TapTalk.io
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About
TapTalk.io is a B2B company specializing in chat solutions. Their products include OneTalk (omnichannel messaging), PowerTalk (in-app chat SDK), SendTalk (OTP and notifications via WhatsApp), and SalesTalk (social commerce). They offer features such as centralized customer interaction, personalized messaging, and automation across multiple channels. They also provide integrations for WhatsApp, Instagram, Facebook Messenger, Twitter, LINE and more. TapTalk offers various pricing plans depending on the features needed and number of users.
Platform
Task
Features
• personalized interaction
• social commerce
• in-app chat sdk
• otp via whatsapp
• multiple broadcast feature
• automated interaction
• centralized interaction
• omnichannel messaging platform
FAQs
Selamat datang di TapTalk.io! Apa itu OmniChannel?
Omnichannel is a platform that integrates various channels into a single management system to improve customer satisfaction and customer experience. In customer support, omnichannel unites various messaging channels on the same platform.
Social Media apa saja yang bisa diintegrasikan ke OneTalk?
You can integrate WhatsApp SME, WhatsApp Business API, Instagram DM, FB Messenger, Twitter DM, Live Chat and LINE channels.
Bagaimana cara mengintegrasi channel ke OneTalk?
Here is the documentation that can be studied to integrate Social Media channels into the OneTalk dashboard https://docs.taptalk.io/onetalk-omnichannel-documentation/onetalk-channel-integration
Apa itu Chatbot? Fitur apa saja yang tersedia?
Chatbot is an artificial intelligence program that can simulate conversations (or chats) with users via messaging applications, websites, mobile apps, or via telephone.
Pricing Plans
Essential Plan
IDR900000.00 / month• Up to 1.000 MAU
• 3 Channels
• 5 Agents Quota
• 2 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Channel Multiple Topics
Professional Plan
IDR1800000.00 / month• Up to 3.000 MAU
• 5 Channels
• 7 Agents Quota
• 5 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Channel Multiple Topics Advanced broadcast Case Label Start New Conversation Auto Responder Office Hours
Premium Plan
IDR3600000.00 / month• Up to 10.000 MAU
• 15 Channels
• 15 Agents Quota
• 10 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Channel Multiple Topics Advanced broadcast Case Label Start New Conversation Auto Responder Office Hours Contact Segment
Corporate Plan
Unknown Price• Unlimited MAU (**)
• Unlimited Channels
• Unlimited Agents (**)
• Unlimited Topics (**)
• Dedicated Account Manager (***)
• Special Integration (CRM, ERP, etc.)
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report Channel Multiple Topics Advanced broadcast Case Label Start New Conversation Auto Responder Office Hours Contact Segment Auto Resolve Case Assignment Rule Round Robin Custom Role First Response SLA Config API Integration
Essential Plan
IDR625000.00 / month• Up to 1.000 MAU
• 3 Channels
• 5 Agents Quota
• 2 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Channel Multiple Topics
Professional Plan
IDR1250000.00 / month• Up to 3.000 MAU
• 5 Channels
• 7 Agents Quota
• 5 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Advanced broadcast Case Label Start New Conversation Auto Responder Office Hours
Premium Plan
IDR2500000.00 / month• Up to 10.000 MAU
• 15 Channels
• 15 Agents Quota
• 10 Topics
• Ticketing Support
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report
• Advanced broadcast Case Label Start New Conversation Auto Responder Office Hours Contact Segment
Corporate Plan
Unknown Price• Unlimited MAU (**)
• Unlimited Channels
• Unlimited Agents (**)
• Unlimited Topics (**)
• Dedicated Account Manager (***)
• Special Integration (CRM, ERP, etc.)
• WhatsApp Verified
• Case Ratings
• Quick Replies
• Detailed Report Advanced broadcast Case Label Start New Conversation Auto Responder Office Hours Contact Segment Auto Resolve Case Assignment Rule Round Robin Custom Role First Response SLA Config API Integration
Job Opportunities
There are currently no job postings for this AI tool.
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