Vital
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About
Vital is an AI-powered patient experience platform designed to improve communication and satisfaction in hospitals and emergency rooms. It sits on top of existing EHR systems to provide personalized guidance to patients, explain medical information in plain language, predict wait times, and anticipate patient complaints. Vital aims to reduce workload for care teams, improve patient outcomes, and drive growth for health systems. It has a doctor-to-patient translator engine that simplifies complex clinical notes.
Platform
Features
• doctor-to-patient translator engine transforms complex clinical notes to a 5th-grade reading level
• anticipates patient complaints before they escalate
• predicts wait times
• ai explains lab and radiology results in plain language
• personalized guidance to patients during hospital & er visits
Job Opportunities
Data Operations Specialist
Vital is an AI patient experience platform providing personalized guidance to patients during hospital & ER visits. It improves communication, anticipates complaints, and translates medical jargon into plain language.
Benefits:
stock options
equipment for remote work
L&D budget
home office setup stipend
Employee Assistance Program to support your wellbeing.
Responsibilities:
Data import and ingest.
Data downloads, some of which are manual, others are chron jobs on APIsData mappings.
Data scrubbing.
Management.
Scraping. Use online tools like browse.ai or Octoparse to pull data from clients who are too busy to update us formally.
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Head of Marketing
Vital is an AI patient experience platform providing personalized guidance to patients during hospital & ER visits. It improves communication, anticipates complaints, and translates medical jargon into plain language.
Education Requirements:
Bachelor’s degree or equivalent experience required.
Experience Requirements:
8+ years of B2B Healthcare Marketing experience in at a SaaS or technology company. Full stack marketing experience with a demand generation-leaning background preferred.
Experience within a startup environment, comfortable with executing on all above requirements with limited resources and oversight.
Responsibilities:
Be strategic: Define the overall marketing strategy and goals in collaboration with the Vital leadership team
Develop the team: Be an incredible leader, player-coach, partner and mentor to your team and others around you.
Be an executive: Build a consolidated GTM motion, partnering with leaders from Sales, Customer Success, Product and Operations.
Be action-oriented: Drive day-to-day execution
Own the tools. Use AI and software to automate everything that can be automated, leaving the marketing time to be creative.
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Technical Implementation Manager
Vital is an AI patient experience platform providing personalized guidance to patients during hospital & ER visits. It improves communication, anticipates complaints, and translates medical jargon into plain language.
Benefits:
stock options
equipment for remote work
Budget to get your home office setup, or the cost of a co-working space
Annual learning & development budget to support your career growth
Medical/Dental/Vision plus ancillary insurances
Experience Requirements:
Experience rolling out software solutions in healthcare environments
Understanding of healthcare IT systems, standards, and integration approaches
Responsibilities:
Lead implementation projects end-to-end, with an emphasis on successful solution rollout and client adoption
Configure and set up facilities within our platform using our internal applications
Coordinate with hospital IT teams to establish necessary data integrations (HL7, FHIR, SFTP)
Develop and execute implementation plans with clear milestones and timelines
Train client staff on platform usage and best practices
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