Gleap
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About
Gleap is an AI-first customer support and feedback platform that helps businesses improve their products, boost sales, and strengthen customer relationships. It offers AI-powered features such as a GPT-4o & Claude powered chatbot (Kai), visual bug reporting, live chat, public roadmaps, knowledge bases, and surveys. Gleap also provides marketing automation tools like release notes, custom bots, and automated messaging. The platform caters to various needs, from hobby projects and freelancers to large enterprises, with different pricing plans available. The company is based in Austria and offers various job opportunities.
Platform
Task
Features
• marketing automation
• live chat
• customer feedback
• ai customer support
• ai support bot (kai)
• knowledge base software for scaling support and help centers (seo-optimized help center in minutes, etc.)
• public roadmaps
• visual bug reporting
FAQs
How is the Gleap price calculated?
Our price is calculated using the base subscription fee, add-on charges, AI token usage, and outbound messages sent. ~$0.02 per AI response; $2 per 1000 emails.
What if I surpass 100,000 monthly active users (MAU)?
For MAUs exceeding 100,000, we offer custom Enterprise plans. Contact our sales team to discuss.
Can I pay by invoice?
Yes, for yearly subscriptions over $1000. Let us know your preference.
Are there startup discounts?
Yes! Our Gleap startup program offers a 50% discount for the first year. Learn more at /early-stage-startups
Pricing Plans
Hobby
USD39.00 / monthly• 1 team member
• Kai chatbot
• Shared Inbox
• In-app bug reporting
• Unlimited projects
• Public knowledge base
• Public roadmap
Team
USD149.00 / monthly• Unlimited team members
• Kai chatbot
• Shared Inbox
• In-app bug reporting
• Unlimited projects
• Public knowledge base
• Public roadmap
• Team inboxes
• Operating hours
• AI summary
Enterprise
USD499.00 / monthly• Kai chatbot
• Shared Inbox
• In-app bug reporting
• Unlimited projects
• Public knowledge base
• Public roadmap
• Team management
• Operating hours
• AI summary
• AI reply
Job Opportunities
JavaScript Developer
AI-powered customer support and feedback platform offering chatbot, bug reporting, live chat, roadmaps, knowledge bases, surveys, and marketing automation.
Responsibilities:
Amp up and streamline our bug reporting tool
Make life easier for developers globally
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Customer Support (technical)
AI-powered customer support and feedback platform offering chatbot, bug reporting, live chat, roadmaps, knowledge bases, surveys, and marketing automation.
Responsibilities:
Enhance our AI-first support platform
Revolutionize user experiences worldwide
Show more details
Digital Marketing Manager
AI-powered customer support and feedback platform offering chatbot, bug reporting, live chat, roadmaps, knowledge bases, surveys, and marketing automation.
Responsibilities:
Supercharge our global growth
Show more details
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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