YeldaAI
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About
YeldaAI provides AI-powered voice and chatbot solutions for customer service. Their callbots handle a significant portion of calls autonomously, freeing up human agents for more complex interactions. The platform integrates with various communication channels (phone, website, messaging apps) and offers customizable options. Pricing is based on usage ($0.15/minute). YeldaAI emphasizes enhancing the customer experience and improving operational efficiency. It's a SaaS platform that aims to be simple to use and create intelligent, natural-sounding conversations with AI.
Platform
Task
Features
• 24/7 availability
• natural language processing
• generative ai
• automated call handling
• voicebot
• callbot
• call routing and qualification
• voice ai agents
FAQs
What is a callbot?
A callbot is a voice conversational agent using AI to understand and respond to customer inquiries during phone calls. It uses voice recognition and speech processing to convert speech to text, process the request, and convert the response back to speech.
Why integrate a voice AI agent into your customer service?
Integrating a voice AI agent improves customer service by offering 24/7 availability, reducing wait times, and handling up to 50% of calls, increasing operational productivity and reducing costs.
How to integrate a callbot into your business?
Define objectives, choose a solution (like YeldaAI), plan and implement the system, customize the voice AI agent, test and adjust, launch, monitor performance, and continuously optimize.
How much does a callbot cost?
YeldaAI offers free setup and charges $0.15 per minute of communication.
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