Benefits:

• Competitive compensation package

• Ample opportunities for professional development

Experience Requirements:

• 2-3 years of management consulting, client services, or project management experience

Other Requirements:

• Experience in enterprise B2B SaaS is a plus

Responsibilities:

• Managing client engagements including pilots and rollouts

• Acting as a key point of contact for clients

• Answering questions

• Processing requests

• Tracking KPIs

Benefits:

• Use state of the art machine learning algorithms and techniques

• Challenging projects

• We are a growing startup with multiple professional development opportunities

• Work on stuff other people only read about

• Excellent work environment, full of highly-motivated and talented young professionals

Experience Requirements:

• Over 5 years of relevant professional experience

• Familiarity with Scrum or agile methodologies

• Prior experience as a software engineer

• Machine learning key concepts understanding

• Advanced English

Other Requirements:

• Good communication skills, proactive and eager to take on new challenges and learn new things

• You are a team player and have good interpersonal skills

• Asana or Jira

Responsibilities:

• Willing to take ownership of machine learning projects that includes state of the art solutions

• Understanding client requirements

• Organizing the team’s activities and overseeing project deliverables

• Optimising and improving processes and the overall approach where necessary

• Securing growth opportunities and initiating new projects

Benefits:

• Competitive salary, benchmarked against the market and reviewed annually

• Hybrid and/or flexible work arrangements

• An outstanding £2,000 flexible benefits including private medical insurance, critical illness coverage, life assurance, EAP, group income protection

• A salary exchange pension plan

• 25 days’ annual leave plus bank holidays

Education Requirements:

• Recent experience working in a people centric role, ideally in a HR or people team

• Solid, detail orientated administration acumen.

• High proficiency in Google Workspace: Docs, Sheets, Gmail.

• Exposure to working with HRIS and ATS systems.

• Strong communication and interpersonal skills

Responsibilities:

• Onboarding administration such as: Drafting and issuing offer letters and contracts of employment. Issuing new starter documents, collating and recording documents received and liaising with new starters. Conducting reference, pre-employment checks and right to work checks. Liaising with line managers and IT to facilitate onboarding. Conducting HR Inductions for new starters. Monitoring completion of the probation period process.

• Administration of internal HR Information System (HRIS) including workflows, system set up and settings.

• Supporting activities related to the creation, update and compilation of people data and reports.

• Act as the employee interface for people queries within the HR inbox.

• Assisting with administration of family friendly, annual leave and time off policies.

Education Requirements:

• Bachelor’s degree in information technology, information systems, computer science or related field

Experience Requirements:

• Ten (10+) years of experience in hands-on corporate IT leadership

• Eight years’ or more experience working in IT operations

• Minimum three years’ experience overseeing IT teams and projects

Other Requirements:

• Familiar with implementation of contemporary security principles

• Collaborate with Engineering teams ensuring high customer satisfaction

• Define and implement end-to-end IT systems and helpdesk strategy

Responsibilities:

• Security operations

• IT automation

• Cloud platforms management

• Oversees IT operations

• Leads IT team

Benefits:

• Market competitive salary

• Medical insurance and competitive medical benefits

• Funding for skill development and lifelong learning

• Remote-first approach

• Regular bonus and equity refresh opportunities

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field

Experience Requirements:

• 10+ years of experience in customer support/service roles within B2B enterprise SaaS organizations, with at least 7 years in a leadership position

• Demonstrated ability to lead and scale support teams, with a hands-on approach to process development and team management

• Strong technical acumen and ability to grasp complex software solutions. Must-have technical expertise on Apache Spark.

• Exceptional communication and interpersonal skills, with the ability to articulate clearly and empathize with clients

• Experience in setting up and managing support services across different time zones

Other Requirements:

• Proven track record of improving customer satisfaction and support efficiency

• Familiarity with support software, ticketing systems, and CRM tools like Fresh service

• Preferred: she/he has worked with AML or Fraud or Cybersecurity software

Responsibilities:

• Leadership and Strategy

• Process Development

• Team Development

• Technical and Client Empathy

• Cross-functional Collaboration

Education Requirements:

• B.S./M.S. in Life Science(s), Computer Science, Computational Chemistry, Computational Biology, Engineering, Business or related fields

Experience Requirements:

• 5-10 years of work experience in a biotech or pharmaceutical environment

• 1-3 years in a project management role

Other Requirements:

• Demonstrated ability to work cross-functionally with multiple teams including Biology, Chemistry, Comp Bio, Comp Chem, Software Engineering and Machine Learning

• Ability to manage multiple projects simultaneously and prioritize competing demands

• Familiar with drug development pipelines and experience managing collaborations with external partners

• Knowledge of project management tools and methodologies (PM certification is a plus)

Responsibilities:

• Lead cross-functional teams to ensure successful launches of collaboration projects

• Align with external partners on project objectives, timelines and deliverables

• Partner with project leaders to define scope, develop project plans and timelines, monitor and communicate project progress to stakeholders

• Proactively manage project schedules, identify risks and help solve issues in a timely manner

• Facilitate meetings, prepare meeting agendas and meeting minutes Foster effective communication and collaboration amongst various parties Manage project documentation and ensure compliance Develop and implement project management best practices Play an alliance manager role, building and maintaining relationships between internal team members and external partners

Education Requirements:

• Master/undergrad degree in biology, chemistry, or similar

Experience Requirements:

• Strategy & Operations experience, ideally in a high-pressure multi-stakeholder environment (e.g., consulting, M&A, private equity, etc.)

• Hands-on team management experience

Responsibilities:

• Design and implement roadmap to set up a new experimental hub for VantAI

• Manage day-to-day operations with the internal team to achieve roadmap milestones

• Manage relationships with external collaborators and stakeholders

Benefits:

• Paid time off

• Training programs

• On-site and/or remote positions

Education Requirements:

• Bachelor’s degree or equivalent

Experience Requirements:

• 4+ years of underwriting experience

• Experience in Encompass preferred

• Highly organized, detail-oriented, and able to prioritize

• Good communication skills (both verbal and written), strong data analysis skills, and high mathematical aptitude

• Proficiency in Microsoft Office and automated underwriting systems

Other Requirements:

• Willingness to work in any shift

Responsibilities:

• Review and verify the loan against supporting documentation to ensure file is meeting agency and client overlays

• Analyze loan risk and request additional information through conditions and third-party ordering as needed

• Check loan eligibility decisions and the correctness of approving or rejecting applications

• Verify, add, delete, or waive conditions as applicable in Encompass based on each pipeline/broker

• Ensure compliance with regulatory standards, company policies, and guideline

Benefits:

• Paid time off

• Training programs

• On-site and/or remote positions

Education Requirements:

• Bachelor’s degree or equivalent

Experience Requirements:

• 2+ years of mortgage experience

• Understanding of loan underwriting and processing procedures

• Experience in Encompass preferred

• Highly organized, detail-oriented, and able to prioritize

• Good communication skills (both verbal and written), strong data analysis skills, and high mathematical aptitude

Other Requirements:

• Willingness to work in any shift

Responsibilities:

• Review document checklists to ensure completeness and accuracy

• Perform loan setup and Indexing on the documents received

• Request additional information through conditions and third-party ordering as needed

• Understanding of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage procedures, processes

• Ensure compliance with regulatory standards, company policies, and guideline

Experience Requirements:

• At least 2 years experience of leading global support team for a SaaS product

• At least 2 years experience in technical support role

Other Requirements:

• Proven track record of assuming new responsibilities and helping to establish sustainable workflows, functions, and teams

• Experience working with ticketing system like Zendesk and logs exploration platform like Datadog

• Fundamental knowledge of APIs, networking, any coding language and Cloud Platforms

• Strong people skills with the ability to forge long-lasting relationships and ability to deliver complex messaging clearly and logically

• Bachelor’s Degree in Computer Science or other related field - advantage

• Experience in the space of Cloud Security / GRC - advantage

Responsibilities:

• Coordinate the team’s workload, ensuring support cases are handled efficiently and effectively

• Mentor and train team members to enhance their technical skills, communication, and problem-solving capabilities

• Deliver responsive, high-quality technical assistance across multiple channels, meeting established SLAs

• Become a go-to expert on our platform’s features, limitations, and workarounds to better assist customers and support staff

• Translate complex issues into simple terms, document solutions for scale, and share knowledge internally

Benefits:

• Competitive salary and equity

• Medical, dental, vision benefits

• Learning budget per year

• Unlimited PTO policy with minimum time off requirements

• Flexible working hours on many teams

Experience Requirements:

• Strong written and verbal communications skills

• Excellent time management and organizational skills

• Working knowledge of basic programs like Google Mail, Calendar, Docs, Sheets, Slides

Other Requirements:

• Advanced English Proficiency

• Ability to be a self-starter

• Ability to stretch across various tasks

Responsibilities:

• Managing calendars and schedules

• Supporting scheduling and communication with external parties

• Managing travel arrangements

• Supporting HR operations duties

Benefits:

• Competitive salary and equity options

• Health, dental, and vision insurance

• Flexible work arrangements

• Opportunities for learning, growth, and professional development

Experience Requirements:

• 3-5 years of experience in customer success, account management, or a similar role, preferably in SaaS or AI-driven technology

Other Requirements:

• Familiarity with AI, security systems, or surveillance technology is a plus. Ability to work with NVR systems, cameras, and related technical setups is beneficial.

• Experience with Asana, Google Sheets, Slack, and other project tracking tools

• Background in physical security or SaaS solutions is highly desirable

• Start Up Experience is a huge plus

Responsibilities:

• Customer Onboarding

• Account Management

• Customer Advocacy

• Performance Monitoring

• Retention & Growth

Education Requirements:

• Bachelor’s degree in Business Administration, Project Management, or a related field

Experience Requirements:

• Proven experience as a Project Manager or similar role, preferably in a fast-paced, dynamic environment

• Demonstrated experience with project management tools, specifically Asana

Other Requirements:

• Exceptional organizational and multitasking skills

• Strong attention to detail with an OCD-like approach to task management

• Excellent communication and interpersonal skills

• Ability to work under pressure and handle multiple tasks simultaneously

• Willingness to work flexible hours to coordinate with a team based in India

• Availability for night shifts as needed to ensure seamless collaboration

• Project Management Professional (PMP) certification is a plus

Responsibilities:

• Task Management

• Project Planning and Execution

• Team Coordination

• Problem Solving

• Quality Assurance

Education Requirements:

• Bachelor's Degree in Forensics, Operations, Physical Security or a related field

Experience Requirements:

• At least 5-7 years of experience in a customer support/security environment, with at least 3 years in a supervisory role

Other Requirements:

• Proven ability to manage multiple projects simultaneously with strict attention to detail

• Strong interest in security services and operations

• Excellent verbal and written communication skills to interact effectively with a diverse group of stakeholders

• Strong problem-solving skills and the ability to work independently with minimal guidance

• Demonstrated experience in delivering client-focused solutions based on customer needs

• Working understanding of physical security and site protection

• Experience in managing a security operations center or similar environment

Responsibilities:

• Team Supervision and Management

• Operations Oversight

• Incident Management

• Client Relationship Management

• Partner GSOC Management

Benefits:

• Friendly environment and a team of experts in the field

• Personal and professional development and growth opportunities

• Competitive salary

• Excellent social and welfare benefits such as healthy food options, Health Insurance, team buildings, company vacations etc

Experience Requirements:

• Fluent in Portuguese

• Experience in the iGaming sector is a huge advantage

• A background in B2B Account Management for a technology provider, B2C VIP Account Management, or CRM is a significant advantage

• Experience working with a technical product or a strong aptitude for learning complex technical concepts

• Excellent written and verbal communication skills with a keen ability to listen and understand client needs

Other Requirements:

• A customer-first mindset with high integrity and a collaborative team-player attitude

• Strong problem-solving abilities, able to work efficiently under pressure in a fast-paced environment

• Comfort working within a matrix organisation, collaborating across sales, product, customer support, and technical teams

• Self-driven, curious, and results-oriented

Responsibilities:

• Own the relationship with strategic business accounts from contract signing through the entire customer lifecycle

• Lead the onboarding process for new business customers, ensuring a smooth transition

• Drive product adoption by helping clients develop successful usage patterns

• Serve as the customer’s voice within Smartico, advocating for their business needs and goals

• Provide product training, ensuring clients are well-versed in the platform’s features

Benefits:

• Friendly environment and a team of experts in the field

• Personal and professional development and growth opportunities

• Competitive salary

• Excellent social and welfare benefits such as healthy food options, Health Insurance, team buildings, company vacations etc

Experience Requirements:

• Previous experience in a customer-facing technical support role, preferably B2B

• Demonstrated expertise in supporting a single product/application in a B2B environment

• Familiarity with ticketing systems like Jira, etc

Other Requirements:

• Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users

• Excellent problem-solving abilities and attention to detail

• Ability to work independently and manage multiple customer issues simultaneously

Responsibilities:

• Serve as the primary point of contact for enterprise customers

• Provide advanced troubleshooting and support for technical issues, ensuring timely and effective resolution

• Assist customers with the configuration, customization, and optimization of the application to meet their specific needs

• Conduct onboarding sessions for new customers, ensuring a smooth implementation of the application

• Deliver training programs and workshops to educate customers on best practices and advanced features of the product

Benefits:

• An environment that fosters collaboration and teamwork

• Opportunities for personal and professional growth

• Competitive salary and comprehensive benefits package

Experience Requirements:

• Fluent in English and Ukrainian or Russian

• Experience in the iGaming sector is a huge advantage

• A background in B2B Account Management for a technology provider, B2C VIP Account Management, or CRM is a significant advantage

• Experience working with a technical product or a strong aptitude for learning complex technical concepts

• Excellent written and verbal communication skills with a keen ability to listen and understand client needs

Other Requirements:

• A customer-first mindset with high integrity and a collaborative team-player attitude

• Strong problem-solving abilities, able to work efficiently under pressure in a fast-paced environment

• Comfort working within a matrix organisation, collaborating across sales, product, customer support, and technical teams

• Self-driven, curious, and results-oriented

Responsibilities:

• Own the relationship with strategic business accounts from contract signing through the entire customer lifecycle

• Lead the onboarding process for new business customers, ensuring a smooth transition

• Drive product adoption by helping clients develop successful usage patterns

• Serve as the customer’s voice within Smartico, advocating for their business needs and goals

• Provide product training, ensuring clients are well-versed in the platform’s features

Benefits:

• A dynamic environment fostering creativity and innovation

• Opportunities for personal and professional growth

• Competitive salary and comprehensive benefits package

Experience Requirements:

• Proven experience as a Reporting Specialist

• Proficient in SQL

• Data analytical sense with a track record of turning data into actionable insights

• Strong verbal and written communication skills in English

Responsibilities:

• Master SQL to create insightful reports that guide client decision-making

• Design and develop inventive reports aligned with product objectives

• Collaborate with product team and management to understand reporting needs and empower them with data-driven insights

• Transform data into compelling stories that guide clients on the path to success

Benefits:

• Competitive salary (USD)

• Stock Options

• Flexible remote-first work culture

• 3 weeks vacation

• Holiday season off between Christmas and New Year's Eve

Experience Requirements:

• Minimum of 4 years of project management experience, implementing software solutions in enterprise accounts

• Excellent written and verbal communication in Spanish and English

• Experience leading projects with cross-functional teams

• Strong analytical and problem-solving skills

Other Requirements:

• Project management skills

• Scrum, Agile certifications a plus

• Persistence and a whatever-it-takes approach

• Extreme curiosity and appetite for learning

• Experience with international companies a plus

Responsibilities:

• Communicate with sales to gather project info

• Establish relationships with champions

• Develop project plans

• Monitor progress, anticipate risks, and implement mitigation strategies

• Coordinate cross-functional teams

Benefits:

• Competitive salary (USD)

• Stock Options

• Flexible remote-first work culture

• 3 weeks vacation

• Holiday season off between Christmas and New Year's Eve

Experience Requirements:

• 4+ years of project management experience, implementing software solutions in enterprise accounts

• Excellent written and verbal communication in Spanish and English

• Experience leading projects with cross-functional teams

• Strong analytical and problem-solving skills

Other Requirements:

• Project management skills

• Scrum, Agile certifications a plus

• Persistence and a whatever-it-takes approach

• Extreme curiosity and appetite for learning

Responsibilities:

• Understand client problems and design a value-adding platform

• Establish relationships with end-users and champions

• Ensure successful implementation aligned with business cases and expectations

• Collaborate with internal teams