Benefits:

• Medical

• Dental

Experience Requirements:

• Account management experience

• Digital marketing expertise

Other Requirements:

• Technical proficiency and learning mindset

• Analytical skills

• Team player

Responsibilities:

• Drive customer success

• Onboard new clients

• Develop and maintain relationships

• Provide strategic digital marketing guidance

• Deliver exceptional customer service

Benefits:

• Competitive Salary

• Remote Work Culture

• Continuous Growth

• HMO

• Work Tools

Benefits:

• Competitive salary

• Stock Options

• Health, Dental, and Vision Insurance

• 401(k) employer match

• Unlimited PTO (mandatory 10 days per year minimum), Annual IRL Retreats

Experience Requirements:

• Excellent customer relationship management skills

• Strong communication, listening, writing, and time management skills

• Ability to problem-solve and resolve client issues quickly and efficiently

• Organized and reliable: able to work independently with little direction when necessary

• Genuine excitement about scaling a growing platform

Other Requirements:

• An ownership mentality

• Experience working in the email/newsletter space is a huge plus

Responsibilities:

• Manage a portfolio of enterprise customer accounts to foster long-term partnerships

• Onboard new enterprise customers to ensure they are set up for success

• Act as the main point of contact for any customer escalations and provide resolutions in a timely, proactive manner

• Deliver Quarterly Business Reviews to drive product adoption and customer satisfaction

• Become the customer advocate and help implement cross-functional initiatives across Sales, Product, and Support

Benefits:

• Competitive salary

• Stock Options

• Health, Dental, and Vision Insurance

• 401(k) employer match

• Unlimited PTO (mandatory 10 days per year minimum), Annual IRL Retreats

Experience Requirements:

• Excellent customer relationship management skills

• Strong communication, listening, writing, and time management skills

• Ability to problem solve and resolve client issues quickly and efficiently

• Organized and reliable: able to work independently with little direction when necessary

• Genuine excitement about scaling a growing platform

Other Requirements:

• An ownership mentality

• Deep experience in email, media, or journalism

Responsibilities:

• Manage a portfolio of journalist customers to foster long-term partnerships

• Onboard journalists to beehiiv to ensure they are set up for success

• Act as the main point of contact for any customer escalations and provide resolutions in a timely, proactive manner

• Deliver Quarterly Business Reviews to drive product adoption and customer satisfaction

• Become the customer advocate and help implement cross-functional initiatives across Sales, Product, and Support

Benefits:

• Competitive compensation

• Growth mindset

• Teamwork

• Insurance and retirement plans

Benefits:

• Competitive compensation

• Growth mindset

• Teamwork

• Insurance and retirement plans

Benefits:

• Competitive compensation

• Growth mindset

• Teamwork

• Insurance and retirement plans

Benefits:

• Competitive compensation

• Growth mindset

• Teamwork

• Insurance and retirement plans

Benefits:

• Competitive compensation

• Growth mindset

• Teamwork

• Insurance and retirement plans

Education Requirements:

• BSc in Information Technology or relevant diploma

Experience Requirements:

• Experience as a Customer Support Specialist or similar CS role

• Familiarity with our industry is a plus

• Experience using help desk software and remote support tools

• Understanding of how CRM systems work

Other Requirements:

• Excellent communication and problem-solving skills

• Multi-tasking abilities

• Patience when handling tough cases

Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat

• Identify customer needs and help customers use specific features

• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

• Update our internal databases with information about technical issues and useful discussions with customers

• Monitor customer complaints on social media and reach out to provide assistance

Benefits:

• Competitive compensation packages

• High-quality individual and family medical, dental, and vision insurance

• Health savings account with available employer match

• Employer-matched 401(k) retirement plan with immediate vesting

• Employer-paid group term life insurance and the option to elect voluntary life insurance

Education Requirements:

• Bachelor's degree in Engineering, Building Science, or related degree

• Associate's degree with two years of employment experience

• High School Diploma or GED equivalent with four years of employment experience

Experience Requirements:

• One to two years of building facilities experience

• Exceptional, demonstrated customer service skills

Other Requirements:

• Willingness to be available after hours and in emergency situations

• Computer proficiency with Microsoft Office and Google Suite

• Valid driver’s license and clean driving record

• Ability to lift up to 50lbs

Responsibilities:

• Support all REWS functions in Palo Alto; working onsite daily to provide direct support, conduct facility walkthroughs, schedule repairs and maintenance needs, move activities, and respond to all requests in a timely fashion

• Support catering and snack program, including coordinating orders for on-site meals

• Supports the office supplies and consumables program, including taking inventory, ordering supplies, replenishing and managing conference spaces

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Equal Pay

• Employee referral rewards

• Wellness benefits

• Flexible work schedules

• Mentoring opportunities

Benefits:

• Insurance for self and loved ones

• Best equipment (Mac for everyone)

• Healthy Lunch, Dinner and Snacks

• Frequent offsites

• Flexible working hours & leave policy

Benefits:

• Insurance for self and loved ones

• Best equipment (Mac for everyone)

• Healthy Lunch, Dinner and Snacks

• Frequent offsites

• Flexible working hours & leave policy

Benefits:

• Flexible working schedule and hybrid model

• Excellent career development opportunities

• Culture of feedback and continuous improvement

• International and diverse team

• Continuous training opportunities

Education Requirements:

• Academic education in Computer Engineering or similar fields of study

Experience Requirements:

• 3-5 years of proven experience working in information security

Other Requirements:

• Experience in performing information security assessments

• Knowledge of international information security standards and frameworks

• Experience in developing, maintaining, and enforcing areas of an Information Security Management System (ISMS)

• Familiarity with relevant legal and regulatory compliance landscapes

• Basic knowledge about cloud-native software architectures

• Professional certifications such as CISSP, CISM, CISA, ISO 27001 Lead Implementer/Auditor or similar are considered a plus

• Good verbal and written communication skills

• Ability to work in an Agile and dynamic environment

• Fluency in English

Responsibilities:

• Ensure security-related activities and processes are aligned with the organization’s strategy and business goals

• Actively participate and contribute to strategic internal initiatives sponsored by the Cybersecurity team regarding information security

• Support internal/external audit processes and evidence collection initiatives

• Help identify and evaluate relevant international standards, controls, compliance frameworks, and legislation/regulation for the organization

• Help develop and establish an organization wide InfoSec culture by participating in security awareness and personnel training activities