Benefits:

• 1 day of telecommuting per week + 1 week per semester

• All employees receive a 3,500€ allowance in 2024 that they can spend freely among all tax-exempt benefits available: meals, culture, mobility, sports...

• Annual vacation bonus

• PEE / Profit sharing and participation

• 5 days of skills sponsorship

Experience Requirements:

• 2 to 4 years of experience in a similar position

• Experience in a media agency or advertising agency is essential

• Very good knowledge in the field of advertising

• Good knowledge of SaaS technologies and products and the digital, data and media ecosystem

• Excellent verbal and written communication skills

Other Requirements:

• Ability to build trusting relationships with clients, understand their needs and provide solutions.

• Organized and methodical

• Equipped with a commercial fiber to develop the turnover of clients

• Analytical and problem-solving skills.

• Ability to work in a team with technical and sales teams.

• Appetite for innovation and the development of AI

• Experience in project management

Responsibilities:

• Build strong relationships with clients (especially network heads and points of sale) by becoming their main point of contact

• Lead training sessions on the Ermes platform as well as on new market trends.

• Provide recommendations to optimize client performance.

• Closely monitor client performance and ensure that objectives are met.

• Present performance reports (quarterly, annual) and demonstrate the added value of Ermes during meetings with marketing departments.

Benefits:

• Unlimited leave

• Freedom to choose your own hours

Experience Requirements:

• Proven work experience within human resources

Other Requirements:

• Meticulous attention to detail and strong organisational skills

• Familiarity with labour law in the UAE and Saudi

• Impeccable ability to analyse data

• Knowledge of performance management tools

• Excellent verbal and written communication skills

• A keen understanding of the differences between various roles within organizations

Responsibilities:

• Provide insights and well thought out recommendations for day-to-day operational improvement

• Identify company employee performance and development goals

• Create and oversee the implementation of the procedures that support and enhance employee performance as per nybl’s objectives

• Provide managers with insightful training practices to reach the established performance target goals

• Determine and resolve workplace issues that prevent optimal performance

Benefits:

• Comprehensive health, dental & vision plans

• Flexible paid time off

• 401K plans

• Remote-friendly

• Commuter benefits

Experience Requirements:

• 3+ years SaaS sales experience

Other Requirements:

• Familiarity or willingness to learn sales technologies to find and attract prospects

• Worked with customers and have conducted customer renewals

• Self-starter and comfortable working in limited process environments

• Full-cycle customer experience and ability to navigate the complexities of customer health

• Fast-paced and focused on helping customers

• Ability to demo the Arize platform to showcase the product to customers

• Team player

• Strong communication skills

• Strong account management skillset

• Great organizational skill set and ability to manage multiple customers at once

• Familiar with SaaS negotiations and contracts

Responsibilities:

• Manage customer relationships and foster adoption and growth of Arize

• Handle renewal contracts and upsells directly with customers

• Build relationships with AI/ML users and grow/foster customer adoption

• Manage an account plan and align the Arize team on how to best drive client health

• Identify areas of growth and upsell opportunities in account base Demonstrate the product’s capabilities and identify opportunities for training customers Work closely with the Customer Success Engineering team to advise on technical best practices and ensure customer accounts are healthy Conduct discovery with customers and share the Arize vision Prospect wider into customer accounts to drive more adoption Manage customer feature requests and ensure they are relayed to the team in a timely manner Ensure support is aligned with customer requests Manage and navigate internal / external stakeholders to ensure success Understand use cases, scope licensing and find more workloads

Benefits:

• Medical, Dental, Vision and Life Insurance

• Training and Education Allowance

• Paid time off

• Company observed Federal Holidays

• 401K plan with matching

Education Requirements:

• Bachelor's degree in Computer Science, Information Security or a related field

Experience Requirements:

• Working experience or related coursework of 1-2 years in Information security or related field

• Ability to operate autonomously and create new, robust cyber risk & compliance analyses and results

• Ability complete security certifications such as CEH or PNTP or similar (sponsored by company) within the 1st year on job

• Knowledge of security tools such as Metasploit, Nessus, and Burp Suite

• Familiarity with programming languages such as Python, Java, or C++

Other Requirements:

• Strong problem-solving and analytical skillsExcellent communication and collaboration skills

Responsibilities:

• Analyze and assess the security of Botsplash software, ensuring they meet industry standards and best practices

• Conduct software security analysis and penetration testing on Botsplash platform, internal and external applications

• Validate the security of internal IT systems, identify vulnerabilities and recommend remediation measures

• Work closely with development teams to integrate security into the software development life cycle

• Participate in security control assessments, audits, incident response and investigation

Benefits:

• Medical, Dental, Vision and Life Insurance

• Training and Education Allowance

• Paid time off

• Company observed Federal Holidays

• 401K plan with matching

Experience Requirements:

• At least 2 years of professional data development experience

• Experience with building database reports, KPIs for business and client needs

• Working experience in SQL and RDBMS such as Postgresql, MySql or similar

• Strong interpersonal skills with ability to communicate technical content to general audiences

Other Requirements:

• Nice to have experience in Database modeling

• Nice to have or willingness to learn Python / ML / NLP modules

Responsibilities:

• Analyze customer use cases and build customer metrics, KPIs, reports and data models

• Collaborate with product, client success and developers to develop effective strategies and solutions

• Provide business teams support with SQL based reporting and analytics requirements

• Anticipate, understand and grow the platform to scale with focus on performance

• Assist in implementing, monitoring and troubleshooting solutions in production

Experience Requirements:

• 8+ years of relevant work experience

Other Requirements:

• Proactive, entrepreneurial, and collaborative

• Customer-facing experience

• Subject matter expert on paid marketing across networks like Meta, Campaign Manager 260, Google Ads, TradeDesk, Tik Tok, etc.

• Experience with connector tools like Funnel, Datorama, or Clarisights

• Experience with analytics tools like Adobe Analytics/Omniture, MixPanel, Heap, Amplitude, Google Analytics, Google Search console, billing systems, Shopify, inventory managers, CMS’s, etc.

• Experience with database analysis (R, SQL, BigQuery, Snowflake,)

Responsibilities:

• Work closely with clients to understand pain points and translate them into requirements for data tagging schemas, data queries, and models

• Design reports providing ongoing data in useful formats

• Identify key insights not being tracked and predicted in software

• Assist Dev and QA in ensuring accuracy and understandability of client deliverables

• Collaborate with design and development team as a non-technical subject matter expert

Experience Requirements:

• 8+ years of experience in data analysis

Other Requirements:

• Proactive, entrepreneurial, and collaborative

• Strong familiarity with tools like Adobe Analytics/Omniture, Mixpanel, Heap, Amplitude, Google Analytics 360, GA4, Google Search Console, Billing systems, etc.

• Experience with database analysis (SQL, R, Python, BigQuery, Snowflake, Airflow, etc.)

• Clear understanding of statistics, predictive analytics, and machine learning

• Experience in business analytics

Responsibilities:

• Work with clients to understand pain points and translate them into requirements for queries and models

• Design tables and views providing ongoing data in useful formats

• Identify key insights not being tracked and predicted in software

• Assist Dev and QA in ensuring accuracy and understandability of client deliverables

• Collaborate with design and development team to make adjustments to models, presentation layers, and queries

Education Requirements:

• B.Sc in Computer Science, or equivalent

Experience Requirements:

• 2+ years of experience in data science or development in a Machine \ Deep Learning focused company

• 1+ years of experience in Python programming

• Solid understanding of data science concepts

• Quick learner, especially with regard to new technologies

• Comfortable presenting and discussing technical concepts

Other Requirements:

• High-level English

• Team player with excellent communication skills

Responsibilities:

• Provide technical expertise in post-sales

• Design and implement example code and utilities for customers

• Design and lead technical demos – both online and face to face

• Work closely with customers to understand and capture requirements

• Design POCs for customer’s unique needs

Benefits:

• Medical & Health

• Performance Bonus

• Parental Leave

• Flexible Time

• Mental Health Workshops

Experience Requirements:

• 2+Years Experience

Other Requirements:

• Experience with marketing automation platforms is a plus

• Strong analytical skills and the ability to interpret data to make informed marketing decisions

• Ability to create engaging and effective content for various digital channels

• Ability to adapt to changing marketing trends and technologies

• Creative problem-solving skills and a willingness to think outside the box

• Proficiency in using digital marketing tools and platforms (e.g., Google Analytics, SEO tools, social media management tools)

Responsibilities:

• Collaborate with the marketing team to create comprehensive digital marketing strategies aligned with business goals and target audience

• Manage and optimize paid advertising campaigns (Google Ads, social media ads) to maximize ROI

• Develop and oversee content marketing initiatives, including blog posts, ebooks, infographics, and videos. Ensure content is relevant, engaging, and optimized for search engines

• Create and execute social media campaigns to build brand awareness, drive engagement, and generate leads. Monitor social media channels for trends, conversations, and opportunities

• Design and execute email marketing campaigns to nurture leads, promote products or services, and drive conversions. Segment and target email lists for maximum effectiveness

Benefits:

• We offer a supportive, agile, creative work environment with brilliant colleagues!

• Competitive compensation, ongoing recognition, and a chance to learn, contribute, and develop your skills

• Opportunity to join a high-growth industry, a successful and scaling organization, and an unmatched leadership team passionate about their employees!

Experience Requirements:

• 2-4 years of experience in roles such as Product Support/Help Desk/Technical Customer Success in a SaaS environment, with a proven track record of driving customer satisfaction and resolving complex issues

• Extensive experience with troubleshooting and solving advanced technical problems in a fast-paced dynamic environment

• A customer-first attitude and ability to effectively explain complex concepts to non-technical audiences

• Proactive mindset, with the ability to anticipate customer needs, identify potential issues, and suggest improvements to processes or the product.

• Deep understanding of the software development life cycle and familiarity with Agile methodologiesAdvanced experience in Excel functions (formulas, Vlookup, and Pivot Table)Excellent communication skills, both written and verbal, in English - a mustExperience with Zendesk and Jira or other support/project software - a plusFinance background - a plus

Responsibilities:

• Act as the initial point of contact for all Datarails related questions from both our customers as well as internal stakeholders via Zendesk (web form, email, and chat)

• Troubleshoot incoming issues, providing a first response and subsequent follow-ups to customers.

• Monitor incoming tickets, process, respond, and direct unresolved issues to the next level of support personnel.

• Support, and engage customers to deliver high customer satisfaction, advocacy, and loyalty.

• Proactively improve the product based on customer feedback by advocating for them in collaboration with the Product and R&D teams..Expand and refine the company knowledge base to empower users to independently resolve issues

Benefits:

• Parental Leave and Support

• Wellness Program

• 3 US Health Insurance Plans through UHC (US Based employees)

• 401k with Company Match (US Based employees)

• Diverse and Collaborative TeamsCulture, Wellness and Community GroupsOffice-optional Work Environment (US Based employees)Pre-tax Commuter Benefit (US Based employees)Employee recognition programsSummer FridaysPaid Volunteer TimeIn person team building opportunitiesRemote work & potential flexible work arrangements

Education Requirements:

• Bachelor’s Degree or equivalent experience

Experience Requirements:

• 2 – 5 Yrs

• 4+ years experience in Customer Support or customer success functions for SaaS products

Other Requirements:

• Good in problem analysis, troubleshooting, requirement analysis

• Highly driven individual with an execution focus and a strong sense of urgency

• Excellent verbal, written, presentation, and interpersonal communication skills

• Previous experience in implementing the solution in a SaaS environment

• Knowledge of WAF or API Security is a plus

Responsibilities:

• Partner with Customer to configure and implement the AppSentinels products and fully integrate into their security operations

• Research, analyse, troubleshoot and identify solutions to resolve customer issues

• Be the first line of defense in proactively addressing customer needs for technical assistance, coordinating and prioritizing timely resolutions with engineering teams

• Develop a comprehensive plan for the typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their requirements

Education Requirements:

• Bachelor’s Degree or equivalent experience

Experience Requirements:

• 2 – 5 Yrs

• 4+ years experience in Customer Support or customer success functions for SaaS products

Other Requirements:

• Good in problem analysis, troubleshooting, requirement analysis

• Highly driven individual with an execution focus and a strong sense of urgency

• Excellent verbal, written, presentation, and interpersonal communication skills

• Previous experience in implementing the solution in a SaaS environment

• Knowledge of WAF or API Security is a plus

Responsibilities:

• Partner with Customer to configure and implement the AppSentinels products and fully integrate into their security operations

• Research, analyse, troubleshoot and identify solutions to resolve customer issues

• Be the first line of defense in proactively addressing customer needs for technical assistance, coordinating and prioritizing timely resolutions with engineering teams

• Develop a comprehensive plan for the typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their requirements

Benefits:

• 2 days per week onsite

• 4.5 day working week (Half day Fridays)

Benefits:

• Fully-remote job with flexible working hours

• Freedom of actions

• Some fun

• 20 vacation days per year

• Salary $35K-$40K/year

Experience Requirements:

• You have fluent English.

• You have 2+ years of experience in Customer Success role dealing with relatively complex products and problems.

• You understand concepts of relational databases, browser-server interaction, You have a strong expertise in the productivity tools space / market.

• You love to talk to people and can survive 10-15 demos per week.

• Some basic programming knowledge is nice to have

Responsibilities:

• Communicate with Fibery users in Intercom.

• Do live demos and call with customers to help with Fibery setup.

• Create and run webinars.

• Collect product feedback from various sources and document it in Fibery.

• Collaborate with development team to solve complex problems faster.

Benefits:

• Hybrid work culture

• Top talent and growth

• Unlimited vacation days

• Equity and stock

• Innovation galore

Education Requirements:

• BA/B.Sc. in Computer Science/ Statistics/ Economics/ Business or related fields

Experience Requirements:

• 3-5 years of experience in a similar role - Experience with web/mobile data analysis is preferred

Other Requirements:

• Experience with SQL, Python, R, or similar and with data visualization tools such as Looker - advantage, Tableau, Power BI

• Ability to understand business objectives and translate them into data-driven product strategies

• Strong problem-solving skills and the capacity to make data-backed recommendations

• Excellent interpersonal skills and the ability to work effectively with cross-functional teams

Responsibilities:

• Collect, analyze, and interpret data from various sources to identify trends, patterns, and opportunities

• Collaborate closely with cross-functional teams, including product managers, engineers, and customer success, to identify areas for improvement in our products

• Design, execute, and analyze A/B tests and experiments to measure the impact of product changes

• Develop and maintain dashboards and reports to track key product metrics, performance indicators, and other relevant data

Benefits:

• Flexible work hours

• Meaningful Equity

• Medical, Dental, Vision

• Flexible PTO

• 401k Plan

Benefits:

• Flexible work hours

• Meaningful Equity

• Medical, Dental, Vision

• Flexible PTO

• 401k Plan

Benefits:

• bonus

• company benefits

Other Requirements:

• Must be eligible to work in the UK without sponsorship

Responsibilities:

• Client Onboarding: Guide new customers through the onboarding process to ensure a smooth and positive start with our tools.

• Relationship Management: Establish and maintain strong, long-lasting client relationships by understanding their business needs and aligning them with our solutions.

• Customer Training: Deliver engaging training sessions and product demonstrations tailored to client use cases.

• Product Adoption: Monitor and encourage the optimal use of the platform to maximise customer satisfaction and retention.

• Proactive Support: Conduct regular check-ins and strategic reviews with clients to address any concerns and provide solutions.Gather customer feedback and collaborate with internal teams (e.g., Product, Sales, Support, Delivery) to influence product development and improvements.Identify opportunities for upselling and contract renewals, working closely with the sales team to drive revenue growth.Develop customers into advocates, assisting with case studies, testimonials, and references

Experience Requirements:

• 5+ years as an RPA Business Analyst in global or large organisation.

• Expertise in tools like Automation Anywhere, Blue Prism, UiPath, or MS Power Platform.

• Deep understanding of business operations and processes for automation.

• Fluent in German and English (C1+).

• Authorised to work in Germany without sponsorship

Responsibilities:

• Lead the charge in identifying, analysing, and optimising business processes for automation.

• Prepare Process Definition Documentation (PDD) and collaborate with developers to design, test, and deliver flawless automated solutions.

• Work across RPA, Microsoft Power Platform, and AI-focused projects, driving transformational change.

• Ensure solutions meet internal client requirements and maintain the highest quality standards.