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Senior Product Designer - Growth
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5+ years of experience in product design roles
Experience leading design on large, cross-functional projects
Experience with design systems, prototyping, and usability testing
Experience with SaaS products (B2B and B2C)
Experience prototyping with tools like Lovable, Google Stitch, or Figma
Other Requirements:
Expertise in Figma
Strong communication skills
Proactive and resourceful approach
Familiarity with A/B testing
Responsibilities:
Owning the end-to-end design process within the growth squad
Leading or collaborating on user research
Creating research-backed user experiences
Ensuring designs are accessible and inclusive
Representing the customer voice through design advocacy
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Senior Product Manager - Student Experiences
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5+ years of product management experience
Ownership of consumer or user-facing digital products
Track record of navigating ambiguous problem spaces
Hands-on experience developing AI-powered features
Experience with K–12 learning environments
Other Requirements:
Excellent communication and collaboration skills
Demonstrated ability to use qualitative and quantitative insights
Ability to partner deeply with engineering and design
Responsibilities:
Prioritize student-facing features and experiences
Partner with engineering, design, and research for scale
Collaborate with Educator and Enterprise stakeholders
Define and monitor success metrics for student activation
Balance innovation with age-appropriate safeguards
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Customer Success Manager, Mid-Market
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
Proven track record in a customer facing role specifically within Mid-Market
Direct experience working in education as a teacher or in EdTech
Other Requirements:
Achievement Oriented
Intellectual Curiosity
Relational Intelligence
Collaborative Mindset
Operational Excellence
Responsibilities:
Ensure at least 90% of assigned portfolio adopts MagicSchool
Achieve a contract renewal rate of 90% or higher
Drive a Net Revenue Retention (NRR) rate of at least 110%
Monitor school health data to design intervention programs
Build trust and influence with teachers and administrators
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Digital Customer Success Manager
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
Minimum 2-3 years in a customer-facing role
Proficiency with CRMs and tools like Gong and Salesforce
Proven track record of meeting NRR and retention targets
Other Requirements:
Relentless ownership
Customer instincts
Operational excellence
Growth mindset
Responsibilities:
Lead onboarding experiences to drive weekly platform usage
Achieve 90% usage, 90% renewals, and 110% NRR
Build trusted relationships at every level of a school system
Build tutorials, guides, and videos for scalable impact
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Director of Customer Success
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
7+ years in Customer Success within tech SaaS
4+ years managing Customer Success teams
Deep expertise in managing high-value enterprise partnerships
Expert ability to build and leverage Salesforce dashboards
Other Requirements:
Data-Driven Leadership
Strategic Thinking & Execution
Influence & Collaboration
Candidates based in Mountain or Pacific Time Zones preferred
Responsibilities:
Boost Net Revenue Retention (NRR) by designing scalable playbooks
Achieve a Customer Satisfaction (CSAT) score above 90%
Reduce customer onboarding time for complex implementations
Develop direct reports through coaching and accountability
Ensure alignment across Sales, Product, and executive leadership
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Senior Customer Success Manager, TX
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5 - 10 years of experience managing enterprise or strategic accounts
Proven track record of meeting NRR and retention targets
Experience leading commercial conversations around renewals
Technically proficient with Salesforce, Gong, and LMS integrations
Extensive experience in K-12 EdTech sector within Texas
Other Requirements:
Ownership Mentality
Commercial Fluency
Relationship-Driven
Texas K-12 Expertise
Willingness to travel up to 25% of the time
Responsibilities:
Manage a multimillion dollar portfolio maintaining NRR above target
Drive active usage through high-impact training and materials
Identify at-risk accounts and execute intervention playbooks
Build deep trust with district executive leadership
Mentor junior team members to elevate the regional organization
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Technical Program Manager III, Hardware Quality and Reliability, Supply Chain
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Benefits:
bonus
equity
benefits
Education Requirements:
Bachelor's degree in a technical field or equivalent practical experience
Bachelor's degree in computer science, electrical engineering, or mechanical engineering
Experience Requirements:
5 years of experience in program management
Experience working with and developing quality metrics
Experience in electrical, electronics, hardware, or software engineering
5 years of experience managing cross-functional or cross-team projects
Experience working in data center operations
Other Requirements:
Experience in product quality, machine learning, compute, or storage
English proficiency
Responsibilities:
Set quality goals
Collaborate with product and data center quality engineers in coordination with development engineering
Lead data analysis efforts to track trends and identify quality/reliability escapes
Manage cross-functional teams including data center technicians, hardware and software engineering, and manufacturing quality engineers
Partner with supply chain, logistics, data center operations, reliability, and product and supplier quality teams in support of continuous improvement
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Engineering Analyst, Trust and Safety, Search
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Benefits:
bonus
equity
benefits
Education Requirements:
Bachelor's degree or equivalent practical experience
Master's degree
Experience Requirements:
5 years of experience in data analysis
5 years of experience managing projects
5 years of experience or familiarity with SQL, R, Python, or C++
5 years of experience or familiarity with machine learning systems
Experience in prompt engineering and applying large language models
Other Requirements:
Excellent problem-solving and critical thinking skills
English proficiency
Responsibilities:
Develop prompt-based large language models that can evaluate content safety according to our product policies
Investigate and analyze complex patterns of abuse on Google Search
Analyze large datasets to identify trends, patterns, and anomalies
Collaborate effectively with cross-functional teams, including Engineering, Product, Policy, and Legal
Develop domain knowledge in Search infrastructure, ranking signals, and products
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Vendor Operations Manager, Trust and Safety
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Education Requirements:
Bachelor's degree or equivalent practical experience
Experience Requirements:
7 years of experience in operations or business management, and vendor management
7 years of experience using analytics or applying project management tools
Other Requirements:
Certification in Six Sigma Black Belt
Experience in content moderation
Experience in quality management
Experience managing vendor operations
English proficiency
Responsibilities:
Manage day-to-day operations for large vendor teams
Lead and execute time-sensitive cross-functional projects
Drive quantifiable quality improvement initiatives
Maintain alignment with trust and safety (T&S) and collaborate with internal and external stakeholders
Manage cost budget, purchase orders (POs), invoices, and contracts
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Software Engineer III, Google Cloud
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Education Requirements:
Bachelor’s degree or equivalent practical experience
Master's degree or PhD in Computer Science
Experience Requirements:
2 years of experience with software development
2 years of experience with data structures or algorithms
Other Requirements:
Experience developing accessible technologies
English proficiency
Responsibilities:
Write product or system development code
Participate in, or lead design reviews with peers and stakeholders
Review code developed by other developers and provide feedback
Contribute to existing documentation or educational content
Triage product or system issues and debug/track/resolve
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Data Center Facilities Technician, Controls
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Education Requirements:
Associate's degree, trade school certification, or other certified training
Experience Requirements:
5 years of experience in troubleshooting with Mechanical, Cooling, and HVAC systems
Other Requirements:
Ability to perform material handling (lifting/shifting)
Ability to work non-standard hours
Full driving license
English proficiency
Responsibilities:
Inspect, maintain, and repair various data center systems
Provide daily assistance to technicians
Control, monitoring, logging, and alarming systems
Operate, monitor, maintain, and respond to abnormal conditions
Support startup, commissioning, and integration of new controls equipment
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Electrical Engineer, Data Center Construction and Design
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Education Requirements:
Bachelor's degree in Electrical, Mechanical, Industrial, or Construction Engineering
Experience Requirements:
3 years of experience in design development of electrical power distribution
3 years of experience with Electrical Engineering for construction projects
Other Requirements:
Experience managing vendor relationships
Experience working with data center equipment
Ability to travel 15% of the time
English proficiency
Responsibilities:
Act as the lead electrical subject matter expert
Support program managers and coordinate with contractors, vendors, and authorities
Provide technical leadership to the projects
Drive project electrical outcomes of high complexity and scope
Contribute to and review the quality and commissioning plans
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Technical Program Manager, Edge Serving Capacity Delivery
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Education Requirements:
Bachelor's degree in a technical field
Bachelor's degree in software development, Computer Science, or a related field
Experience Requirements:
2 years of experience in program management
Experience in network planning, architecture, or design
Other Requirements:
Experience working in an IP network planning or implementation role
Technical aptitude with understanding of networking concepts
English proficiency
Responsibilities:
Manage multiple simultaneous network projects with competing priorities
Partner with stakeholders to define the scope, objectives, and deliverables
Identify, assess, and proactively manage risks specific to edge capacity delivery
Align project activities with the overall strategy and goals
Identify areas of process improvement and drive cross functional change management
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Senior UX Quantitative Researcher, Search
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Benefits:
bonus
equity
benefits
Education Requirements:
Bachelor's degree or equivalent practical experience
Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, or Anthropology
Experience Requirements:
6 years of experience in product research
Experience in programming languages used for data manipulation
Other Requirements:
Experience working with AI model training
Experience shaping research programs in ambiguous spaces
Knowledge of a wide range of research methodologies
English proficiency
Responsibilities:
Conduct primary research to support teams working on quality and trust of AI features on Search
Partner with cross-functional partners to develop insights and align model training
Establish a decisive user-centered point of view to guide product strategy
Support the development of the research roadmapping and aligning
Understand and utilize the strengths and shortcomings of different research methods
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UX Designer, Corporate Engineering
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Benefits:
Health, dental, vision, life, disability insurance
Retirement Benefits: 401(k) with company match
Paid Time Off
Sick Time
Maternity Leave
Education Requirements:
Bachelor's degree or equivalent practical experience
Master's degree in Design, Human-Computer Interaction, or Computer Science
Experience Requirements:
4 years of interaction design experience
2 years of experience working in a complex, cross-functional organization
1 year of experience leading design projects
Other Requirements:
Portfolio, website, or relevant link to work
English proficiency
Responsibilities:
Collaborate with product managers, engineers, and stakeholders
Communicate the user experience with wireframes, flow diagrams, storyboards, mockups, or prototypes
Integrate user feedback and business requirements into updates
Advocate for the prioritization of design centered changes
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Thermal Manufacturing Engineer
Master complex equations and word problems using AI-powered scanning and step-by-step explanations designed for students from elementary school through college.
Benefits:
bonus
equity
benefits
Education Requirements:
Bachelor's degree in Mechanical Engineering, Industrial, Process, or Manufacturing Engineering
Experience Requirements:
8 years of experience with product development for mechanical assemblies
3 years of experience with product development for thermal assemblies
Experience with technologies such as heat pipes, thermosyphons, or vapor chambers
Experience with operations and supply chain management
Experience with welding, machining, brazing, or soldering
Other Requirements:
Experience in modeling via CAD (Creo) and Thermal Analysis
Understanding of heatsink thermal transport mechanisms
English proficiency
Responsibilities:
Lead manufacturing strategy and Design for Excellence (DFX) initiatives
Manage supplier relationships as the technical lead
Drive continuous improvement by applying lean tools and data analysis
Develop advanced solutions and automation opportunities
Facilitate concurrent engineering by collaborating with design partners
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Junior Software Engineer, AI (New Grad OK)
Automate complex healthcare and administrative workflows using agentic AI employees that handle clinical operations, claims, and data entry without any code.
Benefits:
A chance to be an early team member
The opportunity to push the boundaries of what’s possible with AI
A modern stack and the latest tools
Competitive salary and meaningful equity
Unlimited PTO
Education Requirements:
Studied Computer Science (or related field), or dropped out to build stuff
Experience Requirements:
Have some experience in TypeScript and React
Have been coding outside of work for 5+ years through side projects, open source, and AI
Other Requirements:
Located in SF/Toronto or willing to relocate
Have a strong bias towards action
Have a strong sense of agency
Value taking ownership and responsibility
Responsibilities:
Push the frontier of how agents interact with the browser
Build and evolve how multiple agents collaborate to solve complex workflows
Design and scale systems that make Magical run seamlessly on desktop
Build rigorous verification systems
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Senior Software Engineer, Agent Platform
Automate complex healthcare and administrative workflows using agentic AI employees that handle clinical operations, claims, and data entry without any code.
Education Requirements:
Studied Computer Science (or related field), or dropped out to build stuff
Experience Requirements:
Have 4+ years of backend engineering experience
Strong proficiency in TypeScript/Node
Deep understanding of distributed systems, databases, and asynchronous architectures
Other Requirements:
2 days per week in our Toronto office
Strong bias towards action
High degree of agency
Value taking ownership and responsibility
Responsibilities:
Design and build core platform systems for agent orchestration, memory, and state management
Develop robust infrastructure for integrating and evaluating the latest AI models at scale
Build APIs and abstractions that enable teams to quickly ship new agent capabilities
Own critical backend services from architecture through deployment and monitoring
Work directly with the founding team to shape the architecture of our agentic platform
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Senior Software Engineer, Agent Platform
Automate complex healthcare and administrative workflows using agentic AI employees that handle clinical operations, claims, and data entry without any code.
Education Requirements:
Studied Computer Science (or related field), or dropped out to build stuff
Experience Requirements:
Have 4+ years of backend engineering experience
Strong proficiency in TypeScript/Node
Deep understanding of distributed systems, databases, and asynchronous architectures
Other Requirements:
3 days per week in our San Francisco office
Located in SF or willing to relocate
Strong bias towards action
High degree of agency
Responsibilities:
Design and build core platform systems for agent orchestration, memory, and state management
Develop robust infrastructure for integrating and evaluating the latest AI models at scale
Build APIs and abstractions that enable teams to quickly ship new agent capabilities
Own critical backend services from architecture through deployment and monitoring
Work directly with the founding team to shape the architecture of our agentic platform
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Senior Software Engineer, Product
Automate complex healthcare and administrative workflows using agentic AI employees that handle clinical operations, claims, and data entry without any code.
Education Requirements:
Studied Computer Science (or related field), or dropped out to build stuff
Experience Requirements:
Have 4+ years of full-stack product engineering experience
Strong proficiency in TypeScript and React
Track record of shipping polished, user-facing features that customers love
Other Requirements:
3 days per week in our San Francisco office
Located in SF or willing to relocate
Strong bias towards action
High degree of agency
Responsibilities:
Build beautiful, intuitive full-stack features for agent configuration, testing, and deployment
Design and implement no-code tools
Create real-time monitoring and debugging experiences
Build simulation and evaluation interfaces
Own the agent development workflow end-to-end
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