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[24]7.ai

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About

[24]7.ai is a Customer Experience (CX) Solutions and Services provider blending deep operational expertise, omnichannel customer interaction support, and award-winning AI-powered CX products. Their AI-powered omnichannel CX platform, [24]7 Engagement Cloud, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.

Platform

Keywords

ai generative ai customer experience contact center cx

Task

customer service

Features

• conversational intelligence

• campaign management

• generative ai

• conversation automation

• agent experience

• ai-powered omnichannel cx platform

• customer care outsourcing

• omnichannel cx management

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