AI Tech Suite
Submit

Smartico.ai

Boost player lifetime value and retention for iGaming brands with a unified real-time CRM and gamification platform featuring AI agents and interactive minigames.

Paidcustomer retentionHiring
Smartico.ai screenshot

About Smartico.ai

Smartico.ai is a comprehensive engagement and retention platform specifically engineered for the iGaming industry. It integrates CRM automation, gamification, and loyalty tools into a single, real-time environment, allowing operators to create highly personalized player journeys. By centralizing marketing efforts, the platform eliminates the need for disparate systems, enabling brands to react instantly to player behavior and deliver timely rewards or communications. The tool's technical suite is diverse, featuring a robust Bonus Engine, dynamic Jackpots, and interactive Free-to-Play (F2P) minigames. These elements work in tandem with the CRM automation to trigger specific gamified experiences based on user data. For instance, players might encounter raffles or custom missions designed to increase session length and frequency. The platform also leverages specialized AI models and AI Agents to predict player needs and automate complex engagement workflows without manual intervention. This solution is ideal for iGaming operators, casino managers, and sports betting brands looking to reduce churn and increase player lifetime value. Whether managing a single brand or a multi-brand portfolio, the platform scales to accommodate varying traffic levels and regulatory requirements. It is particularly valuable for marketing teams who require deep data insights to craft targeted campaigns and loyalty programs that resonate with diverse player segments across global markets. What sets Smartico.ai apart is its innovation-first approach and its specific focus on the iGaming niche. Unlike general-purpose CRMs, it understands the unique nuances of gambling and betting environments, such as the importance of real-time bonuses and certified fairness. The platform is backed by BMM Testlabs and the UK Gambling Commission, ensuring that its gamification features like jackpots and raffles meet strict industry compliance standards while providing a secure experience for both operators and end-users.

Pros & cons

Pros

  • Unified platform combining CRM and gamification into one real-time interface.
  • Specialized features specifically for iGaming such as Jackpots and Bonus Engines.
  • Trusted by over 1,000 global brands in the gambling and betting sector.
  • Certified for fairness and security by BMM Testlabs and the UK Gambling Commission.
  • Offers dedicated AI models to automate and optimize player retention workflows.

Cons

  • No transparent pricing is available without a direct sales consultation.
  • The platform is highly specialized for iGaming, making it less suitable for other industries.
  • Requires a demo or consultation to access the full product tour.

Use cases

  • iGaming Marketing Managers can automate personalized player journeys and loyalty rewards based on real-time betting behavior.
  • Casino Operators can deploy custom jackpots and F2P minigames to increase session time and player engagement.
  • Retention Specialists can utilize AI Agents to predict churn and trigger automated bonus offers to keep players active.
  • Platform owners can integrate a unified bonus engine to manage multi-brand loyalty programs from a single dashboard.

Features

  • ai agents
  • crm automation
  • bonus engine
  • f2p minigames
  • real-time engagement
  • raffle system
  • jackpot management
  • gamification suite

Pricing

Custom Demo

Price varies

  • CRM Automation
  • Gamification Tools
  • AI Models
  • Bonus Engine
  • F2P Minigames
  • Jackpot Management
  • Raffle System
  • AI Agents

FAQs

What industries does Smartico.ai serve?

Smartico.ai is specifically designed for the iGaming industry, including online casinos and sports betting platforms. It provides specialized tools like jackpots and bonus engines tailored to gambling compliance.

How can I see the platform in action?

You can schedule a 60-minute product demo through their website to explore CRM automation and gamification features. They also offer a 30-minute consultation call for business inquiries.

Is the platform compliant with gambling regulations?

Yes, Smartico.ai is certified by BMM Testlabs and holds a license from the UK Gambling Commission. This ensures that their engagement tools meet international standards for security and fairness.

What types of gamification features are available?

The platform includes a variety of tools such as F2P minigames, raffles, missions, and custom jackpot engines. These features are integrated with the CRM to trigger based on real-time player activities.

Does the platform include AI capabilities?

Yes, Smartico.ai offers dedicated AI Models and AI Agents to enhance player engagement. These models help automate retention strategies and provide intelligent responses within the player journey.

Open roles

All AI jobs
Smartico.ai

NodeJS Engineer (Database & Data Pipelines)

engineeringonsite full-time

Experience Requirements:

  • 5+ years of experience in backend development with Node.js

  • Proficiency in TypeScript and modern Node.js frameworks (Express.js, NestJS)

  • Strong understanding of asynchronous programming and event-driven architecture

  • Solid experience with SQL databases (PostgreSQL, MySQL) and query optimization

  • Exposure to NoSQL databases and data warehouses for large-scale data handling

Other Requirements:

  • Hands-on experience designing scalable, high-performance applications

  • Good understanding of REST APIs

  • Strong knowledge of Git and best practices for version control

Responsibilities:

  • Architect, develop, and maintain scalable backend services using Node.js and TypeScript

  • Design and implement data ingestion and transformation pipelines

  • Work with relational and non-relational databases and data warehouses

  • Build and integrate RESTful APIs and WebSockets to support data flows

  • Optimize query performance, storage efficiency, and backend throughput

Show more details

Smartico.ai

Technical Support Specialist

operationsonsite full-time

Experience Requirements:

  • 2+ years of experience in a customer-facing technical support role (B2B SaaS preferred)

  • Proven experience troubleshooting software applications with backend and frontend components

  • Ability to write and execute SQL queries for troubleshooting

  • Understanding of RESTful APIs, request/response mechanisms, and authentication

  • Basic knowledge of HTML, CSS, JavaScript, and browser debugging tools

Other Requirements:

  • Fluent in English (reading, writing, speaking)

  • Strong analytical and problem-solving abilities

  • High attention to detail and a customer-first mindset

  • Familiarity with ticketing systems (e.g., Jira)

Responsibilities:

  • Serve as the primary technical point of contact for enterprise customers

  • Provide advanced troubleshooting for software-related issues

  • Investigate and resolve issues related to SQL, APIs, and web technologies

  • Monitor and respond to customer incidents via ticketing systems

  • Create and maintain technical documentation (FAQs, manuals)

Show more details

Ratings & reviews

No reviews yet. Be the first to share how Smartico.ai worked for you.

Alternatives to Smartico.ai

Echurn

Reduce SaaS churn and increase customer retention with no-code cancellation flows, personalized offers, and AI-driven insights for subscription-based products.

Maeve AI

AI platform to reduce churn and grow revenue for subscription boxes.

Revamp

Deliver hyper-personalized 1:1 customer experiences across SMS, email, and WhatsApp to drive revenue growth and retention for DTC brands using AI-driven agents.

Laasie

Drive more direct bookings and boost guest loyalty with an AI-powered rewards platform that provides instant, personalized incentives to travelers worldwide.

LiveX AI

Unify digital and physical customer experiences using human-like AI agents to automate support, drive transactions, and reduce churn across web, app, and kiosks.

Churnly

Churnly is an AI platform for B2B SaaS companies that predicts customer churn at every stage, enabling proactive retention and faster growth. It analyzes data to identify risks.

Stampede

Elevate guest experiences and drive hospitality growth with a unified platform for CRM, Wi-Fi data capture, automated marketing, and AI-powered review management.

VOZIQ AI

Reduce customer churn and boost subscription profitability using pre-trained AI models that transform raw data into actionable predictive intelligence for growth.

Sponsored tools

Smart Cookie Trivia

Test your knowledge in live multiplayer Jeopardy-style trivia battles with AI-assisted grading that recognizes correct answers even with spelling mistakes.

adly.news

Connect with engaged niche audiences or monetize your subscriber base through an automated marketplace featuring verified metrics and secure Stripe payments.

AI Overviews Tracker

Monitor brand citations and prompt visibility across Google AI Overviews, ChatGPT, Perplexity, Claude, and Gemini with free 30-day answer engine reports.

Seedance 3.0

Generate cinematic videos with synchronized audio and multi-modal references. Empower creators and marketers to direct consistent characters, action, and sound.

Hevzo

Create 2K AI videos with native stereo audio from text or images. Ideal for creators and marketers seeking rapid, studio-grade visual content production.

WizStar

Generate marketing videos, AI avatars, and multi-language translations from prompts, images, or product links without any filming or manual editing.