Smartico.ai

Benefits:

• Friendly environment and a team of experts in the field

• Personal and professional development and growth opportunities

• Competitive salary

• Excellent social and welfare benefits such as healthy food options, Health Insurance, team buildings, company vacations etc

Experience Requirements:

• Fluent in Portuguese

• Experience in the iGaming sector is a huge advantage

• A background in B2B Account Management for a technology provider, B2C VIP Account Management, or CRM is a significant advantage

• Experience working with a technical product or a strong aptitude for learning complex technical concepts

• Excellent written and verbal communication skills with a keen ability to listen and understand client needs

Other Requirements:

• A customer-first mindset with high integrity and a collaborative team-player attitude

• Strong problem-solving abilities, able to work efficiently under pressure in a fast-paced environment

• Comfort working within a matrix organisation, collaborating across sales, product, customer support, and technical teams

• Self-driven, curious, and results-oriented

Responsibilities:

• Own the relationship with strategic business accounts from contract signing through the entire customer lifecycle

• Lead the onboarding process for new business customers, ensuring a smooth transition

• Drive product adoption by helping clients develop successful usage patterns

• Serve as the customer’s voice within Smartico, advocating for their business needs and goals

• Provide product training, ensuring clients are well-versed in the platform’s features

Benefits:

• Friendly environment and a team of experts in the field

• Personal and professional development and growth opportunities

• Competitive salary

• Excellent social and welfare benefits such as healthy food options, Health Insurance, team buildings, company vacations etc

Experience Requirements:

• 3+ years of experience in Java or Java EE

Other Requirements:

• Handle multiple tasks with ease

• From client-server applications to relational databases and Big Data technologies, your skill set includes it all

• Believe in Work & Fun

Responsibilities:

• Actively participate in the software design process and bring those designs to life

• Ensure the scalability and performance of the services you develop

• Immerse yourself in our business domain, master new technologies, and stay ahead of the curve

Benefits:

• Friendly environment and a team of experts in the field

• Personal and professional development and growth opportunities

• Competitive salary

• Excellent social and welfare benefits such as healthy food options, Health Insurance, team buildings, company vacations etc

Experience Requirements:

• Experience with administration of Linux operating systems and good understanding of networking concepts

• Ansible

• Monitoring and Logging tools knowledge (Zabbix, GL, ELK)

• Experience with CI/CD Tools (GitLab/Jenkins)

• Scripting experience – Bash

Other Requirements:

• Understanding of source control and build system tools (git, maven,…)

Responsibilities:

• Establish development, staging, and production environments for our company software platform

• Install, configure, and automate both system and application software to streamline operations and increase reliability

• Deeply understand software requirements and the intricacies of our company-developed products to align operational tasks with business goals

• Act as a liaison between developers and other stakeholders, effectively communicating issues and contributing to the resolution process