and boost marketing ROI with agentic AI chatbots that provide human-like responses across WhatsApp, Instagram, and web messaging.
Experience Requirements:
Experience in UI/UX design through personal, professional or college projects
Proficiency in Figma
Experience designing for web interfaces
Other Requirements:
Submit or present your design portfolio
Strong communication skills in English
Past experience of internship with a startup is a big plus
Responsibilities:
Designing web and mobile applications using Figma
Conducting research and analyzing competitors to provide insights for product decisions
Collaborating closely with engineers, marketers, and international colleagues
Creating illustrations and graphics using Adobe Illustrator and Photoshop
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AI Developer Intern
Scale customer service and boost marketing ROI with agentic AI chatbots that provide human-like responses across WhatsApp, Instagram, and web messaging.
Benefits:
Work alongside a high-energy, innovative team
Gain real-world exposure to fast-paced startup culture
Contribute to impactful projects
Sharpen your technical skills and learn from industry experts
Experience Requirements:
Basic familiarity with backend development (Node.js, TypeScript, or similar languages)
Other Requirements:
Strong enthusiasm for AI technologies
A curious mindset and willingness to tackle challenges head-on
Ability to collaborate effectively in a dynamic environment
Responsibilities:
Develop clean, maintainable, and efficient backend code with guidance
Experiment & Optimize systems to solve problems and improve performance
Collaborate with the frontend team to build and integrate microservices-based applications
Participate in team discussions to translate business needs into technical solutions
Maintain clear and organized technical documentation
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AI Engineer Intern
Scale customer service and boost marketing ROI with agentic AI chatbots that provide human-like responses across WhatsApp, Instagram, and web messaging.
Benefits:
Hands-on experience with real-world AI development projects
Exposure to cutting-edge AI tools and technologies
Mentorship from experienced AI professionals
Potential for a full-time opportunity based on performance
Education Requirements:
Pursuing or completed a degree in Computer Science, AI, Machine Learning, or a related field
Experience Requirements:
Strong programming skills in Python
Experience in TensorFlow, PyTorch, or OpenAI’s tools
Familiarity with natural language processing (NLP), speech synthesis (TTS), and voice cloning
Experience with machine learning model training, fine-tuning, and optimization
Other Requirements:
Ability to research, analyze, and experiment with new AI models
Strong problem-solving skills and attention to detail
Passion for AI innovation
Responsibilities:
Develop and optimize AI-driven chatbots with advanced voice and avatar cloning
Implement and refine Voice AI and voice cloning for realistic speech synthesis
Create and enhance AI-generated avatars for seamless digital human interaction
Integrate AI models with frontend and backend systems
Research and evaluate state-of-the-art AI tools, models, and techniques
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Sales & Marketing Executive Intern
Scale customer service and boost marketing ROI with agentic AI chatbots that provide human-like responses across WhatsApp, Instagram, and web messaging.
Benefits:
Hands-on experience in a high-growth SaaS startup
Potential for full-time conversion based on performance
Mentorship from industry professionals
Opportunity to make a direct impact on company growth
Experience Requirements:
Familiarity with Canva, TikTok, and Instagram
Experience or interest in content creation
Other Requirements:
Strong communication and presentation skills
Ability to work in a fast-paced startup environment
Passion for sales, marketing, and AI technology
Self-motivated, proactive, and eager to learn
Responsibilities:
Assist in business development efforts, including lead generation and outreach
Create engaging content for social media marketing
Develop and deliver impactful presentations and pitches to potential clients
Support marketing campaigns, email outreach, and digital advertising efforts
Analyze industry trends and competitors to identify growth opportunities
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Senior Business Development Manager - Outbound ANZ
Deliver exceptional customer and employee experiences with AI-powered service software that uncomplicates ticketing, automates resolutions, and boosts ROI.
Experience Requirements:
4-7 years of work experience
Experience in cold calling
Understanding the Sales metrics and numbers
Ability to do PowerPoint presentations
Other Requirements:
Willingness to work in-office 5 days a week
Responsibilities:
Generate qualified opportunities through prospecting
Research assigned accounts to build pipeline
Initiate conversations with high-profile personas
Pitch Freshworks products to prospects
Create creative emails and campaigns
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Senior Account Executive - Inside Sales - Outbound (ANZ)
Deliver exceptional customer and employee experiences with AI-powered service software that uncomplicates ticketing, automates resolutions, and boosts ROI.
Experience Requirements:
3-8 years of SaaS sales experience
2 years selling into ANZ/ASEAN market
Command of cold calling and discovery
Familiarity with BANT and MEDDPICC frameworks
Familiarity with Sales Navigator and Salesforce
Other Requirements:
Aligned to ANZ hours (4:00 AM – 1:00 PM IST)
Responsibilities:
Own and grow assigned territory across ANZ
Drive 100% outbound-led growth
Run the entire sales cycle from discovery to close
Collaborate with solution engineers for demos
Maintain accurate CRM hygiene in Salesforce
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Senior Manager - Product Analytics
Deliver exceptional customer and employee experiences with AI-powered service software that uncomplicates ticketing, automates resolutions, and boosts ROI.
Education Requirements:
Bachelor’s or Master’s degree in a quantitative field
Experience Requirements:
10+ years in product analytics
4+ years of direct people management
Advanced proficiency in SQL, R, or Python
Expertise in Tableau, Power BI, or similar tools
Knowledge of advanced statistical modeling
Responsibilities:
Lead product analytics charter for a dedicated vertical
Forecast potential costs and revenues for leadership
Manage and mentor a team of analysts
Translate complex datasets into executive narratives
Filter and structure large datasets into data models
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Full Stack Software Engineer
Deliver Google-quality search results and personalized recommendations across B2B and B2C digital storefronts to increase conversion rates and revenue growth.
Benefits:
The opportunity to be at the forefront of AI-first eCommerce Search & Product Discovery
A fast-paced and dynamic work environment with a focus on innovation and growth
Competitive salary and benefits package
The chance to work with a talented and passionate team
Make a real impact on a product that is transforming the ecommerce industry
Education Requirements:
Bachelor's degree in Computer Science or related field with a solid foundation in Computer Science
Experience Requirements:
At least 4 years of proven experience as a Fullstack engineer or a similar role
Experience in scripting languages, such as Python for build automation and data processing
Experience in engineering pipeline tools such as airflow
Experience with database systems, both SQL and/or NoSQL
Experience in at least 1 front end framework, such as Angular or React
Other Requirements:
Solid understanding of data structure and algorithm
Strong passion for learning and adapting to new technologies
Strong problem-solving skills and attention to detail
Excellent communication and collaboration skills
Experience in JAVA and JAVA Spring (Bonus)
Responsibilities:
Design and implement robust and scalable web applications
Collaborate with cross-functional teams to define, design, and ship new features
Ensure the technical feasibility of UI/UX designs
Develop responsive and user-friendly web interfaces using modern frontend technologies
Develop and maintain databases (SQL and/or NoSQL) to support the application
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Full Stack Software Engineer (SG)
Deliver Google-quality search results and personalized recommendations across B2B and B2C digital storefronts to increase conversion rates and revenue growth.
Benefits:
The opportunity to be at the forefront of AI-first eCommerce Search & Product Discovery
A fast-paced and dynamic work environment with a focus on innovation and growth
Competitive salary and benefits package
The chance to work with a talented and passionate team
Make a real impact on a product that is transforming the ecommerce industry
Education Requirements:
Bachelor's degree in Computer Science or related field with a solid foundation in Computer Science
Experience Requirements:
At least 4 years of proven experience as a Fullstack engineer or a similar role
Experience in scripting languages, such as Python for build automation and data processing
Experience in engineering pipeline tools such as airflow
Experience with database systems, both SQL and/or NoSQL
Experience in at least 1 front end framework, such as Angular or React
Other Requirements:
Solid understanding of data structure and algorithm
Strong passion for learning and adapting to new technologies
Excellent communication and collaboration skills
Familiarity with CI/CD pipelines and deployment processes
Knowledge of HTTP and REST API design and implementation
Responsibilities:
Design and implement robust and scalable web applications
Collaborate with cross-functional teams to define, design, and ship new features
Ensure the technical feasibility of UI/UX designs
Develop responsive and user-friendly web interfaces using modern frontend technologies
Develop and maintain databases (SQL and/or NoSQL) to support the application
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Site Reliability Engineer
Deliver Google-quality search results and personalized recommendations across B2B and B2C digital storefronts to increase conversion rates and revenue growth.
Benefits:
The opportunity to be at the forefront of AI-first eCommerce Search & Product Discovery
A fast-paced and dynamic work environment with a focus on innovation and growth
Competitive salary and benefits package
The chance to work with a talented and passionate team
Make a real impact on a product that is transforming the ecommerce industry
Education Requirements:
Bachelor's or Master's Degree in Computer Science or related technical discipline
Experience Requirements:
5+ years in Site Reliability Engineering or DevOps with multi-cloud experience
Demonstrated proficiency in both AWS and Azure environments
Strong experience with containerization (Docker) and orchestration (Kubernetes/AKS/EKS)
Expertise in infrastructure-as-code tools (Terraform, CloudFormation, ARM templates)
Proficiency in scripting (Bash) and programming languages (Python, Go)
Other Requirements:
Solid understanding of networking concepts, DNS management, and SSL/TLS implementation
Experience implementing CI/CD pipelines and automating deployment workflows
Knowledge of observability tools (Prometheus, Grafana, ELK stack)
Security-focused mindset with experience implementing cloud security best practices
Responsibilities:
Design and maintain high-availability, scalable infrastructure across AWS and Azure clouds
Lead cross-region, multi-cloud migration projects with minimal service disruption
Implement infrastructure-as-code for reproducible deployments
Architect cloud-native solutions optimized for performance, reliability, and cost-efficiency
Establish robust observability practices with comprehensive monitoring and alerting
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Software Development Manager
Deliver Google-quality search results and personalized recommendations across B2B and B2C digital storefronts to increase conversion rates and revenue growth.
Experience Requirements:
Proven experience in leading and managing software engineering teams
Understanding of distributed systems, search technologies and MLOps patterns
Experience with microservice architectures and cloud platforms (AWS preferred)
A strong technical background with experience in software development, both front-end and backend
Other Requirements:
Excellent project management and communication skills
Knowledge of other cloud platforms such as GCP and Azure (Desired)
Experience in the e-commerce or retail technology sector (Desired)
Responsibilities:
Lead and mentor a team of software engineers
Oversee the design, development, and deployment of next generation scalability systems
Collaborate with product managers and technical leaders to define roadmap and strategy
Drive the development of new search pipelines and features
Improve feature delivery speed by addressing bottlenecks
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Member of Technical Staff, Customer Engineering - Machine Learning (Bengaluru)
Scale AI and ML workloads from local laptops to massive cloud clusters with ease. Optimize GPU utilization and slash infrastructure costs for ML engineers.
Experience Requirements:
2+ years of experience in a customer-facing technical role
Experience as a machine learning engineer
Experience in training, fine-tuning and inference/serving of LLMs
Knowledge in one or more of the major cloud platforms
Experience with Ray (Bonus)
Other Requirements:
Must be available to our EMEA customers within their respective time zones
Strong organizational skills
Excellent communication and interpersonal skills
Responsibilities:
Resolve customer issues and help in their successful adoption
Be a technical advisor and internal champion for key customers
Own customer issues end-to-end
Participate in our follow-the-sun customer support model
Contribute towards improvement of internal tools and documentation
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Software Engineer (Ray Core)
Scale AI and ML workloads from local laptops to massive cloud clusters with ease. Optimize GPU utilization and slash infrastructure costs for ML engineers.
Experience Requirements:
At least 2 year of relevant work experience
Solid background in algorithms, data structures, system design
Experience in building scalable and fault-tolerant distributed systems
Knowledge of distributed model training and inference (preferred)
Knowledge of GPU programming (preferred)
Responsibilities:
Develop high quality open source software (Ray)
Identify, implement, and evaluate architectural improvements
Improve the testing process for Ray
Communicate your work to a broader audience
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Cybersecurity Engineer
Eliminate 30% of project waste and win more MEP bids using an AI-native platform that automates quoting, submittals, and complex material procurement workflows.
Experience Requirements:
Relevant experience in cybersecurity
Experience working at a startup
Other Requirements:
Join for a minimum of 2-3 days a week at office in Bellandur, Bengaluru
Industry trainings or certifications such as CEH
Participation in bug bounty or VDP programs on HackerOne or similar platforms
Stay updated with current trends in the field of cybersecurity
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Inbound Sales Representative
Maximize dealership profitability and streamline operations with an integrated ecosystem of AI-driven tools for inventory, marketing, and sales performance.
Benefits:
401k + company matching
comprehensive medical benefits
free Internet
tuition reimbursement
adoption assistance
Education Requirements:
High school diploma
GED
Experience Requirements:
Telecommunications industry experience
1+ years in a sales quota environment
2+ years’ experience in related field
Other Requirements:
Excellent computer skills
Effective communication skills
Ability to multi-task
Excellent interpersonal skills
Excellent ability to persuade
Responsibilities:
Make residential customers feel “at home”
Resolve customer inquiries lickety-split
Solve customer requests
Support other departments with overflow calls
Support peers through best practice sharing
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AI Engineer
Build and deploy production-ready generative AI applications on standard CPUs with ultra-low latency, ensuring complete data privacy and 100x better price performance.
Benefits:
Competitive salary
Employee stock options
401K matching
Competitive benefits
Responsibilities:
Build the next generation of artificial intelligence tools from scratch
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