Observo.ai

Benefits:

• Competitive salary and benefits package

• Opportunities for career growth and advancement

• A collaborative and innovative work environment

• Competitive stock option package

• Flexibility with remote work options

Experience Requirements:

• 5+ years of experience in account management, with at least 2 years representing a SaaS based solution.

• Proven experience in managing large enterprise accounts, particularly in the security, observability, security, or performance management sectors.

• Background in working for a startup and navigating the unique challenges and opportunities in a fast-paced environment.

• Strong understanding of AI-driven technologies, cybersecurity, cloud resilience, or related fields.

• Excellent communication, negotiation, and relationship-building skills

Other Requirements:

• Ability to thrive in a dynamic, rapidly evolving environment.

• Self-motivated, detail-oriented, and able to work both independently and in a team setting.

• Experience with SaaS solutions and enterprise software sales.

• Understanding of Security Information and Event Management (SIEM) tools, cloud services, or incident response technologies.

• Technical background or the ability to understand and discuss complex technical solutions with clients

Responsibilities:

• Develop and maintain strong, long-lasting relationships with key stakeholders in assigned accounts.

• Drive revenue growth by identifying new opportunities and expanding existing relationships.

• Serve as the primary point of contact for customers, ensuring they receive a world-class experience.

• Collaborate with the internal sales, engineering, and product teams to align customer needs with Observo AI’s offerings.

• Understand customer objectives and develop strategic account plans to achieve both customer success and business goals.

Benefits:

• Competitive salary and benefits package

• Opportunities for career growth and advancement

• A collaborative and innovative work environment

• Competitive stock option package

• Flexibility with remote work options

Experience Requirements:

• 1-3 years of experience in a sales development or lead generation role, preferably in technology or software solutions.

• Strong communication skills, both written and verbal, with the ability to engage and persuade prospects.

• Demonstrated success in meeting or exceeding lead generation targets.

• A self-starter mentality with the ability to work independently and collaboratively.

• Experience or familiarity with industry-leading tools and platforms in security and observability [Log tools, APMs, SIEMs i.e Splunk, Datadog, New Relic, Cribl, etc.]. Familiarity with sales tools such as CRM systems (e.g., Salesforce, HubSpot)

Responsibilities:

• Conduct outbound prospecting efforts, including cold calls, emails, and social media outreach to identify potential customers.

• Qualify inbound leads from marketing campaigns, webinars, events, and other channels.

• Engage with prospects to understand their needs, pain points, and business objectives, positioning Observo AI’s solutions as the best fit.

• Collaborate closely with Account Executives to set up meetings and hand over qualified leads for further engagement.

• Maintain accurate records of interactions and progress, ensuring timely follow-ups and lead tracking.

Benefits:

• Competitive salary and benefits package

• Opportunities for career growth and advancement

• A collaborative and innovative work environment

• Competitive stock option package

• Flexibility with remote work options

Education Requirements:

• Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field

Experience Requirements:

• 5+ years of experience in machine learning engineering, with a focus on building and deploying machine learning models at scale.

• Strong proficiency in Python, TensorFlow, PyTorch, or similar machine learning frameworks.

• Hands-on experience with real-time data processing, anomaly detection, and predictive analytics.

• Proven ability to develop and optimize machine learning algorithms for performance and scalability.

• Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Other Requirements:

• Excellent problem-solving skills and ability to work collaboratively in a remote, fast-paced environment.

• Experience with telemetry data, security, or observability solutions.

• Familiarity with big data tools like Spark, Kafka, or Hadoop

Responsibilities:

• Design, implement, and optimize machine learning models for telemetry data analysis and anomaly detection.

• Collaborate with cross-functional teams to integrate machine learning solutions into Observo AI’s platform.

• Develop scalable machine learning pipelines for processing large volumes of real-time data.

• Lead the research and experimentation with new algorithms, tools, and techniques to enhance our platform’s capabilities.

• Improve model performance through fine-tuning, feature engineering, and ongoing monitoring.