Experience Requirements:

• 7+ years of proven experience with high-quality infrastructure solutions in a collaborative environment including coding standards, code reviews, source control management, build processes, testing, and operations experience

• 3+ years of experience building infrastructure solutions in at least one major cloud provider (AWS, Azure, or GCP)

• Expert proficiency in Kubernetes. Experience in building and running software systems on Kubernetes clusters in production

• Expert proficiency in Kubernetes architecture and operations including resource management scheduling, auto-scaling and cluster networking

• Hands-on experience with infrastructure provisioning and configuration using Infrastructure as Code (IaC) principles

Responsibilities:

• Develop a fully-featured Kubernetes platform built around industry standards to improve developer experiences and enable self-service capabilities

• Work closely with internal application teams to improve their Kubernetes onboarding experience

• Work with app teams to understand their potential challenges and help them choose the best way to architect their systems on Kubernetes

• Design and implement new platform features to meet business and internal team goals

• Monitor and maintain the performance and reliability of the existing Kubernetes platform clusters, and identify and troubleshoot any issues that may arise

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 10+ years of experience in a SaaS or consulting role delivering technical enterprise solutions

• Proven experience leading implementation projects in a Professional Services or Solutions Consulting capacity

• Deep understanding of cloud services (preferably AWS) and API-based integrations

Responsibilities:

• Lead the end-to-end implementation of complex customer solutions, from discovery and design to deployment and post-launch support

• Architect scalable, reusable automation solutions using Ushur’s no-code/low-code platform, ensuring alignment with customer business goals

• Own key customer relationships from a technical delivery standpoint and act as a strategic partner in driving adoption and expansion

• Collaborate with Account Executives, CSMs, and Solutions Architects to define scope, level of effort, and technical strategy

Benefits:

• Great Company Culture

• Bring your whole self to work

• Rest and Relaxation

• Health Benefits

• Keep learning

Experience Requirements:

• 10+ years of experience in product management, with a strong background in analytics, data platforms, or enterprise SaaS.

• Experience leading customer-facing analytics products for enterprise customers, with a focus on data visualization, reporting, and AI-driven insights.

Responsibilities:

• Define the product vision, strategy, and roadmap for analytics solutions, ensuring alignment with business objectives.

• Identify market opportunities, customer pain points, and emerging trends in enterprise analytics to shape Ushur’s analytics capabilities.

• Develop and execute a roadmap that balances innovation with scalability, ensuring analytics solutions drive value for enterprise customers.

• Own the customer-facing analytics experience, ensuring insights are actionable, intuitive, and embedded in our platform.

• Work closely with the Director of Engineering - Analytics to translate product requirements into technical architectures, solutions, and implementation plans.

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 8+ years of experience in sales, with a focus on financial services and insurance industries

• Demonstrated success in exceeding sales quotas and driving large, complex deals

• Deep knowledge of financial services and insurance operations, challenges, and digital transformation trends

Responsibilities:

• Develop and execute a strategic sales plan targeting financial services and insurance clients to achieve revenue goals

• Identify and engage decision-makers within target organizations to build a robust pipeline

• Collaborate with marketing, product, and customer success teams to ensure alignment and deliver tailored client solutions

• Conduct impactful presentations and demonstrations to showcase the value of our platform

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 4-5 years proven success selling SaaS-based Enterprise Software Solutions with at least 3+ years of experience selling to Health Plans and other Healthcare Organizations in the Fortune 1000

• A demonstrated track record where you consistently have met or exceeded annual quota

• Subject matter expertise in healthcare with rich experience working with health plans and benefits

Responsibilities:

• Develop a set of strategic account plans assigned to you for your select verticals and region that includes how you will engage leaders responsible for digital transformation, customer experience and operations

• Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform

• Focus relentlessly on bringing new Clients into the Ushur family and expand the business inside existing Client accounts

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 5-7 years proven success selling SaaS-based Enterprise Software Solutions with at least 4+ years of experience selling to Health Systems, Integrated Delivery Networks, and other large Healthcare Organizations

• A demonstrated track record where you consistently have met or exceeded annual quota

• Subject matter expertise in healthcare patient workflows including scheduling, registration, resource planning, and payments with rich experience in digital communications and call center environments

Responsibilities:

• Develop a tiering and prioritization strategy for integrated delivery systems (IDNs) and Health Systems that includes how you will engage leaders responsible for digital transformation, customer experience and operations

• Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform

• Refine Ushur use cases for patient engagement journeys and work cross-functionally across Ushur to enable repeatable go-to-market motions for the sub-segment of the Healthcare Industry.

Experience Requirements:

• 5+ years of experience of SRE/CloudOps Manager/Lead role in Enterprise SaaS

• Track record of developing and mentoring great talent, building and motivating high-achieving teams. Ability to lead diverse teams across multiple time zones.

• Business Acumen - Ability to quickly grasp and adapt to a variety of customer verticals, geographies, and business structures.

Responsibilities:

• Build and Manage a world-class SRE team. Design a 24x7 follow-the-sun organization including seamless handover across regions. Mentor and grow team focused on delivering white glove support and incident management service.

• Drive data-driven SRE strategy by defining and prioritizing SRE Objectives and Key Results (OKRs) aligned with company mission. This includes setting measurable targets for key service level agreements

• Manager Enterprise Support function to deliver exceptional white glove experiences at scale in close partnership with our Customer Success, Solution Consulting and Engineering teams.

Benefits:

• Great Company Culture

• Bring your whole self to work

• Rest and Relaxation

• Health Benefits

• Keep learning

Experience Requirements:

• Minimum of 5-8 years of Product Management experience

• Experience building and shipping products that span the enterprise and consumer needs across a range of business scenarios

• Experience with solving operational, customer service or process improvement challenges through software

Responsibilities:

• Actively define the strategy and roadmap for the current product and future direction of our multiple product lines

• Understand market landscape and review competition to bring business insight to the team

• Partner with your peer engineering and design teams to deliver best-in-class products on time

• Collaborate with marketing and sales on field enablement and go-to-market activities

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• Minimum of 8 years of IT or related experience with 4 years (of the total required 8 years of experience) in solution consulting with a mid-to-large SaaS enterprise solutions company or similar experience. Insurance industry experience preferred.

• Knowledge in selling and supporting high-end solutions that involve both line of business and IT ownership.

• Excellent verbal, written, and presentation skills with a comfort level in executive-level presentations.

Responsibilities:

• Interfacing with customers and sales teams to recommend intelligent automation solutions, help solve problems and learn new opportunities for product enhancements.

• Work as a trusted advisor to client to help them meet their strategic business goals with our technology.

• From discovery to implementation, the senior solutions consultant is providing customers and sales team with ongoing technical support to help close deals.

Experience Requirements:

• Minimum of 4 years of IT or related experience with 3 years in solution engineering and/or DevOps with a mid-to-large SaaS enterprise solutions company or similar experience.

• Deep knowledge of Linux systems

• Experience with DevOps automation, CI/CD pipeline and agile methodologies

Responsibilities:

• Collaborating with customer success managers and solutions engineers to bring deep technical expertise in implementing intelligent automation solutions for customers.

• Providing customers and solution engineers with ongoing technical support for complex issues and support escalations.

• Optimizing and automating support processes including improving reliability of on-call processes, managing incidents, updating runbooks and documentation, reviewing RCAs and recommending solutions to prevent the recurrence and severity of incidents.

Experience Requirements:

• 3-4 years of experience designing technical solutions for cloud applications.

• Experience in software development. Python or Java. Skilled with REST APIs and Postman tools.

• Diligent in Agile delivery.

Responsibilities:

• Create and build complex Workflows using industry best practices

• Write solution and technical documentation including ERDs, data flow diagrams, and business process flows

• Utilize your outstanding technical consulting skills to implement software solutions

• Lead and drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, UAT and production deployment

Experience Requirements:

• Excellent communication skills.

• Team-first attitude and uncompromising attention to detail.

• Ability to work in rotational shifts. This role requires only night shifts, with 5 days working. and 2 days off on a rotational basis.

Responsibilities:

• Provide first-level technical support and consultation for issues, requests, and questions reported by Customers and Customer Account Strategy teams for deployed solutions. Be the first responders and own it!

• Respond and Resolve basic products, solutions, and analytics issues within defined SLAs.

• Monitoring and Reporting of customers’ scheduled campaign/transaction activities – Utilize monitoring tools to detect and report P1 issues/outages during scheduled customer campaigns or transactions, upon request from customer account strategy teams.

Education Requirements:

• degree in a quantitative or business discipline

Responsibilities:

• Generate leads and pipeline growth for net new business as well as upsell and expansion among existing accounts;

• Align branding and messaging with segment and persona needs; and

• Leverage data to understand business drivers and inform future marketing investments;

• Deploy AI capabilities to accelerate and improve marketing workflows and content

Responsibilities:

• Understand stakeholder requirements and manage expectations

• Translate business questions into precise SQL queries

• Distil your analysis into understandable and actionable insights for other teams and stakeholders

Responsibilities:

• Understand stakeholder requirements and manage expectations

• Translate business questions into precise SQL queries

• Distil your analysis into understandable and actionable insights for other teams and stakeholders

Responsibilities:

• Continue to execute existing Account-Based Marketing initiatives, targeting strategic customers for cross-sell, up-sell, and net new opportunities.

• Support pre-show campaigns and manage post-event follow-ups for trade conferences and industry events, ensuring alignment with established goals.

• Maintain collaboration with Product and Product Marketing teams to tailor Product GTM plans to specific personas and regions.

• Continue to collaborate with thought leadership teams to produce segment-specific content for marketing campaigns.

Responsibilities:

• Understand stakeholder requirements and manage expectations

• Translate business questions into precise SQL queries

• Distil your analysis into understandable and actionable insights for other teams and stakeholders

Responsibilities:

• Generate leads and pipeline growth for net new business as well as upsell and expansion among existing accounts;

• Align branding and messaging with segment and persona needs; and

• Leverage data to understand business drivers and inform future marketing investments;

• Deploy AI capabilities to accelerate and improve marketing workflows and content

Responsibilities:

• Relationship Building: Develop and maintain strong, long-term relationships with key stakeholders across each account for relevant products, including procurement, budget stakeholders, business owners, key influencers, and decision-makers.

• Sales Strategy Execution: Ensure the execution of developed sales strategies, objectives, and revenue goals for assigned HHS accounts.

• Strategic Account Plans: Develop and implement account-specific strategic plans aimed at maximizing client satisfaction and revenue growth.

• Revenue Forecasting: Provide accurate revenue forecasts based on the account’s performance and growth potential.

• Risk Management: Identify and mitigate potential risks that could impact client relationships, satisfaction, or company profitability/revenue.