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Customer Success Manager

Sendblue is an iMessage Solutions Partner that helps businesses convert leads into sales through highly engaging iMessage and SMS communication, featuring transparent pricing and CRM integrations.

Benefits:

  • Competitive salary and performance-based bonuses

  • A high-energy and fast-moving environment

  • Comprehensive health benefits

  • unlimited PTO

Experience Requirements:

  • Experience with CRM systems (GoHighLevel, Close.io, Hubspot preferred)

  • Experience building out workflows using no-code automation tools like Zapier or Make

  • Some experience in customer success, account management, or a similar role (SaaS or CRM experience preferred)

Other Requirements:

  • US citizen/visa only

  • Exceptional communication and interpersonal skills with the ability to build rapport quickly

  • Proven ability to manage multiple customer relationships and prioritize effectively

  • A proactive and problem-solving mindset with a “figure-it-out” attitude

  • Passion for our technology and intuitive understanding of why customers need it

Responsibilities:

  • Customer Onboarding: Lead smooth and impactful onboarding experiences that set customers up for long-term success.

  • Retention Strategy: Design and execute strategies to minimize churn and improve customer retention.

  • Relationship Building: Cultivate trust and foster strong relationships with customers through regular check-ins, feedback sessions, and proactive support.

  • Request Management: Ensure customer requests are addressed efficiently by coordinating with internal teams.

  • Advocate for Customers: Represent customer needs and feedback within Sendblue to inform product development and business strategy.

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Technical Program Manager

Altana offers an AI-powered platform for global supply chain visibility, risk management, and compliance. It provides tools for tariff analysis, carbon tracking, and collaborative value chain management.

operationshybridNew York, US
$120,000 USD - $160,000 USD
full-time

Benefits:

  • Flexible Time Off

  • Parental Leave

  • Health Benefits

  • Supplemental Benefits

  • 401(k) Savings: Save for and invest in your future using our Guideline 401(k) retirement savings program.

Experience Requirements:

  • 5 or more years of experience as a Project Manager or Program Manager

  • Experience delivering value to customers

  • Strong written and verbal communication skills

  • Experience managing concurrent teams, work-streams or projects

Responsibilities:

  • Work hand-in-hand with commercial, product, and engineering leadership to plan and coordinate technology roadmaps and releases

  • Coordinate the activities of multiple cross-functional teams towards a shared vision

  • Oversee the entire project lifecycle from initiation to delivery, identifying and remediating risks while addressing blockers ensuring operational efficiency

  • Operate as the ‘go-between’ for commercial, business, and technology - translating requirements into actionable deliverables to meet customer needs

  • Manage a portfolio of projects with a keen understanding of dependencies, timing, and sequencing

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Senior UX / UI Designer

Creatosaurus: AI content creation & social media marketing tool. Create, share, manage & analyze stunning content with AI-powered features. Free trial!

Benefits:

  • Medical insurance

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Graphic Designer

Axiom.ai is a no-code browser automation tool that allows users to automate website actions and repetitive tasks with a Chrome extension, integrations with tools like ChatGPT and Zapier, and pre-built templates.

Education Requirements:

  • BFA or BA in graphic design, advertising, or relevant field

Experience Requirements:

  • 3+ Years experience in a graphic design role

Responsibilities:

  • designing and developing visual assets across all advertising channels such as print materials, point of sales merchandising, email design, SMS design, and both static and animated social ads.

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Founding Counsel

Dioptra is an AI-powered contract review tool that provides accurate redlining, playbook distillation, and compliance checks to streamline legal processes.

Experience Requirements:

  • 6+ years

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Strategic Partnerships Manager

Voyantis is an AI growth platform for customer acquisition and lifecycle optimization, using predictive LTV to drive value-based campaigns and automated actions.

salesonsiteNew York, US
$120,000/year - $190,000/year
full-time

Experience Requirements:

  • 7+ years of experience in business development, strategic partnerships, or a similar role

  • 2 + years of proven experience in building and managing successful partnerships in the Ad-tech industry

Other Requirements:

  • Proven experience in high growth companies in the space with demonstrated results accelerating business w/GL/Met - strong advantage

  • Strong expertise in performance marketing

  • Analytical mindset with the ability to assess and optimize partnership performance.

  • Experience working in a fast-paced, high-growth environment.

  • Strong network of industry contacts and relationships.

  • Ability to think strategically while executing operationally.

  • Excellent communication and relationship-building skills

  • The position requires 25% travel.

Responsibilities:

  • Build, maintain, and grow strategic relationships with partners such as Meta and Google.

  • Identify and evaluate potential strategic partners aligned with business goals.

  • Develop and execute partnership strategies to drive mutual growth and value.

  • Negotiate and manage partnership agreements, ensuring clear terms and successful execution.

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Founding Growth Lead - US office

Quench is a workplace AI assistant connecting to your internal tools so teams can search, chat and get precise answers from your company knowledge in seconds. It offers enterprise-grade security.

Benefits:

  • Share Option!

  • Flexible working!

  • Annual Leave!

  • Annual off-site

  • Purpose driven!

Experience Requirements:

  • 5+ years of experience in sales, business development, or growth roles, ideally in SaaS, AI, or technology-driven sectors, with a track record of exceeding revenue targets.

Responsibilities:

  • Source, drive and build a robust sales pipeline through proactive prospecting, outreach, and networking in new markets, targeting key accounts and high-value leads.

  • Establish and nurture strategic partnerships with potential clients, channel partners, and industry influencers to accelerate business growth and market penetration.

  • Lead the charge in identifying new market opportunities and ideal customer accounts, craft go-to-market strategies and execute plans to expand our presence across the U.S.

  • Lead and manage the full sales cycle from lead generation to closing, ensuring consistent progress, forecasting, and achieving monthly/quarterly revenue targets.

  • Work with Customer Success Lead to cultivate long-term relationships with clients, ensuring satisfaction, repeat business, and continuous value creation through consultative selling and tailored solutions.

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Graphic Designer

A website with a set of tools for digital marketing, web pages and design. Offers various free professional web and marketing tools.

Education Requirements:

  • Bachelor’s degree in Graphic Design or related field.

Experience Requirements:

  • Minimum of three years of graphic design experience, with a preference for those who have worked in an agency or fashion environment.

  • Demonstrable proficiency in multi-channel design, including but not limited to email campaigns, paid advertising, and social media content.

Responsibilities:

  • Develop visually compelling, contemporary designs for a range of channels, ensuring adherence to brand consistency while maintaining each brand’s unique identity.

  • Collaborate with interdisciplinary teams to comprehend project requirements and produce innovative design solutions.

  • Efficiently manage and prioritize concurrent projects, ensuring deadlines are met without compromising on the quality of output.

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Account Executive (Second Sales Hire)

Letterdrop helps sales teams attract warm leads and close pipeline gaps by creating and distributing thought leadership content sourced from sales calls. It integrates with popular CRM and sales engagement tools.

Experience Requirements:

  • 1+ years

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Founding software engineer

Besty is an AI-powered guest messaging and revenue optimization tool for STR managers, automating communications and enhancing revenue.

Responsibilities:

  • Taking responsibility and ownership of features and eventually entire new products

  • Writing the backend and/or frontend code for our AI property management system

  • Anything else required - possibly improving our AI system, working on the frontend/backend of our product, etc.

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Senior founding software engineer

Besty is an AI-powered guest messaging and revenue optimization tool for STR managers, automating communications and enhancing revenue.

Responsibilities:

  • Taking responsibility and ownership of features and eventually entire new products

  • Writing the backend and/or frontend code for our AI property management system

  • Anything else required - possibly improving our AI system, working on the frontend/backend of our product, etc.

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Head of Sales

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 6+ years

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Senior Account Executive (Mid-Market)

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 6+ years

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Head of Solutions Engineering

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 6+ years

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Senior Software Engineer (Cloud)

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 3+ years

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Chief of Staff

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 3+ years

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Senior Solutions Engineer

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 6+ years

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Data Scientist (Customer Facing)

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 3+ years

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AI Research Scientist

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 1+ years

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Account Executive

Shaped helps increase engagement, conversion, and retention with GenAI search & recommendations, using a configurable system adapting in real-time for various platforms.

Experience Requirements:

  • 3+ years

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