KARAKURI provides a suite of AI-powered tools designed to streamline customer service and contact center operations. The main offerings include KARAKURI chatbot (a high-accuracy AI chatbot), KARAKURI smartFAQ (integrating chatbot and FAQ management), and KARAKURI talk (human-AI chat integration). KARAKURI hello predicts and assists customers, while KARAKURI skills allows for quick customization. The platform is known for its user-friendly interface and comprehensive support, with a high customer satisfaction rate and a 99% retention rate. It's utilized by many leading Japanese companies.
• ai chatbot
• faq management
• q&a/faq generation tool
• operator support tool
• chatbot enhancement
• web customer support
• human chat integration
KARAKURI's features include: • User-friendly interface for easy operation. • Comprehensive support before and after implementation. • Easy integration and customization with other tools.
Yes, KARAKURI is designed for easy use, even without IT knowledge. Basic internet shopping experience is sufficient for operation. While initial setup requires some data, KARAKURI assists in its creation.
Pre-implementation support includes planning, scenario development, data creation, and AI accuracy improvement. Post-implementation support ensures smooth operation through meetings, chat, and email.
There are currently no job postings for this AI tool.
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