Education Requirements:

• Full Time MBA in Finance (with engineering /computer applications background preferable)

• CA/CFA (with computer applications mandatory background in last year of commerce)

Experience Requirements:

• 3-4 years

Other Requirements:

• Payments domain experience is must

Responsibilities:

• Gathering requirements and preparing specifications from client requirements.

• Understand & execute the business rules (lisp syntax based proprietary language) Debug and find quick solutions to problems.

• Analysis and assessment of the relevant business issue.

• Write requirements/specifications for all new product features & additions to existing feature.

• Understand the applications, UML Tool, Support the testing team.

Benefits:

• A vibrant and inclusive work environment.

• Collaborative and innovative work environment.

• Continuous learning and training opportunities

• Hyper growth opportunity

Experience Requirements:

• 8+ Years

Other Requirements:

• CPMA certification

Responsibilities:

• Performing daily audits and sending daily audit reports within 48 hours

• Preparing weekly and monthly dashboards

• Providing effective and constructive feedback to agents to improve their performance

• Conducting weekly briefing sessions and refresher trainings as required

• Coordinating with operations teams on process updates

Benefits:

• Research & engineering startup spirit.

• Minimum bureaucracy.

• We’re open and encouraging of new ideas.

• Competitive salary.

• Employee stock options plan for anyone who brings value.

Experience Requirements:

• Would you learn about our product, support the customers, and coordinate our team members?

• Concerned and responsible for our product platform.

• Team player.

• Interest in AI, modern, futuristic mindset.

• A plus is knowledge of Excel macros, MS Access, python scripting, or RESTFul API

Benefits:

• Challenging Projects

• Entrepreneurial Team

• Autonomy in Work

• Learning Sessions

• Networking events

Education Requirements:

• A Master's or Bachelor's degree in Engineering, or a related field such as MCA/B.tech/MTech/ME/PhD is required

Experience Requirements:

• 3-6 years of hands-on experience in data analytics in a fast paced organization

Responsibilities:

• Get hands-on with data to solve complex business problems, brainstorm with team/stakeholders for efficient solutioning

• Translate the business problem into an analytical problem

• Strong hands-on experience with SQL and Python and PYSPARK (Preferred)

• Strong Expertise in manipulating, transforming, and analyzing complex, high-volume, high-dimensionality data from varying sources.

• Define key metrics for business functions that help in streamlining their operations and drive improvements

Benefits:

• Remote-friendly

• Flexible hours

• Startup life

• Events

• Near subway line

Education Requirements:

• 4 Year Degree or equivalent experience

Experience Requirements:

• At least 3 years of experience in a customer-facing

• Experience in Customer Success, Account Management or a client-facing role

• Ability to travel up to 55%

• Capacity for running discovery discussions with the ability to understand one of the largest, most complex industries out there (construction…)

• Be able to interpret difficult situations and help provide solutions for resolution.

Other Requirements:

• Proficiency in juggling tasks, setting priorities, and handling time-bound tasks

• Process-driven and organized.

• Conscientious, have a record of accomplishment, and demonstrated experience with achievement.

• Previous experience in the Construction Industry - a plus but not required

• Outstanding abilities in written-spoken communication – Spanish is a plus but not required

Responsibilities:

• You will onboard new construction customers with a focus on accelerating their time to value and helping them achieve their positive outcomes.

• You are comfortable exceeding target goals by maintaining a high customer retention rate, coordinating with KWANT sales to ensure renewals, and identifying expansion opportunities.

• You will hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers.

• Will monitor account well-being to detect potential churn issues and take proactive measures to reduce them.

• You will promote and encourage the usage and adoption of the Kwant solutions if by hardware and/or software.

Responsibilities:

• Support clients in achieving their goals with Signature AI’s solutions

• Manage client relationships

• Provide training and support

• Address client needs and concerns

• Deliver exceptional service and foster long-term client loyalty

Benefits:

• Premium Healthcare

• Paid Time Off

• Parental Leave

• Bereavement Care

• Financial Wellness (401k with employer match for US employees)

Experience Requirements:

• 3+ years of experience and fluency in SQL

Other Requirements:

• Kind and humble

• Naturally curious and proactive

• Exceptionally strong product sense

• Multitasker who stays organized

• Detail-oriented

• Great communicator and listener

Responsibilities:

• Serve as the partner for product teams

• Proactively explore data to identify opportunities

• Act as the data champion

• Collaborate with cross-functional teams

• Bring your product mindset to elevate visibility and utilization

Benefits:

• Competitive salary and benefits package

• Opportunity to work with a talented and passionate team

• Flexible remote work environment

• Professional development and growth opportunities

• A chance to make a significant impact in a rapidly growing company

Education Requirements:

• Degree in Business, Marketing, Communications, or a related field

Experience Requirements:

• Minimum 5 years of experience in a customer success role in a SaaS environment

• Strong technical aptitude in understanding and addressing API-related queries. Experience in collaborating with technical teams to resolve complex customer issues

Other Requirements:

• Excellent communication and interpersonal skills

• Ability to build rapport, trust, and an emotional connect with customers

• Strong problem-solving skills and the ability to think strategically

• Self-motivated, proactive, and able to work independently in a remote setting

• A strong understanding of video editing and content creation tools will be a big plus

• Willingness to work during EST business hours to provide timely support and engagement with customers

Responsibilities:

• Develop and maintain strong, long-lasting relationships with customers

• Onboard new clients, ensuring they are set up for success and fully understand the platform's capabilities

• Provide ongoing support and guidance to customers, addressing their queries and resolving issues promptly

• Monitor customer health and proactively identify opportunities for upselling and cross-selling

• Collaborate with the sales, product, and support teams to ensure a seamless customer experience

Benefits:

• A comfortable and relaxed working atmosphere in a small, enthusiastic, young team

• Salary above industry average

• Flexible working hours

• Ability to work from home

• Opportunity for further professional development and growth within Lebesgue

Experience Requirements:

• Previous experience in Customer Service or Sales positions

Other Requirements:

• Excellent written and spoken English

• Excellent communication skills, both written and spoken

• Good presentation skills

• A forward thinking mindset contributing to improving our software and user experience

• Previous experience with Facebook Ads or Google Ads

Responsibilities:

• Onboard new users via email, chat and guided video calls

• Help our users increase their online marketing ROI with the use of our software and industry best practices

• Support users in use of our software, report bugs, mediate conversations between users and the rest of the Lebesgue team

• Conduct user experience interviews

• Monitor users’ advertising performance on Facebook and Google ads and proactively reach out to them to maximize opportunities Prospect and reach out to potential new users (don’t worry, we don’t do cold calling) Demo our software on calls with potential users and lead them to install and try it for themselves

Experience Requirements:

• Any (new grads ok)

Benefits:

• competitive pay

• health, dental, vision and life insurance

• flexible paid time off

• 401(k) matching

• remote environment

Responsibilities:

• gathering and analyzing business requirements

• translating requirements into technical specifications

• working with stakeholders to ensure requirements are met

• working with the development team to ensure project completion on time and within budget

Benefits:

• People First Culture

• People Friendly Guidelines

• Equal Opportunity Organization

• Better Half Program

• Health & Wellness Programs Buddy Referral Program ESOPs Comprehensive Medical Insurance for dependents including parents Tax Saving Structure Sports Clubs & Fun Committees Office Libraries Snack Pantries

Experience Requirements:

• 3-7 years

Other Requirements:

• Experience in core banking application Tech Support.

• Experience in ticket tracking and resolving on time.

• Experience with Linux/UNIX server.

• Experience with CASA, Banking CRM application, Loans, Term deposit.

• Proficient with Excel.

• Hands-on experience on ticketing tools (Jira / Freshdesk).

• Readiness to be on call and/ or put in extra hours for task closure.

• Excellent verbal, written, presentation and interpersonal communication skills.

• Ability to make complex technical matters easy-to-comprehend for non-technical persons.

• Experience in Banking applications is desirable with excellent communication skills.

• Experience in Core Banking (CBS) applications is mandatory.

Responsibilities:

• Take end-to-end Ownership of Application Support for Production Systems Issues resolution.

• Responsible for,Providing the first-line of after-deployment technical support for applications and and/or associated production systems diagnostics, and network health monitoring.

• Responsible for, Execution of various compliances testing and financial systems certifications.

• Responsible for, Deploying applications on client system or production environment.

• Responsible for, Coordination and/or for deploying hands-on fixes, patches and software updates at the application level, and as appropriate at the network level.

Education Requirements:

• Bachelor’s degree in Business, IT, or a related field

Experience Requirements:

• 5+ years of experience as a business analyst or in a similar role

Other Requirements:

• Proficient in business analysis, requirements gathering, and process mapping

• Skilled in data analysis and using project management tools (e.g., JIRA, Confluence)

• Strong analytical, problem-solving, and critical-thinking skills

• Excellent communication skills, both verbal and written

• Experience with agile methodologies and SQL or other data analysis tools

• Stakeholder engagement and relationship management

• Attention to detail and accuracy

• Adaptability to changing business needs and environments

• Proactive problem-solving and decision-making

• Continuous improvement mindset and dedication to quality

Responsibilities:

• Conduct business analysis to define and communicate requirements and improvements

• Collaborate with stakeholders to align priorities and delivery with business goals

• Design and implement solutions that enhance efficiency and meet business needs

• Develop and maintain process, policy, workflow, and report documentation

• Provide insights and data-driven recommendations on business metrics

Benefits:

• health insurance

• ESOPs

Education Requirements:

• Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred

Experience Requirements:

• Proven track record in sales, customer success, or a related field, with a strong focus on technology or SaaS products

Other Requirements:

• Excellent analytical skills, with experience in sales data analysis and KPI management

• Strong communication and interpersonal skills, capable of engaging effectively with both customers and internal teams

• Experience working with software teams to bring new product ideas to market

• Knowledge of pricing strategies and experience in creating compelling sales content

• Availability required for expected 4 nights / week for calls from 9:30-11:30PM IST / 8:30-10:30AM Seattle time

Responsibilities:

• Respond to incoming sales leads and then pitch to potential clients

• Create leveraged, re-usable SEO assets such as case studies that entice customers to buy

• Close examine and monitor the behaviors and demographics of users who become customers and retained, long-term clients

• Create the KPI dashboards that allow you and others to make data-based sales prioritizations

• Evaluate our product flow and collaborate with the development team to implement changes

Benefits:

• Competitive salary and benefits package

• Opportunities for career growth and advancement

• A collaborative and innovative work environment

• Competitive stock option package

• Flexibility with remote work options

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field

Experience Requirements:

• 2+ years of experience in a technical support or customer support engineering role, preferably in a SaaS or software environment.

• Strong problem-solving skills with the ability to troubleshoot complex issues related to software, APIs, and cloud services.

• Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences.

• Experience with tools like Jira, Zendesk, or other support ticketing systems.

• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.

Other Requirements:

• Ability to work independently in a remote environment, while collaborating with cross-functional teams.

• Experience in supporting security, observability, or telemetry data products.

• Knowledge of scripting languages like Python or Bash. Knowledge of Linux and Kubernetes and modern cloud infrastructures

Responsibilities:

• Provide first-line technical support to customers via email, chat, and phone, ensuring timely and effective resolution of issues.

• Troubleshoot and resolve technical problems related to Observo AI’s products, including telemetry data pipelines, integrations, and cloud services.

• Work closely with customers to identify root causes of issues and provide workarounds or permanent solutions.

• Escalate critical or complex issues to engineering and product teams, ensuring clear communication and follow-through.

• Create and maintain technical support documentation, FAQs, and knowledge base articles to enhance customer self-service.

Benefits:

• Global workplace

• Remote workforce culture

• Performance-driven rewards

Benefits:

• Global workplace

• Remote workforce culture

• Performance-driven rewards

Benefits:

• Monthly allowance

• ELSA Speak Premium 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common in Microsoft Office tool such as Excel, Word, PowerPoint and other computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

• Be able to work at least 32 hours per week/ work full-time

Responsibilities:

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Support to operate workshops and competitions for teachers/end users

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Benefits:

• Monthly allowance

• ELSA Speak 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

Responsibilities:

• Support to operate workshops and competitions for teachers/end users

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Experience Requirements:

• At least 3 years of experience in Security/SecOps or DevOps

• At least 4 years of experience in Enterprise CSM or Enterprise Account Management

• At least 4 years of experience working in Startups

• Experience in managing Upselling, renewals, and cross-selling

• Experience working with Technical customers

Other Requirements:

• Must communicate well in English in (writing, talking and presenting)

Responsibilities:

• Manage the onboarding process for new customers and own a proactive approach to drive customer satisfaction and experience.

• Drive customer adoption, loyalty and expansion

• Provide critical insights to the product team as a means to improve our developing platform.

• Maintain customer health and introduce new, valuable features as they become relevant on the customer journey

• Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.