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Customer Success Manager
Research Solutions is a comprehensive suite equipping researchers with verifiable evidence, streamlined literature access, and AI tools for modern R&D.
Benefits:
Competitive salary
Comprehensive benefits package
Opportunities for professional development
Opportunities for career growth
Experience Requirements:
5+ years of experience in a Customer Success, Account Management, or Account Executive role within a SaaS or technology-driven environment
Proven track record of managing customer relationships, renewals, and account growth
Other Requirements:
Strong consultative selling skills with the ability to influence and drive outcomes
Experience working with CRM and customer success platforms (e.g., Gainsight, HubSpot, Salesforce)
Excellent communication, presentation, and negotiation skills
Ability to analyze customer data and translate insights into actionable strategies
Highly organized, detail-oriented, and proactive in managing multiple accounts
Experience working with enterprise customers and navigating complex organizational structures is a plus
Residency in one of the following states: CT, FL, GA, IL, IN, KY, MA, MI, MN, NY, PA, RI, TX, VA, WI
Responsibilities:
Serve as the primary point of contact for assigned accounts, ensuring a seamless customer journey.
Drive customer engagement, adoption, and retention through proactive outreach and strategic touchpoints.
Develop a deep understanding of each customerβs business objectives and align our solutions to their needs.
Monitor customer health scores and usage data to anticipate risks and opportunities.
Conduct regular business reviews to showcase value, collect feedback, and identify areas for optimization.
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Customer Success Manager (CSM)
Exer is a Clinical AI platform that converts motion into actionable insights for precision care, offering objective, real-time assessments without wearables.
Benefits:
Competitive compensation and benefits
Monthly Gym Stipend
Flexible PTO Policy
Paid Parental Leave
Medical, Dental and Vision Insurance
Experience Requirements:
3β5+ years of Customer Success experience
Proven track record managing complex, high-stakes customer relationships
Startup or early-stage growth experience
Familiarity with healthcare workflows or clinician-facing technology
Experience with HubSpot, Metabase, or similar platforms
Other Requirements:
Strong communicator and problem solver β able to handle escalations and build trust under pressure
Self-starter with clear, confident communication skills; able to work independently and keep the VP of Customer Success and internal teams informed
Comfortable in ambiguity; brings a builderβs mindset, effective collaboration, and a bias for action
Comfortable traveling to support customers as needed
Responsibilities:
Serve as the day-to-day point of contact for assigned accounts
Build strong relationships with clinical, operational, and administrative stakeholders
Deliver high-touch support, including in-person presence at onboarding, training, and key launch milestones
Conduct regular check-ins and training sessions and create customer-facing materials
Identify and surface customer risks, usage trends, and potential growth opportunities
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Youth Services Librarian
Taptalent.ai is an AI-powered recruitment platform that automates sourcing, outreach, assessments, and scheduling to streamline the entire hiring process.
Education Requirements:
Masterβs degree in Library and Information Science (MLIS) from an ALA-accredited institution.
Experience Requirements:
Experience working in a library setting, preferably in youth services.
Other Requirements:
Strong understanding of child and adolescent development and reading promotion techniques.
Proficiency in library management systems and digital information resources.
Excellent interpersonal and communication skills, with the ability to engage diverse audiences.
Creative problem-solving skills and the ability to work independently and collaboratively.
Familiarity with current trends in youth literature and educational programming.
Ability to plan and execute programs and events for various age groups.
Responsibilities:
Develop and implement innovative programming and outreach activities tailored to children and teens.
Manage the acquisition, cataloging, and circulation of youth-focused library materials including books, e-books, and multimedia.
Provide reference and research assistance to young library users, helping them locate and use information effectively.
Organize and conduct educational workshops and storytime sessions that promote literacy and information literacy skills.
Collaborate with educators, parents, and community organizations to enhance library services and resources for youth.
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Zookeeper
Taptalent.ai is an AI-powered recruitment platform that automates sourcing, outreach, assessments, and scheduling to streamline the entire hiring process.
Education Requirements:
High school diploma or equivalent; a degree in animal science or a related field is preferred.
Experience Requirements:
Previous experience working with animals in a zoo, wildlife park, or similar setting.
Other Requirements:
Knowledge of animal behavior, husbandry, and health care practices.
Strong physical stamina and ability to perform manual tasks, including lifting and cleaning.
Excellent communication and interpersonal skills for engaging with the public.
Ability to work flexible hours, including weekends and holidays.
CPR and First Aid certification for animals is a plus.
Basic computer skills for maintaining records and documentation.
Responsibilities:
Feed, water, and provide daily care for animals to ensure their well-being.
Groom and bathe animals as necessary to promote hygiene and health.
Monitor animal behavior and health, reporting any concerns to veterinary staff.
Maintain cleanliness and sanitation of animal enclosures, including cleaning and disinfecting cages and tanks.
Keep accurate records of animal diets, treatments, and health assessments.
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Zoology Professor
Taptalent.ai is an AI-powered recruitment platform that automates sourcing, outreach, assessments, and scheduling to streamline the entire hiring process.
Education Requirements:
Ph.D. in Zoology, Biology, or a closely related field from an accredited institution.
Experience Requirements:
Proven track record of effective teaching at the university level, with experience in curriculum development.
Strong research background with published work in reputable scientific journals.
Other Requirements:
Excellent communication and interpersonal skills to engage with a diverse student body.
Ability to integrate technology and innovative teaching methods in the classroom.
Active participation in professional organizations related to zoology and biological sciences.
Commitment to fostering an inclusive and supportive learning environment for all students.
Responsibilities:
Develop and deliver high-quality lectures, seminars, and laboratory sessions in zoology and related biological sciences.
Design and implement innovative curriculum and assessment methods that promote student engagement and learning outcomes.
Conduct original research in zoology, contributing to academic publications and presenting findings at conferences.
Supervise and mentor undergraduate and graduate students in research projects and academic pursuits.
Participate in departmental meetings, committees, and community outreach programs to enhance the departmentβs reputation.
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Youth Pastor
Taptalent.ai is an AI-powered recruitment platform that automates sourcing, outreach, assessments, and scheduling to streamline the entire hiring process.
Education Requirements:
Bachelorβs degree in Theology, Ministry, or a related field; Masterβs degree preferred.
Experience Requirements:
Proven experience in youth ministry, pastoral care, or a similar role.
Other Requirements:
Strong knowledge of biblical teachings and ability to apply them in a youth context.
Excellent interpersonal and communication skills, both verbal and written.
Ability to engage with diverse groups and create an inclusive atmosphere.
Certification in youth ministry or related areas is a plus.
Strong organizational skills and ability to manage multiple programs simultaneously.
Responsibilities:
Plan and lead engaging worship services and youth group activities that promote spiritual growth.
Provide counseling and support to youth and their families, addressing spiritual and emotional needs.
Develop and implement programs that encourage youth participation in community service and outreach initiatives.
Collaborate with church leadership and volunteers to create a welcoming environment for young people.
Organize and lead retreats, events, and activities that foster fellowship and spiritual development.
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Youth Program Director
Taptalent.ai is an AI-powered recruitment platform that automates sourcing, outreach, assessments, and scheduling to streamline the entire hiring process.
Education Requirements:
Bachelorβs degree in Social Work, Education, or a related field; Masterβs degree preferred.
Experience Requirements:
Minimum of 5 years of experience in program management, preferably in a youth-focused setting.
Other Requirements:
Strong leadership and supervisory skills with a proven track record in team management.
Excellent communication and interpersonal skills for effective stakeholder engagement.
Proficient in budget management and financial reporting.
Knowledge of community resources and social service programs for youth.
Experience in data analysis and program evaluation methodologies.
Certification in relevant areas such as youth development or social services is a plus.
Responsibilities:
Develop and implement effective youth programs that align with community needs and organizational goals.
Oversee the programβs budget, ensuring financial accountability and sustainability.
Direct and mentor a team of social workers, counselors, and volunteers to foster a supportive environment for participants.
Establish policies and procedures regarding participant involvement, program requirements, and benefits.
Engage with community stakeholders to promote program visibility and collaboration.
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Youth Ministry Director
Taptalent.ai is an AI-powered recruitment platform that automates sourcing, outreach, assessments, and scheduling to streamline the entire hiring process.
Education Requirements:
Bachelorβs degree in Theology, Religious Studies, Education, or a related field.
Experience Requirements:
Minimum of 3 years of experience in youth ministry or a similar role.
Other Requirements:
Strong understanding of youth development and effective teaching methods.
Excellent interpersonal and communication skills, both written and verbal.
Ability to lead and inspire youth and volunteers in a faith-based environment.
Familiarity with program development, budgeting, and administrative responsibilities.
Certifications in counseling or youth development are a plus.
Passion for mentoring youth and fostering their spiritual growth.
Responsibilities:
Design and implement engaging youth programs that promote spiritual growth and community involvement.
Coordinate outreach initiatives to encourage youth participation in church activities and events.
Provide guidance and counseling to youth regarding marital, health, financial, and spiritual matters.
Develop and maintain relationships with parents, volunteers, and community organizations to enhance youth ministry efforts.
Oversee the recruitment, training, and management of youth ministry volunteers.
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Yoga Teacher
Taptalent.ai is an AI-powered recruitment platform that automates sourcing, outreach, assessments, and scheduling to streamline the entire hiring process.
Education Requirements:
Certified Yoga Teacher with a minimum of 200 hours of training from a recognized program.
Experience Requirements:
Experience in teaching group classes and private sessions.
Other Requirements:
Strong knowledge of yoga styles, techniques, and anatomy.
Excellent communication and interpersonal skills.
Ability to adapt classes to suit different skill levels and physical abilities.
First Aid and CPR certification are preferred.
Commitment to ongoing professional development in yoga and wellness.
Responsibilities:
Instruct and coach individuals or groups in yoga practices, focusing on personal fitness and wellness.
Demonstrate yoga techniques and postures, ensuring accurate form and alignment.
Observe and assess participantsβ performance, providing constructive feedback and modifications.
Develop and implement tailored yoga programs based on individual or group needs.
Create a supportive and inclusive environment that fosters personal growth and mindfulness.
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Yoga Instructor
Taptalent.ai is an AI-powered recruitment platform that automates sourcing, outreach, assessments, and scheduling to streamline the entire hiring process.
Education Requirements:
Certification from a recognized Yoga Teacher Training program (200-hour minimum preferred).
Experience Requirements:
Proven experience as a Yoga Instructor with a strong understanding of various yoga styles, such as Hatha, Vinyasa, or Ashtanga.
Other Requirements:
Excellent communication and interpersonal skills to effectively engage with diverse participants.
Ability to create inclusive and adaptive yoga practices suitable for varying skill levels and physical conditions.
Strong organizational skills with the ability to manage class logistics and participant needs effectively.
Current CPR/First Aid certification is preferred.
Passion for fitness, wellness, and helping others achieve their personal health goals.
Responsibilities:
Instruct and coach individuals and groups in yoga practices, ensuring safe and effective exercise techniques.
Demonstrate yoga poses and provide clear verbal and physical cues to enhance participantsβ understanding.
Observe and assess participantsβ performance, offering corrective measures to improve alignment and technique.
Develop and implement tailored yoga sequences that cater to the unique needs and fitness levels of participants.
Maintain a positive and inclusive atmosphere that promotes personal growth and overall wellness.
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SDE 2 - Backend (4+ YOE)
SiteRecon is a mapping software empowering landscaping pros to deliver exceptional customer experiences from sales to renewal, boosting efficiency and growth.
Education Requirements:
Graduated in 2021 or before
Experience Requirements:
4+ YOE in the industry, excluding any career breaks
Other Requirements:
Python or Java proficiency is a MUST
Should be able to join in 15 days once the offer letter is released
Responsibilities:
Owning entire code bases, improving them over time, and killing tech debts
Production systems - you will have full access to the end delivery systems. You will be talking about security issues, performance issues, and QA issues. Isn't that what complete ownership stands for?
You make decisions and drive what's built in the future at SiteRecon. Whatever you need - tools, processes, people. Whatever makes the product great, you will have it all to make great software.
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Applied ML Engineer
SiteRecon is a mapping software empowering landscaping pros to deliver exceptional customer experiences from sales to renewal, boosting efficiency and growth.
Education Requirements:
Master's/PhD in Computer Science, Machine Learning, or related field preferred.
Experience Requirements:
5+ years of hands-on deep learning experience
Track record of successfully deploying computer vision models in production
Experience with vision transformer architectures
Experience optimizing models for production using ONNX/TensorRT
Background in handling high-resolution satellite/aerial imagery preferred.
Other Requirements:
Strong foundation in computer vision and deep learning fundamentals
Extensive experience training transformer models from scratch
Expert-level proficiency in PyTorch
Experience with ONNX or TensorRT model optimization and deployment
Deep understanding of distributed computing and parallel processing
Advanced Python knowledge, including multi-threading and multi-processing optimization
Experience with semantic segmentation tasks
Proven track record of handling large-scale data processing
Responsibilities:
Design and implement the transformer-based architecture for the semantic segmentation of aerial imagery.
Develop efficient image-to-token and token-to-image conversion pipelines.
Create and maintain training datasets, including data cleaning, augmentation, and validation.
Optimize model training processes for distributed computing environments.
Implement efficient inference pipelines for production deployment.','Collaborate with the engineering team to integrate new models into existing infrastructure.
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Senior Computer Vision Researcher
SiteRecon is a mapping software empowering landscaping pros to deliver exceptional customer experiences from sales to renewal, boosting efficiency and growth.
Education Requirements:
preferably tier-1 college (IISc, IITs, NITs, BITS and others)
Masters/PhD in Computer Science, Machine Learning, or related field preferred
Experience Requirements:
5-15 YOE
Worked on at least 1 Computer vision problem statement in the past 5 years
Have built, trained and deployed models on production before
Experience with vision transformer architectures
Experience optimizing models for production using ONNX/TensorRT','Background in handling high-resolution satellite/aerial imagery preferred
Other Requirements:
Comfortable with WFO in Bangalore or Noida
Happy to read research papers day in day out and train on terabytes of image data on big H100 clusters
Strong foundation in computer vision and deep learning fundamentals
Extensive experience training transformer models from scratch
Expert-level proficiency in PyTorch
Experience with ONNX or TensorRT model optimization and deployment
Deep understanding of distributed computing and parallel processing
Advanced Python knowledge, including multi-threading and multi-processing optimization
Experience with semantic segmentation tasks
Proven track record of handling large-scale data processing
Responsibilities:
Design and implement transformer-based architecture for semantic segmentation of aerial imagery
Develop efficient image-to-token and token-to-image conversion pipelines
Create and maintain training datasets, including data cleaning, augmentation, and validation
Optimize model training processes for distributed computing environments
Implement efficient inference pipelines for production deployment','Collaborate with engineering team to integrate new models into existing infrastructure
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Account Executive
Bubble is an AI-powered no-code platform for building web and mobile applications quickly, enabling users to launch apps with drag-and-drop editing.
Benefits:
Offers Equity
Offers Commission
Competitive compensation
Other Requirements:
Legally authorized to work in the United States
Willing to relocate to the NYC area
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Lead Product Manager, Forward Deployed
Tribe AI builds custom AI solutions for enterprises, accelerating delivery from idea to production in months and ensuring real business value.
Benefits:
Client-Driven Innovation
Strategic Impact
Technical Excellence
Balanced Autonomy
Professional Growth
Experience Requirements:
10+ years of product management experience, with significant time spent in client-facing roles
Proven track record of leading complex technical product initiatives from conception to delivery
Strong understanding of AI/ML technologies and their practical applications in enterprise settings
Experience in consulting or professional services environments
Exceptional communication skills with the ability to translate technical concepts for business audiences
Other Requirements:
Experience managing stakeholder relationships at the executive level
Experience with agile methodologies and product development frameworks
Responsibilities:
Solution Design & Discovery
Product Vision & Strategy
Delivery Leadership
Value Realization
Translate client-specific solutions into scalable, repeatable products
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Technical Lead - Talent Admissions
Tribe AI builds custom AI solutions for enterprises, accelerating delivery from idea to production in months and ensuring real business value.
Benefits:
Shape the future of AI talent operations at a growing AI consultancy
Work with exceptional technical talent across various AI specializations
Drive innovation in how we identify, vet, and deploy technical expertise
Contribute to the strategic impact of enterprise AI adoption
Experience Requirements:
5+ years of experience in engineering management or technical leadership roles
Strong technical background with recent hands-on experience in software development
Background in AI/ML engineering or related technical fields
Experience in building LLM-based agentic systems
Experience in technical interviewing and candidate assessment
Other Requirements:
Track record of building and managing high-performing technical teams
Excellent communication and relationship-building skills
Experience in consulting or professional services environments
Familiarity with talent operations
Experience with process automation and tool development
Responsibilities:
Design and implement robust technical assessment frameworks to evaluate candidates' skills and expertise
Conduct in-depth technical interviews to validate candidates' capabilities and experience
Collaborate with delivery teams to understand project requirements and identify the right technical profiles
Build and maintain strong relationships with talent in our network
Drive automation initiatives to streamline talent sourcing, vetting, and staffing processes
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Lead AI Engineer, Platform
Tribe AI builds custom AI solutions for enterprises, accelerating delivery from idea to production in months and ensuring real business value.
Benefits:
Strategic Impact
Technical Excellence
Engineering Leadership
Cross-Project Exposure
Innovation-First Environment
Experience Requirements:
5+ years of experience building production-level AI solutions
Strong experience designing and implementing reusable systems, modules, and components
Hands-on experience with modern AI/ML technologies, including LLMs, RAG, and agent systems
Experience supporting and mentoring other engineers in technical implementation
Strong communication skills with the ability to explain complex technical concepts to diverse audiences
Other Requirements:
Experience working in a consulting or services environment with client-deployed solutions
Proven ability to balance technical excellence with practical business outcomes
Experience working with distributed teams across multiple projects
Responsibilities:
Maintain, enhance, and expand our foundational codebase
Support project teams in effectively utilizing our platform components
Identify opportunities to incorporate successful project implementations back into the platform
Proactively address bugs, performance issues, and feature gaps in the platform
Reduce barriers to productivity by creating training materials and documentation for platform components
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Lead Product Manager, AI Platform
Tribe AI builds custom AI solutions for enterprises, accelerating delivery from idea to production in months and ensuring real business value.
Benefits:
Strategic Impact
Technical Excellence
Cross-Functional Collaboration
Innovation-First Environment
Professional Growth
Experience Requirements:
7+ years of experience in product management, with a proven track record of delivering successful technical products
User obsessed - willing to spend as much time as needed with your users to fully understand what is working well, what isn't, and to collect the best feedback (both qualitative and quantitative)
Passion for user-centric product development and solving real-world challenges through innovative solutions
Strong understanding of enterprise security, compliance, and deployment requirements
Experience working with engineering teams on complex technical products or APIs
Other Requirements:
Excellent written and verbal communication skills for engaging with both technical and non-technical stakeholders
Prior experience in Platform Product Management and impact measurement using quantitative (e.g., metrics, analytics) and qualitative data
Strategic thinker who can balance short-term needs with long-term platform vision
Data-driven approach to decision-making and prioritization
Responsibilities:
Collaborate with sales teams to understand upcoming project needs, prioritize and align platform capabilities with market demands, and drive value propositions that streamline deal conversion
Partner directly with active project teams through 1:1 pairing sessions to provide platform expertise and ensure optimal implementation
Be on top of and track key metrics to quantify the platform's value, gather user feedback, and continuously improve the platform experience
Identify successful project-specific implementations that can be standardized and incorporated into the core platform
Develop and maintain comprehensive ROI models demonstrating the business value of platform adoption across projects
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Delivery Lead
Tribe AI builds custom AI solutions for enterprises, accelerating delivery from idea to production in months and ensuring real business value.
Benefits:
Shape the Future of AI Delivery
Unparalleled Project Diversity
Work with Technical Excellence
Strategic Impact
Innovation-First Environment
Experience Requirements:
5+ years of consulting and delivery experience, with a focus on technical or AI-related projects
Strong track record managing large-scale technical projects and teams in fast-paced environments
Deep understanding of AI project lifecycle and delivery methodologies, with the ability to adapt approaches to meet unique project needs
Experience managing complex client relationships at the executive level, with excellent communication skills across technical and business audiences
Strategic mindset with the ability to balance customer outcomes and business objectives, ensuring both client satisfaction and project profitability
Other Requirements:
Proven ability to build and scale delivery processes, with a passion for continuous improvement and delivery excellence
Experience managing distributed teams and contractor workforces, aligning with Tribe's unique talent model
Adaptability and problem-solving skills to navigate the challenges of cutting-edge AI projects
Strong analytical skills with the ability to translate data into actionable insights for both clients and internal teams
Responsibilities:
Drive project scoping, planning, and execution of key customer engagements, ensuring alignment with client objectives and Tribe's delivery standards
Manage executive client relationships, serving as the key point of contact and escalation point
Identify, assess, and manage delivery risks and issues, ensuring they are mitigated or escalated as necessary
Drive resource allocation and optimization across your project teams, leveraging Tribe's unique network of specialized AI talent
Collaborate cross-functionally with Sales, Marketing, and other internal teams to ensure seamless project execution and client satisfaction
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AI Solutions Architect
Tribe AI builds custom AI solutions for enterprises, accelerating delivery from idea to production in months and ensuring real business value.
Benefits:
Competitive Salary
Equity package
Health insurance
Unlimited Vacation time
Experience Requirements:
5+ years leading technical teams, experience as a Sales Engineer / Solutions Architect, or a similar technical pre-sales role in the AI, cloud, or backend infrastructure space
Experience in customer-facing roles, with the ability to scope projects and estimate the required effort to build end-to-end applications
Baseline knowledge of Generative AI and the evolving LLM ecosystem
Expertise with production cloud infrastructure on AWS, Azure, and GCP
Experience architecting end-to-end solutions across different domains
Other Requirements:
Passionate about exploring new technologies and designing solutions to complex technical challenges
Excellent communication skills to articulate complex technical concepts to diverse audiences
Frequently traveling to see clients and partners (~1X per month)
Responsibilities:
Design innovative AI architectures that solve complex business problems
Lead technical discovery workshops to explore novel applications of AI across diverse domains
Develop reference architectures and technical frameworks that showcase whatβs possible with current and emerging AI technologies
Guide clients through the technical landscape of AI, helping them understand capabilities and limitations of different approaches
Partner with sales teams to translate complex technical concepts into clear value propositions
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