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Kapture CX

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About

Kapture CX is an AI-native customer experience platform offering a comprehensive suite of solutions for businesses of all sizes. Their offerings include self-service tools like GenAI Knowledge Base, Conversational AI Chatbots, and Voice Bots, empowering customers to resolve issues independently. For agents, Kapture provides an Agent Suite with advanced ticketing, smart routing, and Agent Co-pilot for improved efficiency. Conversation Intelligence capabilities offer valuable customer insights. Kapture also offers Insights for feedback management and Kapture EX for employee experience management. The platform boasts strong security and compliance features and serves various industries including BFSI, retail, travel, and more. Pricing is available upon request.

Platform
Web
Keywords
aicustomer experiencecustomer serviceomnichannelcontact center
Task
customer support

Features

ai voice bots

whatsapp chatbots

bots by kapture

facebook chatbots

email bots

instagram chatbots

conversational ai chatbots

genai knowledge base

Pricing Plans

Essential
Unknown Price
Professional
Unknown Price
Enterprise
Unknown Price

Job Opportunities

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Kapture CX

Manager - Partnerships and Alliances

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

salesonsiteMumbai, INBangalore, INBengaluru, INDelhi, INfull-time

Experience Requirements:

  • 4+ years

  • 3+ years

  • 8+ years

  • 1-2

  • 1 to 4 years

Show more details

Business Development Manager

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

Experience Requirements:

  • 3+ years

Show more details

Senior project manager

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

Experience Requirements:

  • 8+ years

Show more details

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