Koko
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About
Koko is a nonprofit dedicated to ending the youth mental health crisis. They work with digital platforms to provide free, evidence-based interventions by intercepting youth who are signaling they need help through keyword detection and targeted ad placement. Koko redirects young people to helplines, peer-to-peer support, or self-help courses. Koko uses AI for content moderation and to guide users to services. They partner with online platforms to reach young people where they are and keep them safe.
Platform
Task
Features
• content moderation
• keyword detection
• ai-powered support
• self-help courses
• peer-to-peer support
• peer support service
• ethical ai use
• redirects to helplines
FAQs
What is Koko?
Koko is a nonprofit dedicated to ending the youth mental health crisis by reaching young people where they are—online. We provide free, digital mental health support directly on the social platforms young people use every day, so help is just one click away.
How can I support Koko’s mission?
You can make a donation directly to support our mission [here](https://www.every.org/kokocares?require%5Fshare%5Finfo=true&theme%5Fcolor=000000&method=card%2Cbank%2Cpaypal%2Cpay%2Ccrypto%2Cstocks%2Cdaf&utm%5Fcampaign=donate-link#/donate/card). If you have other ideas on how you might help us expand our impact, feel free to reach out to us [here](https://www.kokocares.org/contact/).
Is Koko a nonprofit?
Yes, we are a US-based 501(c)3 nonprofit organization.
I have questions or feedback. Who should I contact?
You can reach out to us directly [here](https://www.kokocares.org/contact/).
I’d love to get involved. Are you looking for volunteers or partnerships?
Yes! We are always eager to collaborate and hear from those inspired by this work. You can reach out to us directly here to share more about your ideas.
How does Koko keep young users safe?
Koko exists to keep young people online safe and thriving. To ensure our work is protecting its users, we have a lot of safeguards in place.
How does Koko protect young users from sharing personal information with other users?
Koko protects its young users by not allowing its users to chat privately with each other, which significantly limits the likelihood of sharing personal information.
How does Koko protect its users’ privacy?
Please find our comprehensive privacy policy [here](https://www.kokocares.org/bot-privacy-policy/).
What is Koko’s consent policy for its users?
Users must agree to Koko's terms of service and privacy policy to use the service.
How is AI used in Koko's tools?
Koko uses AI for content moderation and to help guide users to services that best meet their needs.
How do you ensure that your support features are safe for young people? What if they get harmful advice from the community?
Koko prioritizes safety in our peer support service, which we've refined over ten years. Our safety systems and algorithms have been utilized by major platforms including Pinterest, Twitch, OpenAI, and Tumblr.
How does a user access Koko's services?
Koko is integrated into many online platforms - some through in-platform integrations and others through advertising and direct targeting.
How is Koko's model different from traditional forums or peer chat options?
Koko takes a unique approach to peer support, distinct from traditional forums and chat services.
How does automated content moderation take place? How do you continually improve the tool and what industry standards do you peg your practices to?
Koko employs a multi-layered approach to content moderation, developed through our deep expertise in AI safety.
How does Koko continue to ensure that its platform is improving and keeping up with the latest best practices with AI as an ever-evolving space?
Our approach balances innovation with responsibility, ensuring that any new AI capabilities are thoroughly validated before being integrated into our platform.
Pricing Plans
Job Opportunities
There are currently no job postings for this AI tool.
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