Benefits:

• Flexible work environment

• Growth & Impact

• Innovative AI Platform

• Collaborative Culture

Education Requirements:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business)

• Master's degree (MBA or M.S.) is a plus

Experience Requirements:

• 7-15 Years

• 7 - 10 years of experience in program or project management

• Minimum of 3 years focused on delivering technology solutions to BFSI clients

Other Requirements:

• Deep understanding of SaaS/PaaS delivery models

• Knowledge of regulatory frameworks governing the BFSI sector

• Professional certification (PMP, PgMP, PRINCE2) is a plus

Responsibilities:

• Take full ownership of large-scale PaaS implementation programs

• Act as the primary point of contact for client leadership

• Ensure all program aspects adhere to BFSI regulatory standards

• Guide and align internal cross-functional teams

• Proactively monitor program health and track key metrics

Benefits:

• Flexible work environment

• Growth & Impact

• Innovative AI Platform

• Collaborative Culture

Education Requirements:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business)

• Master's degree (MBA or M.S.) or professional certification is a plus

Experience Requirements:

• 7-15 Years

• 7 - 10 years of experience in program or project management

• Minimum of 3 years focused on delivering technology solutions to BFSI clients

Other Requirements:

• Understanding of SaaS/PaaS delivery models

• Understanding of regulatory frameworks in BFSI sector

Responsibilities:

• Lead Program Delivery for large-scale PaaS implementation

• Act as the primary point of contact for client leadership

• Ensure Compliance & Quality with BFSI standards

• Coordinate Cross-Functional Excellence

• Manage Performance & Risk

Education Requirements:

• Bachelor’s Degree

Experience Requirements:

• 8+ Years

• 8-14 years of professional experience preferably in a customer-facing role

Other Requirements:

• Consulting experience in automation, process mining, or BPM

• Knowledge of Lean Six Sigma principles

• Fluency in Spanish, German or Italian

Responsibilities:

• Become a trusted value delivery partner for assigned clients

• Program Management of all phases from onboarding to support

• Report and track all CS metrics in the tool

• Understand customer landscape and align with Skan capabilities

• Monitor and achieve goals around Skan adoption and license usage

Education Requirements:

• Bachelor’s degree in business administration, Engineering, Computer Science, or a related field required

• Master’s degree (MBA or equivalent) preferred

Experience Requirements:

• 18+ Years

• 15+ years of progressive experience in customer success or consulting

• At least 5 years in a senior leadership or client-facing executive role

Other Requirements:

• Proven track record in managing multi-million-dollar enterprise portfolios

• Deep industry expertise in BFSI

Responsibilities:

• Lead account planning initiatives aligned with customer business goals

• Establish and deepen executive relationships

• Define and own transformation roadmaps and strategic blueprints

• Lead value management initiatives and ROI realization

• Coach and enable a team of CSMs

Benefits:

• Bonus

• Benefits

• Equity

Education Requirements:

• MBA from Top business school or equivalent advanced degree preferred

Experience Requirements:

• 10+ Years

• 10+ years of progressive leadership experience in Strategy or Business Operations

Other Requirements:

• Operating Model Expertise in design and scaling

• Systems & Data Fluency in CRM and analytics platforms

Responsibilities:

• Own annual and quarterly operating rhythms (OKRs, QBRs)

• Represent the EVP in cross-functional executive forums

• Design and refine the end-to-end customer lifecycle architecture

• Build predictive customer health and risk models

• Partner with Finance to forecast NRR, GRR, and CLTV

Benefits:

• Bonus

• Benefits

• Equity

Education Requirements:

• Bachelor’s degree in Business, Engineering, Technology, or Finance

• MBA from a top-tier institution strongly preferred

Experience Requirements:

• 10-20 years

• 10–15+ years in top-tier management consulting or enterprise transformation

Other Requirements:

• Proven leadership of enterprise-scale transformation programs

• Experience with Boards, CFOs, and C-suite executives

Responsibilities:

• Lead enterprises through platform-led AI transformation journeys

• Assess AI potential and deliver Board-ready transformation blueprints

• Own the narrative of value committed vs. value realized

• Provide executive-level oversight across major programs

• Establish Process Intelligence / AI CoEs with repeatable methodologies

Benefits:

• $25 monthly cell phone reimbursement

• $200 monthly meal stipend

Experience Requirements:

• 3 years of verifiable Class A tractor-trailer driving experience

• Clean driving record for the past 5 years

Other Requirements:

• Current Class A Commercial Driver’s License (CDL) valid in Colorado

• Flexibility for day, night, and/or weekend work

• Availability for travel to Brighton, CO for training

• Facility with desktop software and web applications

• Excellent written and verbal communication skills

Responsibilities:

• Safely operate vehicles in the cab for 8-10+ hours per day

• Conduct daily on-site safety inspections

• Provide insightful and thorough test reports

• Maintain a current Class A commercial driver’s license

• Perform preventative maintenance checks and services

Benefits:

• Equity

• Company bonus or sales commissions/bonuses

• 401(k) plan

• Medical, dental, and vision benefits

• Wellness stipends

Experience Requirements:

• 3+ years in a client-facing, pre or post-sales role (CSM, AM, PM)

• Preferably experience in a SaaS/AI environment

• Experience in products like Databricks, Sagemaker, Google, SAS, Docker, or Kubernetes

• Proven track record of exceeding goals

• SFDC and CRM tools proficiency

Other Requirements:

• Technical aptitude to understand Domino's portfolio

• High level of comfort speaking with executives and procurement

• Bias toward action

Responsibilities:

• Represent Domino value proposition in a competitive market

• Drive Domino Cloud adoption conversations among existing customers

• Identify and secure upsell opportunities

• Maintain and report an accurate forecast for all renewals

• Prescribe commercial terms that align with business needs

Experience Requirements:

• 1–3 years of experience in Quality Analysis, contact center QA, or process excellence

Other Requirements:

• Good understanding of quality frameworks and SLA-driven environments

• Hands-on experience with AI tools and cloud-based platforms

• Ability to use ChatGPT, Convin AI, or similar tools for insights

• Strong analytical, communication, and problem-solving skills

• Comfortable working in fast-paced, tech-first environments

Responsibilities:

• Conduct quality audits for client accounts to ensure SLA adherence

• Use AI-driven tools to improve audit efficiency and generate insights

• Support creation and maintenance of SOPs, scorecards, and frameworks

• Analyze audit findings and provide data-backed improvement recommendations

• Collaborate with CSMs, Product, and Engineering to support improvements

Benefits:

• Medical, dental, and vision benefits

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

Education Requirements:

• Associates/Bachelors strongly preferred

Experience Requirements:

• 1 year of PC desktop support or technical support experience with client contact preferred

Other Requirements:

• Proficient PC skills (Windows and IOS)

• Knowledge of mobile devices (Smartphones/iPads)

• Strong verbal and written communication skills

• Bilingual French or Spanish is a plus

• Knowledge of Unix / Linux / SQL

Responsibilities:

• Receives inbound client inquiries via phone, chat, e-mail, and online ticket

• Creates case logs, record information, and follow up on issues

• Troubleshoots problems with malfunctioning software applications

• Directs and guides clients through resolution of technical issues

• Submits requests for product changes and custom programming updates

Benefits:

• Work from home

• Administrative support

• Engagement with fellow legal transcribers

• Flexible work hours

• Ability to work on varied content (legal, educational, media)

Experience Requirements:

• Experienced in legal transcription

Other Requirements:

• Fluent in English language

• Capable of adhering to client guidelines

• Coachable and comfortable receiving quality feedback

• Responsive to e-mail communication

Responsibilities:

• Edit AI-generated legal depositions, hearings, and trials

• Ensure text is a true and accurate record of proceedings

• Format transcripts per legal client guidelines

• Match text accurately to audio recordings

• Communicate effectively with the team via email

Benefits:

• Workday Bonus Plan

• Annual refresh stock grants

• Comprehensive benefits

Education Requirements:

• Bachelor’s Degree or equivalent work experience

Experience Requirements:

• 6+ years of experience implementing and configuring Workday HCM

• 6+ years experience with State and Local Government operations

• 8+ years of HR experience (employee relations, talent management, etc.)

• 8+ years experience in Talent development, Learning, or Recruiting

Other Requirements:

• Ability to travel 50% or more of the time

• Demonstrated project management experience

• Excellent verbal and written communication skills

• Strategic business consulting expertise

Responsibilities:

• Elicit and document customer business requirements

• Configure Workday HCM solution (Benefits, Talent, Recruiting)

• Support legacy data conversion and integration testing

• Transfer system knowledge to customers

• Mentor consultants new to specific functional areas

Benefits:

• Workday Bonus Plan

• Annual refresh stock grants

• Comprehensive benefits

Experience Requirements:

• 6+ years project managing ERP implementations (Medium/Large Enterprise)

• 6+ years implementing Workday, Oracle, PeopleSoft, or SAP

• Solid grasp of Financials, HCM, or Payroll business areas

Other Requirements:

• Experience within the Public Sector

• Ability to travel 50% or more of the time

• Strong conflict management and influencing skills

• Prior consulting experience

Responsibilities:

• Project manage one or more implementations concurrently

• Manage project budget and deliver profitably

• Work with client project manager to identify/resolve issues

• Present at Executive Steering Committee meetings

• Guide and mentor Professional Services resources

Benefits:

• Employee referral process

Experience Requirements:

• 3+ years experience as a Technical Integration or similar role

• 3+ years background in systems integration (APIs, Cloud, web architecture)

• 3+ years experience as a Team Lead in Technical Consulting

Other Requirements:

• Excellent presentation and communication skills

• Ability to work with code (Read/Run/Edit existing code)

• Understanding of Infosec, Data Privacy, and RFP processes

Responsibilities:

• Manage dual role as hands-on contributor and people leader

• Support large enterprise clients with systems integration

• Serve as primary escalation point for project delivery

• Engage with clients on technology and security architecture

• Mentor and develop new team members

Benefits:

• Competitive salary and pre-IPO stock options

• 100% company-paid medical, dental and vision insurance (for employee)

• Optional HSA and FSA medical reimbursement accounts

• Unlimited paid time off

• Generous leave programs for life events

Education Requirements:

• Bachelor’s degree

Experience Requirements:

• 4+ years of outstanding track record in SaaS customer success or account management

• Experience in fintech, banking or related fields (AML, fraud)

• Experience managing accounts of $200k+ ARR

• Experience managing complex retention and upsell opportunities

Other Requirements:

• Ability to build long-lasting relationships with senior executives

• Outstanding project management and organization skills

• Sense of curiosity and learning

Responsibilities:

• Act as the main point of contact for a set group of our enterprise customers

• understand their success criteria and help tell the story of Unit21’s value

• Act as a customer advocate internally, bringing trends and feedback to the team

• Seek to find mutual wins through identification and education around additional features

• Drive revenue retention and growth

Benefits:

• Competitive salary and pre-IPO equity

• 100% company-paid medical, dental, and vision insurance (employee)

• Unlimited PTO and generous leave programs

• learning & development stipend

• home office setup support

Education Requirements:

• Bachelor’s degree or equivalent practical experience

Experience Requirements:

• 2+ years of experience in Customer Support, Technical Support, or other customer-facing roles

Other Requirements:

• Strong ability to explain technical concepts in clear, customer-friendly language

• General technical aptitude with strong problem-solving skills

• Excellent written and verbal communication skills

• Curious mindset

Responsibilities:

• Own and manage incoming customer support tickets end-to-end

• Investigate, troubleshoot, and resolve issues with a focus on first-level resolution

• Prioritize tickets based on severity, impact, and SLAs

• Develop deep product knowledge to support customers effectively

• Partner cross-functionally with Customer Success, Product, and Engineering

Benefits:

• Stock options

• Medical, Dental, and Vision coverage

• Flexible vacation and sick leave practices

• Paid parental leave

Experience Requirements:

• 4+ years of troubleshooting and debugging experience with robotics

• Experience with basic system administration and network configuration

• Experience with relational databases and SQL

Other Requirements:

• Able to travel on short notice up to 80%

• Physical ability to lift up to 50 lbs

• Comfort with electrical and mechanical tools

Responsibilities:

• Work with customers to deploy and support robotic fleets

• Provide detailed training to customer teams onsite

• Commission, test, and debug robotic systems

• Conduct routine and incident maintenance

• Maintain records of service calls, training, and expenses

Benefits:

• Stock options

• Medical, Dental, and Vision coverage

• Flexible vacation and sick leave practices

• Paid parental leave

Experience Requirements:

• 4+ years of troubleshooting and debugging experience with robotics

• Experience with basic system administration and network configuration

• Experience with relational databases and SQL

Other Requirements:

• Able to travel on short notice up to 80%

• Physical ability to lift up to 50 lbs

• Comfort with software (flashing firmware, Linux, Bash)

Responsibilities:

• Work with customers to deploy and support robotic fleets

• Provide detailed training to customer teams onsite

• Commission, test, and debug robotic systems

• Conduct routine and incident maintenance

• Report on critical team metrics such as mean time to repair

Benefits:

• Competitive compensation

• Growth opportunity

• Collaborative environment

Education Requirements:

• Degree in Computer Science, Electrical/Mechanical Engineering, or related field

Experience Requirements:

• Track record in data center operations

• Experience in recruiting and scaling technical operations teams

• Experience managing large-scale infrastructure projects

• Knowledge of data center security standards

Other Requirements:

• Fluency in English and Swedish is a plus

• Hands-on troubleshooting skills

Responsibilities:

• Lead operational management of the data center

• Hire and manage local hardware engineers

• Oversee hardware deployment and upgrades

• Monitor and enforce SLAs

• Manage incidents and request tickets

Benefits:

• Bonus

• Benefits

• Equity

Education Requirements:

• Undergraduate degree in engineering or business

Experience Requirements:

• Aerospace and Defense Program Management experience

• Deep expertise in project and program management

• Experience with Microsoft Project or Smartsheet

Other Requirements:

• Willingness to travel internationally

• PMP certification preferred

Responsibilities:

• Lead Direct Commercial Sale (DCS) program

• Manage customer relationships

• Track and report budget and resource metrics

• Complete critical path analyses

• Partner with leadership to guide prioritization