KARAKURI
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About
KARAKURI provides a suite of AI-powered tools designed to streamline customer service and contact center operations. The main offerings include KARAKURI chatbot (a high-accuracy AI chatbot), KARAKURI smartFAQ (integrating chatbot and FAQ management), and KARAKURI talk (human-AI chat integration). KARAKURI hello predicts and assists customers, while KARAKURI skills allows for quick customization. The platform is known for its user-friendly interface and comprehensive support, with a high customer satisfaction rate and a 99% retention rate. It's utilized by many leading Japanese companies.
Platform
Task
Features
• ai chatbot
• faq management
• q&a/faq generation tool
• operator support tool
• chatbot enhancement
• web customer support
• human chat integration
FAQs
What are the key features of KARAKURI?
KARAKURI's features include: • User-friendly interface for easy operation. • Comprehensive support before and after implementation. • Easy integration and customization with other tools.
Can I use KARAKURI without IT knowledge?
Yes, KARAKURI is designed for easy use, even without IT knowledge. Basic internet shopping experience is sufficient for operation. While initial setup requires some data, KARAKURI assists in its creation.
What kind of support does KARAKURI offer?
Pre-implementation support includes planning, scenario development, data creation, and AI accuracy improvement. Post-implementation support ensures smooth operation through meetings, chat, and email.
Job Opportunities
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