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Software Engineer
Streamline the guest experience and automate hotel operations using AI agents that handle digital check-ins, messaging, and upsells across multiple channels.
Benefits:
Paid Time Off
Health, Dental, Vision, Life benefits
401k Matching
Education Requirements:
Bachelor’s degree in Computer Science, Computer Engineering, or closely related field
Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field or equivalent practical experience
Experience Requirements:
Demonstrated knowledge of functional or imperative software engineering languages and fundamentals
Web application development
Development patterns
Strong understanding of software engineering fundamentals, best practices, and development patterns are a plus
Experience with B2B / SaaS and travel products are a plus
Other Requirements:
Self-starter who thrives on working in a fast pace, team environment
Include job code: RZ012323
Responsibilities:
Perform full stack software engineering duties under direct supervision
Develop, maintain, and improve our software and work on different information technology projects
Work closely with our product and engineering team to design and define features
Proactively identify and drive changes as needed for large codebase and products/features
Work with our Customer Success Managers to reactively solve issues for our customers
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Training & Education Specialist
Maximize trade ROI and automate deduction management for CPG brands using AI-powered forecasting, real-time analytics, and automated promotion matching.
Experience Requirements:
3+ years of experience in training, instructional design, customer education, or a related role.
Other Requirements:
Strong facilitation and presentation skills, both virtual and in-person
Experience developing training programs and delivering customer-facing education on complex software platforms
Strong content creation skills (videos, e-learning, presentations)
Excellent communication and collaboration skills
Responsibilities:
Design, create, and deliver virtual training curricula for new & existing clients
Hold regular onboarding training sessions for new and existing clients
Host office hours for new clients to provide guidance and answer questions
Conduct training for new team member onboarding and ongoing skill development
Develop and deliver high-quality training videos for internal education and product updates
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Staff Software Engineer
Maximize trade ROI and automate deduction management for CPG brands using AI-powered forecasting, real-time analytics, and automated promotion matching.
Benefits:
Healthcare, Dental and Vision - 100% of premiums
401(k) - With a 3% employer contribution
Weekly $20 Sharebite Meal Stipend
Monthly $50 Wellness Reimbursement
Monthly $200 Remote Work Stipend
Experience Requirements:
8+ years of professional software engineering experience
Deep expertise in system architecture, distributed systems, and large-scale data processing
Proficiency in Python/Django
Experience with Rust preferable
Strong experience with databases (SQL and/or NoSQL), data modeling, and query optimization
Other Requirements:
Proven ability to drive cross-team initiatives
Exceptional communication and mentorship skills
A mindset for long-term scalability and technical excellence
Responsibilities:
Architect and evolve the core systems that power our platform
Design and implement services, data models, and APIs in Rust and Python/Django
Lead cross-functional technical initiatives collaborating with Product and Design
Mentor and guide engineers across multiple teams
Drive system design and technical decision-making for infrastructure improvements
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Account Executive
Maximize trade ROI and automate deduction management for CPG brands using AI-powered forecasting, real-time analytics, and automated promotion matching.
Benefits:
Healthcare, Dental and Vision - 100% of premiums
401(k) - With a 3% employer contribution
Weekly $20 Sharebite Meal Stipend
Monthly $50 Wellness Reimbursement
Monthly $200 Remote Work Stipend
Education Requirements:
formal training in and a strong belief in a consultative sales methodology
Experience Requirements:
5+ years of experience in SaaS selling
Success managing complex, multi-threaded sales cycles
Proven ability to engage with senior executives and C-suite leaders
Other Requirements:
Self-starter with high emotional intelligence and curiosity
Strong organizational skills
Creative problem-solver
Resilient and resourceful
Responsibilities:
Build, develop, and nurture relationships within target accounts
Manage the entire sales cycle from prospecting to close
Generate and maintain a healthy pipeline through outbound prospecting
Conduct detailed discovery to uncover customer pain points
Lead complex, multi-threaded deals involving multiple decision-makers
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Sr. Account Executive
Maximize trade ROI and automate deduction management for CPG brands using AI-powered forecasting, real-time analytics, and automated promotion matching.
Benefits:
Healthcare, Dental and Vision - 100% of premiums
401(k) - With a 3% employer contribution
Weekly $20 Sharebite Meal Stipend
Monthly $50 Wellness Reimbursement
Monthly $200 Remote Work Stipend
Education Requirements:
formal training in and a strong belief in a consultative sales methodology
Experience Requirements:
10+ years of experience in SaaS selling
Success managing complex, multi-threaded sales cycles
Proven ability to engage with senior executives and C-suite leaders
Other Requirements:
Self-starter with high emotional intelligence and curiosity
Strong organizational skills
Creative problem-solver
Resilient and resourceful
Responsibilities:
Build, develop, and nurture relationships within target accounts
Manage the entire sales cycle from prospecting to close
Generate and maintain a healthy pipeline through outbound prospecting
Conduct detailed discovery to uncover customer pain points
Lead complex, multi-threaded deals involving multiple decision-makers
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Global Network of Professionals Manager (AI Training Data)
Access enterprise-grade speech and text training data in 100+ languages to scale Voice AI and LLM projects with secure, self-hosted data infrastructure.
Other Requirements:
Prefer Filipino candidates
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Senior GTM Analyst
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
3+ years of experience in B2B marketing and sales analytics
Technical Proficiency in SQL and BI platforms (Tableau, Sigma, Metabase, or Looker)
Proven track record in growth stage startups
CRM Mastery (Salesforce or similar)
Practical experience using AI and machine learning tools
Other Requirements:
Collaborative mindset to partner with data engineering, marketing, and sales
Prior experience in K12 EdTech or PLG startup environment (nice to have)
Responsibilities:
Optimize Marketing Spend through multi touch attribution models
Enhance Funnel Conversion by identifying friction points in sales motions
Ensure Data Reliability and accuracy for all GTM dashboards
Accelerate Insight Delivery by leveraging AI tools to automate reporting
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Customer Success Enablement Manager
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
Proven experience within a high-growth SaaS or technology company
Deep domain knowledge in Customer Success strategy and enablement
Proven track record in executing GTM strategy and defining Customer Journeys
Demonstrated ability to manage cross-functional projects
Other Requirements:
Strategic systems thinker
Strong analytical skills (Gong data)
Exceptional cross-functional collaboration and influence skills
Ability to structure and implement processes
Responsibilities:
Develop and standardize multimodal enablement programs
Analyze CSM performance data to surface operational patterns
Partner with Product and Marketing for cross-functional readiness
Strengthen CS management capabilities through strategic frameworks
Identify skill gaps and design targeted training interventions
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Future Opportunities
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Other Requirements:
Interested in working at Magic School
Responsibilities:
Submit an application to be considered for future open roles
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Product Manager - Enterprise (PRISE)
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
3+ years of product management experience
Ownership of complex, multi-user or enterprise-focused products
Track record of evaluating ambiguous problems
Experience prioritizing and executing in fast-paced startup environments
Other Requirements:
Excellent communication and collaboration skills
Bias toward action and ownership
Proven ability to use qualitative and quantitative insights
Familiarity with K–12 school districts (nice to have)
Responsibilities:
Prioritize enterprise and district-facing features
Partner with engineering to design scalable and secure solutions
Collaborate with Sales, CX, and Partnerships for expansion
Define and monitor success metrics related to district adoption
Navigate complex tradeoffs across district stakeholders
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Senior Product Designer - Growth
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5+ years of experience in product design roles
Experience leading design on large, cross-functional projects
Experience with design systems, prototyping, and usability testing
Experience with SaaS products (B2B and B2C)
Experience prototyping with tools like Lovable, Google Stitch, or Figma
Other Requirements:
Expertise in Figma
Strong communication skills
Proactive and resourceful approach
Familiarity with A/B testing
Responsibilities:
Owning the end-to-end design process within the growth squad
Leading or collaborating on user research
Creating research-backed user experiences
Ensuring designs are accessible and inclusive
Representing the customer voice through design advocacy
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Senior Product Manager - Student Experiences
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5+ years of product management experience
Ownership of consumer or user-facing digital products
Track record of navigating ambiguous problem spaces
Hands-on experience developing AI-powered features
Experience with K–12 learning environments
Other Requirements:
Excellent communication and collaboration skills
Demonstrated ability to use qualitative and quantitative insights
Ability to partner deeply with engineering and design
Responsibilities:
Prioritize student-facing features and experiences
Partner with engineering, design, and research for scale
Collaborate with Educator and Enterprise stakeholders
Define and monitor success metrics for student activation
Balance innovation with age-appropriate safeguards
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Customer Success Manager, Mid-Market
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
Proven track record in a customer facing role specifically within Mid-Market
Direct experience working in education as a teacher or in EdTech
Other Requirements:
Achievement Oriented
Intellectual Curiosity
Relational Intelligence
Collaborative Mindset
Operational Excellence
Responsibilities:
Ensure at least 90% of assigned portfolio adopts MagicSchool
Achieve a contract renewal rate of 90% or higher
Drive a Net Revenue Retention (NRR) rate of at least 110%
Monitor school health data to design intervention programs
Build trust and influence with teachers and administrators
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Digital Customer Success Manager
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
Minimum 2-3 years in a customer-facing role
Proficiency with CRMs and tools like Gong and Salesforce
Proven track record of meeting NRR and retention targets
Other Requirements:
Relentless ownership
Customer instincts
Operational excellence
Growth mindset
Responsibilities:
Lead onboarding experiences to drive weekly platform usage
Achieve 90% usage, 90% renewals, and 110% NRR
Build trusted relationships at every level of a school system
Build tutorials, guides, and videos for scalable impact
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Director of Customer Success
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
7+ years in Customer Success within tech SaaS
4+ years managing Customer Success teams
Deep expertise in managing high-value enterprise partnerships
Expert ability to build and leverage Salesforce dashboards
Other Requirements:
Data-Driven Leadership
Strategic Thinking & Execution
Influence & Collaboration
Candidates based in Mountain or Pacific Time Zones preferred
Responsibilities:
Boost Net Revenue Retention (NRR) by designing scalable playbooks
Achieve a Customer Satisfaction (CSAT) score above 90%
Reduce customer onboarding time for complex implementations
Develop direct reports through coaching and accountability
Ensure alignment across Sales, Product, and executive leadership
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Senior Customer Success Manager, TX
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5 - 10 years of experience managing enterprise or strategic accounts
Proven track record of meeting NRR and retention targets
Experience leading commercial conversations around renewals
Technically proficient with Salesforce, Gong, and LMS integrations
Extensive experience in K-12 EdTech sector within Texas
Other Requirements:
Ownership Mentality
Commercial Fluency
Relationship-Driven
Texas K-12 Expertise
Willingness to travel up to 25% of the time
Responsibilities:
Manage a multimillion dollar portfolio maintaining NRR above target
Drive active usage through high-impact training and materials
Identify at-risk accounts and execute intervention playbooks
Build deep trust with district executive leadership
Mentor junior team members to elevate the regional organization
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Technical Program Manager III, Hardware Quality and Reliability, Supply Chain
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Benefits:
bonus
equity
benefits
Education Requirements:
Bachelor's degree in a technical field or equivalent practical experience
Bachelor's degree in computer science, electrical engineering, or mechanical engineering
Experience Requirements:
5 years of experience in program management
Experience working with and developing quality metrics
Experience in electrical, electronics, hardware, or software engineering
5 years of experience managing cross-functional or cross-team projects
Experience working in data center operations
Other Requirements:
Experience in product quality, machine learning, compute, or storage
English proficiency
Responsibilities:
Set quality goals
Collaborate with product and data center quality engineers in coordination with development engineering
Lead data analysis efforts to track trends and identify quality/reliability escapes
Manage cross-functional teams including data center technicians, hardware and software engineering, and manufacturing quality engineers
Partner with supply chain, logistics, data center operations, reliability, and product and supplier quality teams in support of continuous improvement
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Engineering Analyst, Trust and Safety, Search
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Benefits:
bonus
equity
benefits
Education Requirements:
Bachelor's degree or equivalent practical experience
Master's degree
Experience Requirements:
5 years of experience in data analysis
5 years of experience managing projects
5 years of experience or familiarity with SQL, R, Python, or C++
5 years of experience or familiarity with machine learning systems
Experience in prompt engineering and applying large language models
Other Requirements:
Excellent problem-solving and critical thinking skills
English proficiency
Responsibilities:
Develop prompt-based large language models that can evaluate content safety according to our product policies
Investigate and analyze complex patterns of abuse on Google Search
Analyze large datasets to identify trends, patterns, and anomalies
Collaborate effectively with cross-functional teams, including Engineering, Product, Policy, and Legal
Develop domain knowledge in Search infrastructure, ranking signals, and products
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Vendor Operations Manager, Trust and Safety
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Education Requirements:
Bachelor's degree or equivalent practical experience
Experience Requirements:
7 years of experience in operations or business management, and vendor management
7 years of experience using analytics or applying project management tools
Other Requirements:
Certification in Six Sigma Black Belt
Experience in content moderation
Experience in quality management
Experience managing vendor operations
English proficiency
Responsibilities:
Manage day-to-day operations for large vendor teams
Lead and execute time-sensitive cross-functional projects
Drive quantifiable quality improvement initiatives
Maintain alignment with trust and safety (T&S) and collaborate with internal and external stakeholders
Manage cost budget, purchase orders (POs), invoices, and contracts
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Software Engineer III, Google Cloud
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Education Requirements:
Bachelor’s degree or equivalent practical experience
Master's degree or PhD in Computer Science
Experience Requirements:
2 years of experience with software development
2 years of experience with data structures or algorithms
Other Requirements:
Experience developing accessible technologies
English proficiency
Responsibilities:
Write product or system development code
Participate in, or lead design reviews with peers and stakeholders
Review code developed by other developers and provide feedback
Contribute to existing documentation or educational content
Triage product or system issues and debug/track/resolve
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