AI Jobs
Find the latest job opportunities in AI and tech
Has Salary
Product Support Specialist
Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.
Benefits:
Nice work environment
Competitive Salary
Health Insurance
Stock Options
Annual Company Trip
Experience Requirements:
Hands-on experience in a customer-facing or support capacity
Comfortable using tools like Zendesk, HubSpot, Pylon, or similar
Experience troubleshooting product or technical issues
Other Requirements:
Located in LATAM or the US working within US time zones
Clear written and verbal communication skills
Responsibilities:
Main point of contact for users via email, chat, and video
Troubleshoot and guide customers through product workflows
Collaborate with Product and Engineering to report recurring issues
Contribute to support processes and internal playbooks
Identify trends in customer queries to suggest proactive solutions
Show more details
Junior Product Support Specialist
Scale outbound sales with an all-in-one AI platform that combines high-quality lead generation, real-time intent signals, and automated multichannel engagement.
Benefits:
Nice work environment
Competitive Salary
Health Insurance
Stock Options
Annual Company Trip
Experience Requirements:
Prior experience in customer-facing roles is a plus
No previous experience in SaaS or product support required
Other Requirements:
Proficiency in English is mandatory
Based in the Americas working within U.S. time zones
Responsibilities:
Communicate with customers via email, chat, and video calls
Learn the product inside and out to help users find solutions
Collaborate with Product and Engineering to share insights
Build and update help center documentation and FAQs
Ensure full resolution of customer issues
Show more details