Hakimo
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About
Hakimo is an AI-powered platform that automates routine security monitoring for organizations. It uses AI to monitor surveillance cameras, deter unwanted visitors, identify real threats, and monitor system hardware health. The platform integrates with existing access control and video systems, providing a unified interface for alarms and videos, along with dashboards and custom reports. Hakimo's solutions are used across various industries, including airports, automotive, construction, and property management. The company is backed by Silicon Valley venture capital firms and has won awards for its innovative solution.
Platform
Features
• integration with existing systems
• tailgating detection
• alerts and insights
• system health monitoring
• unauthorized access detection
• remote guarding
• ai-powered security monitoring
• false alarm filter
Job Opportunities
Customer Success Manager
AI-powered security monitoring platform that automates routine tasks, identifies threats, and integrates with existing systems.
Benefits:
Competitive salary and equity options
Health, dental, and vision insurance
Flexible work arrangements
Opportunities for learning, growth, and professional development
Experience Requirements:
3-5 years of experience in customer success, account management, or a similar role, preferably in SaaS or AI-driven technology
Other Requirements:
Familiarity with AI, security systems, or surveillance technology is a plus. Ability to work with NVR systems, cameras, and related technical setups is beneficial.
Experience with Asana, Google Sheets, Slack, and other project tracking tools
Background in physical security or SaaS solutions is highly desirable
Start Up Experience is a huge plus
Responsibilities:
Customer Onboarding
Account Management
Customer Advocacy
Performance Monitoring
Retention & Growth
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Project/Program Manager, Operations
AI-powered security monitoring platform that automates routine tasks, identifies threats, and integrates with existing systems.
Education Requirements:
Bachelor’s degree in Business Administration, Project Management, or a related field
Experience Requirements:
Proven experience as a Project Manager or similar role, preferably in a fast-paced, dynamic environment
Demonstrated experience with project management tools, specifically Asana
Other Requirements:
Exceptional organizational and multitasking skills
Strong attention to detail with an OCD-like approach to task management
Excellent communication and interpersonal skills
Ability to work under pressure and handle multiple tasks simultaneously
Willingness to work flexible hours to coordinate with a team based in India
Availability for night shifts as needed to ensure seamless collaboration
Project Management Professional (PMP) certification is a plus
Responsibilities:
Task Management
Project Planning and Execution
Team Coordination
Problem Solving
Quality Assurance
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Operations Manager - Security Center
AI-powered security monitoring platform that automates routine tasks, identifies threats, and integrates with existing systems.
Education Requirements:
Bachelor's Degree in Forensics, Operations, Physical Security or a related field
Experience Requirements:
At least 5-7 years of experience in a customer support/security environment, with at least 3 years in a supervisory role
Other Requirements:
Proven ability to manage multiple projects simultaneously with strict attention to detail
Strong interest in security services and operations
Excellent verbal and written communication skills to interact effectively with a diverse group of stakeholders
Strong problem-solving skills and the ability to work independently with minimal guidance
Demonstrated experience in delivering client-focused solutions based on customer needs
Working understanding of physical security and site protection
Experience in managing a security operations center or similar environment
Responsibilities:
Team Supervision and Management
Operations Oversight
Incident Management
Client Relationship Management
Partner GSOC Management
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