KARAKURI
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About
KARAKURI specializes in bridging the AI gap for Japanese companies, offering practical and accessible AI solutions. They combine their leading domestic LLM technology with deep expertise in contact center operations. Their services, branded as "KARAKURI Digital CS series," include customer support AI agents like Generative Navigator, advanced AI chatbots, smart FAQ tools, and operator-friendly chat tools. They also provide data preparation tools like KARAKURI Knowledge Generator for FAQ generation and RAG optimization, and EX solutions such as KARAKURI assist/assist AI for operator support and knowledge management. Additionally, KARAKURI offers AI BPO services, conducts research and development on its proprietary LLM (KARAKURI LM) for customer support innovation, and provides generative AI development consulting and training. Their aim is to enable human-AI co-creation and spread new AI utilization models globally.
Platform
Features
• generative ai consulting
• advanced ai chatbots
• proprietary llm development
• ai bpo services
• operator assistance ai
• ai-driven data preparation
• searchable faq tools
• ai-powered customer support agents
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