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Hakimo

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About

Hakimo is an AI-powered platform that automates routine security monitoring for organizations. It uses AI to monitor surveillance cameras, deter unwanted visitors, identify real threats, and monitor system hardware health. The platform integrates with existing access control and video systems, providing a unified interface for alarms and videos, along with dashboards and custom reports. Hakimo's solutions are used across various industries, including airports, automotive, construction, and property management. The company is backed by Silicon Valley venture capital firms and has won awards for its innovative solution.

Platform
Web
Task
security monitoring

Features

integration with existing systems

tailgating detection

alerts and insights

system health monitoring

unauthorized access detection

remote guarding

ai-powered security monitoring

false alarm filter

Job Opportunities

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Hakimo

Customer Success Manager

AI-powered security monitoring platform that automates routine tasks, identifies threats, and integrates with existing systems.

operationshybridMenlo Park, USfull-time

Benefits:

  • Competitive salary and equity options

  • Health, dental, and vision insurance

  • Flexible work arrangements

  • Opportunities for learning, growth, and professional development

Experience Requirements:

  • 3-5 years of experience in customer success, account management, or a similar role, preferably in SaaS or AI-driven technology

Other Requirements:

  • Familiarity with AI, security systems, or surveillance technology is a plus. Ability to work with NVR systems, cameras, and related technical setups is beneficial.

  • Experience with Asana, Google Sheets, Slack, and other project tracking tools

  • Background in physical security or SaaS solutions is highly desirable

  • Start Up Experience is a huge plus

Responsibilities:

  • Customer Onboarding

  • Account Management

  • Customer Advocacy

  • Performance Monitoring

  • Retention & Growth

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Project/Program Manager, Operations

AI-powered security monitoring platform that automates routine tasks, identifies threats, and integrates with existing systems.

Education Requirements:

  • Bachelor’s degree in Business Administration, Project Management, or a related field

Experience Requirements:

  • Proven experience as a Project Manager or similar role, preferably in a fast-paced, dynamic environment

  • Demonstrated experience with project management tools, specifically Asana

Other Requirements:

  • Exceptional organizational and multitasking skills

  • Strong attention to detail with an OCD-like approach to task management

  • Excellent communication and interpersonal skills

  • Ability to work under pressure and handle multiple tasks simultaneously

  • Willingness to work flexible hours to coordinate with a team based in India

  • Availability for night shifts as needed to ensure seamless collaboration

  • Project Management Professional (PMP) certification is a plus

Responsibilities:

  • Task Management

  • Project Planning and Execution

  • Team Coordination

  • Problem Solving

  • Quality Assurance

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Operations Manager - Security Center

AI-powered security monitoring platform that automates routine tasks, identifies threats, and integrates with existing systems.

Education Requirements:

  • Bachelor's Degree in Forensics, Operations, Physical Security or a related field

Experience Requirements:

  • At least 5-7 years of experience in a customer support/security environment, with at least 3 years in a supervisory role

Other Requirements:

  • Proven ability to manage multiple projects simultaneously with strict attention to detail

  • Strong interest in security services and operations

  • Excellent verbal and written communication skills to interact effectively with a diverse group of stakeholders

  • Strong problem-solving skills and the ability to work independently with minimal guidance

  • Demonstrated experience in delivering client-focused solutions based on customer needs

  • Working understanding of physical security and site protection

  • Experience in managing a security operations center or similar environment

Responsibilities:

  • Team Supervision and Management

  • Operations Oversight

  • Incident Management

  • Client Relationship Management

  • Partner GSOC Management

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