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TapTalk.io

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About

TapTalk.io is a B2B company specializing in omnichannel chat solutions, in-app chat SDK, messaging API, and OTP via WhatsApp. It offers OneTalk for omnichannel solutions, PowerTalk for in-app chat, SendTalk for OTP and notifications via WhatsApp, and SalesTalk for social commerce. Key features include centralized customer interaction management, personalized messaging, automated workflows, and integrations with various social media channels. Pricing plans include Essential, Professional, Premium, and Corporate options, catering to different business sizes and needs. The platform aims to enhance business communication, boost conversion rates, and foster customer loyalty.

Platform
Web
Keywords
whatsappcustomer supportomnichannelsocial commercechat sdk
Task
customer messaging

Features

social commerce

in-app chat sdk

otp via whatsapp

omnichannel messaging platform

multiple broadcast feature for onetalk

genai chatbot

reminder via whatsapp

notification via whatsapp

FAQs

Selamat datang di TapTalk.io! Apa itu OmniChannel?

Omnichannel adalah platform integrasi berbagai saluran yang digabungkan menjadi satu sistem manajemen untuk meningkatkan kepuasan pelanggan dan pengalaman pelanggan.

Social Media apa saja yang bisa diintegrasikan ke OneTalk?

Anda bisa mengintegrasikan channel WhatsApp SME, WhatsApp Business API, Instagram DM, FB Messenger, Twitter DM, Live Chat dan LINE

Bagaimana cara mengintegrasi channel ke OneTalk?

Berikut dokumentasi yang bisa dipelajari untuk mengintegrasikan channel Social Media ke dashboard OneTalk https://docs.taptalk.io/onetalk-omnichannel-documentation/onetalk-channel-integration

Apa itu Chatbot? Fitur apa saja yang tersedia?

Chatbot adalah program kecerdasan buatan yang dapat mensimulasikan percakapan (atau obrolan) dengan pengguna melalui aplikasi perpesanan, situs web, aplikasi seluler, atau melalui telepon.

What is OneTalk?

A single dashboard to manage WhatsApp, Twitter, FB Messenger, Telegram, LINE and email to elevate your sales, marketing, and support experience.

Pricing Plans

Essential Plan
IDR900000.00 / / month

Up to 1.000 MAU

3 Channels

5 Agents Quota

2 Topics

Ticketing Support

WhatsApp Verified

Case Ratings

Quick Replies

Detailed Report

Channel Multiple Topics

Professional Plan
IDR1800000.00 / / month

Up to 3.000 MAU

5 Channels

7 Agents Quota

5 Topics

Ticketing Support

WhatsApp Verified

Case Ratings

Quick Replies

Detailed Report

Channel Multiple TopicsAdvanced broadcastCase LabelStart New ConversationAuto ResponderOffice Hours

Premium Plan
IDR3600000.00 / / month

Up to 10.000 MAU

15 Channels

15 Agents Quota

10 Topics

Ticketing Support

WhatsApp Verified

Case Ratings

Quick Replies

Detailed Report

Channel Multiple TopicsAdvanced broadcastCase LabelStart New ConversationAuto ResponderOffice HoursContact Segment

Corporate Plan
Unknown Price

Unlimited MAU (**)

Unlimited Channels

Unlimited Agents (**)

Unlimited Topics (**)

Dedicated Account Manager (***)

Special Integration (CRM, ERP, etc.)

WhatsApp Verified

Case Ratings

Quick Replies

Detailed ReportChannel Multiple TopicsAdvanced broadcastCase LabelStart New ConversationAuto ResponderOffice HoursContact SegmentAuto Resolve CaseAssignment Rule Round RobinCustom RoleFirst Response SLA ConfigAPI Integration

Essential Plan
IDR625000.00 / / month

Up to 1.000 MAU

3 Channels

5 Agents Quota

2 Topics

Ticketing Support

WhatsApp Verified

Case Ratings

Quick Replies

Detailed Report

Channel Multiple Topics

Professional Plan
IDR1250000.00 / / month

Up to 3.000 MAU

5 Channels

7 Agents Quota

5 Topics

Ticketing Support

WhatsApp Verified

Case Ratings

Quick Replies

Detailed Report

Advanced broadcastCase LabelStart New ConversationAuto ResponderOffice Hours

Premium Plan
IDR2500000.00 / / month

Up to 10.000 MAU

15 Channels

15 Agents Quota

10 Topics

Ticketing Support

WhatsApp Verified

Case Ratings

Quick Replies

Detailed Report

Advanced broadcastCase LabelStart New ConversationAuto ResponderOffice HoursContact Segment

Corporate Plan
Unknown Price

Unlimited MAU (**)

Unlimited Channels

Unlimited Agents (**)

Unlimited Topics (**)

Dedicated Account Manager (***)

Special Integration (CRM, ERP, etc.)

WhatsApp Verified

Case Ratings

Quick Replies

Detailed ReportAdvanced broadcastCase LabelStart New ConversationAuto ResponderOffice HoursContact SegmentAuto Resolve CaseAssignment Rule Round RobinCustom RoleFirst Response SLA ConfigAPI Integration

Job Opportunities

There are currently no job postings for this AI tool.

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Social Media

Mobile Apps

Ratings & Reviews

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