Azule
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About
Azule delivers AI agents that businesses can train to interact with customers on their behalf, automating complex tasks and handling over 80% of customer service tickets. It allows agents to edit and search orders, and integrate with third-party tools, all while adhering to the brand's policies. Businesses can train agents by uploading various types of data, including videos, documents, images, and audio. Azule goes beyond text responses, supporting video, images, links, and citations. The solution is modular, customizable, and focuses on data privacy, allowing businesses complete control over their data. It offers hosted chat solutions, API access for integration, automatic fine-tuning without technical knowledge, and intuitive training tools for complete response control. It aims to empower teams with AI for 24/7 customer support and efficient task automation.
Platform
Features
• 24/7 customer support
• automatic fine-tuning and response control
• hosted chat solutions and api access
• rich chat responses with video, images, links, and citations
• train agents with diverse data (video, docs, images, audio)
• integration with third-party tools
• automate complex tasks and customer service
• trainable ai agents for customer interaction
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