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Customer Success Manager - Canada
MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.
Benefits:
Competitive Compensation and Equity
Flexible Work – Hybrid or Remote
Comprehensive health benefits and wellness programs
Professional development opportunities
Flexible Time Off
Education Requirements:
Bachelor of Commerce/Accounting/Business or equivalent degree required
Experience Requirements:
5+ years' experience in customer success, account management, consulting, audit or data analytics
Other Requirements:
Fulfill requirements necessary to obtain full background check.
Responsibilities:
Drive growth and retention of a book of customers by developing long-term high-value relationships and strategic plans focused on success and adoption
Serve as the main point of contact for customers post-sales and throughout their journey with MindBridge
Create and deliver quality presentations focused on strategic planning and value-realization
Coordinate cross-functionally to meet renewal and upsell goals
Leverage data and key CS metrics to drive strategic conversations, including: NRR, NPS, CSAT and utilisation
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Implementation Advisor - UK & Europe
MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.
Benefits:
Competitive Compensation and Equity
Flexible Work – Hybrid or Remote
Comprehensive health benefits and wellness programs
Professional development opportunities
Flexible Time Off
Education Requirements:
University degree in Commerce or Administration or other relevant discipline is required (strong preference for accounting or finance major)
Experience Requirements:
5+ years in financial or accounting role within a firm or organization
5+ years in consulting or professional services position either within a professional services firm or within an organization
Other Requirements:
Fulfill requirements necessary to obtain and clear a full background check.
Responsibilities:
Work directly with MindBridge customers to implement MindBridge products into their business functions
Guide client through their onboarding journey, from kick-off to hand-off to Customer Success
Understand customer objectives and scope onboarding project to meet those initial customer objectives
Translate technical perspectives to business users to enable effective communication between the team members and the stakeholders
Facilitate in-person and virtual workshops to achieve key milestones along the onboarding journey
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Implementation Advisor - Canada
MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.
Benefits:
Competitive Compensation and Equity
Flexible Work – Hybrid or Remote
Comprehensive health benefits and wellness programs
Professional development opportunities
Flexible Time Off
Education Requirements:
University degree in Commerce or Administration or other relevant discipline is required (strong preference for accounting or finance major)
Experience Requirements:
5+ years in financial or accounting role within a firm or organization
5+ years in consulting or professional services position either within a professional services firm or within an organization
Other Requirements:
Fulfill requirements necessary to obtain and clear a full background check.
Responsibilities:
Work directly with MindBridge customers to implement MindBridge products into their business functions
Guide client through their onboarding journey, from kick-off to hand-off to Customer Success
Understand customer objectives and scope onboarding project to meet those initial customer objectives
Translate technical perspectives to business users to enable effective communication between the team members and the stakeholders
Facilitate in-person and virtual workshops to achieve key milestones along the onboarding journey
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Senior Full Stack Developer
MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.
Benefits:
Competitive Compensation and Equity
Flexible Work – Hybrid or Remote
Comprehensive health benefits and wellness programs
Professional development opportunities
Flexible Time Off
Other Requirements:
Fulfill requirements necessary to obtain full background check.
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Account executive
Sonix is an AI platform for automated transcription, translation, and subtitling. It's fast, accurate, and affordable, used by millions worldwide.
Benefits:
Medical, dental, and vision insurance coverage
401k + company match
Market competitive compensation package
Free Sonix subscription for friends & family
Volunteer time off
Experience Requirements:
2+ years of sales prospecting experience, preferably at a tech company
Track record of top performance among peers
Responsibilities:
Identify high-potential prospects from inbound leads
Generate new leads through various outbound activities
Own the full sales cycle from lead to close
Work closely with CEO to help amplify growth trajectory
Generate new leads through various outbound activities
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Senior Software Engineer
Sonix is an AI platform for automated transcription, translation, and subtitling. It's fast, accurate, and affordable, used by millions worldwide.
Benefits:
Medical, dental, and vision insurance coverage
401k + company match
Market competitive compensation package
Free Sonix subscription for friends & family
Volunteer time off
Education Requirements:
BS/MS in Computer Science
Experience Requirements:
8+ years of industry experience
Responsibilities:
Work on one or more parts of our stack
Write concise, scalable code and sensible tests
Help architect large-scale systems that keep things running smoothly
Work with designer and customer success to create amazing customer journeys
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Customer success specialist
Sonix is an AI platform for automated transcription, translation, and subtitling. It's fast, accurate, and affordable, used by millions worldwide.
Benefits:
Medical, dental, and vision insurance coverage
401k + company match
Market competitive compensation package
Free Sonix subscription for friends & family
Volunteer time off
Experience Requirements:
3+ years of customer success or customer support type roles
Responsibilities:
Solve customer inquires by email, phone, twitter, and other channels as they arise
Analyze trends in customer issues and suggest improvements to product, marketing, and sales teams
Use your deep knowledge of the industry to serve our customers best
Serve as strategic partner to build, grow, and maintain an amazing and long-lasting relationship with our customers
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Senior Backend Engineer
Haystack is an open-source AI framework for building customizable, production-ready AI applications. It integrates with leading LLMs and vector databases, offering flexible pipelines and deployment options.
Benefits:
Remote-first or hybrid
Grow
Connect
Re.base
You are an owner (employee stock option plan enrolled for all employees). 30 days of paid vacation, Choose your tech, Pension fund and Health Insurance fitting with your main working location, Travel Insurance, Sports budget, Oliva - employee mental wellbeing benefit, Dog-friendly, Enhanced days off for Family Sick Leave, Additional days off, Flexible working hours.
Experience Requirements:
5+ years of experience in backend development with proficiency in Python, ideally with experience in early-stage product development or working in growth/startup environments.
Responsibilities:
Design and build an AI platform that empowers customers to solve real business challenges using state-of-the-art technology and customer-driven insights.
Develop scalable infrastructure to support thousands of LLM applications processing millions of documents, with the ability to handle 100s of user requests per second on our SaaS platform powered by Haystack, our open-source library.
Own features end-to-end, from ideation to production. This includes product and architecture design, CI/CD pipelines, implementation & testing, production monitoring, and incorporating customer feedback.
Collaborate with our Open Source team to identify opportunities for improving Haystack and contribute enhancements to Haystack.
Engage with infrastructure topics and collaborate with the infrastructure team for support and debugging assistance.
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Senior Support Engineer
Haystack is an open-source AI framework for building customizable, production-ready AI applications. It integrates with leading LLMs and vector databases, offering flexible pipelines and deployment options.
Benefits:
Remote-first or hybrid
Grow
Connect
Re:base
You are an owner (employee stock option plan enrolled for all employees). 30 days of paid vacation, Choose your tech, Pension fund and Health Insurance fitting with your main working location, Travel Insurance, Sports budget, Oliva - employee mental wellbeing benefit, Dog-friendly, Enhanced days off for Family Sick Leave, Additional days off, Flexible working hours.
Responsibilities:
Identification, troubleshooting and resolution of Customer technical cases.
Documentation of case resolution and knowledge base creation.
As the first Support Engineer; assist with defining, implementing and continually improving Support processes.
Provide guidance to our Customers using your understanding of the deepset platform as well as resolving the immediate problem.
Collaboration with other deepset teams to address bugs, performance issues, and feature requests.
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RPA Developer (Power Automate Desktop)
NuAIg provides AI-driven solutions for healthcare, focusing on digital transformation through AI, automation, and analytics. They specialize in improving operational efficiency and resident outcomes in the aging services sector.
Education Requirements:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience Requirements:
2-4 years of experience
Proficiency in designing, developing, and deploying RPA solutions using Power Automate Desktop.
Hands-on experience with AI Builder for creating and implementing AI-driven automation processes.
Responsibilities:
Design, develop, and deploy RPA solutions using Power Automate Desktop.
Utilize AI Builder to create and implement AI-driven automation processes.
Automate tasks involving Excel, Email, and PDF processing.
Understand and work with static and dynamic selectors for effective UI Automation.
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Full Stack Engineer
Auditoria SmartBots transform finance operations with AI Agents, automating tasks and enhancing team collaboration in areas like Accounts Receivable and Payable.
Benefits:
competitive startup salaries
early-stage stock
unlimited vacation
medical/dental benefits
flexible work environment
Education Requirements:
Holds a BS or MS degree in Computer Science or a closely related Engineering discipline.
Experience Requirements:
3+ years of hands-on professional experience in the design, development, and successful deployment of intricate software systems, maintaining a benchmark of excellence.
Responsibilities:
Leadership in Product Development: Take charge of crafting and developing the critical components of Auditoria’s offerings, utilizing state-of-the-art technology within the AWS cloud ecosystem.
Cross-Functional Collaboration: Engage in cohesive teamwork across various departments and time zones, ensuring the delivery of high-quality solutions aligned with our strategic roadmap.
Business Partnership: Forge meaningful partnerships with business units to consistently deliver added value to our clientele.
Cultural Advocacy: Act as a stalwart promoter of the principles and technological ethos that define Auditoria.
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Graphic Design Intern
SymphonyOS is an AI-powered marketing platform that helps artists and creators automate audience growth and manage their digital marketing, including website building, data collection, and automated ad campaigns.
Responsibilities:
Design and produce educational graphics, infographics, and visuals for social media, email campaigns, and partnership materials.
Work with the marketing and product teams to ensure that assets communicate key product features and benefits effectively.
Maintain and evolve SymphonyOS’s visual identity across all educational and promotional materials.
Ensure all content aligns with brand guidelines and stays consistent across different platforms.
Handle multiple projects at once, delivering high-quality work on time.
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Full Stack Engineer
SymphonyOS is an AI-powered marketing platform that helps artists and creators automate audience growth and manage their digital marketing, including website building, data collection, and automated ad campaigns.
Benefits:
This is a contract role, with the flexibility that comes with it.
Fully Remote.
Potential for equity.
Other Requirements:
You're a hacker.
You like learning.
You know your way around UI design, and can hack on Figma designs if needed.
Good taste is a must. We keep our culture tight.
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Customer Success Manager
Slite is a knowledge base for teams to create, share, and manage knowledge at scale, featuring AI-powered search and collaborative workspaces, designed for ease of use and adoption.
Benefits:
Great remote habits
Your work set up is covered
Vacation time
We see each other 2+ times a year
Compensation Like any startup we'll say we offer competitive compensations. This is how we do it: we built our salary model based on location, to always be in the top 25% offers of the local tech market. Our employees should feel at ease and rewarded. Got kids? So does 30% of the team. We're used to it. Remote gives parents work flexibly, so they can combine great family life with ambitious work. Buy any book
Experience Requirements:
4+ years of Customer Success experience, with expertise across the post-sales funnel.
SaaS and startup experience, comfortable working and adapting in a fast-paced and flexible environment.
Experience working with Mid-Market and SMB companies.
Strong written and verbal communication in English, including presentation and product demonstration skills.
Natural drive for identifying expansion opportunities, with proven experience in upselling and renewal conversations.
Other Requirements:
Active interest in AI and its applications in the workplace.
Proficiency in one or more additional European languages.
You are located in -5h UTC or UTC +2.
Responsibilities:
Become a product expert and help customers use Slite and Super effectively, from initial onboarding through to renewal.
Generate a strong expansion and renewal pipeline and exceed NRR targets.
Mitigate risk for key customers by acting on triggers from our CSP.
Build and maintain relationships with our key customers.
Be the voice of the customer by advocating for customers by surfacing product or adoption blockers to our product team.
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Next Sliter - Apply for Future Openings!
Slite is a knowledge base for teams to create, share, and manage knowledge at scale, featuring AI-powered search and collaborative workspaces, designed for ease of use and adoption.
Benefits:
Great remote habits
Your work set up is covered
Vacation time
We see each other 2+ times a year
Compensation Like any startup we'll say we offer competitive compensations. This is how we do it: we built our salary model based on location, to always be in the top 25% offers of the local tech market. Our employees should feel at ease and rewarded. Got kids? So does 30% of the team. We're used to it. Remote gives parents work flexibly, so they can combine great family life with ambitious work. Buy any book
Other Requirements:
You are located in -5h UTC or UTC +2.
You MUST complete the application questions telling us about you and your interest to join Slite!
You strive to be clear: Clarity is reached when a rationale observer gets it at first glance.
You think long term: We are building things to last.
You trust: We trust each other as each of us act responsibly.
You maintain low debt: You take debt whenever you take a shortcut that will cost you later. You can maintain low debt in 2 ways: paying it back or avoiding to take it.
You care: We put passion in what we do, care about our customers, our teammates. We go the extra mile. We aspire to be positive for the world.
You are based in Europe: Being remote is a great way to reduce our CO2 footprint. 79% of our team is based in Europe.
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Senior iOS/Mac Engineer
djay Pro is a DJ software for beginners and professionals, integrating with Apple Music and offering real-time stem separation and spatial DJing. Available on iOS, Mac, Windows and Android.
Experience Requirements:
5+ years iOS/Mac experience
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Visual Designer
GetGloby provides AI and human-powered translation services for documents, ads, and marketing assets in over 100 languages. The platform ensures accurate, culturally relevant translations.
Responsibilities:
Designing and creating visually appealing graphics for various digital platforms.
Developing and maintaining GetGloby's brand identity across all marketing materials.
Collaborating with the marketing and product teams on a range of creative projects.
Implementing design strategies to effectively communicate the company's message to its target audience.
Participating in brainstorming sessions to generate innovative design ideas.
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UX Researcher
GetGloby provides AI and human-powered translation services for documents, ads, and marketing assets in over 100 languages. The platform ensures accurate, culturally relevant translations.
Responsibilities:
Conducting user research through interviews, surveys, and usability studies.
Analyzing and synthesizing research data to uncover user needs and behaviors.
Collaborating with the design team to translate research findings into design decisions.
Presenting research insights and recommendations to stakeholders.
Identifying opportunities for product improvement based on user feedback.
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Frontend Engineer
GetGloby provides AI and human-powered translation services for documents, ads, and marketing assets in over 100 languages. The platform ensures accurate, culturally relevant translations.
Responsibilities:
Working with a small team of engineers, designers, and data scientists to ideate, design, and build a new product.
Writing high-quality code using modern tools (React, TypeScript, etc.) to deliver the best possible experience for our users while keeping the platform flexible, maintainable, and reliable.
Mentoring your teammates, creating opportunities for their growth, and fostering a collaborative culture.
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DevOps Engineer
GetGloby provides AI and human-powered translation services for documents, ads, and marketing assets in over 100 languages. The platform ensures accurate, culturally relevant translations.
Responsibilities:
Working with a small team of engineers, designers, and data scientists to ideate, design, and build a new product.
Improving and scale our architecture, infrastructure, and monitoring.
Developing tools and utilities to deliver new code daily while maintaining the highest quality standards.
Automating and developing tool to support our developers as we grow our team.
Championing and developing further our CI/CD infrastructure. Implementing and enforcing best practices.
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