Benefits:

• Unlimited time off

• Employer-paid health insurance

• Generous stock options

• 401k match

• Monthly wellness stipend

Experience Requirements:

• 3+ years of product management experience

• Ownership of complex, multi-user or enterprise-focused products

• Track record of evaluating ambiguous problems

• Experience prioritizing and executing in fast-paced startup environments

Other Requirements:

• Excellent communication and collaboration skills

• Bias toward action and ownership

• Proven ability to use qualitative and quantitative insights

• Familiarity with K–12 school districts (nice to have)

Responsibilities:

• Prioritize enterprise and district-facing features

• Partner with engineering to design scalable and secure solutions

• Collaborate with Sales, CX, and Partnerships for expansion

• Define and monitor success metrics related to district adoption

• Navigate complex tradeoffs across district stakeholders

Benefits:

• Unlimited time off

• Employer-paid health insurance

• Generous stock options

• 401k match

• Monthly wellness stipend

Experience Requirements:

• 5+ years of experience in product design roles

• Experience leading design on large, cross-functional projects

• Experience with design systems, prototyping, and usability testing

• Experience with SaaS products (B2B and B2C)

• Experience prototyping with tools like Lovable, Google Stitch, or Figma

Other Requirements:

• Expertise in Figma

• Strong communication skills

• Proactive and resourceful approach

• Familiarity with A/B testing

Responsibilities:

• Owning the end-to-end design process within the growth squad

• Leading or collaborating on user research

• Creating research-backed user experiences

• Ensuring designs are accessible and inclusive

• Representing the customer voice through design advocacy

Benefits:

• Unlimited time off

• Employer-paid health insurance

• Generous stock options

• 401k match

• Monthly wellness stipend

Experience Requirements:

• 5+ years of product management experience

• Ownership of consumer or user-facing digital products

• Track record of navigating ambiguous problem spaces

• Hands-on experience developing AI-powered features

• Experience with K–12 learning environments

Other Requirements:

• Excellent communication and collaboration skills

• Demonstrated ability to use qualitative and quantitative insights

• Ability to partner deeply with engineering and design

Responsibilities:

• Prioritize student-facing features and experiences

• Partner with engineering, design, and research for scale

• Collaborate with Educator and Enterprise stakeholders

• Define and monitor success metrics for student activation

• Balance innovation with age-appropriate safeguards

Benefits:

• Unlimited time off

• Employer-paid health insurance

• Generous stock options

• 401k match

• Monthly wellness stipend

Experience Requirements:

• Proven track record in a customer facing role specifically within Mid-Market

• Direct experience working in education as a teacher or in EdTech

Other Requirements:

• Achievement Oriented

• Intellectual Curiosity

• Relational Intelligence

• Collaborative Mindset

• Operational Excellence

Responsibilities:

• Ensure at least 90% of assigned portfolio adopts MagicSchool

• Achieve a contract renewal rate of 90% or higher

• Drive a Net Revenue Retention (NRR) rate of at least 110%

• Monitor school health data to design intervention programs

• Build trust and influence with teachers and administrators

Benefits:

• Unlimited time off

• Employer-paid health insurance

• Generous stock options

• 401k match

• Monthly wellness stipend

Experience Requirements:

• Minimum 2-3 years in a customer-facing role

• Proficiency with CRMs and tools like Gong and Salesforce

• Proven track record of meeting NRR and retention targets

Other Requirements:

• Relentless ownership

• Customer instincts

• Operational excellence

• Growth mindset

Responsibilities:

• Lead onboarding experiences to drive weekly platform usage

• Achieve 90% usage, 90% renewals, and 110% NRR

• Build trusted relationships at every level of a school system

• Build tutorials, guides, and videos for scalable impact

Benefits:

• Unlimited time off

• Employer-paid health insurance

• Generous stock options

• 401k match

• Monthly wellness stipend

Experience Requirements:

• 7+ years in Customer Success within tech SaaS

• 4+ years managing Customer Success teams

• Deep expertise in managing high-value enterprise partnerships

• Expert ability to build and leverage Salesforce dashboards

Other Requirements:

• Data-Driven Leadership

• Strategic Thinking & Execution

• Influence & Collaboration

• Candidates based in Mountain or Pacific Time Zones preferred

Responsibilities:

• Boost Net Revenue Retention (NRR) by designing scalable playbooks

• Achieve a Customer Satisfaction (CSAT) score above 90%

• Reduce customer onboarding time for complex implementations

• Develop direct reports through coaching and accountability

• Ensure alignment across Sales, Product, and executive leadership

Benefits:

• Unlimited time off

• Employer-paid health insurance

• Generous stock options

• 401k match

• Monthly wellness stipend

Experience Requirements:

• 5 - 10 years of experience managing enterprise or strategic accounts

• Proven track record of meeting NRR and retention targets

• Experience leading commercial conversations around renewals

• Technically proficient with Salesforce, Gong, and LMS integrations

• Extensive experience in K-12 EdTech sector within Texas

Other Requirements:

• Ownership Mentality

• Commercial Fluency

• Relationship-Driven

• Texas K-12 Expertise

• Willingness to travel up to 25% of the time

Responsibilities:

• Manage a multimillion dollar portfolio maintaining NRR above target

• Drive active usage through high-impact training and materials

• Identify at-risk accounts and execute intervention playbooks

• Build deep trust with district executive leadership

• Mentor junior team members to elevate the regional organization

Benefits:

• bonus

• equity

• benefits

Education Requirements:

• Bachelor's degree in a technical field or equivalent practical experience

• Bachelor's degree in computer science, electrical engineering, or mechanical engineering

Experience Requirements:

• 5 years of experience in program management

• Experience working with and developing quality metrics

• Experience in electrical, electronics, hardware, or software engineering

• 5 years of experience managing cross-functional or cross-team projects

• Experience working in data center operations

Other Requirements:

• Experience in product quality, machine learning, compute, or storage

• English proficiency

Responsibilities:

• Set quality goals

• Collaborate with product and data center quality engineers in coordination with development engineering

• Lead data analysis efforts to track trends and identify quality/reliability escapes

• Manage cross-functional teams including data center technicians, hardware and software engineering, and manufacturing quality engineers

• Partner with supply chain, logistics, data center operations, reliability, and product and supplier quality teams in support of continuous improvement

Benefits:

• bonus

• equity

• benefits

Education Requirements:

• Bachelor's degree or equivalent practical experience

• Master's degree

Experience Requirements:

• 5 years of experience in data analysis

• 5 years of experience managing projects

• 5 years of experience or familiarity with SQL, R, Python, or C++

• 5 years of experience or familiarity with machine learning systems

• Experience in prompt engineering and applying large language models

Other Requirements:

• Excellent problem-solving and critical thinking skills

• English proficiency

Responsibilities:

• Develop prompt-based large language models that can evaluate content safety according to our product policies

• Investigate and analyze complex patterns of abuse on Google Search

• Analyze large datasets to identify trends, patterns, and anomalies

• Collaborate effectively with cross-functional teams, including Engineering, Product, Policy, and Legal

• Develop domain knowledge in Search infrastructure, ranking signals, and products

Education Requirements:

• Bachelor's degree or equivalent practical experience

Experience Requirements:

• 7 years of experience in operations or business management, and vendor management

• 7 years of experience using analytics or applying project management tools

Other Requirements:

• Certification in Six Sigma Black Belt

• Experience in content moderation

• Experience in quality management

• Experience managing vendor operations

• English proficiency

Responsibilities:

• Manage day-to-day operations for large vendor teams

• Lead and execute time-sensitive cross-functional projects

• Drive quantifiable quality improvement initiatives

• Maintain alignment with trust and safety (T&S) and collaborate with internal and external stakeholders

• Manage cost budget, purchase orders (POs), invoices, and contracts

Education Requirements:

• Bachelor’s degree or equivalent practical experience

• Master's degree or PhD in Computer Science

Experience Requirements:

• 2 years of experience with software development

• 2 years of experience with data structures or algorithms

Other Requirements:

• Experience developing accessible technologies

• English proficiency

Responsibilities:

• Write product or system development code

• Participate in, or lead design reviews with peers and stakeholders

• Review code developed by other developers and provide feedback

• Contribute to existing documentation or educational content

• Triage product or system issues and debug/track/resolve

Education Requirements:

• Associate's degree, trade school certification, or other certified training

Experience Requirements:

• 5 years of experience in troubleshooting with Mechanical, Cooling, and HVAC systems

Other Requirements:

• Ability to perform material handling (lifting/shifting)

• Ability to work non-standard hours

• Full driving license

• English proficiency

Responsibilities:

• Inspect, maintain, and repair various data center systems

• Provide daily assistance to technicians

• Control, monitoring, logging, and alarming systems

• Operate, monitor, maintain, and respond to abnormal conditions

• Support startup, commissioning, and integration of new controls equipment

Education Requirements:

• Bachelor's degree in Electrical, Mechanical, Industrial, or Construction Engineering

Experience Requirements:

• 3 years of experience in design development of electrical power distribution

• 3 years of experience with Electrical Engineering for construction projects

Other Requirements:

• Experience managing vendor relationships

• Experience working with data center equipment

• Ability to travel 15% of the time

• English proficiency

Responsibilities:

• Act as the lead electrical subject matter expert

• Support program managers and coordinate with contractors, vendors, and authorities

• Provide technical leadership to the projects

• Drive project electrical outcomes of high complexity and scope

• Contribute to and review the quality and commissioning plans

Education Requirements:

• Bachelor's degree in a technical field

• Bachelor's degree in software development, Computer Science, or a related field

Experience Requirements:

• 2 years of experience in program management

• Experience in network planning, architecture, or design

Other Requirements:

• Experience working in an IP network planning or implementation role

• Technical aptitude with understanding of networking concepts

• English proficiency

Responsibilities:

• Manage multiple simultaneous network projects with competing priorities

• Partner with stakeholders to define the scope, objectives, and deliverables

• Identify, assess, and proactively manage risks specific to edge capacity delivery

• Align project activities with the overall strategy and goals

• Identify areas of process improvement and drive cross functional change management

Benefits:

• bonus

• equity

• benefits

Education Requirements:

• Bachelor's degree or equivalent practical experience

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, or Anthropology

Experience Requirements:

• 6 years of experience in product research

• Experience in programming languages used for data manipulation

Other Requirements:

• Experience working with AI model training

• Experience shaping research programs in ambiguous spaces

• Knowledge of a wide range of research methodologies

• English proficiency

Responsibilities:

• Conduct primary research to support teams working on quality and trust of AI features on Search

• Partner with cross-functional partners to develop insights and align model training

• Establish a decisive user-centered point of view to guide product strategy

• Support the development of the research roadmapping and aligning

• Understand and utilize the strengths and shortcomings of different research methods

Benefits:

• Health, dental, vision, life, disability insurance

• Retirement Benefits: 401(k) with company match

• Paid Time Off

• Sick Time

• Maternity Leave

Education Requirements:

• Bachelor's degree or equivalent practical experience

• Master's degree in Design, Human-Computer Interaction, or Computer Science

Experience Requirements:

• 4 years of interaction design experience

• 2 years of experience working in a complex, cross-functional organization

• 1 year of experience leading design projects

Other Requirements:

• Portfolio, website, or relevant link to work

• English proficiency

Responsibilities:

• Collaborate with product managers, engineers, and stakeholders

• Communicate the user experience with wireframes, flow diagrams, storyboards, mockups, or prototypes

• Integrate user feedback and business requirements into updates

• Advocate for the prioritization of design centered changes

Benefits:

• bonus

• equity

• benefits

Education Requirements:

• Bachelor's degree in Mechanical Engineering, Industrial, Process, or Manufacturing Engineering

Experience Requirements:

• 8 years of experience with product development for mechanical assemblies

• 3 years of experience with product development for thermal assemblies

• Experience with technologies such as heat pipes, thermosyphons, or vapor chambers

• Experience with operations and supply chain management

• Experience with welding, machining, brazing, or soldering

Other Requirements:

• Experience in modeling via CAD (Creo) and Thermal Analysis

• Understanding of heatsink thermal transport mechanisms

• English proficiency

Responsibilities:

• Lead manufacturing strategy and Design for Excellence (DFX) initiatives

• Manage supplier relationships as the technical lead

• Drive continuous improvement by applying lean tools and data analysis

• Develop advanced solutions and automation opportunities

• Facilitate concurrent engineering by collaborating with design partners

Benefits:

• A chance to be an early team member

• The opportunity to push the boundaries of what’s possible with AI

• A modern stack and the latest tools

• Competitive salary and meaningful equity

• Unlimited PTO

Education Requirements:

• Studied Computer Science (or related field), or dropped out to build stuff

Experience Requirements:

• Have some experience in TypeScript and React

• Have been coding outside of work for 5+ years through side projects, open source, and AI

Other Requirements:

• Located in SF/Toronto or willing to relocate

• Have a strong bias towards action

• Have a strong sense of agency

• Value taking ownership and responsibility

Responsibilities:

• Push the frontier of how agents interact with the browser

• Build and evolve how multiple agents collaborate to solve complex workflows

• Design and scale systems that make Magical run seamlessly on desktop

• Build rigorous verification systems

Education Requirements:

• Studied Computer Science (or related field), or dropped out to build stuff

Experience Requirements:

• Have 4+ years of backend engineering experience

• Strong proficiency in TypeScript/Node

• Deep understanding of distributed systems, databases, and asynchronous architectures

Other Requirements:

• 2 days per week in our Toronto office

• Strong bias towards action

• High degree of agency

• Value taking ownership and responsibility

Responsibilities:

• Design and build core platform systems for agent orchestration, memory, and state management

• Develop robust infrastructure for integrating and evaluating the latest AI models at scale

• Build APIs and abstractions that enable teams to quickly ship new agent capabilities

• Own critical backend services from architecture through deployment and monitoring

• Work directly with the founding team to shape the architecture of our agentic platform

Education Requirements:

• Studied Computer Science (or related field), or dropped out to build stuff

Experience Requirements:

• Have 4+ years of backend engineering experience

• Strong proficiency in TypeScript/Node

• Deep understanding of distributed systems, databases, and asynchronous architectures

Other Requirements:

• 3 days per week in our San Francisco office

• Located in SF or willing to relocate

• Strong bias towards action

• High degree of agency

Responsibilities:

• Design and build core platform systems for agent orchestration, memory, and state management

• Develop robust infrastructure for integrating and evaluating the latest AI models at scale

• Build APIs and abstractions that enable teams to quickly ship new agent capabilities

• Own critical backend services from architecture through deployment and monitoring

• Work directly with the founding team to shape the architecture of our agentic platform