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[24]7.ai
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About
[24]7.ai is a Customer Experience (CX) Solutions and Services provider blending deep operational expertise, omnichannel customer interaction support, and award-winning AI-powered CX products. Their AI-powered omnichannel CX platform, [24]7 Engagement Cloud, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.
Platform
Task
Features
• conversational intelligence
• campaign management
• generative ai
• conversation automation
• agent experience
• ai-powered omnichannel cx platform
• customer care outsourcing
• omnichannel cx management
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