EXPA.AI
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About
EXPA.AI is an AI-powered chatbot platform that helps businesses automate customer experience workflows. It enables businesses to track and analyze customer interactions, provide personalized and real-time information, manage multiple customer chats simultaneously, and automate sales and marketing processes. EXPA.AI offers features such as NLU, integrations, real-time analytics, a bot builder, chat inbox, customer profiles, and more. It caters to various industries and aims to improve efficiency, increase customer satisfaction, and drive business growth.
Platform
Features
• landing page
• bot builder
• qr & shortlink
• survey forms
• customer profiles
• chat inbox
• bot analytics
• ai engine (enterprise plan only)
FAQs
How much does the EXPA.AI chatbot cost?
The cost of EXPA.AI chatbot is available at[here.](pricing.html#pricing)
Can we purchase a service to build the chatbots?
Yes, we do offer a service for building chatbots. If you have questions about the costs or restrictions of this service, please get in touch with us.
Does the chatbot respond to customer questions 24/7?
Yes, chatbots will respond 24/7.
How many pages are allowed to connect to the EXPA.AI chatbot?
In the EXPA.AI Chatbot, you can connect as many Facebook pages (projects) as you want. You can have access to the free version for those projects and can also access the paid version on only one Facebook page per package.
In a single subscription, how many pages are allowed to connect to the EXPA.AI chatbot?
There is just one page allowed to connect with the EXPA.AI chatbot for a single subscription.
Can you explain what features are included in the chatbot? And what can we do with those?
You can learn more about the features at[EXPA.AI Dashboard](https://dashboard.expa.ai).
Does the chatbot respond to the page comments as well?
The page comment reply service is not currently available.
Can I broadcast using the EXPA.AI chatbot on Messenger?
Yes, but you must adhere to the Meta broadcasting policy. You can find more information at the following[link](https://developers.facebook.com/docs/messenger-platform/send-messages/one-time-notification).
How about a minimum contract for the EXPA.AI chatbot?
The minimum contract term is one year.
What extra features are available in the paid version? Is there any limitation for the EXPA.AI chatbot modules?
All of EXPA.AI's features except NLU are available.
How many subscribers are allowed to respond via the chatbot in the paid version?
There are no subscriber limits to responding via the chatbot in the paid version.
How long does server maintenance take?
Sometimes, server maintenance may cause a few minutes of downtime, and we will update as soon as possible.
What is the difference between Auto Reply and Smart Reply?
When the user's message precisely matches the sample data (intent data) in the auto-reply module, the auto-reply takes the appropriate action.
How many agents are allowed to be added to the paid version?
There are no limitations to adding agents in the paid version.
Pricing Plans
BUSINESS
$500.00 / /mo• Bot Builder
• Bot Analytics
• Chat Inbox
• Customer Profiles
• Survey Forms
• QR & Shortlink
• Landing Page
ENTERPRISE
Unknown Price• Business Modules
• AI Engine
• 99% SLA
• 24/7 Support
• Bot Integration
• Customize Workflow
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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