fullstop.ai
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About
fullstop.ai is an Australian conversational AI company using Google's AI technology. They offer 24/7 customer service, personalized responses, real-time monitoring, and continuous improvement features. They are a Google Cloud Partner, prioritize data security, and offer flexible solutions integrating with existing software. The company handles over 20 million interactions annually and is committed to responsible AI practices.
Platform
Task
Features
• real-time monitoring
• integration with existing software
• continuous improvement
• 24/7 customer service
• high security
• flexible solutions
• personalised responses
• google ai technology
Job Opportunities
Senior Business Analyst
fullstop.ai provides cutting-edge conversational AI solutions powered by Google AI, focusing on personalized customer service and seamless integration.
Education Requirements:
Bachelor’s degree in Business, IT, or a related field
Experience Requirements:
5+ years of experience as a business analyst or in a similar role
Other Requirements:
Proficient in business analysis, requirements gathering, and process mapping
Skilled in data analysis and using project management tools (e.g., JIRA, Confluence)
Strong analytical, problem-solving, and critical-thinking skills
Excellent communication skills, both verbal and written
Experience with agile methodologies and SQL or other data analysis tools
Stakeholder engagement and relationship management
Attention to detail and accuracy
Adaptability to changing business needs and environments
Proactive problem-solving and decision-making
Continuous improvement mindset and dedication to quality
Responsibilities:
Conduct business analysis to define and communicate requirements and improvements
Collaborate with stakeholders to align priorities and delivery with business goals
Design and implement solutions that enhance efficiency and meet business needs
Develop and maintain process, policy, workflow, and report documentation
Provide insights and data-driven recommendations on business metrics
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