Fano

Education Requirements:

• Bachelor’s degree in any relevant disciplines (Finance, Business Management, Project Management, Information System or Computer Science)

Experience Requirements:

• Minimum 2+ years of experience as consultant/support role in application/software project delivery

Other Requirements:

• Sound knowledge on SaaS product, cloud/ on-premises hosting, project management approach and web/ app application is an advantage

• Excellent communication and presentation skills

• Fluent in English, Cantonese, and Mandarin

• Fresh graduate with passion in the digital industry will also be considered

Responsibilities:

• Learn and master product features and acts as application specialist to present our product values to clients

• Gather user requirements and translate them into actionable items for implementation

• Prepare project/ product document such as User requirement document, Use cases, User Manual, UAT Test Plan etc.

• Receive and manage clients’ reported issues and provide initial investigation and response to the client

• Trouble shoot on issue by analyzing error log and keep track of issue status and follow up in well manner Work across multiple internal teams and external partners to ensure project success Offer professional user training and support to clients on our enterprise products Keen on learning, fast on picking up new technology and applying them in projects with practical deliverables

Education Requirements:

• Bachelor’s Degree or above

Experience Requirements:

• 3+ years of enterprise software sales experience

• Demonstrated track record in achieving sales targets

Other Requirements:

• Good presentation & written skills in English

• Able to demonstrate good understanding of operational as well as sales closing processes

• Self-motivated, energetic, and organized

• Flexible and able to work under pressure

Responsibilities:

• Drive sales cycles to achieve sales targets

• Develop and nurture relationships with customers

• Engage prospects to understand their requirements and recommend suitable solutions

• Perform presentations, demos, proposal development and other sales activities

• Work closely with partners when necessary to align solution designs with client’s business requirements Keep up to date on relevant competitive products & solutions

Education Requirements:

• A PhD degree holder in Computer Science or related disciplines.

Other Requirements:

• Excellent verbal and written communication skills in English.

• Extensive knowledge in machine learning and AI algorithms, especially in natural language processing (NLP), speech recognition, and/or related areas is preferred.

• Strong mathematical/analytical foundation, problem solving skills.

• Experience in software developments for machine learning/AI algorithms are highly preferred.

Responsibilities:

• Perform research directed toward investigation, evaluation, and application of known machine learning theories and principles, especially deep learning techniques.

• Plans and conducts, or direct engineering personnel performing complex engineering analyses and experiments to test, prove, or modify theoretical propositions on basis or research findings and experiences of others researching in related technological areas.

• Evaluate findings to develop new concepts, products, or processes, or to develop applications of findings to new uses.

• Write technical papers to be published in prestigious conferences and journals.

• Prepare technical reports for use by engineering or management personnel for long- and short-term planning.