Education Requirements:

• Bachelors' degree in Engineering, Business, Communications, or equivalent technical experience

Experience Requirements:

• 5+ years in a customer success role in software or robotics

Other Requirements:

• Very strong communication skills to navigate both internal and customer-facing conversations

• Strong writing, editing and proofreading skills

• Strong knowledge of Google Docs, Google Sheets, or Microsoft equivalents

• US residency (US Citizen or Permanent Resident)

• Live in the Boulder/Denver area and ability to be in-office minimum 2-3 days per week

Responsibilities:

• Talk with customers to understand their needs

• Collaborate with roboticists and engineers on customer delivery

• Follow up politely but tenaciously with customers to ensure their success

• Assist with proposal writing for new work and follow on engagements

Education Requirements:

• Bachelor's or Master’s degree in Computer Science, Engineering, or a related field

• Certifications like AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or Certified Information Systems Security Professional (CISSP) are a plus

Experience Requirements:

• Minimum 5 years of experience in DevOps, SRE, or infrastructure engineering

• Proven experience with on-premise infrastructure management as well as public cloud platforms (AWS, GCP, Azure)

• Proficient in scripting languages like Bash, Python, or Go

• Hands-on experience with CI/CD tools like Jenkins, GitLab CI/CD, ArgoCD, or CircleCI

• Solid understanding of networking, firewalls, VPNs, and load balancing in both cloud and on-prem contexts

Other Requirements:

• Experience with hybrid workload orchestrators (e.g., Anthos, Azure Arc)

• Knowledge of observability best practices and tools like Open Telemetry

• Familiarity with policy-as-code tools like OPA/Gatekeeper or HashiCorp Sentinel

Responsibilities:

• Design, build, and maintain scalable and resilient CI/CD pipelines for on-prem, cloud (AWS/Azure/GCP), and hybrid environments

• Implement and manage infrastructure-as-code (IaC) using tools such as Terraform, Ansible, or Pulumi

• Oversee container orchestration and deployment using Docker, Kubernetes, and other relevant platforms

• Lead configuration and monitoring of infrastructure with Prometheus, Grafana, ELK Stack, or similar tools

• Implement security best practices in infrastructure and deployment pipelines (DevSecOps)

Education Requirements:

• Chartered Accountants

• MBA from top university

Experience Requirements:

• 5-7 Years

• 4-5 years of Corporate experience

Other Requirements:

• MIS reporting & annual plans management

• Good in Accounting Standards - Gaap and IndAS

• Good understanding of direct and Indirect taxation

• Good in Tally,ERP

• Excellent MS office skills

Responsibilities:

• Ensuring accounting as per Indian Accounting Standards, Schedule III of Companies Act and Management Accounting

• Book closure, preparation of financial statements and MIS

• Analysis and preparation of data for payment & filing returns of GST, TDS, PT, EPF etc.

• Compliance of Company law, Customs, FEMA, RBI, International taxations, MSME regulations

• Inter branch/ business segments and Promoters/ Directors a/c reconciliation

Education Requirements:

• BSc/BA/BE, or a related discipline with relevant experience.

• Professional System administration / IT certifications in Linux, Microsoft, or other network-related fields are a plus

Experience Requirements:

• 3-6 years - Network administration, or system administration experience

• Good experience in handling Google Workspace, VPN, Firewall, AD etc

• Good experience in handling IT support vendors

• Prior experience of working on ISMS, GDPR & SOC 2 guidelines of IT Infra and security

Other Requirements:

• Strong communication, organizational, problem-solving, and time-management skills

• Ability to work independently and apply analytical skills

• Familiarity with various operating systems and platforms

• A proven track record of developing and implementing IT strategy and plans

• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

Responsibilities:

• Provide desktop support to the employees and manage the IT helpdesk

• Install and configure software, VPN, Endpoint security, Active directory, and hardware.

• Manage network, Set up accounts and workstations

• Troubleshoot hardware and software issues and outages

• Apply operating system updates and configuration changes.

Benefits:

• Competitive salary and benefits

• A collaborative, inclusive, and innovative work environment

• Career development and growth opportunities

• Flexible work arrangements and work-life balance

Experience Requirements:

• 5+ years of experience in marketing, with at least 2 years in a management role

• Previous experience in B2B or B2C marketing is a plus

• Experience in [specific industry, if applicable] or a similar field, with a strong understanding of the US market dynamics

• Solid understanding of digital marketing channels, including SEO/SEM, paid media, social media, and content marketing

• Hands-on experience with Google Analytics, marketing automation tools (HubSpot, Marketo, etc.), and CRM systems (Salesforce)

Other Requirements:

• Strong ability to analyze data, identify trends, and make data-driven decisions

• Experience with performance tracking and reporting

• Excellent copywriting and content creation skills for blogs, email campaigns, social media, and more

• Strong organizational and project management skills with the ability to handle multiple campaigns and deadlines

• Excellent communication skills, both written and verbal, with the ability to work collaboratively across teams

Responsibilities:

• Develop and implement marketing strategies to increase brand visibility, market share, and customer acquisition in the US market

• Plan, execute, and optimize marketing campaigns across multiple channels (digital, social media, content marketing, email, events, etc.) to generate leads, increase engagement, and drive conversions

• Lead efforts to position and differentiate our brand within the competitive US market, ensuring our message resonates with target audiences

• Conduct market research to understand customer needs, competitor activities, and industry trends

• Oversee digital marketing efforts, including SEO/SEM, paid media, social media, and content marketing, to increase traffic, engagement, and conversions

Education Requirements:

• Bachelor’s degree in Marketing, Business, or a related field (Master’s degree preferred)

Experience Requirements:

• 6+ years of experience in ABM, demand generation, or outbound marketing in a B2B environment

• Proven experience in managing outbound marketing campaigns with a focus on USA market strategies

• Strong background in Demand Generation, utilizing channels like email, LinkedIn, paid media, and digital advertising to generate leads and revenue

• Deep understanding of ABM tools and platforms such as Demandbase, Terminus, Engagio, 6sense, or similar

• Excellent understanding of account segmentation, data analysis, and targeting to drive personalized campaigns

Other Requirements:

• Proven ability to align sales and marketing efforts for ABM, ensuring effective collaboration and high conversion rates

• Strong writing skills with the ability to create compelling, tailored content for target accounts

• Experience with marketing automation tools (e.g., Marketo, HubSpot, Pardot) and CRM systems (Salesforce)

• Strong analytical and problem-solving skills with the ability to drive results through data and performance metrics

• Comfortable with cold outreach, sales cadences, and other outbound tactics to generate demand

Responsibilities:

• Develop, execute, and optimize account-based marketing strategies with a focus on demand generation and outbound marketing efforts specifically tailored for the USA market

• Lead outbound marketing initiatives, including cold outreach (email, LinkedIn, phone), retargeting, and ABM advertising, to generate interest and opportunities with targeted high-value accounts

• Collaborate with sales and data teams to identify and prioritize key target accounts in the USA, segmenting them based on revenue potential, strategic fit, and buying intent

• Develop and execute demand generation campaigns aimed at creating awareness, interest, and leads for target accounts through various channels, including content marketing, digital ads, email campaigns, webinars, and events

• Work closely with the sales team to ensure tight alignment on account targeting, messaging, and campaign execution to increase conversion rates and shorten sales cycles

Experience Requirements:

• 5+ years closing outbound B2B sales within USA market

• Consistent track record of overachieving individual quotas (Ticket size around $20-200k) in USA Market

• Saas Sales experience in a fast-paced inside sales function

• Hunter's mentality and tenacity to open new accounts

• Deep understanding of B2B buyer journey, RFP Management, and Navigating Multi-stakeholder complex deals.

Other Requirements:

• Excellent communication, objection handling, and solution skills

• Proficiency in HubSpot and modern inside sales tools

• Strong references from previous leaders

Responsibilities:

• Own monthly, quarterly, and annual sales quotas for yourself and your team

• Sales sanity - Prospecting, networking, referrals, and advocacy.

• Qualify, develop, and close inbound leads.

• Manage an SMB sales team focused on lead generation and customer acquisition activities

• Coach team members on sales processes and optimization using call reviews/assessments

Education Requirements:

• Graduate/Postgraduate or equivalent

Experience Requirements:

• 3-5 years of SaaS sales experience required

• Ability to hunt new business and manage a pipeline

Other Requirements:

• Great team player

• Strong analytical, communication, and writing skills

• Entrepreneurial spirit highly encouraged

• Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day

• Great listening skills and a desire to learn proper consultative selling techniques

Responsibilities:

• Prepare for the sales calls including conducting research and building sales decks

• Leading the prospective client calls, sending pitches, and closing new deals.

• Presenting Xoxoday products as a solution to the prospective client’s business challenge/needs

• Manage the full sales cycle from prospecting to closing for new customers

• Should be flexible working in shifts or in different time zones

Experience Requirements:

• 2+ years outbound B2B sales with increasing responsibility

• Consistent track record of overachieving individual quotas (Ticket size around $20-200k)

• Hunter's mentality and tenacity to open up new accounts

• Deep understanding of B2B buyer journey, RFP Management, and Navigating Multi-stakeholder complex deals.

Other Requirements:

• Excellent communication, objection handling, and solution skills

• Proficiency in HubSpot and modern inside sales tools

• Strong references from previous leaders

• Top 1 Percentile communication - verbal and written. Beyond GPT.

Responsibilities:

• Own monthly, quarterly, and annual meeting and opportunities quotas.

• Sales sanity - Prospecting, networking, referrals, and advocacy.

• This is a FastTrack role to SMB AE role

Experience Requirements:

• 5-8 yrs

• 5+ years closing outbound B2B sales with increasing responsibility

• Consistent track record of overachieving individual quotas (Ticket size around $20-200k)

• Successful leadership experience in a fast-paced inside sales function

• Hunter's mentality and tenacity to open up new accounts

Other Requirements:

• Deep understanding of B2B buyer journey, RFP Management, and Navigating Multi-stakeholder complex deals.

• Excellent communication, objection handling, and solution skills

• Proficiency in HubSpot and modern inside sales tools

• Strong references from previous leaders

Responsibilities:

• Own monthly, quarterly, and annual sales quotas for yourself and your team

• Sales sanity - Prospecting, networking, referrals, and advocacy.

• Qualify, develop, and close inbound leads.

• Manage an SMB sales team focused on lead generation and customer acquisition activities

• Coach team members on sales processes and optimization using call reviews/assessments

Education Requirements:

• Bachelor ’s Degree

Experience Requirements:

• 6+ years of professional experience preferably in a customer-facing role

• 2+ year’s experience in the banking and financial segment

Other Requirements:

• Consulting experience working in technologies such as automation, process and task mining, business process management, workforce intelligence, desktop process analytics

• Leadership skills and an ability to coordinate and collaborate with engineering and product teams

• Strong project management skills

• Strong interpersonal skills

• Strong organization and presentation skills

• A propensity for relationship-building

• Professional experience in Financial Services and/or Insurance

• Knowledge and certification of Six Sigma principles

Responsibilities:

• Become a trusted value delivery partner for assigned clients – Customer Value management and delivery, project reporting, governance ​and consulting

• Program Management (In partnership with solutions delivery leads): All phases of engagement from onboarding, implementation, training), and ongoing support to help our customers recognize value across the journey​.

• Report and track all CS metrics in the tool and keep information upto date

• Demonstrate Deep expertise in Skan product and industry and provide consulting and best practices throughout the lifecycle ​

• Understand customer landscape, problem space, value based metrics and align with Skan capabilities​

Education Requirements:

• Bachelor's or Master's degree in Business Administration, Engineering, Computer Science, Data Science, or a related field

Experience Requirements:

• Overall Experience ranges between 10 to 18 years

• A minimum of 6 years of experience in process improvement, business analysis, or a similar role, with at least 2 years in a leadership position

Other Requirements:

• Strong analytical and problem-solving skills, with experience in process mining, data analysis, and performance metrics

• Excellent project management skills, with a track record of successfully leading large-scale projects

• Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels

• Knowledge of AI and machine learning applications in business process optimization is a plus

• Experience in the Hi-tech industry will be a plus

Responsibilities:

• Program Management: Oversee multiple related projects (a program) or initiatives that align with the client’s strategic goals, aiming to achieve long-term benefits and strategic objectives beyond the scope of individual projects.

• Business Capabilities and Road Mapping: Partner with client stakeholders to define program roadmaps aligned to strategic goals and business cases with financial outcomes.

• Data Analysis and Insights: Leverage data analytics and machine learning models to provide actionable insights for process optimization, cost reduction, and performance enhancement.

• Project Implementation: Own and drive end-to-end implementations of Skan technology, ensuring projects are delivered on time and meet customer requirements.

• Process Optimization: Identify and analyze key business processes, utilizing Skan capabilities to uncover inefficiencies, bottlenecks, and opportunities for improvement.

Education Requirements:

• Bachelor’s Degree

Experience Requirements:

• 5-8 years of professional experience preferably in a customer-facing role

Other Requirements:

• Consulting experience working in technologies such as automation, process and task mining, business process management, workforce intelligence, desktop process analytics

• Leadership skills and an ability to coordinate and collaborate with engineering and product teams

• Strong project management skills

• Data Analysis and Insights - Leverage data analytics to provide actionable insights for process optimization, cost reduction, and performance enhancement.

• Knowledge of Lean Six Sigma principles and process re-engineering

• Fluency in German

• Strong interpersonal skills

• Strong organization and presentation skills

• A propensity for relationship-building

• Professional experience in Financial Services and/or Insurance

• Certification in Lean Six Sigma principles

• Fluency in one additional European language – French, Dutch or Italian

Responsibilities:

• Become a trusted value delivery partner for assigned clients – Customer Value management and delivery, project reporting, governance ​and consulting

• Program Management (In partnership with solutions delivery leads): All phases of engagement from onboarding, implementation, training), and ongoing support to help our customers recognize value across the journey​.

• Report and track all CS metrics in the tool and keep information up-to-date

• Demonstrate deep expertise in Skan product and industry and provide consulting and best practices throughout the lifecycle ​

• Understand customer landscape, problem space, value based metrics and align with Skan capabilities​

Experience Requirements:

• 10+ years of hands-on leadership in business intelligence, advanced analytics, or data science

Other Requirements:

• Expert-level proficiency in Databricks or Snowflake, Microsoft Power BI, and Tableau

• Advanced SQL skills with substantial experience in modern data warehousing architectures

• Strong Python capabilities for sophisticated data manipulation and transformation in AI/ML environments

• Proven track record of creating intuitive, AI-enhanced dashboards that effectively communicate complex insights

• Extensive experience conducting business process analysis and generating actionable intelligence for automation and optimization

• Exceptional autonomy with the ability to drive projects independently while collaborating seamlessly across functions

• Strategic analytical mindset focused on converting data into measurable business impact through both descriptive (what happened) and prescriptive (what should happen) approaches

• Outstanding communication skills with the ability to translate complex AI-powered data narratives into compelling, strategic recommendations

• Bonus experience in process mining, AI-driven analytics, value engineering, or automation intelligence

Responsibilities:

• Lead the analytics revolution by designing and implementing both descriptive analytics that illuminate what's happening and prescriptive analytics that guide what should happen next

• Architect and deliver sophisticated customer-facing dashboards that translate AI-powered process intelligence into clear automation opportunities and performance metrics

• Pioneer industry-specific analytics frameworks that showcase the transformative potential of AI in optimizing business processes

• Execute deep-dive analyses that uncover hidden patterns and trends, enhancing Skan's AI models and driving continuous product improvement

• Push the boundaries of data visualization to make complex insights immediately accessible and actionable

Education Requirements:

• Bachelor's degree in Engineering, Computer Science, or related technical field

Experience Requirements:

• 10+ years in IT Consulting, Management Consulting, or Process Improvement with 3+ years in management

• Proven track record leading high-performing technical teams through complex implementation projects

Other Requirements:

• Exceptional communication skills that resonate with both technical teams and C-suite executives

• Superior problem-solving abilities with experience navigating multifaceted project landscapes

• Technical familiarity with HTML, CSS, APIs, security protocols, and communication frameworks

• Unwavering commitment to customer success and continuous improvement

• Passion for revolutionary technology that's redefining how organizations understand their operations

Responsibilities:

• Become the authority on Skan's revolutionary process intelligence suite, continuously expanding your expertise as our platform evolves

• Guide and elevate Implementation Consultants with your technical acumen, ensuring exceptional delivery quality across all engagements

• Shape product evolution by channeling frontline insights to our Product and Engineering teams, directly influencing our innovation roadmap

• Lead from the frontlines by driving process execution from initial planning through successful deployment

• Build and inspire a high-performing team of Implementation Consultants who thrive on solving complex process challenges

Education Requirements:

• Bachelor's degree in engineering, Computer Science, or a related technical field

Experience Requirements:

• 5-6 years of working experience in IT Consulting, Management Consulting, Process Improvement, or a similar area

Other Requirements:

• Proven ability to perform data interpretation, result analysis, and application of statistical techniques

• Hands-on experience with IT systems, software applications, Windows, and Linux platforms

• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences

• Strong problem-solving and analytical skills, with a passion for tackling operational technical challenges

• Familiarity with HTML, CSS, APIs, security protocols, and communication protocols is highly desirable

Responsibilities:

• Collaborate closely with customers' technical teams to assess requirements, map processes, and execute comprehensive deployment plans for Skan's product offerings.

• Lead the end-to-end planning, configuration, and operationalization of Skan solutions, ensuring alignment with customer needs and seamless integration into their existing infrastructure.

• Serve as the primary point of contact for customers, providing technical guidance, support, and timely resolution to product-related issues and queries.

• Coordinate with internal cross-functional teams to ensure adherence to ambitious deployment schedules and successful project execution.

• Develop and maintain detailed implementation plans and provide regular updates.

Experience Requirements:

• 6-10 years of business intelligence or data analytics experience – experience with Snowflake and Microsoft PowerBI preferred

• 3+ years’ experience working with BI tools or any data-specific role with a sound knowledge of database management, data modeling, business intelligence, SQL querying, data warehousing, and online analytical processing

Other Requirements:

• In-depth understanding and experience with Microsoft BI stacks such as Power Pivot, SSIS, SSRS, and SSAS

• Experience using Python to parse, structure, and transform data

• Affinity for numbers and metrics

• Ability to create user friendly and concise dashboards which enable the customer to understand their process better

• Clear and effective communication skills

• Team Player with willingness to learn

• Ability to coordinate with different teams across the organization

• Analyzing industries, overall economic and corporate trends

• Conduct and facilitate internal and external research and discovery around customer business processes

• Hands-on experience with PowerBI

• Previous industry experience in Banking, Finance or Healthcare

• Data Analytics certification

Responsibilities:

• Ability to interpret data and build/modify dashboards jointly with customers, and based on data, propose potential process improvement solutions with internal teams and customer stakeholders

• Work with data to arrive at key metrics and KPI’s for our customers. E.g. NPS (Net Promoter Score), FPR (First Pass Rate) etc

• Create dashboards with a high level of creativity to bring out powerful business value through insights and stories and present to internal stakeholders

• Uncover trends and correlations through data mining and analysis to develop insights that can improve the business and help make effective decisions

• Analyze unique operational data to find new and deep insights that bring our customers' value

Education Requirements:

• Bachelor's degree in engineering, Computer Science, or a related technical field

Experience Requirements:

• 5-6 years of working experience in IT Consulting, Management Consulting, Process Improvement, or a similar area

Other Requirements:

• Proven ability to perform data interpretation, result analysis, and application of statistical techniques

• Hands-on experience with IT systems, software applications, Windows, and Linux platforms

• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences

• Strong problem-solving and analytical skills, with a passion for tackling operational technical challenges

• Familiarity with HTML, CSS, APIs, security protocols, and communication protocols is highly desirable

Responsibilities:

• Collaborate closely with customers' technical teams to assess requirements, map processes, and execute comprehensive deployment plans for Skan's product offerings.

• Lead the end-to-end planning, configuration, and operationalization of Skan solutions, ensuring alignment with customer needs and seamless integration into their existing infrastructure.

• Serve as the primary point of contact for customers, providing technical guidance, support, and timely resolution to product-related issues and queries.

• Coordinate with internal cross-functional teams to ensure adherence to ambitious deployment schedules and successful project execution.

• Develop and maintain detailed implementation plans and provide regular updates.

Education Requirements:

• Bachelor's/Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or related field

Experience Requirements:

• Experience in training and deploying ML models in production

Other Requirements:

• Strong programming skills in Python

• Proficiency with AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, Scikit-learn)

• Knowledge of cloud computing (AWS, GCP, Azure) and MLOps tools

• Understanding of data structures, algorithms, and optimization techniques

• Experience with data engineering, feature extraction, and model evaluation

• Knowledge of deep learning techniques (CNNs, RNNs, Transformers, GANs, etc.)

• Experience with LLMs (GPT, BERT, LLaMA, T5) and fine-tuning models

• Knowledge of multi-modal AI (text, image)

• Knowledge of reinforcement learning, planning, and decision-making models

• Hands-on experience with big data processing and big data frameworks

• Familiarity with vector databases

• Experience in real-time AI applications for high-performance systems

Responsibilities:

• Design, develop and optimize ML/AI models for classification, regression, and recommendation systems.

• Implement machine learning pipelines (end-to-end), from data preprocessing to model deployment.

• Develop and fine-tune deep learning architectures using TensorFlow, PyTorch etc.

• Apply MLOps best practices for model versioning, monitoring, and retraining.

• Work with large-scale datasets, performing feature engineering and data augmentation.

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Experience Requirements:

• 5+ years of experience in a DevOps role with at least 2 years in a managerial position

• Proven experience with Kubernetes, Azure cloud services, PostgreSQL, and message queue technologies

Other Requirements:

• Strong expertise in Azure DevOps CI/CD pipelines

• Hands-on experience with Terraform and Ansible

• Deep understanding of infrastructure security best practices

• Proficiency in managing messaging services (RabbitMQ, Kafka, etc.) and data platforms

• Experience with Azure governance and policy management tools

• Proficiency in monitoring and observability tools like Prometheus, Grafana, and Azure Monitor

• Proficient in incident response, post-mortem analysis, and managing changes via ITIL practices or ServiceNow integration

• Microsoft Certified: Azure Solutions Architect / DevOps Engineer

• Certified Kubernetes Administrator (CKA)

• Terraform Associate

Responsibilities:

• Manage and mentor a team of DevOps engineers, fostering a collaborative and high-performance environment.

• Drive cloud initiatives using Microsoft Azure, including deployment, monitoring, and optimizing cloud services.

• Lead the adoption and enhancement of Infrastructure as Code (IaC) practices using Terraform for resource provisioning and Ansible for configuration management and automation.

• Ensure robust security practices across all infrastructure layers, including regular audits, compliance, and threat mitigation strategies.

• Design, implement, and manage Azure cloud infrastructure, optimizing for scalability, cost-efficiency, and security.