AI Jobs

Education Requirements:

• Bachelor's degree in Business, Engineering, IT, or a related field

• MBA is a plus

Experience Requirements:

• 5+ years in enterprise sales, account management, or business development in the Middle East

• Proven experience working with AI/ML products, security technologies, or video surveillance solutions

• Strong regional network within public sector, large enterprises, and systems integrators

• Demonstrated ability to manage long sales cycles and complex solution selling

Other Requirements:

• Fluent in English

• Arabic language proficiency highly preferred

• Excellent communication, negotiation, and interpersonal skills

• Ability to work independently, manage multiple priorities, and drive results in a fast-paced environment

Responsibilities:

• Develop and execute account strategies for key clients across sectors such as government, transportation, critical infrastructure, and enterprise

• Own and manage the renewal process, ensuring high customer satisfaction and retention

• Identify upselling and cross-sell opportunities to maximize customer value

• Proactively address potential churn risks in collaboration with internal teams

• Manage a portfolio of existing high-value clients, ensuring ongoing satisfaction, renewals, and expansion opportunities

Experience Requirements:

• Experience with concepts including Field of View (FoV), Frame Rate, Bandwidth, detection, and recognition ranges

• Hands-on experience in design, installation, and deployment, with knowledge of various VMS brands and platforms

• Hands-on experience in design, installation, and deployment

• Basic knowledge required

• Fundamental understanding

Other Requirements:

• Proficiency with Linux-based systems, including troubleshooting and scripting

• Familiarity with Docker, Kubernetes, or cloud-based deployments is a plus

• Intermediate proficiency with Microsoft Office or Google Workspace

• Full professional proficiency required

• Availability for occasional international travel

Responsibilities:

• Serve as a technical resource for the icetana sales team

• Conduct live and recorded demonstrations, and POC deployments

• Assist customers and system integrators with solution design and hardware sizing

• Support System Integrators in responding to tenders, RFPs, and other requirements from end users and customers

• Engage with end users, customers, and system integrators to develop projects and address technical requirements

Experience Requirements:

• Experience with concepts including Field of View (FoV), Frame Rate, Bandwidth, detection, and recognition ranges

• Hands-on experience in design, installation, and deployment, with knowledge of various VMS brands and platforms

• Hands-on experience in design, installation, and deployment

• Basic knowledge required

• Fundamental understanding

Other Requirements:

• Proficiency with Linux-based systems, including troubleshooting and scripting

• Familiarity with Docker, Kubernetes, or cloud-based deployments is a plus

• Intermediate proficiency with Microsoft Office or Google Workspace

• Full professional proficiency required

• Availability for occasional international travel

Responsibilities:

• Serve as a technical resource for the icetana sales team

• Conduct live and recorded demonstrations, and POC deployments

• Assist customers and system integrators with solution design and hardware sizing

• Support System Integrators in responding to tenders, RFPs, and other requirements from end users and customers

• Engage with end users, customers, and system integrators to develop projects and address technical requirements

Experience Requirements:

• 3+ years in a technical role (e.g., solutions engineering, technical support, or implementation) with an interest in transitioning to sales or account management

• OR 5+ years in account management, customer success, or a related role, preferably in SaaS, or security

• Familiarity with AI, video analytics, or security solutions is highly desirable

• Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical audiences

• Experience working with channel partners and partner ecosystems is a plus

Other Requirements:

• Someone with strong technical background looking to transition into sales

• Someone who will deal with customers authentically, and transparently, focussing on how we can meet their needs rather than pushing the hard sell

• Organizational skills to manage multiple accounts and priorities effectively

• Experience with CRM platforms (we use Zoho) is beneficial

Responsibilities:

• Serve as the primary point of contact for all customers (outside of the Middle East & USA)

• Understand customer objectives, challenges, and technical requirements to ensure optimal use of icetana’s solutions

• Conduct regular check-ins and business reviews to drive engagement and retention

• Build strong relationships with channel and technology partners to support business growth

• Act as a trusted advisor, assisting customers with troubleshooting and optimization of their icetana deployment

Experience Requirements:

• 3+ years in a technical role (e.g., solutions engineering, technical support, or implementation) with an interest in transitioning to sales or account management

• OR 5+ years in account management, customer success, or a related role, preferably in SaaS, or security

• Familiarity with AI, video analytics, or security solutions is highly desirable

• Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical audiences

• Experience working with channel partners and partner ecosystems is a plus

Other Requirements:

• Someone with strong technical background looking to transition into sales

• Someone who will deal with customers authentically, and transparently, focussing on how we can meet their needs rather than pushing the hard sell

• Organizational skills to manage multiple accounts and priorities effectively

• Experience with CRM platforms (we use Zoho) is beneficial

Responsibilities:

• Serve as the primary point of contact for USA customers

• Understand customer objectives, challenges, and technical requirements to ensure optimal use of icetana’s solutions

• Conduct regular check-ins and business reviews to drive engagement and retention

• Build strong relationships with channel and technology partners to support business growth

• Act as a trusted advisor, assisting customers with troubleshooting and optimization of their icetana deployment

Benefits:

• Competitive salary

• bonus incentives

• long-term career growth potential

Experience Requirements:

• 10+ years in B2B sales leadership, with a strong track record in building and managing international sales teams

• Experience leading a global or multi-regional sales function, ideally with direct reports across multiple geographies

• Demonstrated success in scaling sales teams, driving revenue growth, and executing GTM strategies

• Expertise in consultative sales and enterprise solution selling, preferably in AI, security, or surveillance-related industries

• Strong data-driven mindset, with experience managing CRM-driven sales forecasting and analytics

Other Requirements:

• Excellent leadership, communication, and stakeholder management skills

• Prior experience working in scale-up or high-growth SaaS environments

• Strong understanding of AI-powered security solutions, video analytics, or surveillance technology

• Experience working with channel sales, VARs, and reseller partnerships

Responsibilities:

• Develop and execute global sales strategies to drive revenue growth in key markets (MENA, APAC, US)

• Align sales plans with icetana’s broader business objectives, ensuring a scalable and repeatable sales process

• Work closely with Marketing to refine lead generation, demand creation, and channel strategies

• Directly manage regional sales roles in MENA, APAC, and the US, ensuring alignment with global sales goals

• Drive a culture of performance, accountability, and continuous improvement within the sales team

Experience Requirements:

• Experience with concepts including Field of View (FoV), Frame Rate, Bandwidth, detection, and recognition ranges

• Hands-on experience in design, installation, and deployment, with knowledge of various VMS brands and platforms

• Hands-on experience in design, installation, and deployment

• Basic knowledge required

• Strong understanding of server setup, configuration, and maintenance

Other Requirements:

• Proficiency with Linux-based systems, including troubleshooting and scripting

• Familiarity with Docker, Kubernetes, or cloud-based deployments is a plus

• Intermediate proficiency with Microsoft Office or Google Workspace

• Full professional proficiency required

• Availability for occasional international travel

Responsibilities:

• Deploy, configure, and maintain icetana’s video analytics solutions across diverse client environments

• Troubleshoot and resolve technical issues promptly, ensuring high availability and optimal performance of deployed systems

• Collaborate with System Integrators and clients during installation, configuration, and maintenance phases

• Provide training to end-users, customers, and system integrators on solution operation and maintenance

• Localise technical documentation as needed to meet client-specific requirements and regional standards

Education Requirements:

• Degree qualified in a relevant subject

Experience Requirements:

• Experience writing concurrent code, are comfortable with mutexes and shared memory, know when to use a thread vs a job queue

• You understand distributed systems and the various reasons why they fail, what the various tradeoffs are between different delivery systems, what CAP theory is

• Have mechanical sympathy, know how to utilize hardware effectively, GPUs, disk I/O

• Comfortable profiling and tuning performance - you’ve used tools like perf, nvprof, nsight, valgrind, or custom instrumentation to root out bottlenecks and inefficiencies

• You have a passion for testing and automation - not as a chore, but as a foundation for velocity

Other Requirements:

• Not a Jerk - no matter how brilliant. We don’t need any Elton Johns or Mariah Careys in this team

• Are effective at communicating to the team, responding to their frustrations, bug requests, getting them on board with the tools you build

Responsibilities:

• Design and build robust, high-performance systems that power our computer vision pipelines

• Enabling real-time, scalable, and efficient processing on the edge and in the cloud

• Work with C++, CUDA, and other low-level systems to squeeze every last drop of performance from the hardware

• Make complex systems observable and debuggable

• Add metrics, traces, and logs that help diagnose performance bottlenecks and correctness issues

Benefits:

• Health plan

• Dental plan

• Extended parental leave

• Daycare assistance

• Education incentive

Education Requirements:

• Accounting degree

Experience Requirements:

• Previous experience in fintechs, regulated institutions, or companies supervised by Bacen

• Solid knowledge in CPC/IFRS, accounting practices, and complex reconciliations

• Experience with audits and regulatory deliverables

• Knowledge of COSIF and specific Central Bank reports

Other Requirements:

• Advanced English

• Analytical skills, organization, and ability to work autonomously

Responsibilities:

• Execute and review monthly accounting closing, ensuring accuracy, compliance, and alignment with accounting standards (CPC/IFRS)

• Analyze accounting reconciliations, identifying and correcting discrepancies

• Prepare reports and regulatory obligations applicable to fintechs and regulated institutions

• Assist with audits, providing information, evidence, and analysis

• Support the preparation of financial statements, explanatory notes, and management reports

Benefits:

• Health plan

• Dental plan

• Extended parental leave

• Daycare assistance

• Education incentive

Education Requirements:

• Academic background in computing (degree complete or in progress in Computer Science, Computer Engineering, Information Systems or related fields)

Experience Requirements:

• Experience with automated tests

• Deep understanding of current system flows to anticipate risks and propose quality improvements

Other Requirements:

• Advanced English

• Tech Stack: Python, Java, Golang, AWS (EKS, SQS, SNS), PostgreSQL, ClickHouse, Redis, Git, Jenkins, Grafana

Responsibilities:

• Investigate and diagnose failures, identifying the root cause of bugs and system inconsistencies.

• Create test suites based on functional and non-functional requirements of features.

• Implement automated tests to ensure coverage and reliability of new functionalities.

• Validate system state before deployments, ensuring all environments are stable and ready for release.

• Continuously monitor application health and performance, acting preventively in cases of instability.

Experience Requirements:

• 4–7 years of experience in Customer Success / Account Management at a B2B SaaS or fintech company.

• Have worked with technical products (APIs, data platforms, risk/fraud tooling a plus).

• Are comfortable leading executive conversations (Heads of Risk, Product, Payments).

• Have experience driving renewals, expansions, and customer advocacy.

• Thrive in an early-stage environment: scrappy, adaptable, execution-oriented.

Other Requirements:

• You’ve built or scaled a Customer Success function before.

Responsibilities:

• Own the entire customer lifecycle post-implementation

• Run account reviews (QBRs, regular touchpoints) to drive measurable outcomes.

• Proactively manage customer health: track adoption, identify risks, and address issues before they escalate.

• Drive renewals and expansions by spotting growth opportunities early.

• Be the voice of the customer and relay feedback to Product and Engineering.

Experience Requirements:

• 3+ years building production systems in Python/Django with Postgres.

• Hands-on experience fine-tuning and optimizing LLMs/SLMs, ideally in fraud, anomaly detection, or adversarial domains.

• A track record of reducing latency/cost in ML inference without compromising accuracy.

• Comfort working across the stack - from PyTorch profiling to Django APIs.

• An experimental but practical mindset: ship fast, measure rigorously, iterate.

Other Requirements:

• Prior work with imbalanced datasets (e.g., 1 in 10,000 fraud cases).

• Knowledge of feature stores, online learning, and temporal aggregation for fraud models.

• Familiarity with regulatory requirements around PII, KYC/AML, and compliance in financial data.

Responsibilities:

• Fine-tune, distill, and quantize LLMs and small language models (SLMs) for fraud detection tasks: entity resolution, anomaly detection, customer communication classification, synthetic data generation.

• Optimize inference so our models run fast and cost-efficiently in production - using techniques like lightweight fine-tuning (LoRA/PEFT), quantization to smaller precisions, and modern serving frameworks (e.g. vLLM, TensorRT)

• Build training/eval pipelines for fraud models that balance recall (catch fraud) with precision (minimize false positives).

• Create golden datasets, adversarial test sets, and online/offline evaluation harnesses that mirror real-world fraud evolution.

• Architect and own Python/Django services that integrate model predictions directly into customer-facing APIs.

Benefits:

• Flexible work arrangements

• Comprehensive health coverage

• Generous PTO policy

• Professional development support

• Competitive compensation package

Education Requirements:

• Bachelor’s degree in Marketing, Communications, Journalism, English, Business, or related field

• A technical background (e.g., Computer Science, Engineering, IT) with strong writing skills

• Master’s degree (MBA/MA in Marketing, Communications, or Technology Management) is a plus and will be considered

Experience Requirements:

• Proven experience (2–5 years) in technical content writing and product marketing

• Strong ability to simplify complex technical concepts into user-friendly, engaging content

• Experience with B2B/B2C product marketing in the tech/software/SaaS domain preferred

• Hands-on experience in building social media campaigns and content calendars

• Excellent written and verbal communication skills

Other Requirements:

• Ability to work independently and collaboratively with cross-functional teams

• Familiarity with SEO, analytics, and content distribution best practices is a plus

• Experience in AI/Analytics/Contact Center or related tech domains

• Knowledge of tools like HubSpot, WordPress, Canva, or social media management platforms

Responsibilities:

• Write clear, compelling, and technically accurate content such as blogs, product documentation, case studies, whitepapers, website messaging, social media posts, and email campaigns

• Collaborate with product and sales teams to deeply understand product features, positioning, and customer needs, and craft messaging that highlights value

• Develop and execute content strategies for social media that build awareness, engagement, and thought leadership around the product

• Create content for product launches, email campaigns, webinars, and customer communications

• Stay updated with industry trends, competitor messaging, and recommend insights to shape relevant and impactful messaging, through all our interactions

Education Requirements:

• relevant education background in Engineering

Experience Requirements:

• 4-5 years

Other Requirements:

• Comfortable using programming languages and relational databases

• Strong debugging and troubleshooting skills

• Strong understanding of JavaScript fundamentals

• Good hands-on experience with React, Redux, Nodejs and Mongo

Responsibilities:

• Own and build new features, improvements, bug fixes

• Write clear quality code for software and applications and perform test reviews

• Develop, implement, and test APIs

• Provide input on software development projects

• Have critical and analytical thinking skills

Experience Requirements:

• 5-8 years

Other Requirements:

• Proven US customer management; confident with Director/VP stakeholders

• Strong requirements writing and concise executive communication

• Solid agile PM, risk management, and value realization skills

• Comfortable translating requirements to user stories and API/integration work items

• Passionate about AI and thrive at the intersection of delivery, customer success, and product innovation

Responsibilities:

• Lead discovery; write BRD/FRD/SRS, workflows, PDD, and author SOWs

• Run agile delivery, oversee QA/UAT, cutover, change management

• Drive communications: stakeholder updates, exec readouts, adoption/ROI

• Manage T&M estimates, invoicing, milestone acceptance, forecast/margin hygiene

• Support growth: proposals, ROMs, change orders, and expansion roadmaps

Other Requirements:

• Requires being in our NYC office 5 days a week

Other Requirements:

• Eligible to work in Mexico

• English proficiency

Benefits:

• Non-bureaucratic compute approvals

• Work on frontier methods that scale

• Everyone on the team can code

• Competitive compensation with generous early-stage equity, full medical and vision

Education Requirements:

• BSc/MSc/PhD is an indicator

Experience Requirements:

• Familiar with TRL/veRL/etc.

• Comfortable with torchrun/accelerate/multi-node training.

• Clever about getting the data needed – or synthetically generating it.

• Finds easy solutions to hard problems, but doesn't mind getting their hands dirty, i.e., jumping a layer down into PyTorch or CUDA.

• Publications are a plus, but being able to critically evaluate research is a must.

Other Requirements:

• Not afraid of formulas

• Thinks they can learn anything in 2 weeks, but isn't arrogant about it.

• Prefers .py to .tex

• Must articulate ideas well! A big part of making successful models is telling people about them. This includes writing docs and technical reports at the minimum – and jumping on podcasts at the extreme.

• If you do not have US work authorization, we can help with that.

Responsibilities:

• Post-train reasoning into LLMs with GRPO and SFT.

• Design and iterate RL training environments for retrieval – unstructured, structured, web.

• Own the entire training pipeline: from training data curation to wandb.

• Run small and large model experiments – yolo runs encouraged.

• Work on next-generation vision-first embedding models.

Education Requirements:

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

Experience Requirements:

• 4–7 years of professional full-stack development experience.

Other Requirements:

• Proficiency in JavaScript (ES6+), HTML5, CSS3, and modern frontend frameworks such as React, Angular, or Vue.js.

• Strong backend expertise in Java, Spring Boot, or equivalent frameworks for building RESTful services.

• Hands-on experience with PostgreSQL (or other relational databases) — including schema design and performance tuning.

• Solid grasp of data structures, algorithms, and system design principles.

• Experience working in agile development environments with version control (Git).

Responsibilities:

• Design and develop scalable, maintainable, and high-performance web applications across the stack.

• Participate and contribute to Architecture and Design discussions to make key technical decisions for new modules, integrations, and system improvements.

• Build and optimize RESTful APIs, microservices, and database models supporting complex data workflows.

• Design efficient PostgreSQL schemas, ensuring data integrity, scalability, and performance.

• Collaborate with product managers, designers, and data engineers to translate product vision into robust technical solutions.

Experience Requirements:

• 3+ years of professional software development experience.

Other Requirements:

• Strong proficiency in React.js and modern JavaScript/TypeScript.

• Experience with backend technologies (Java, Node.js, Python, or similar).

• Experience with Data Engineering and AI tools

• Solid understanding of REST APIs and/or GraphQL.

• Familiarity with cloud platforms (AWS, GCP, or Azure).

Responsibilities:

• Develop and maintain full-stack applications with a focus on frontend React development.

• Collaborate with product managers and designers to create user-friendly interfaces for complex data applications.

• Design, build, and scale backend services and APIs that support a SaaS environment.

• Ensure high performance, security, and reliability of the application.

• Contribute to architectural decisions and participate in code reviews.