
Resilience

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About
Resilience is a cyber risk management company offering integrated solutions combining cyber insurance, cybersecurity expertise, and a risk quantification platform. Their AI-powered platform helps organizations financially prioritize cyber risks and improve their cyber resilience. They offer various services including cyber insurance (essential and edge solutions), cyber risk management, and technology errors and omissions (E&O) insurance. The company boasts high success rates in helping clients avoid ransomware payments and minimize losses. They are backed by leading venture capital firms and have a global presence.
Platform
Features
• cyber risk management
• cyber insurance
• cybersecurity experts
• risk quantification software
• technology e&o
Job Opportunities
AVP/VP Cyber Underwriter
Resilience offers AI-driven cyber risk management solutions integrating cyber insurance, expert services, and a risk quantification platform to help organizations enhance their cyber resilience.
Benefits:
Innovative company culture
Flexible work schedules
Family paid leave
Paid healthcare for employees
401k
Experience Requirements:
5+ years’ experience as a cyber underwriter/broker with a proven track record of growth
Established network of broker and underwriting relationships
Prior consulting or customer facing experience
Other Requirements:
Passion for collaboration and the future of cyber insurance
Deep knowledge of the cyber insurance markets across assigned territory
Technical fluency in G-Suite
Responsibilities:
Partner with the security teams to develop and execute client engagement strategies
Demonstrate sound risk and pricing decision making, incorporating technology/security resources and traditional underwriting principles
Maintain an updated understanding of the cyber insurance market landscape within the designated territory
Implement business plans, ensuring growth that's both successful and sustainable
Collaborate with the team to formulate and execute strategies, igniting growth for both primary and excess cyber business
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Product Marketing Manager - Cybersecurity
Resilience offers AI-driven cyber risk management solutions integrating cyber insurance, expert services, and a risk quantification platform to help organizations enhance their cyber resilience.
Benefits:
Innovative company culture
Flexible work schedules
Family paid leave
Paid healthcare for employees
401k
Experience Requirements:
5+ years of relevant experience in marketing and product marketing
Experience in working with sales teams in B2B
Proven track record of managing complex projects and delivering them on time
Other Requirements:
Experience in cybersecurity is required
Exceptional communication skills, with the ability to craft and narrate engaging stories
Data-oriented mindset, with the ability to leverage data and insights
Self-starter with the ability to work proactively and take ownership
Previous startup experience
Responsibilities:
Written and verbal communication via marketing materials (e.g. case studies, seller enablement materials, battle cards) and customer-facing content
Engage in cross-company, client, and broker discussions to glean insights that inform marketing claims, content creation, messaging, and positioning
Go deep to become the go-to expert for why anyone should choose Resilience’s technology, data science, and solutions by understanding the customer, category, culture, and company
Advocate for existing and prospective users and buyers to win against the competition
Collaborate with cross-functional teams such as product managers, underwriting, sales, customer success, and marketing
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Customer Success Manager
Resilience offers AI-driven cyber risk management solutions integrating cyber insurance, expert services, and a risk quantification platform to help organizations enhance their cyber resilience.
Benefits:
Innovative company culture
Flexible work schedules
Family paid leave
Paid healthcare for employees
401k
Experience Requirements:
3-5 years of experience in customer success with a proven track record of driving customer satisfaction & retention
Experience with cyber security preferred
Other Requirements:
Excellent communication and interpersonal skills, with the ability to build rapport, influence others, and negotiate effectively
Strong strategic thinking and problem-solving abilities, with a focus on driving business outcomes and delivering value to customers
Proficiency in CRM software and other relevant tools for managing customer interactions
Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and stakeholders simultaneously
Passion for delivering exceptional customer experience and a commitment to continuous improvement and learning
Responsibilities:
Proactively engage with customers to understand their goals, challenges, and feedback
Develop and execute Customer Success strategies to maximize retention, expansion, and satisfaction among our client base
Serve as the primary point of contact for assigned accounts, building trusted advisor relationships with key stakeholders
Conduct regular business reviews with clients to review performance, identify opportunities , and align on goals and priorities
Collaborate cross-functionally with Sales, Product, Underwriting, & Marketing to ensure a seamless customer experience and drive customer outcomes
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