
TapTalk.io

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About
TapTalk.io is a B2B company specializing in omnichannel chat solutions, in-app chat SDK, messaging API, and OTP via WhatsApp. It offers OneTalk for omnichannel solutions, PowerTalk for in-app chat, SendTalk for OTP and notifications via WhatsApp, and SalesTalk for social commerce. Key features include centralized customer interaction management, personalized messaging, automated workflows, and integrations with various social media channels. Pricing plans include Essential, Professional, Premium, and Corporate options, catering to different business sizes and needs. The platform aims to enhance business communication, boost conversion rates, and foster customer loyalty.
Platform
Features
• social commerce
• in-app chat sdk
• otp via whatsapp
• omnichannel messaging platform
• multiple broadcast feature for onetalk
• genai chatbot
• reminder via whatsapp
• notification via whatsapp
FAQs
Selamat datang di TapTalk.io! Apa itu OmniChannel?
Omnichannel adalah platform integrasi berbagai saluran yang digabungkan menjadi satu sistem manajemen untuk meningkatkan kepuasan pelanggan dan pengalaman pelanggan.
Social Media apa saja yang bisa diintegrasikan ke OneTalk?
Anda bisa mengintegrasikan channel WhatsApp SME, WhatsApp Business API, Instagram DM, FB Messenger, Twitter DM, Live Chat dan LINE
Bagaimana cara mengintegrasi channel ke OneTalk?
Berikut dokumentasi yang bisa dipelajari untuk mengintegrasikan channel Social Media ke dashboard OneTalk https://docs.taptalk.io/onetalk-omnichannel-documentation/onetalk-channel-integration
Apa itu Chatbot? Fitur apa saja yang tersedia?
Chatbot adalah program kecerdasan buatan yang dapat mensimulasikan percakapan (atau obrolan) dengan pengguna melalui aplikasi perpesanan, situs web, aplikasi seluler, atau melalui telepon.
What is OneTalk?
A single dashboard to manage WhatsApp, Twitter, FB Messenger, Telegram, LINE and email to elevate your sales, marketing, and support experience.
Pricing Plans
Essential Plan
IDR900000.00 / / month• Up to 1.000 MAU
• 3 Channels
• 5 Agents Quota
• 2 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Channel Multiple Topics
Professional Plan
IDR1800000.00 / / month• Up to 3.000 MAU
• 5 Channels
• 7 Agents Quota
• 5 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Channel Multiple TopicsAdvanced broadcastCase LabelStart New ConversationAuto ResponderOffice Hours
Premium Plan
IDR3600000.00 / / month• Up to 10.000 MAU
• 15 Channels
• 15 Agents Quota
• 10 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Channel Multiple TopicsAdvanced broadcastCase LabelStart New ConversationAuto ResponderOffice HoursContact Segment
Corporate Plan
Unknown Price• Unlimited MAU (**)
• Unlimited Channels
• Unlimited Agents (**)
• Unlimited Topics (**)
• Dedicated Account Manager (***)
• Special Integration (CRM, ERP, etc.)
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed ReportChannel Multiple TopicsAdvanced broadcastCase LabelStart New ConversationAuto ResponderOffice HoursContact SegmentAuto Resolve CaseAssignment Rule Round RobinCustom RoleFirst Response SLA ConfigAPI Integration
Essential Plan
IDR625000.00 / / month• Up to 1.000 MAU
• 3 Channels
• 5 Agents Quota
• 2 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Channel Multiple Topics
Professional Plan
IDR1250000.00 / / month• Up to 3.000 MAU
• 5 Channels
• 7 Agents Quota
• 5 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Advanced broadcastCase LabelStart New ConversationAuto ResponderOffice Hours
Premium Plan
IDR2500000.00 / / month• Up to 10.000 MAU
• 15 Channels
• 15 Agents Quota
• 10 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Advanced broadcastCase LabelStart New ConversationAuto ResponderOffice HoursContact Segment
Corporate Plan
Unknown Price• Unlimited MAU (**)
• Unlimited Channels
• Unlimited Agents (**)
• Unlimited Topics (**)
• Dedicated Account Manager (***)
• Special Integration (CRM, ERP, etc.)
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed ReportAdvanced broadcastCase LabelStart New ConversationAuto ResponderOffice HoursContact SegmentAuto Resolve CaseAssignment Rule Round RobinCustom RoleFirst Response SLA ConfigAPI Integration
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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