Benefits:

• 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.

• Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.

• 16 weeks paid parental leave for all full-time employees.

• 401k and Contribution matching to help invest in your future.

• Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

Experience Requirements:

• 5+ years of platform/devops experience in a cloud-native software company

• Familiar with the care+feeding of Kubernetes clusters, including creating and maintaining helm charts for application deployments

• Experienced in creating and maintaining CI/CD pipelines for both Infrastructure as code deployments as well as application code deployments. (Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI, etc.)

• Comfortable implementing and securing services in Google Cloud Platform as Infrastructure as code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies

• Experienced with backend scripting languages (e.g. Python, GoLang, Javascript, Rust, Bash.)

Other Requirements:

• Up-to-date on industry best-practices and tools, and enjoy learning new things

• Excited about being hands-on in a fast-moving, productive, and supportive environment

• Willing to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly

• Must be willing to work from our SF or NY office at least 3x per week

• Must be willing to travel up to 10%

Responsibilities:

• Partner with application engineers to build and deploy reliable, performant, and secure infrastructure for our mobile + web-based applications

• Collaborate with engineers + customers to create secure integrations between Abridge and healthcare systems

• Enable application teams to practice “you build it, you run it” by providing tools + process for monitoring performance, availability, and reliability

• Identify opportunities to improve engineering velocity, and lead efforts to make those improvements through tooling and process

• Manage CI/CD pipelines and the other major parts of our cloud-based development infrastructure

Benefits:

• 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.

• Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.

• 16 weeks paid parental leave for all full-time employees.

• 401k and Contribution matching to help invest in your future.

• Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

Experience Requirements:

• 5+ years of experience in IT Operations, Systems Administration, or a similar role, preferably within a cloud-native environment.

• 2+ years of experience as a people manager, hiring and developing your team for their own career goals and growth.

• Proven hands-on experience managing core IT infrastructure components like MDM solutions (Rippling or similar), ITSM and ITAM platforms (Freshservice or similar), and collaboration suites (e.g. Google Workspace, Slack, Zoom, Notion, etc…).

• Experience managing IT Operations in a regulated environment (healthcare, finance, government).

Other Requirements:

• Strong troubleshooting skills across macOS, Windows, networking concepts, and SaaS applications.

• Experience developing and documenting IT processes (e.g., onboarding/offboarding, incident management).

• Solid understanding of IT security principles and best practices for endpoints and cloud applications.

• Excellent communication, interpersonal, and customer service skills.

• Proactive, self-starter attitude with the ability to manage multiple and changing priorities effectively, especially in an initially solo role.

Responsibilities:

• Build the IT Operations Team: Define roles, recruit, hire, onboard, and mentor future IT Operations Engineers reporting to you.

• Transition to Leadership: Evolve into a people manager role, setting direction for the IT Operations team, managing performance, fostering development, and overseeing team operations.

• Manage core IT systems: Administer and automate Rippling (MDM), Freshservice (ITSM, Project Management, Asset Management), Google Workspace, Slack, Notion, Zoom, Linear, and other Enterprise SaaS applications.

• Provide hands-on automation support: Serve as the primary point of contact for IT Operations project requests, troubleshooting automations and process workflows for cross-functional business partners and the team at large.

• Develop and implement IT processes: Establish and refine processes for employee and asset lifecycle management, incident management, and change management.

Other Requirements:

• Are you legally authorized to work in the U.S.?

• Where are you located? Are you open to relocating to San Francisco?

Benefits:

• Flight Privileges: Offered after 30 days for employees and eligible family members!

• Competitive pay with daily access to earned wages.

• Comprehensive Medical, Dental and Vision Insurance for full-time employees.

• Paid time off – 9 paid holidays + 80 hours of PTO in your first year (PTO plans increase with tenure).

• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days.

Education Requirements:

• High School diploma, GED or equivalent education.

• Bachelor’s degree or equivalent work experience (preferred)

Experience Requirements:

• Supervisory experience is required.

• Four years of relevant work experience in the aviation or ground handling services industry (preferred)

Other Requirements:

• Must be at least 18 years of age.

• Must be able to obtain credentials required as per airport or state or customs requirements.

• Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.

• Flexibility to work a variety of shifts, including nights, weekends, holidays and overtime.

• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Responsibilities:

• Oversight and coordination of the exciting day-to-day airport operations, or a segment of the operation.

• Ensuring safe, reliable, efficient, and effective operational and financial performance of the station.

• Builds partnerships with customers and sets the example for the delivery of exceptional customer service.

• Reviews operational and financial reports to ensure the station is meeting goals and objectives and takes corrective action as required.

• Participates in employee relations investigations when complaints arise and resolves issues in a professional and timely manner.

Education Requirements:

• Bachelor’s degree in business, Computer Science, or a related field (or equivalent practical experience)

• MBA or an advanced technical degree preferred

Experience Requirements:

• Minimum 10+ years of experience in product management or sales engineering within the enterprise software sector, with at least 3 years focused on BPM, RPA, workflow automation, or related technologies required

• Previous experience working with or at companies such as UiPath, Pega, Automation Anywhere, Microsoft Power Automate, or similar BPM/automation vendors required

• Experience selling to or collaborating with government sector clients required

• Established relationships with Microsoft, AWS, or other cloud platform partners required

• Demonstrated experience in customer-facing, partner-facing, or sales-facing roles with direct involvement in go-to-market activities

Other Requirements:

• Excellent presentation and communication skills with the ability to articulate complex technical concepts in terms of business value

• Candidates must be currently residing in the San Francisco/Bay Area required

Responsibilities:

• Serve as a product evangelist, engaging with customers, partners, and internal teams

• Collaborate with product leadership to define product positioning, messaging, and go-to-market strategies for our AI-powered process automation solutions

• Maintain a deep understanding of market trends, the competitive landscape, and evolving customer needs within the process automation domain

• Represent the company at industry events, webinars, and customer meetings to build awareness and drive product adoption

• Provide sales engineering support for complex sales opportunities, including technical demonstrations, proof-of-concept initiatives, and solution design

Benefits:

• Catered lunch 3 days a week in our San Francisco office (hybrid flexibility available)

• A fast-moving, collaborative team that values execution over ego

• A strategic role in shaping the growth trajectory of a cutting-edge AI startup

• Hand on collaboration with our co-founders and leadership

Experience Requirements:

• 1+ years of experience with Playwright, Cypress, or other web automation frameworks, or a strong background in frontend development

• 1+ years of experience with JavaScript/TypeScript

Other Requirements:

• A proactive approach and a drive to make an impact

• Experience with AI models and integrating them into your workflow

• Excited to work in an early-stage, fast-paced environment where playbooks are still being built

• Excited about the opportunity to collaborate with external customers and manage client relationships

• Ability to come into the SF Office 4-5 days a week

Responsibilities:

• Write clear, concise, and well-structured automated test scripts that cover a wide range of scenarios and edge cases

• Integrating AI models into your day to day work flow

• Execute automated tests regularly and analyze test results to identify and report defects

• Collaborate with developers to reproduce and troubleshoot issues found during testing

• Maintain and update test reports and metrics to track the effectiveness of test automation efforts

Benefits:

• participation in the company’s annual cash bonus plan

• variable compensation (OTE) for sales and customer success roles

• equity

• sign-on payments

• comprehensive range of health, welfare, and wellbeing benefits

Experience Requirements:

• 8+ years of experience in B2B SaaS product marketing roles

• Marketing tech experience and or e-commerce is a huge plus

Other Requirements:

• Know what great work looks like – bringing in new product intro frameworks and playbooks for our team, while knowing when to create our own playbook to move fast

• Have examples of great positioning and messaging that cut through the noise and differentiated your product or service

• Love and thrive in a fast-paced, dynamic environment

Responsibilities:

• Researching the market landscape of product areas we’re exploring – including TAM/SAM, competitors, packaging & pricing, and much more

• Partnering with the Product team as the voice of our customers, GTM teams, and the market to help shape MVPs and product roadmaps

• Launching new, innovative products and features into market that cut through the noisy landscape

• Crafting differentiated positioning and messaging to test and establish for new products

• Building core sales and marketing assets such as pitch decks, one pagers, enablement trainings, and more to get new products off the ground

Benefits:

• participation in the company’s annual cash bonus plan

• variable compensation (OTE) for sales and customer success roles

• equity

• sign-on payments

• comprehensive range of health, welfare, and wellbeing benefits

Experience Requirements:

• 2+ years of closing experience, ideally within Saas/MarTech

Other Requirements:

• Must be located on West Coast (potential 3 days/week in office)

• Excited, motivated, and inspired by exceeding goals

• Aren’t afraid to hear no and embrace failure as an opportunity to improve

• Continually seek improvement and are rigorous in your pursuit of it

• Are encouraging of your team

Responsibilities:

• Build Klaviyo’s SMB client base

• Actively manage your pipeline and develop a strategy for long-term sustained success

• Support the success of your peers

• Exhibit Klaviyo’s values of accountability and effort

• Provide guidance and support to new Account Executives

Other Requirements:

• GitHub Profile

• Design Portfolio

• Share something you've designed and built that you’re most proud of

Benefits:

• generous equity grants

• health insurance

• 401k matching

• provided meals

• team offsites

Experience Requirements:

• previously founded a startup

Other Requirements:

• can context switch quickly and handle a broad range of technical and non-technical problems

• are competitive, highly ambitious, and love working in high-intensity environments

• are obsessed with problem solving and doing whatever it takes

Benefits:

• generous equity grants

• health insurance

• 401k matching

• provided meals

• team offsites

Experience Requirements:

• Experience building and designing magical user experiences

• Experience building production web apps at scale using TypeScript, NextJS , React, JavaScript, CSS, web animation/motion, and other web technologies

Other Requirements:

• Willingness to work in-person in San Francisco

• Obsessively product-minded

• Ability to work in fast-paced and ambiguous environments

• Insatiably curious and learns quickly

• History of superlative achievement

Responsibilities:

• Design performant, beautiful, and usable interfaces that users love

• Build in a full stack capacity with a focus on frontend

• Plan and deploy any necessary front end infrastructure

• Talk to users, track metrics, and iterate quickly

• Define the user experience for spreadsheet-based agents

Benefits:

• generous equity grants

• health insurance

• 401k matching

• provided meals

• team offsites

Experience Requirements:

• Experience building production application layer AI products

• Experience with any of GoLang, TypeScript, NextJS, Redis, RAG systems, and agent architectures is a plus

Other Requirements:

• Willingness to work in-person in San Francisco

• Ability to work in fast-paced and ambiguous environments

• Insatiably curious and learns quickly

• History of superlative achievement

Responsibilities:

• Build in a full stack capacity

• Talk to users, track metrics, and iterate quickly

• Scope out and implement core features

• Shape product vision and roadmap

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Other Requirements:

• Proficiency in frontend technologies such as React, JavaScript, CSS, and HTML

• Experience with responsive and adaptive design principles

• Familiarity with RESTful API integration

• Understanding of version control systems like Git

• Excellent problem-solving skills and attention to detail

• Prior experience in SaaS and AI product development is a plus

Responsibilities:

• Frontend Development: Design, implement, and maintain high-quality frontend features for the HeyGen platform. Ensure optimal performance, scalability, and responsiveness of the user interface

• Collaboration: Work closely with UX/UI designers to translate designs and wireframes into high-quality code. Collaborate with backend engineers and product managers to ensure seamless integration of frontend and backend components

• User Experience Focus: Prioritize user experience in all development efforts. Conduct user testing and feedback sessions to refine and improve the platform interface

• Maintenance & Optimization: Monitor the frontend performance, identify and resolve issues. Stay updated with emerging frontend technologies and best practices to continually enhance the platform's user interface

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Education Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field

Experience Requirements:

• 3+ years of experience in Full Stack Software Development

Other Requirements:

• Experienced with React, Javascript, Python, etc

• Experienced with RESTful API development

• Familiarity with cloud platforms such as AWS, Azure, or GCP

• Familiarity with database systems such as MySQL

• Passionate about creating impactful AI products, high levels of ownership and growth mindset

Responsibilities:

• Development: Design, develop, test, and deploy robust, scalable, and optimized features for the HeyGen platform across both front-end and back-end components

• Collaboration: Work closely with UX/UI designers, product managers, and other engineering teams to deliver a holistic product experience to our users

• Maintenance & Optimization: Monitor platform performance, identify bottlenecks, and implement solutions in a timely manner. Ensure the platform remains updated, secure, and compliant with the latest industry standards

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Experience Requirements:

• Strong expertise in AWS, Azure, or Google Cloud, including key services (EC2, S3, RDS, IAM)

• Experience with Docker and Kubernetes for containerization and orchestration

• Experience with Kubernetes for this role is necessary

• Experience with Terraform, CloudFormation, or similar tools for automating infrastructure

Other Requirements:

• Networking: Solid understanding of cloud networking (VPCs, subnets, security groups, load balancers)

• Security: Knowledge of cloud security best practices, including IAM, encryption, and network security

• CS Fundamentals: Knowledge of CS fundamental concepts, data structures, algorithms, OOP languages

• Experience with GPUs

• Experience with Nvidia Infiniband

• Multi Cloud Experience

Responsibilities:

• Cloud Platforms: Design, implement, and manage infrastructure on major cloud platforms (AWS, Azure, Google Cloud). Deploy, configure, and optimize cloud services, including compute, storage, and networking components. Design and implement our multi cloud cluster management solutions. Design and implement our large scale GPU cluster management solution to support our AI Infrastructure and AI Research engineers

• Infrastructure as Code (IaC): Automate cloud infrastructure provisioning using Terraform, CloudFormation, or similar tools. Ensure consistency, repeatability, and scalability of deployments through Infrastructure as Code practices

• Networking and Security: Design and configure virtual networks (VPCs), subnets, security groups, and load balancers. Implement best practices for cloud security, including identity and access management (IAM), encryption, and firewalls. Ensure compliance with security standards and policies

• Containers and Orchestration: Build and manage containerized workloads using Docker. Deploy, scale, and maintain Kubernetes clusters for container orchestration and automation

• Collaboration and Support: Collaborate with cross-functional teams (DevOps, security, and development) to align cloud infrastructure with business needs. Provide operational support and troubleshooting expertise for production environments

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Experience Requirements:

• Strong experience with CI/CD tools like GitHub Actions, Jenkins, GitLab CI, Buildkite, or CircleCI

• Experience with build systems (e.g., Bazel, CMake, Make, Gradle)

• Experience with python dependency management (e.g. poetry, uv)

• Knowledge of containerization and Kubernetes for scalable builds and testing

Other Requirements:

• Strong problem-solving skills and a passion for improving developer experience

• Proficiency in scripting and automation with Python, Bash, or Go

• Excellent communication skills and ability to work across teams

• Experience with docker image build optimization

• Experience with bazel

• Experience with GPUs

Responsibilities:

• Design, build, and maintain high-performance CI/CD pipelines to improve development speed and reliability

• Develop internal tools and automation to reduce friction in engineering workflows

• Optimize build and test infrastructure for faster feedback loops

• Work closely with engineering teams to identify and eliminate inefficiencies in the development process

• Enhance and monitor developer environments to improve developer experience

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Education Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field

Experience Requirements:

• Previous internship experience in Software Development

Other Requirements:

• Experienced with React, Javascript, Python, etc

• Familiarity with RESTful API development

• Familiarity with cloud platforms such as AWS, Azure, or GCP

• Familiarity with database systems such as MySQL

• Passionate about creating impactful AI products and want to grow your career as a software engineer

Responsibilities:

• Development: Design, develop, test, and deploy robust, scalable, and optimized features for the HeyGen platform across both front-end and back-end components

• Collaboration: Work closely with UX/UI designers, product managers, and other engineering teams to deliver a holistic product experience to our users

• Maintenance & Optimization: Monitor platform performance, identify bottlenecks, and implement solutions in a timely manner. Ensure the platform remains updated, secure, and compliant with the latest industry standards

Benefits:

• Competitive compensation

• Dynamic and inclusive work environment

• Opportunities for professional growth and advancement

• Collaborative culture that values innovation and creativity

• Access to the latest technologies and tools

Experience Requirements:

• 3+ years of firsthand experience producing events, ideally within a SaaS, tech, or startup environment

• Proven track record of executing both in-person and virtual events including community meetups, webinars and/or conferences

• Demonstrated ability to engage and support user communities, ambassadors or advocates

Other Requirements:

• Exceptional attention to detail with the ability to manage multiple events, budgets and priorities simultaneously

• Strong verbal and written communication skills, including the ability to brief internal teams, vendors, and speakers effectively

• Comfortable working in a fast-paced, dynamic environment with changing priorities

• Experience collaborating cross-functionally with teams like Marketing, Sales, and Partnerships

• Strategic mindset for aligning events with broader marketing and business goals

• Willingness to travel up to 50% of the time as required for event site visits, vendor meetings, and on-site support for in-person events

Responsibilities:

• Lead end-to-end planning and execution of in-person, virtual and hybrid events including workshops, meetups, webinars, and conferences. Develop detailed event timelines, budgets, oversee vendors, contracts and logistics to ensure smooth execution

• Serve as the main point of contact and trusted partner for community event organizers, building strong relationships to understand their passions and goals

• Support the HeyGen Community Meetup program to grow to 50+ events annually, managing 5+ events simultaneously

• Coordinate with internal teams including Marketing, Sales and Partnerships to execute engaging programming aligned with team objectives and drive event promotion logistics

• Track registration metrics and post-event surveys to implement strategies that optimize attendance, engagement and scale

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

Experience Requirements:

• 7+ years of experience with deep expertise in b2b demand generation

• Integrated campaign expert

• Especially experienced with content, paid social, event, and outbound tactics

Other Requirements:

• You get sales processes, multi-threading, and how to play the long game but also ensure quick wins and build a program from 0 to 1

• You’re obsessed with numbers and data-driven

• You love looking at intent data, attribution models and building out closed/won analysis

• You love to create hypotheses and quickly test their validity

• You’re extremely autonomous and are a driver, pushing things forward and proactively unblocking barriers on the way to the goal

• You’re scrappy and fast. You make speed a habit.

• You always manage to just figure stuff out, even with limited support or budget

• You love the idea of taking a problem or goal and coming up with new ways to tackle that problem or achieve that goal

• You embody extreme ownership

• You are obsessed with details and process

Responsibilities:

• You will be a core member of HeyGen’s Go-to-Market team, and build innovative and enticing programs to help prospects discover HeyGen

• Shape HeyGen’s demand generation efforts, with a hands-on approach to ensure rapid execution, quick iterations, and continuous improvement

• You’ll develop prescriptive DG playbooks/experiments for various segments and collaborate with internal stakeholders, experts in residence, and other agencies to execute these programs

• You’ll be hands-on across all channels doing things like building LinkedIn campaigns, writing outreach messaging, planning and hosting events for prospects, just to name a few

• You’ll craft compelling messaging and copy across landing pages, email, advertising, and Outreach sequences in collaboration with Sales, Product Marketing, and Content teams

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Experience Requirements:

• 4-6 years of experience in SaaS renewals, customer success, or account management

• Demonstrated ability to manage high-volume customer interactions and meet/exceed retention goals

Other Requirements:

• Strong communication, negotiation, and relationship-building skills

• Proficient in Salesforce (or similar CRM), subscription billing tools, and spreadsheets

• Analytical, proactive, and comfortable working cross-functionally

• Experience in a PLG (product-led growth) environment or with AI/creative tools

• Familiarity with Salesforce, Customer.io, or other CS/revenue platforms

• You’ve built renewal or retention playbooks from scratch before

• Passion for video, AI, or storytelling

Responsibilities:

• Own and execute the renewals strategy across a portfolio of customers, ensuring timely and successful renewals & growth

• Identify and mitigate churn risks in collaboration with the Sales team

• Partner cross-functionally to resolve account, billing, and usage issues impacting renewal outcomes

• Forecast renewal performance accurately and maintain up-to-date data in Salesforce

• Drive customer engagement with HeyGen’s value proposition to reinforce long-term value