EXPA.AI
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About
EXPA.AI is an AI-powered chatbot solution designed to automate customer experience workflows, streamline business operations, and improve customer satisfaction. It allows businesses to track and analyze customer interactions to generate insightful data, providing customers with quick and easy access to information and support 24/7. The platform enables scaling support without increasing headcount and empowers staff by handling routine inquiries, treating every customer like a VIP. It offers modules like Bot Builder, Bot Analytics, Chat Inbox, Customer Profiles, Survey Forms, QR & Shortlink, and Landing Page features. With its AI engine (NLU) and integrations, EXPA.AI helps enhance business growth through proven strategies.
Platform
Features
• natural language understanding (nlu)
• customizable workflows
• 24/7 automated customer support
• customer interaction analytics
• ai-powered chatbot builder
• survey forms & landing pages
• customer profile management
• multi-channel integrations
FAQs
How much does the EXPA.AI chatbot cost?
The cost of the EXPA.AI chatbot is available on its pricing page.
Can we purchase a service to build the chatbots?
Yes, we do offer a service for building chatbots. If you have questions about the costs or restrictions, please get in touch with us.
Does the chatbot respond to customer questions 24/7?
Yes, EXPA.AI chatbots will respond 24/7.
How many pages are allowed to connect to the EXPA.AI chatbot?
In the EXPA.AI Chatbot, you can connect as many Facebook pages (projects) as you want. You can use the free version for all, and a paid version on one Facebook page per package.
In a single subscription, how many pages are allowed to connect to the EXPA.AI chatbot?
There is just one page allowed to connect with the EXPA.AI chatbot for a single subscription.
Can you explain what features are included in the chatbot? And what can we do with those?
You can learn more about the features at the EXPA.AI Dashboard.
Does the chatbot respond to the page comments as well?
The page comment reply service is not currently available.
Can I broadcast using the EXPA.AI chatbot on Messenger?
Yes, but you must adhere to the Meta broadcasting policy. More information is available on their Messenger Platform documentation.
How about a minimum contract for the EXPA.AI chatbot?
The minimum contract term for the EXPA.AI chatbot is one year.
What extra features are available in the paid version? Is there any limitation for the EXPA.AI chatbot modules?
All of EXPA.AI's features except NLU are available in the paid version.
How many subscribers are allowed to respond via the chatbot in the paid version?
There are no subscriber limits to responding via the chatbot in the paid version.
How long does server maintenance take?
Server maintenance may cause a few minutes of downtime, and we will update as soon as possible.
What is the difference between Auto Reply and Smart Reply?
Auto-reply matches messages precisely to sample data. Smart Reply (NLU) handles partial matches and can respond to multiple actions, including different branches and addresses.
How many agents are allowed to be added to the paid version?
There are no limitations to adding agents in the paid version.
Pricing Plans
BUSINESS
$500.00 / per month• Bot Builder
• Bot Analytics
• Chat Inbox
• Customer Profiles
• Survey Forms
• QR & Shortlink
• Landing Page
ENTERPRISE
Unknown Price• Business Modules
• AI Engine
• 99% SLA
• 24/7 Support
• Bot Integration
• Customize Workflow
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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