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Graip.AI

IT Project Manager (German Speaking)

Automate back-office operations by extracting data from unstructured documents using AI-powered agents, reducing manual processing costs for teams by up to 70%.

operationsonsitefull-time

Other Requirements:

  • German Speaking

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TDCX AI

Assistant Operations Support Expert

Elevate customer experience with human-AI collaboration tools that optimize agent performance, automate quality assurance, and provide real-time call insights.

operationshybridfull-time

Benefits:

  • Attractive remuneration and great perks

  • Comprehensive medical, insurance, and social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans

Education Requirements:

  • Diploma

  • Advanced/Higher/Graduate Diploma

  • Bachelor's Degree

  • Post Graduate Diploma

  • Professional Degree

Experience Requirements:

  • Preferable with 2 years of working experience in the related field

Other Requirements:

  • Strong time management skills

  • Ability to work and multi-task in a fast-paced environment

  • Ability to work with computers and multiple systems

  • Excellent verbal and written communication skills in English

Responsibilities:

  • Administer leaves, attendance, scheduling, and other workforce related duties

  • Provide feedback on tools, resources, procedures and guidelines

  • Trend and track performance, as well as compiling agent KPI reports

  • Highlight any performance deviations to the immediate superior

  • Ensure that all data are collected, and are useable, relevant, accurate, representative and objective

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TDCX AI

Customer Service Specialist

Elevate customer experience with human-AI collaboration tools that optimize agent performance, automate quality assurance, and provide real-time call insights.

operationshybridfull-time

Benefits:

  • Attractive remuneration and great perks

  • Comprehensive medical, insurance, and social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans

Education Requirements:

  • Diploma

  • Advanced/Higher/Graduate Diploma

  • Bachelor's Degree

  • Post Graduate Diploma

  • Professional Degree

Experience Requirements:

  • Preferable with 2 years of working experience in the related field

  • Fresh graduates are encouraged to apply

Other Requirements:

  • Possesses strong time management skills

  • Ability to multi-task and use information provided by customers

  • Must be a strong communicator with effective listening skills

  • Comfortable working with computers and multiple systems

  • Excellent verbal and written communication skills in English

Responsibilities:

  • Provide excellent support experience to customers via all communication channels

  • Identify customer's needs and research issues to provide strategic solutions

  • Ensure first contact resolution and effective follow-up

  • Provide constructive feedback on tools, resources, procedures and guidelines

  • Deliver the best services to customers to ensure highest customer satisfaction

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TDCX AI

Customer Service Representative

Elevate customer experience with human-AI collaboration tools that optimize agent performance, automate quality assurance, and provide real-time call insights.

operationshybridfull-time

Benefits:

  • Attractive remuneration and great perks

  • Comprehensive medical, insurance, and social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans

Education Requirements:

  • Diploma

  • Advanced/Higher/Graduate Diploma

  • Bachelor's Degree

  • Post Graduate Diploma

  • Professional Degree

Experience Requirements:

  • Preferable with 2 years of working experience in the related field

  • Fresh graduates are encouraged to apply

Other Requirements:

  • Possesses strong time management skills

  • Ability to multi-task and use information provided by customers

  • Must be a strong communicator with effective listening skills

  • Comfortable working with computers and multiple systems

  • Excellent verbal and written communication skills in English

Responsibilities:

  • Provide excellent support experience to customers via all communication channels

  • Identify customer's needs and research issues to provide strategic solutions

  • Ensure first contact resolution and effective follow-up

  • Provide constructive feedback on tools, resources, procedures and guidelines

  • Deliver the best services to customers to ensure highest customer satisfaction

Show more details

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TDCX AI

Customer Service Specialist

Elevate customer experience with human-AI collaboration tools that optimize agent performance, automate quality assurance, and provide real-time call insights.

operationshybridfull-time

Benefits:

  • Attractive remuneration and great perks

  • Comprehensive medical, insurance, and social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans

Education Requirements:

  • Diploma

  • Advanced/Higher/Graduate Diploma

  • Bachelor's Degree

  • Post Graduate Diploma

  • Professional Degree

Experience Requirements:

  • Preferable with 2 years of working experience in the related field

  • Fresh graduates are encouraged to apply

Other Requirements:

  • Candidate must be Native Japanese

  • Possesses strong time management skills

  • Ability to multi-task and use information provided by customers

  • Must be a strong communicator with effective listening skills

  • Comfortable working with computers and multiple systems

Responsibilities:

  • Provide excellent support experience to customers via all communication channels

  • Identify customer's needs and research issues to provide strategic solutions

  • Ensure first contact resolution and effective follow-up

  • Provide constructive feedback on tools, resources, procedures and guidelines

  • Deliver the best services to customers to ensure highest customer satisfaction

Show more details

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TDCX AI

Customer Service Representative

Elevate customer experience with human-AI collaboration tools that optimize agent performance, automate quality assurance, and provide real-time call insights.

operationshybridfull-time

Benefits:

  • Attractive remuneration and great perks

  • Comprehensive medical, insurance, and social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans

Education Requirements:

  • Diploma

  • Advanced/Higher/Graduate Diploma

  • Bachelor's Degree

  • Post Graduate Diploma

  • Professional Degree

Experience Requirements:

  • Preferable with 2 years of working experience in the related field

  • Fresh graduates are encouraged to apply

Other Requirements:

  • Possesses strong time management skills

  • Ability to multi-task and use information provided by customers

  • Must be a strong communicator with effective listening skills

  • Comfortable working with computers and multiple systems

  • Excellent verbal and written communication skills in English

Responsibilities:

  • Provide excellent support experience to customers via all communication channels

  • Identify customer's needs and research issues to provide strategic solutions

  • Ensure first contact resolution and effective follow-up

  • Provide constructive feedback on tools, resources, procedures and guidelines

  • Deliver the best services to customers to ensure highest customer satisfaction

Show more details

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TDCX AI

Customer Service Specialist

Elevate customer experience with human-AI collaboration tools that optimize agent performance, automate quality assurance, and provide real-time call insights.

operationshybridfull-time

Benefits:

  • Attractive remuneration and great perks

  • Comprehensive medical, insurance, and social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans

Education Requirements:

  • Diploma

  • Advanced/Higher/Graduate Diploma

  • Bachelor's Degree

  • Post Graduate Diploma

  • Professional Degree

Experience Requirements:

  • Preferable with 2 years of working experience in the related field

  • Fresh graduates are encouraged to apply

Other Requirements:

  • Possesses strong time management skills

  • Ability to multi-task and use information provided by customers

  • Must be a strong communicator with effective listening skills

  • Comfortable working with computers and multiple systems

  • Excellent verbal and written communication skills in English

Responsibilities:

  • Provide excellent support experience to customers via all communication channels

  • Identify customer's needs and research issues to provide strategic solutions

  • Ensure first contact resolution and effective follow-up

  • Provide constructive feedback on tools, resources, procedures and guidelines

  • Deliver the best services to customers to ensure highest customer satisfaction

Show more details

TDCX AI favicon
TDCX AI

Customer Service Specialist

Elevate customer experience with human-AI collaboration tools that optimize agent performance, automate quality assurance, and provide real-time call insights.

operationshybridfull-time

Benefits:

  • Attractive remuneration and great perks

  • Comprehensive medical, insurance, and social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans

Education Requirements:

  • Diploma

  • Advanced/Higher/Graduate Diploma

  • Bachelor's Degree

  • Post Graduate Diploma

  • Professional Degree

Experience Requirements:

  • Preferable with 2 years of working experience in the related field

  • Fresh graduates are encouraged to apply

Other Requirements:

  • Possesses strong time management skills

  • Ability to multi-task and use information provided by customers

  • Must be a strong communicator with effective listening skills

  • Comfortable working with computers and multiple systems

  • Excellent verbal and written communication skills in English

Responsibilities:

  • Provide excellent support experience to customers via all communication channels

  • Identify customer's needs and research issues to provide strategic solutions

  • Ensure first contact resolution and effective follow-up

  • Provide constructive feedback on tools, resources, procedures and guidelines

  • Deliver the best services to customers to ensure highest customer satisfaction

Show more details

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TDCX AI

Customer Service Specialist (JAPAN Market)

Elevate customer experience with human-AI collaboration tools that optimize agent performance, automate quality assurance, and provide real-time call insights.

operationshybridfull-time

Benefits:

  • Attractive remuneration and great perks

  • Comprehensive medical, insurance, and social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans

Education Requirements:

  • Diploma

  • Advanced/Higher/Graduate Diploma

  • Bachelor's Degree

  • Post Graduate Diploma

  • Professional Degree

Experience Requirements:

  • Preferable with 2 years of working experience in the related field

  • Fresh graduates are encouraged to apply

Other Requirements:

  • Excellent Reading and written communication skills in JAPANESE

  • Possesses strong time management skills

  • Ability to multi-task and use information provided by customers

  • Must be a strong communicator with effective listening skills

  • Comfortable working with computers and multiple systems

Responsibilities:

  • Provide excellent support experience to customers via all communication channels

  • Identify customer's needs and research issues to provide strategic solutions

  • Ensure first contact resolution and effective follow-up

  • Provide constructive feedback on tools, resources, procedures and guidelines

  • Deliver the best services to customers to ensure highest customer satisfaction

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Core42

Executive - Service Desk

Securely scale enterprise AI workloads using sovereign cloud infrastructure, high-performance accelerators, and a unified platform for diverse model access.

operationsonsiteAbu Dhabi, AEfull-time

Benefits:

  • Competitive Salary

  • Yearly Bonus

  • Exclusive Discount Cards

  • Premium Family Insurance

  • Learning & Development

Education Requirements:

  • Bachelor’s degree in applicable field or equivalent experience

Experience Requirements:

  • Experience as a Linux Administrator or Technical Support Engineer

  • Strong understanding of cloud computing platforms

  • Knowledge of networks, routers, switches, firewalls, and TCP/IP stack

  • Experience with virtual machines, Kubernetes, or Docker

Other Requirements:

  • 24/7 support on a rotating shift schedule

  • Proficient in written and spoken English communication

Responsibilities:

  • Answer customer inquiries via phone and email and resolve technical issues

  • Record customer interactions in tickets and escalate to level 2 and 3 teams

  • Use internal support tools to reproduce and route customer issues

  • Improve customer service experience and facilitate organic growth

  • Manage incidents, service requests, and changes adhering to SLAs

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Core42

Executive - Managed Services

Securely scale enterprise AI workloads using sovereign cloud infrastructure, high-performance accelerators, and a unified platform for diverse model access.

operationsonsiteAbu Dhabi, AEfull-time

Benefits:

  • Competitive Salary

  • Yearly Bonus

  • Exclusive Discount Cards

  • Premium Family Insurance

  • Learning & Development

Education Requirements:

  • Bachelor's degree in Computer Science, IT, or related field

Experience Requirements:

  • Minimum of 5 years of experience in a similar role

  • In-depth knowledge of cloud platforms (AWS, Azure, Google Cloud)

  • Relevant certifications in at least two cloud platforms

  • Proficiency in scripting languages like Python and PowerShell

Other Requirements:

  • Ability to thrive in a fast-paced and dynamic work environment

Responsibilities:

  • Proactively monitor cloud resources to identify performance issues and outages

  • Provide first-level troubleshooting and escalate complex issues to L2/L3

  • Manage service requests for cloud resource provisioning and decommissioning

  • Support implementation of changes to cloud infrastructure

  • Maintain documentation of cloud resources and configurations

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Federato

Customer Success Manager

Accelerate underwriting cycles and optimize risk portfolios with an AI-native platform that automates submission triage and quoting for carriers and MGAs.

operationsremoteUS
$135,000 - $160,000
full-time

Benefits:

  • stock options

  • benefits

  • additional perks

Education Requirements:

  • A business, risk management, communications or marketing degree is helpful

Experience Requirements:

  • 5+ years of experience in P&C or Specialty insurance

  • Experience in customer success, customer service or other client-facing positions

  • Experience in leading a diverse group and training each

Other Requirements:

  • Outstanding ability to take a consultative approach

  • Accountability and personal organization are essential

  • Technology savvy and an innovative problem solver

  • Strong business acumen and executive presence

Responsibilities:

  • Own the entire post-sales experience (onboarding, implementation, renewals, up-sells)

  • Act as a trusted advisor and advocate internally

  • Ensure providing and communicating value to decision makers

  • Build and maintain strong relationships with key stakeholders

  • Use data to develop insight and understanding of customer needs

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Bezos.ai

Graduate Business Operations Associate

Scale your e-commerce business globally with a tech-driven fulfillment network offering real-time tracking, 30+ integrations, and no long-term contracts.

operationsremoteLeeds, GBfull-time

Benefits:

  • Join a high profile startup that is scaling fast

  • Ability to shape your role and the company

  • Entrepreneurial, fast-paced, solution-focused workplace

  • Flexible working to support families

  • Fully remote with regular in-person meetings

Experience Requirements:

  • Excited about startups and seeing how they are built

  • Curious, analytical and love solving problems

  • Great communicator with warehouse staff and founders

  • Self-starter who takes ownership

  • Comfortable travelling to warehouses

Other Requirements:

  • Bring great energy

  • Smart, curious and excited to learn fast

Responsibilities:

  • Work closely with warehouses, couriers and internal teams

  • Visit fulfilment centres across the UK

  • Dive into data and suggest improvements to tools/processes

  • Be the voice of e-commerce seller customers

  • Help set and measure KPIs

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GreenFi

Director, ESG & Governance Leadership

Streamline ESG compliance and risk management for sustainable finance using AI-powered data aggregation, real-time monitoring, and no-code decisioning tools.

operationshybridfull-time

Experience Requirements:

  • 2–6 years of experience

Other Requirements:

  • Knowledge of global regulations (UAE, GCC, Europe, North America)

Responsibilities:

  • Lead development of ESG strategies, frameworks, and governance

  • Design and execute climate risk assessments and Net Zero roadmaps

  • Prepare ESG disclosures aligned with CSRD, ISSB, and TCFD

  • Manage cross-functional coordination across risk, finance, and legal

  • Lead end-to-end project management for global software implementations

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GreenFi

Manager – ESG & Sustainability

Streamline ESG compliance and risk management for sustainable finance using AI-powered data aggregation, real-time monitoring, and no-code decisioning tools.

operationshybridfull-time

Benefits:

  • Part of a climate-tech startup

  • Collaborate with cross-functional AI/Data/ESG teams

  • Work with global clients

Education Requirements:

  • Bachelor’s/Master’s in Engineering, Sustainability, Climate, or Environmental Science

  • Certifications in ESG, Sustainability, or LCA preferred (ISO 14064 / 14067)

Experience Requirements:

  • 2–6 years of experience

  • Hands-on experience in ESG reporting, CBAM, LCA tools, or Carbon Markets

Other Requirements:

  • Strong understanding of GHG Protocol, IFRS, GRI, TCFD

  • Excellent analytical, communication, and stakeholder management skills

Responsibilities:

  • Lead industry specific ESG advisory and client delivery

  • Lead GHG Inventory & Carbon Accounting (Scope 1, 2, 3)

  • Execute CBAM reporting and life cycle assessments (LCA)

  • Drive data validation and compliance with ESG frameworks

  • Work on AI-driven ESG tools

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GreenFi

ESG Manager

Streamline ESG compliance and risk management for sustainable finance using AI-powered data aggregation, real-time monitoring, and no-code decisioning tools.

operationsremotefull-time

Benefits:

  • Impactful work driving climate action

  • Access to innovative AI-powered ESG solutions

  • Flexible work environment with global collaboration

  • Career growth into senior sustainability leadership

Education Requirements:

  • Bachelor’s or Master’s degree in Sustainability, Environmental Science, Business, or Finance

Experience Requirements:

  • 5+ years of ESG, sustainability, or corporate responsibility experience

  • Experience with ESG data management and reporting software

Other Requirements:

  • Knowledge of GRI, SASB, TCFD, CSRD, IFRS, BRSR

  • Proven client engagement or account advisory experience

  • Familiarity with AI and technology-driven ESG solutions

Responsibilities:

  • Lead design and implementation of client ESG strategies

  • Serve as the primary advisory contact for clients

  • Monitor ESG regulations across geographies

  • Oversee collection, validation, and analysis of ESG data

  • Prepare ESG reports and sustainability disclosures

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IVIX

Office Manager

Pinpoint hidden business activity and combat financial crime by transforming public data into actionable insights for tax authorities and government agencies.

operationsonsiteTel Aviv, ILfull-time

Benefits:

  • Employee meals (breakfast & dinner)

Experience Requirements:

  • At least 2 years of proven experience in operations, office management, or a similar administrative role

  • Vendor management and negotiation experience

Other Requirements:

  • Exceptional organizational skills

  • Strong communication and interpersonal skills

  • Proactive, creative, and resourceful mindset

  • Ability to thrive in a fast-paced, growing environment

Responsibilities:

  • Full ownership of day-to-day office operations, including organization, appearance, facilities, and infrastructure maintenance

  • Management of cleaning services, office supplies, supermarket orders, and employee meals

  • Vendor management, including coffee services, maintenance providers, and building management

  • Oversight of office access control, chip encoding and tracking, and security cameras

  • Preparation of monthly attendance reports for payroll and budget tracking

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Radiant Security

Technical Customer Success

Automate security operations and investigate every alert with agentic AI that triages, researches, and responds to threats while reducing logging costs by 85%.

operationsonsiteSan Francisco, USfull-time

Benefits:

  • Generous equity package

  • Unlimited PTO

  • Great healthcare

  • Stay Healthy subsidy (for gym and sports)

Education Requirements:

  • BSc/MS in Computer Science, Engineering, or a technical 4-year degree

Experience Requirements:

  • 3+ years of experience in a customer-facing technical role within B2B SaaS

  • Proven experience working directly with external enterprise customers

  • Foundational knowledge of SIEM, SOC automation, or cloud security

  • Ability to learn APIs, integrations, and cloud infrastructure

Other Requirements:

  • Self-motivated startup mindset

  • Ability to explain technical how-tos clearly

Responsibilities:

  • Lead technical implementation for new customers

  • Serve as a technical expert for platform configurations

  • Monitor usage data to identify health risks and drive retention

  • Act as a bridge to Product/Engineering regarding customer feedback

  • Conduct technical deep-dives and business reviews

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ClickPost

Product Implementation Specialist- US Shift

Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.

operationsonsiteBangalore, INfull-time

Benefits:

  • Join a winning team

  • Autonomy and trust

  • Impact and growth

Education Requirements:

  • Bachelor's or Master’s degree in Engineering, Business, or a related field

Experience Requirements:

  • 1–3 years of experience in SaaS onboarding, client success, or product implementation (startups preferred)

Other Requirements:

  • Strong communication skills

  • Proficient in Advanced Excel (Pivot tables, formulas, dashboards) and Excel Macros/VBA

  • Analytical, proactive, and solutions-oriented mindset

  • Comfortable with travel—willing to visit client sites and warehouses

Responsibilities:

  • Collaborate with ecommerce and logistics clients to understand their business needs

  • Own and manage your portfolio of clients from onboarding through implementation and go-live

  • Conduct regular client visits to map operational workflows

  • Deliver client training, live demos, and onboarding sessions

  • Work cross-functionally with Sales, Product, and Engineering teams

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ClickPost

Technical Support Specialist

Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.

operationsonsiteBangalore, INfull-time

Benefits:

  • Competitive salary package with performance-based bonuses

  • Comprehensive health insurance coverage

  • Continuous learning and professional development opportunities

  • Employee assistance program for mental health

  • Supportive and inclusive work culture

Experience Requirements:

  • 2+ years of experience in a customer support role, preferably in a B2B SaaS environment

Other Requirements:

  • Technical knowledge of APIs

  • Basic understanding of HTML and web technologies

  • Familiarity with JSON and XML formats

  • Experience using customer support platforms like Zendesk or Freshdesk

  • Strong problem-solving and communication skills

Responsibilities:

  • Manage customer inquiries through various support channels

  • Diagnose and troubleshoot customer issues related to the platform

  • Assist customers in integrating Clickpost’s platform into their existing systems

  • Document and log customer interactions and technical issues in the CRM

  • Identify and analyze recurring customer issues for product improvements

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