AI Jobs

Experience Requirements:

• 1–3 years of experience in Quality Analysis, contact center QA, or process excellence

Other Requirements:

• Good understanding of quality frameworks and SLA-driven environments

• Hands-on experience with AI tools and cloud-based platforms

• Ability to use ChatGPT, Convin AI, or similar tools for insights

• Strong analytical, communication, and problem-solving skills

• Comfortable working in fast-paced, tech-first environments

Responsibilities:

• Conduct quality audits for client accounts to ensure SLA adherence

• Use AI-driven tools to improve audit efficiency and generate insights

• Support creation and maintenance of SOPs, scorecards, and frameworks

• Analyze audit findings and provide data-backed improvement recommendations

• Collaborate with CSMs, Product, and Engineering to support improvements

Benefits:

• Medical, dental, and vision benefits

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

Education Requirements:

• Associates/Bachelors strongly preferred

Experience Requirements:

• 1 year of PC desktop support or technical support experience with client contact preferred

Other Requirements:

• Proficient PC skills (Windows and IOS)

• Knowledge of mobile devices (Smartphones/iPads)

• Strong verbal and written communication skills

• Bilingual French or Spanish is a plus

• Knowledge of Unix / Linux / SQL

Responsibilities:

• Receives inbound client inquiries via phone, chat, e-mail, and online ticket

• Creates case logs, record information, and follow up on issues

• Troubleshoots problems with malfunctioning software applications

• Directs and guides clients through resolution of technical issues

• Submits requests for product changes and custom programming updates

Benefits:

• Work from home

• Administrative support

• Engagement with fellow legal transcribers

• Flexible work hours

• Ability to work on varied content (legal, educational, media)

Experience Requirements:

• Experienced in legal transcription

Other Requirements:

• Fluent in English language

• Capable of adhering to client guidelines

• Coachable and comfortable receiving quality feedback

• Responsive to e-mail communication

Responsibilities:

• Edit AI-generated legal depositions, hearings, and trials

• Ensure text is a true and accurate record of proceedings

• Format transcripts per legal client guidelines

• Match text accurately to audio recordings

• Communicate effectively with the team via email

Benefits:

• Workday Bonus Plan

• Annual refresh stock grants

• Comprehensive benefits

Education Requirements:

• Bachelor’s Degree or equivalent work experience

Experience Requirements:

• 6+ years of experience implementing and configuring Workday HCM

• 6+ years experience with State and Local Government operations

• 8+ years of HR experience (employee relations, talent management, etc.)

• 8+ years experience in Talent development, Learning, or Recruiting

Other Requirements:

• Ability to travel 50% or more of the time

• Demonstrated project management experience

• Excellent verbal and written communication skills

• Strategic business consulting expertise

Responsibilities:

• Elicit and document customer business requirements

• Configure Workday HCM solution (Benefits, Talent, Recruiting)

• Support legacy data conversion and integration testing

• Transfer system knowledge to customers

• Mentor consultants new to specific functional areas

Benefits:

• Workday Bonus Plan

• Annual refresh stock grants

• Comprehensive benefits

Experience Requirements:

• 6+ years project managing ERP implementations (Medium/Large Enterprise)

• 6+ years implementing Workday, Oracle, PeopleSoft, or SAP

• Solid grasp of Financials, HCM, or Payroll business areas

Other Requirements:

• Experience within the Public Sector

• Ability to travel 50% or more of the time

• Strong conflict management and influencing skills

• Prior consulting experience

Responsibilities:

• Project manage one or more implementations concurrently

• Manage project budget and deliver profitably

• Work with client project manager to identify/resolve issues

• Present at Executive Steering Committee meetings

• Guide and mentor Professional Services resources

Benefits:

• Employee referral process

Experience Requirements:

• 3+ years experience as a Technical Integration or similar role

• 3+ years background in systems integration (APIs, Cloud, web architecture)

• 3+ years experience as a Team Lead in Technical Consulting

Other Requirements:

• Excellent presentation and communication skills

• Ability to work with code (Read/Run/Edit existing code)

• Understanding of Infosec, Data Privacy, and RFP processes

Responsibilities:

• Manage dual role as hands-on contributor and people leader

• Support large enterprise clients with systems integration

• Serve as primary escalation point for project delivery

• Engage with clients on technology and security architecture

• Mentor and develop new team members

Benefits:

• Competitive salary and pre-IPO stock options

• 100% company-paid medical, dental and vision insurance (for employee)

• Optional HSA and FSA medical reimbursement accounts

• Unlimited paid time off

• Generous leave programs for life events

Education Requirements:

• Bachelor’s degree

Experience Requirements:

• 4+ years of outstanding track record in SaaS customer success or account management

• Experience in fintech, banking or related fields (AML, fraud)

• Experience managing accounts of $200k+ ARR

• Experience managing complex retention and upsell opportunities

Other Requirements:

• Ability to build long-lasting relationships with senior executives

• Outstanding project management and organization skills

• Sense of curiosity and learning

Responsibilities:

• Act as the main point of contact for a set group of our enterprise customers

• understand their success criteria and help tell the story of Unit21’s value

• Act as a customer advocate internally, bringing trends and feedback to the team

• Seek to find mutual wins through identification and education around additional features

• Drive revenue retention and growth

Benefits:

• Competitive salary and pre-IPO equity

• 100% company-paid medical, dental, and vision insurance (employee)

• Unlimited PTO and generous leave programs

• learning & development stipend

• home office setup support

Education Requirements:

• Bachelor’s degree or equivalent practical experience

Experience Requirements:

• 2+ years of experience in Customer Support, Technical Support, or other customer-facing roles

Other Requirements:

• Strong ability to explain technical concepts in clear, customer-friendly language

• General technical aptitude with strong problem-solving skills

• Excellent written and verbal communication skills

• Curious mindset

Responsibilities:

• Own and manage incoming customer support tickets end-to-end

• Investigate, troubleshoot, and resolve issues with a focus on first-level resolution

• Prioritize tickets based on severity, impact, and SLAs

• Develop deep product knowledge to support customers effectively

• Partner cross-functionally with Customer Success, Product, and Engineering

Benefits:

• Stock options

• Medical, Dental, and Vision coverage

• Flexible vacation and sick leave practices

• Paid parental leave

Experience Requirements:

• 4+ years of troubleshooting and debugging experience with robotics

• Experience with basic system administration and network configuration

• Experience with relational databases and SQL

Other Requirements:

• Able to travel on short notice up to 80%

• Physical ability to lift up to 50 lbs

• Comfort with electrical and mechanical tools

Responsibilities:

• Work with customers to deploy and support robotic fleets

• Provide detailed training to customer teams onsite

• Commission, test, and debug robotic systems

• Conduct routine and incident maintenance

• Maintain records of service calls, training, and expenses

Benefits:

• Stock options

• Medical, Dental, and Vision coverage

• Flexible vacation and sick leave practices

• Paid parental leave

Experience Requirements:

• 4+ years of troubleshooting and debugging experience with robotics

• Experience with basic system administration and network configuration

• Experience with relational databases and SQL

Other Requirements:

• Able to travel on short notice up to 80%

• Physical ability to lift up to 50 lbs

• Comfort with software (flashing firmware, Linux, Bash)

Responsibilities:

• Work with customers to deploy and support robotic fleets

• Provide detailed training to customer teams onsite

• Commission, test, and debug robotic systems

• Conduct routine and incident maintenance

• Report on critical team metrics such as mean time to repair

Benefits:

• Competitive compensation

• Growth opportunity

• Collaborative environment

Education Requirements:

• Degree in Computer Science, Electrical/Mechanical Engineering, or related field

Experience Requirements:

• Track record in data center operations

• Experience in recruiting and scaling technical operations teams

• Experience managing large-scale infrastructure projects

• Knowledge of data center security standards

Other Requirements:

• Fluency in English and Swedish is a plus

• Hands-on troubleshooting skills

Responsibilities:

• Lead operational management of the data center

• Hire and manage local hardware engineers

• Oversee hardware deployment and upgrades

• Monitor and enforce SLAs

• Manage incidents and request tickets

Benefits:

• Bonus

• Benefits

• Equity

Education Requirements:

• Undergraduate degree in engineering or business

Experience Requirements:

• Aerospace and Defense Program Management experience

• Deep expertise in project and program management

• Experience with Microsoft Project or Smartsheet

Other Requirements:

• Willingness to travel internationally

• PMP certification preferred

Responsibilities:

• Lead Direct Commercial Sale (DCS) program

• Manage customer relationships

• Track and report budget and resource metrics

• Complete critical path analyses

• Partner with leadership to guide prioritization

Benefits:

• Collaboration, respect, and agility culture

Experience Requirements:

• 3 years (or more) experience operating straight trucks up to 26-35 ft long

• Valid Class A (CDL) driver's license

• Clean driving record and background check

• Customer relationship management experience

Other Requirements:

• Willing to work flexible hours (weekdays/weekends)

• Meticulous, organized, and proactive

• Ability to lift and carry up to 50 lbs

• Ability to use smartphone applications

Responsibilities:

• Ensure safe operation of class 3-7 box truck delivery vehicles

• Manually drive vehicles to gather route data

• Ensure on-time delivery and integrity of goods

• Assist with loading/unloading using pallet jacks/dollies

• Daily routine checks of vehicle safety

Benefits:

• Diverse and inclusive environment

• Collaboration, respect and agility culture

Experience Requirements:

• Minimum of 3 years of experience driving a box truck

• Experience operating large box trucks (26 - 30 ft) or tractor trailers

• Valid Commercial Driver's License (CDL) with no major infractions

• Clean driving record

• Background check and drug screening

Other Requirements:

• Strong verbal and written communication skills

• Decision-making abilities to handle high-pressure situations

• Flexibility to work non-standard hours/rotating shifts

Responsibilities:

• Operate 26-30 ft box truck manually and monitor autonomous systems

• Collaborate with engineers to test/refine technology

• Utilize computers and technology in a data-driven environment

• Perform routine vehicle inspections

• Ensure compliance with HOS/DVIRs

Benefits:

• Diverse and inclusive environment

• Collaboration, respect and agility culture

Experience Requirements:

• Minimum of 3 years of experience driving a box truck

• Experience operating large box trucks (26 - 30 ft) or tractor trailers

• Possess a valid Commercial Driver's License (CDL)

• Clean driving record

• Background check and drug screening

Other Requirements:

• Flexibility to work non-standard hours/rotating shifts

• Critical thinking and decision-making abilities

• Knowledge of DOT regulations (plus)

Responsibilities:

• Operate 26-30 ft box truck manually and monitor autonomous systems

• Collaborate with engineers to test technology

• Perform routine vehicle inspections

• Ensure compliance with HOS/DVIRs

• Conduct thorough testing and provide feedback

Benefits:

• Diverse and inclusive environment

• Collaboration, respect and agility culture

Experience Requirements:

• Minimum of 3 years of experience driving a box truck

• Experience operating large box trucks (26 - 30 ft) or tractor trailers

• Possess a valid Commercial Driver's License (CDL)

• Clean driving record

Other Requirements:

• Flexibility to work non-standard hours

• Strong communication skills

• Ability to handle high-pressure situations

Responsibilities:

• Operate 26-30 ft box truck manually and monitor autonomous systems

• Collaborate with engineers to test technology

• Perform routine vehicle inspections

• Conduct testing and provide detailed feedback

• Ensure compliance with DOT regulations

Benefits:

• Local routes — home daily

• Weekly pay

• Competitive wages

• Solid benefits package

• Unlimited opportunities for growth

Experience Requirements:

• 3+ years experience driving 26–30 ft box trucks

• Valid CDL (Preferred)

• Clean MVR (Required)

• Background check and drug screen

Other Requirements:

• Flexible availability (rotating or variable shifts)

• Excellent judgment under pressure

• Strong communication skills

• Natural problem-solver

Responsibilities:

• Operate 26–30 ft box trucks manually and monitor autonomous systems

• Collaborate with engineering teams to test technology

• Use onboard screens and diagnostic tools

• Document unusual behavior and provide feedback

• Step in as needed following safety guidelines

Benefits:

• Local routes — home daily

• Weekly pay

• Competitive wages

• Solid benefits package

• Unlimited opportunities for growth

Experience Requirements:

• 3+ years experience driving 26–30 ft box trucks

• Valid CDL (Preferred)

• Clean MVR (Required)

• IT or computer background

Other Requirements:

• Can work nights 7:30pm - 6:30am (5 days)

• Available Saturday and Sunday

• Natural problem-solver

Responsibilities:

• Operate 26–30 ft box trucks manually and monitor autonomous systems

• Test, evaluate, and refine self-driving technology

• Monitor system performance via onboard screens

• Perform test runs and document behavior

• Follow DOT and company safety guidelines

Benefits:

• Local routes — home daily

• Weekly pay

• Competitive wages

• Solid benefits package

• Unlimited opportunities for growth

Experience Requirements:

• 3+ years experience driving 26–30 ft box trucks

• Valid CDL (Preferred)

• Clean MVR (Required)

• IT or computer background

Other Requirements:

• Availability for nights and weekends

• Strong communication skills

• Natural problem-solver

Responsibilities:

• Operate 26–30 ft box trucks and monitor autonomous systems

• Collaborate with engineering teams

• Monitor system performance

• Document unusual behavior

• Follow safety protocols

Benefits:

• Local routes — home daily

• Weekly pay

• Competitive wages

• Solid benefits package

• Unlimited opportunities for growth

Experience Requirements:

• 3+ years experience driving 26–30 ft box trucks

• Valid CDL (Required)

• Clean MVR (Required)

• Pass background check and drug screen

Other Requirements:

• Mandatory Nights and Weekend Shifts

• Flexible availability

Responsibilities:

• Operate 26–30 ft box trucks manually and monitor autonomous systems

• Work with engineering to refine technology

• Monitor performance via onboard screens

• Document behavior during test runs

• Maintain safety-focused alertness