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Gleap

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About

Gleap is an AI-first customer support and feedback platform that helps businesses improve their products, boost sales, and strengthen customer relationships. It offers AI-powered features such as a GPT-4o & Claude powered chatbot (Kai), visual bug reporting, live chat, public roadmaps, knowledge bases, and surveys. Gleap also provides marketing automation tools like release notes, custom bots, and automated messaging. The platform caters to various needs, from hobby projects and freelancers to large enterprises, with different pricing plans available. The company is based in Austria and offers various job opportunities.

Platform
Web
Task
customer support

Features

marketing automation

live chat

customer feedback

ai customer support

ai support bot (kai)

knowledge base software for scaling support and help centers (seo-optimized help center in minutes, etc.)

public roadmaps

visual bug reporting

FAQs

How is the Gleap price calculated?

Our price is calculated using the base subscription fee, add-on charges, AI token usage, and outbound messages sent. ~$0.02 per AI response; $2 per 1000 emails.

What if I surpass 100,000 monthly active users (MAU)?

For MAUs exceeding 100,000, we offer custom Enterprise plans. Contact our sales team to discuss.

Can I pay by invoice?

Yes, for yearly subscriptions over $1000. Let us know your preference.

Are there startup discounts?

Yes! Our Gleap startup program offers a 50% discount for the first year. Learn more at /early-stage-startups

Pricing Plans

Hobby
USD39.00 / monthly

1 team member

Kai chatbot

Shared Inbox

In-app bug reporting

Unlimited projects

Public knowledge base

Public roadmap

Team
USD149.00 / monthly

Unlimited team members

Kai chatbot

Shared Inbox

In-app bug reporting

Unlimited projects

Public knowledge base

Public roadmap

Team inboxes

Operating hours

AI summary

Enterprise
USD499.00 / monthly

Kai chatbot

Shared Inbox

In-app bug reporting

Unlimited projects

Public knowledge base

Public roadmap

Team management

Operating hours

AI summary

AI reply

Job Opportunities

Gleap favicon
Gleap

JavaScript Developer

AI-powered customer support and feedback platform offering chatbot, bug reporting, live chat, roadmaps, knowledge bases, surveys, and marketing automation.

engineeringonsiteDornbirn, ATfull-time

Responsibilities:

  • Amp up and streamline our bug reporting tool

  • Make life easier for developers globally

Show more details

Customer Support (technical)

AI-powered customer support and feedback platform offering chatbot, bug reporting, live chat, roadmaps, knowledge bases, surveys, and marketing automation.

Responsibilities:

  • Enhance our AI-first support platform

  • Revolutionize user experiences worldwide

Show more details

Digital Marketing Manager

AI-powered customer support and feedback platform offering chatbot, bug reporting, live chat, roadmaps, knowledge bases, surveys, and marketing automation.

Responsibilities:

  • Supercharge our global growth

Show more details

Explore AI Career Opportunities

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