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Hyro

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About

Hyro is a conversational AI platform designed for healthcare organizations. It offers various AI-powered solutions, including AI assistants for resolving repetitive tasks, call center automation to handle routine calls, and conversational intelligence to gather actionable insights. The platform integrates with systems like Epic EMR, Salesforce, and Cisco. Hyro's AI assistants handle scheduling, IT help desk requests, physician searches, prescription management, and FAQ resolution. Their focus is on responsible AI, ensuring patient safety and compliance. The platform claims significant cost savings, improved agent productivity, and high ROI. Hyro emphasizes its quick setup and lack of required training data for its pre-built AI assistants.

Platform
Web
Task
ai automation

Features

conversational intelligence

salesforce integration

ai assistants

call center automation

cisco integration

epic emr integration

it help desk support via sms self-service, spot™ gpt-powered search enhancement for websites, physician search, rx management, faq resolution

scheduling management

Job Opportunities

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Hyro

Account Executive

Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.

salesremoteNew York City, US
190K - 240K
full-time

Benefits:

  • Hybrid work culture

  • Top talent and growth

  • Unlimited vacation days

  • Equity and stock

  • Innovation galore

Education Requirements:

  • Bachelor’s Degree or equivalent experience in a related field

Experience Requirements:

  • 4+ years of sales experience, specifically in Mid-Market healthcare selling complex solutions to department leaders and executives across Patient Access, Patient Accounting, IT, HR, Marketing, and other areas within mid-market healthcare organizations

Other Requirements:

  • Ability to operate in a highly ambiguous and fast-paced environment

  • Proven track record of overachieving in previous sales roles

  • Exceptional written and verbal communications skills and effective and confident presentation skills

  • Proven track record working in a team environment, collaborating with product, development, technical and customer service staff

Responsibilities:

  • Master of the entire sales cycle including Identifying, qualifying, pursuing, and closing new business and upsell opportunities to exceed quarterly, and annual sales targets

  • Work closely with a specialized Business Development Representative to book meetings, develop and optimize outbound strategies, and keep the pipeline full

  • Work closely with a Solution Architect to scope out and qualify opportunities

  • Collaborate with Hyro’s Channel Partners to identify and close new business

  • Develop relationships with executive stakeholders

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AI Architect

Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.

Benefits:

  • Hybrid work culture

  • Top talent and growth

  • Unlimited vacation days

  • Equity and stock

  • Innovation galore

Education Requirements:

  • Bachelor’s or a master's degree in computer science, data science, or equivalent field

Experience Requirements:

  • At least 3 years of experience as an AI Architect/Principal Engineer

  • At least 2 years of experience with building ML or LLM-based applications in production

  • At least 5 years of Python or equivalent programming experience

Other Requirements:

  • Knowledge in MLOps - bonus

  • Team player with a positive and fun attitude

  • Strong interpersonal, leadership, and communication skills

  • Capacity to work in a fast-changing environment

  • Experience designing, building, and operating large systems with scalability, availability, testing, and performance requirements

Responsibilities:

  • Design, develop, and drive design processes and products that incorporate Generative AI (LLMs) and knowledge Retrieval in order to help patients across the US

  • Design and define data pipelines and evaluation pipelines

  • Coach teams on best practices for datasets and building data sets

  • Build applicative AI in production on a large scale

  • Build solutions for different mediums including voice products with minimal latency and high accuracy

Show more details

Business Development Representative

Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.

Benefits:

  • Hybrid work culture

  • Top talent and growth

  • Unlimited vacation days

  • Equity and stock

  • Innovation galore

Education Requirements:

  • Bachelor's degree in relevant fields

Experience Requirements:

  • 1-2 years of proven work experience

  • Native or near-native level of English

  • SaaS and/or B2B enterprise experience

Other Requirements:

  • Strong and creative writing skills

  • CRM/Salesforce experience – an advantage

  • Knowledge about Conversational AI – an advantage

  • Will to win, thick-skinned and tenacious

  • Unbreakable integrity, high energy, and pure dedication

Responsibilities:

  • Prospect into strategic business accounts via cold call, email and social strategies

  • Showcase strong writing skills and become a brand ambassador through the creation of content, email marketing and more

  • A/B test our messaging and personalized cadences via Salesloft, HubSpot and other platforms

  • Leverage buyer intent data to prioritize outreach across key verticals

  • Drive sales growth and pipeline through generating SQLs for Account Executives

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