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Resilience

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About

Resilience is a cyber risk management company offering integrated solutions combining cyber insurance, cybersecurity expertise, and a risk quantification platform. Their AI-powered platform helps organizations financially prioritize cyber risks and improve their cyber resilience. They offer various services including cyber insurance (essential and edge solutions), cyber risk management, and technology errors and omissions (E&O) insurance. The company boasts high success rates in helping clients avoid ransomware payments and minimize losses. They are backed by leading venture capital firms and have a global presence.

Platform

Features

cyber risk management

cyber insurance

cybersecurity experts

risk quantification software

technology e&o

Job Opportunities

AVP/VP Cyber Underwriter

Resilience offers AI-driven cyber risk management solutions integrating cyber insurance, expert services, and a risk quantification platform to help organizations enhance their cyber resilience.

Benefits:

  • Innovative company culture

  • Flexible work schedules

  • Family paid leave

  • Paid healthcare for employees

  • 401k

Experience Requirements:

  • 5+ years’ experience as a cyber underwriter/broker with a proven track record of growth

  • Established network of broker and underwriting relationships

  • Prior consulting or customer facing experience

Other Requirements:

  • Passion for collaboration and the future of cyber insurance

  • Deep knowledge of the cyber insurance markets across assigned territory

  • Technical fluency in G-Suite

Responsibilities:

  • Partner with the security teams to develop and execute client engagement strategies

  • Demonstrate sound risk and pricing decision making, incorporating technology/security resources and traditional underwriting principles

  • Maintain an updated understanding of the cyber insurance market landscape within the designated territory

  • Implement business plans, ensuring growth that's both successful and sustainable

  • Collaborate with the team to formulate and execute strategies, igniting growth for both primary and excess cyber business

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Product Marketing Manager - Cybersecurity

Resilience offers AI-driven cyber risk management solutions integrating cyber insurance, expert services, and a risk quantification platform to help organizations enhance their cyber resilience.

Benefits:

  • Innovative company culture

  • Flexible work schedules

  • Family paid leave

  • Paid healthcare for employees

  • 401k

Experience Requirements:

  • 5+ years of relevant experience in marketing and product marketing

  • Experience in working with sales teams in B2B

  • Proven track record of managing complex projects and delivering them on time

Other Requirements:

  • Experience in cybersecurity is required

  • Exceptional communication skills, with the ability to craft and narrate engaging stories

  • Data-oriented mindset, with the ability to leverage data and insights

  • Self-starter with the ability to work proactively and take ownership

  • Previous startup experience

Responsibilities:

  • Written and verbal communication via marketing materials (e.g. case studies, seller enablement materials, battle cards) and customer-facing content

  • Engage in cross-company, client, and broker discussions to glean insights that inform marketing claims, content creation, messaging, and positioning

  • Go deep to become the go-to expert for why anyone should choose Resilience’s technology, data science, and solutions by understanding the customer, category, culture, and company

  • Advocate for existing and prospective users and buyers to win against the competition

  • Collaborate with cross-functional teams such as product managers, underwriting, sales, customer success, and marketing

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Customer Success Manager

Resilience offers AI-driven cyber risk management solutions integrating cyber insurance, expert services, and a risk quantification platform to help organizations enhance their cyber resilience.

Benefits:

  • Innovative company culture

  • Flexible work schedules

  • Family paid leave

  • Paid healthcare for employees

  • 401k

Experience Requirements:

  • 3-5 years of experience in customer success with a proven track record of driving customer satisfaction & retention

  • Experience with cyber security preferred

Other Requirements:

  • Excellent communication and interpersonal skills, with the ability to build rapport, influence others, and negotiate effectively

  • Strong strategic thinking and problem-solving abilities, with a focus on driving business outcomes and delivering value to customers

  • Proficiency in CRM software and other relevant tools for managing customer interactions

  • Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and stakeholders simultaneously

  • Passion for delivering exceptional customer experience and a commitment to continuous improvement and learning

Responsibilities:

  • Proactively engage with customers to understand their goals, challenges, and feedback

  • Develop and execute Customer Success strategies to maximize retention, expansion, and satisfaction among our client base

  • Serve as the primary point of contact for assigned accounts, building trusted advisor relationships with key stakeholders

  • Conduct regular business reviews with clients to review performance, identify opportunities , and align on goals and priorities

  • Collaborate cross-functionally with Sales, Product, Underwriting, & Marketing to ensure a seamless customer experience and drive customer outcomes

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