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Senior Technical Support Engineer II
Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Technical Degree preferred - Computer Engineering, CIS, MIS, CS
Experience Requirements:
Minimum of 5 years of related experience with a Bachelor’s degree; or equivalent experience
Other Requirements:
Solid knowledge: REST API, SSL/TLS, IPv4, JSON, LDAP, Proxies
Experienced working with Linux (administration & troubleshooting), Virtualization (enterprise environment), Cloud-based platforms (AWS, Azure, Google Cloud Platform)
DevOps deployments - Docker, Scripting, Kubernetes
Excellent Communication: verbal, written, listening, present confidently, know audience
Excellent Troubleshooting: analytical, creative thinking, inquisitive, resilient, adaptive
Responsibilities:
Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues.
Taking end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.
Communicating with customers and partners through the online support tool, and via audio and video calls and screen-sharing sessions which will occur regularly
Leading escalation calls, when required, to brief stakeholder management on support cases, and assist in the creation of action plans aiming to solve customer issues as quickly as possible.
Frequently mentoring other team members, helping with complex tickets, promoting best practices around customer service and troubleshooting, creating and reviewing knowledge base articles.
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Technical Account Manager
Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Bachelor’s Degree in Computer Science or equivalent experience (Advantage)
Experience Requirements:
Must have a minimum of 5 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role
Other Requirements:
Understanding of Java and knowledge of web technologies
Strong verbal and written communication skills
Strong organizational skills
Experience with SFDC or equivalent CRM systems
Experience with Identity Management, Access Management or Federation
Responsibilities:
Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs
Facilitate visibility into company’s product roadmap to help educate and engage customers
Assist with over-the-shoulder configuration help on features and flows
Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance
Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty
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Technical Account Manager
Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Bachelor’s Degree in Computer Science or equivalent experience (Advantage)
Experience Requirements:
Must have a minimum of 5 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role
Other Requirements:
Understanding of Java and knowledge of web technologies
Strong verbal and written communication skills
Strong organizational skills
Experience with SFDC or equivalent CRM systems
Experience with Identity Management, Access Management or Federation
Responsibilities:
Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs
Facilitate visibility into company’s product roadmap to help educate and engage customers
Assist with over-the-shoulder configuration help on features and flows
Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance
Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty
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Treasury Manager
Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Bachelor's degree in Finance, Accounting, Economics, or a related field.
Experience Requirements:
5+ years of progressive relevant experience in corporate treasury or financial management.
Other Requirements:
Demonstrated expertise in global cash management, liquidity planning, cash forecasting, and treasury management software.
Strong knowledge of capital markets, debt instruments, and bank relationship management.
Advanced proficiency in financial modeling and Excel.
Master’s Degree (MBA) or advanced certification such as Certified Treasury Professional (CTP) or CFA (Preferred)
Experience with Treasury Management Systems such as Coupa and JPM Access (Preferred)
Responsibilities:
Oversee daily cash management activities for all domestic and international entities, ensuring adequate liquidity to meet all operational and strategic obligations.
Lead the short-term and long-term cash flow forecasting process, including variance analysis, scenario planning, and continuous model refinement.
Identify, assess, and manage financial risks, including in depth and frequent analysis of foreign exchange (FX) and interest rate exposures.
Responsible for all banking administration. Oversee the opening, maintenance, and closing of bank accounts, ensuring proper authorizations and signatory rights.
Develop, implement, and maintain robust Treasury policies, procedures, and internal controls to ensure compliance with SOX and other regulatory requirements.
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Associate Sales Development Rep
Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Bachelor’s degree or equivalent (Preferred)
Other Requirements:
Self-starter mentality with interpersonal, decision-making, and organizational skills
Confident engaging in conversations with new prospects over the phone
The ability to not take NO as an answer
Communication and social media skills are necessary to create multiple access points into the market and prospect accounts
Ability to acquire and maintain knowledge of the IAM market and Ping’s solutions
Responsibilities:
Produce qualified meetings for Sales that convert into pipeline opportunities
Achieve key metrics for sales growth on a monthly and quarterly basis
Assist with research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools
Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives
Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool
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Sales Development Rep
Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Bachelor’s degree or equivalent (Preferred)
Other Requirements:
Self-starter mentality with interpersonal, decision-making, and organizational skills
Confident engaging in conversations with new prospects over the phone
The ability to not take NO as an answer
Communication and social media skills are necessary to create multiple access points into the market and prospect accounts
Ability to acquire and maintain knowledge of the IAM market and Ping’s solutions
Responsibilities:
Produce qualified meetings for Sales that convert into pipeline opportunities
Achieve key metrics for sales growth on a monthly and quarterly basis
Assist with research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools
Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives
Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool
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Forward Deployed Engineer
Avoca is an AI workforce engine designed for service businesses, accelerating revenue by handling inbound calls, chats, and nurturing campaigns 24/7.
Experience Requirements:
3+ years in software engineering, preferably with backend or systems experience.
Other Requirements:
Proficient in Python (TypeScript/JavaScript a plus) and familiar with major cloud providers (AWS, GCP, or Azure).
Strong communicator able to work seamlessly with both technical and non-technical stakeholders.
Bonus: experience with vector databases, LLMs, prompt engineering, or AI agent frameworks.
Comfort working in dynamic environments with shifting priorities.
Eagerness to work in person with us in NYC full time.
Responsibilities:
Embed with customers to deeply understand their operations and deliver AI solutions that work from day one.
Build and maintain the infrastructure for conversational AI—APIs, integrations, monitoring, and feedback loops.
Translate business requirements into technical architectures and deployments.
Identify patterns across deployments and feed insights back into our core product roadmap.
Operate with high autonomy in high-stakes, ambiguous environments.
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Software Engineer - Product
Avoca is an AI workforce engine designed for service businesses, accelerating revenue by handling inbound calls, chats, and nurturing campaigns 24/7.
Experience Requirements:
2–4 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).
Other Requirements:
Strong familiarity with AI, LLMs, or AI-assisted systems—or a willingness to learn fast.
Outcome-driven mindset: you measure success in impact, not just shipped features.
Comfortable collaborating across engineering, product, and customer-facing teams.
Low ego, high energy, resilient in a fast-paced environment.
Bonus: prior startup, hacker, or founder experience.
Eagerness to work in person with us in NYC full time.
Responsibilities:
Own feature development — from backend services to AI-powered user experiences.
Turn customer feedback into product improvements through rapid iteration and experimentation.
Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
Hold a high bar for code quality—testing, monitoring, and reliability are second nature.
Prioritize ruthlessly and navigate changing requirements with autonomy.
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Technical Account Manager
Avoca is an AI workforce engine designed for service businesses, accelerating revenue by handling inbound calls, chats, and nurturing campaigns 24/7.
Education Requirements:
CS/technical education or demonstrated fluency with APIs, webhooks, and integration patterns; ability to read and discuss payloads, auth models, and error handling.
Experience Requirements:
2–5 years in startups in technical account management, solutions architecture, implementation, or technical customer success (or >4 years overall experience).
Other Requirements:
Experience configuring or advising on prompting, workflow logic, and system integrations in AI, SaaS, or enterprise software contexts.
Exceptional communicator with strong presentation and facilitation skills; comfortable leading technical discussions and executive updates.
Analytical mindset with the ability to tie customer KPIs (e.g., booking rates, lead qualification, speed-to-answer) to business outcomes.
Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments; thrives on owning processes end-to-end.
Not a pure software engineer—motivated to be customer-facing and accountable for adoption and outcomes rather than building product code.
Responsibilities:
Serve as the primary technical point of contact and trusted advisor post-sale, ensuring successful implementation, integration, and adoption.
Lead onboarding and rollout programs, tailoring technical approaches to each customer’s goals, stack, and business model.
Design and validate integrations (APIs, webhooks, data flows) in partnership with customer Operations, Product, and IT teams; troubleshoot issues and optimize performance.
Configure and iterate on prompting and workflows to drive call handling quality, conversion rates, and revenue impacts.
Conduct regular technical and business reviews to align objectives, measure KPIs, and identify new opportunities for value creation.
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GTM Recruiter
Avoca is an AI workforce engine designed for service businesses, accelerating revenue by handling inbound calls, chats, and nurturing campaigns 24/7.
Experience Requirements:
3+ years of experience recruiting for GTM roles in high-growth startup environments, ideally early-stage.
Proven track record in both sourcing and closing top GTM talent.
Strong stakeholder management skills and experience influencing hiring decisions.
Other Requirements:
Ability to manage multiple searches and priorities simultaneously.
Excellent written and verbal communication skills.
Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments.
Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously.
Eager to work in person at our NYC office full time.
Responsibilities:
Own the GTM talent pipeline: Drive the full-cycle recruiting process for all commercial roles (Sales, Sales Ops, Customer Success, and more.)
Drive end-to-end recruitment for foundational roles: sourcing talent beyond the obvious channels, building relationships over months when needed, and orchestrating closes that bring the right people on board at the right time.
Be the voice of Avoca to the talent market by crafting authentic pitches that cut through generic startup messaging and articulating why our specific mission and moment matter to candidates who've heard it all before.
Build the candidate journey that top talent tells their friends about, where declined candidates still refer others, interview debriefs are learning moments, and our process itself becomes proof of our culture.
Deliver a world-class candidate experience that showcases Avoca’s culture.
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Business Analyst
Perfect Corp. is the leading SaaS AI and AR beauty and fashion tech solutions provider, dedicated to transforming the consumer shopping experience through seamless and omnichannel experiences.
Experience Requirements:
At least 2 years of experience in research, data analysis, or business analysis
Strong interest or relevant experience in the software/App industry
Other Requirements:
Fluent English speaker and good communication skills
Ability to transform business challenges into data-driven solutions
Strong logical thinking and analytical skills, with a keen eye for numbers and details
Optimistic, proactive, self-disciplined, and possesses excellent communication and coordination abilities
Responsibilities:
Perform CRM data analysis to evaluate sales pipeline efficiency and identify opportunities for improvement.
Analyze operational performance metrics to provide insights that support strategic decision-making.
Integrate data from various sources (App, web, console, third-party tools) and collaborate with departments (PM, Marketing, R&D) to ensure accurate and meaningful analysis results.
Develop and maintain automated data pipelines to efficiently collect, process, and transform raw data into actionable analytical reports.
Conduct comprehensive market and industry analyses to identify trends, opportunities, and competitive threats.
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B2C App Product Manager
Perfect Corp. is the leading SaaS AI and AR beauty and fashion tech solutions provider, dedicated to transforming the consumer shopping experience through seamless and omnichannel experiences.
Other Requirements:
Excellent communication skills, including outstanding reading and writing abilities.
A passion for continuous learning of new tech and UX/UI design concepts.
A genuine personality, displaying positivity and professionalism while also knowing how to foster a fun work environment.
Responsibilities:
Lead the planning and management of the YouCam app products, demonstrating strong decision-making abilities and influencing stakeholders at all levels of the organization.
Take ownership of the product roadmap and proactively devise innovative strategies, including proposing new ideas, to enhance user experience and drive revenue growth.
Facilitate effective communication and collaboration among cross-functional teams, including engineering, design, monetization, marketing, and executives.
Define specifications and collaborate closely with the engineering team, working hand-in-hand to address technical challenges and streamline the development process.
Demonstrate proficiency in analyzing user behavior data, evaluating user feedback, and conducting thorough competitor analysis to identify new opportunities for product enhancement.
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B2C SEO Assistant Manager / Project Manager
Perfect Corp. is the leading SaaS AI and AR beauty and fashion tech solutions provider, dedicated to transforming the consumer shopping experience through seamless and omnichannel experiences.
Experience Requirements:
5+ years of experience in B2C SEO, with a proven track record of leading a team.
Other Requirements:
Skilled in SEO tools (e.g., Google Search Console, GA4, SEMrush, Ahrefs).
Capable of developing SEO strategies and solving technical SEO issues.
Excellent English communication skills and strong teamwork spirit.
Passion for exploring AI-driven marketing trends and applying best practices.
Responsibilities:
Leading an agile SEO team (focus on the US market).
Set strategic directions for creating competitive content, driving organic traffic, and enhancing conversions for app downloads.
Conduct and oversee keyword research to identify high-volume, high-value B2C opportunities.
Guide the optimization of website content and structure in line with SEO best practices.
Monitor and analyze website performance, search engine rankings, and core SEO metrics to inform strategy.
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Dev/Product Team: Unsolicited Application
Good Tape is a secure AI transcription tool trusted by professionals to convert audio into reliable text and provide powerful insights via AI summaries.
Benefits:
Small, focused, and highly skilled team: your work has direct impact!
Modern stack and interesting technical challenges (Remix, multi-cluster infra, ASR pipelines).
Opportunity to shape both the product and engineering culture
Have agency in your work, and convert passion into user value
Feedback-driven culture that values clear communication and good engineering practices
Experience Requirements:
Build and ship things independently.
Care deeply about product quality and user experience.
Have a strong sense of ownership and curiosity.
Are motivated by the idea of working on privacy-focused AI products.
Responsibilities:
Help us craft AI tools that people trust.
Work on ML, ASR, infrastructure, clean backend implementations or great front-end experiences.
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Junior Java Developer
nugget.ai is a complete people stack powered by AI and backed by science to hire, understand, train, and develop top talent, helping businesses unlock potential.
Benefits:
Remote Office – Flexible hybrid setup or fully remote option
Parking Space – Free parking spots available
Health Insurance – Additional private health insurance, including dental care
Personal Development – Company-sponsored training budget
Holidays – Extra 5 days after your 1st and 5th year
Education Requirements:
A degree in Computer Science, Software Engineering, or a related technical field
(or equivalent practical experience)
Experience Requirements:
Familiarity with at least one programming language such as Java, JavaScript, Python, or similar
Basic Understanding Of Object-oriented programming
Basic Understanding Of Software development principles
Basic Understanding Of Version control (e.g. Git)
Basic Understanding Of Testing and debugging
Other Requirements:
A motivated and curious learner who wants to understand how modern software is built and operated
A team player who enjoys collaboration and knowledge sharing
Organized and detail-oriented, with a desire to write clean, maintainable code
Open to feedback and eager to continuously improve
Enthusiastic about contributing to real-world systems and learning modern engineering practices
Responsibilities:
Contribute to the development of software solutions under the guidance of senior engineers
Write clean, readable, and testable code using object-oriented principles
Participate actively in code reviews, sprint planning, stand-ups, and retrospectives
Learn our platform, tools, and development practices through a structured onboarding process
Support troubleshooting and bug fixing in both development and production environments
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Java Developer
nugget.ai is a complete people stack powered by AI and backed by science to hire, understand, train, and develop top talent, helping businesses unlock potential.
Experience Requirements:
9+ years of experience as a Full Stack Java Developer (UI, backend)
Experience with Frontend Technologies (CSS, JavaScript, HTML)
Experience with Java (Backend)
Experience with Web Services (REST/SOAP)
Experience with Unix (Shell Scripts, Permissions, CLI)
Other Requirements:
Linux experience
Oracle, SQL Server, DB2 or similar database experience
Can read/write complex SQL queries
Cloud Container experience
Agile experience
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JAVA Developer-Entry Level (98003)
nugget.ai is a complete people stack powered by AI and backed by science to hire, understand, train, and develop top talent, helping businesses unlock potential.
Benefits:
Increment would be at least a minimum of 15% every six months
Relocation charges will be provided to you during your project
Medicinal, Dental and Vision benefits following 60 days of business
Medical coverage qualified following 60 days of business
401k retirement benefits plan qualified following half a year of work
Education Requirements:
Degree in Computer Science or related field.
Other Requirements:
Visa Sponsorship
H1B Sponsorship will be provided to OPT and CPT candidates only once they join our client’s project
OPT Extension Letter will be provided to those candidates who are qualified for STEM extension
Employer’s Confirmation Letter/CPT Letter/Offer Letter will be provided
Pre-job Training with Experienced Trainers
Responsibilities:
Designing, implementing, and maintaining Java applications that are often high-volume and low-latency, required for mission-critical systems
Delivering high availability and performance
Contributing in all phases of the development life cycle
Writing well-designed, efficient, and testable code
Conducting software analysis, programming, testing, and debugging
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Java Developer - Remote
nugget.ai is a complete people stack powered by AI and backed by science to hire, understand, train, and develop top talent, helping businesses unlock potential.
Experience Requirements:
Working knowledge in Microservice architectures, RestAPI
Knowledge in Service Oriented Architecture (SOA)
Experience in source code control systems such as SVN, Git
Analysis and design skills using formal methodologies and Object Oriented Programming principles
Relational database experience, Oracle preferred
Other Requirements:
PostgreSQL, Mongo DB, Kafka - preferred
Primary Skill: Order Management
Responsibilities:
Designing and developing Java-based, enterprise class JEE application solutions (Spring, JEE, WebSphere, RAD, Struts, Web Services, jQuery, HTML5, CSS3, Hibernate, AngularJS)
Demonstrated ability to meet schedules and multi-task
Outstanding oral and written communications skills
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Frontend Engineer
Airial is your personal AI travel agent that instantly converts your imagination, travel videos, or descriptions into fully planned, ready-to-book trips, including flights, hotels, and day plans.
Experience Requirements:
2+ years of experience with React and Javascript.
1+ year experience working with Redux and other standard frontend frameworks.
Other Requirements:
Ability to write scalable, modular, optimised code for responsive frontend components.
Strong AI fundamentals.
Experience working on the Azure platforms.
Responsibilities:
Lead the development of cutting-edge agentic AI experiences in the Airial Travel app and website in React Native across Android and iOS and React on desktop.
Design and implement next-gen interactive UI components based on LLMs and other Gen AI models.
Engineer state-of-the-art frontend features that coordinate dozens of AI models and APIs to provide personalized recommendations, intricately crafted plans, and real-time booking options.
Work with backend developers to develop UI tightly coupled with the AlphaTravel AI engine creating novel travel planning workflows in the process.
Focus on optimizing the app and website performance to ensure smooth, fast load times and a responsive interface across all devices.
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AI Backend Engineer
Airial is your personal AI travel agent that instantly converts your imagination, travel videos, or descriptions into fully planned, ready-to-book trips, including flights, hotels, and day plans.
Other Requirements:
Proficiency in Python and Flask/Quart/Fast API.
Strong understanding of asynchronous programming and scalable system design.
Strong understanding of AI fundamentals.
Background in competitive programming (ICPC or similar) and sharp problem-solving skills.
Experience building applied AI/ML solutions.
Responsibilities:
Work with multiple external APIs to scrape web data and tie everything together with Agentic AI workflows to provide seamless, powerful experiences for our users.
Work with backend developers to develop UI tightly coupled with the AlphaTravel AI engine creating novel travel planning workflows in the process.
Make defining contributions to AlphaTravel, our proprietary travel AI engine based on cutting edge AI research that is redefining travel planning.
Develop new functionality and user flows, add new agents and variables, fine-tune existing agents, build constrained optimizers, optimize the entire graph and add explainability.
Solve complex workflow challenges involving multi-step user tasks, dependencies, and resource management.
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