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Ping Identity Platform

Senior Technical Support Engineer II

Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.

engineeringremoteGBfull-time

Benefits:

  • Generous PTO & Holiday Schedule

  • Parental Leave

  • Progressive Healthcare Options

  • Retirement Programs

  • Opportunity for Education Reimbursement

Education Requirements:

  • Technical Degree preferred - Computer Engineering, CIS, MIS, CS

Experience Requirements:

  • Minimum of 5 years of related experience with a Bachelor’s degree; or equivalent experience

Other Requirements:

  • Solid knowledge: REST API, SSL/TLS, IPv4, JSON, LDAP, Proxies

  • Experienced working with Linux (administration & troubleshooting), Virtualization (enterprise environment), Cloud-based platforms (AWS, Azure, Google Cloud Platform)

  • DevOps deployments - Docker, Scripting, Kubernetes

  • Excellent Communication: verbal, written, listening, present confidently, know audience

  • Excellent Troubleshooting: analytical, creative thinking, inquisitive, resilient, adaptive

Responsibilities:

  • Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues.

  • Taking end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.

  • Communicating with customers and partners through the online support tool, and via audio and video calls and screen-sharing sessions which will occur regularly

  • Leading escalation calls, when required, to brief stakeholder management on support cases, and assist in the creation of action plans aiming to solve customer issues as quickly as possible.

  • Frequently mentoring other team members, helping with complex tickets, promoting best practices around customer service and troubleshooting, creating and reviewing knowledge base articles.

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Ping Identity Platform

Technical Account Manager

Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.

salesremoteAUfull-time

Benefits:

  • Generous PTO & Holiday Schedule

  • Parental Leave

  • Progressive Healthcare Options

  • Retirement Programs

  • Opportunity for Education Reimbursement

Education Requirements:

  • Bachelor’s Degree in Computer Science or equivalent experience (Advantage)

Experience Requirements:

  • Must have a minimum of 5 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role

Other Requirements:

  • Understanding of Java and knowledge of web technologies

  • Strong verbal and written communication skills

  • Strong organizational skills

  • Experience with SFDC or equivalent CRM systems

  • Experience with Identity Management, Access Management or Federation

Responsibilities:

  • Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs

  • Facilitate visibility into company’s product roadmap to help educate and engage customers

  • Assist with over-the-shoulder configuration help on features and flows

  • Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance

  • Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty

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Ping Identity Platform favicon
Ping Identity Platform

Technical Account Manager

Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.

salesremoteAtlanta, US
$120,000 - $140,000
full-time

Benefits:

  • Generous PTO & Holiday Schedule

  • Parental Leave

  • Progressive Healthcare Options

  • Retirement Programs

  • Opportunity for Education Reimbursement

Education Requirements:

  • Bachelor’s Degree in Computer Science or equivalent experience (Advantage)

Experience Requirements:

  • Must have a minimum of 5 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role

Other Requirements:

  • Understanding of Java and knowledge of web technologies

  • Strong verbal and written communication skills

  • Strong organizational skills

  • Experience with SFDC or equivalent CRM systems

  • Experience with Identity Management, Access Management or Federation

Responsibilities:

  • Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs

  • Facilitate visibility into company’s product roadmap to help educate and engage customers

  • Assist with over-the-shoulder configuration help on features and flows

  • Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance

  • Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty

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Ping Identity Platform

Treasury Manager

Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.

financeonsiteDenver, US
$106,000 - $127,000
full-time

Benefits:

  • Generous PTO & Holiday Schedule

  • Parental Leave

  • Progressive Healthcare Options

  • Retirement Programs

  • Opportunity for Education Reimbursement

Education Requirements:

  • Bachelor's degree in Finance, Accounting, Economics, or a related field.

Experience Requirements:

  • 5+ years of progressive relevant experience in corporate treasury or financial management.

Other Requirements:

  • Demonstrated expertise in global cash management, liquidity planning, cash forecasting, and treasury management software.

  • Strong knowledge of capital markets, debt instruments, and bank relationship management.

  • Advanced proficiency in financial modeling and Excel.

  • Master’s Degree (MBA) or advanced certification such as Certified Treasury Professional (CTP) or CFA (Preferred)

  • Experience with Treasury Management Systems such as Coupa and JPM Access (Preferred)

Responsibilities:

  • Oversee daily cash management activities for all domestic and international entities, ensuring adequate liquidity to meet all operational and strategic obligations.

  • Lead the short-term and long-term cash flow forecasting process, including variance analysis, scenario planning, and continuous model refinement.

  • Identify, assess, and manage financial risks, including in depth and frequent analysis of foreign exchange (FX) and interest rate exposures.

  • Responsible for all banking administration. Oversee the opening, maintenance, and closing of bank accounts, ensuring proper authorizations and signatory rights.

  • Develop, implement, and maintain robust Treasury policies, procedures, and internal controls to ensure compliance with SOX and other regulatory requirements.

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Ping Identity Platform

Associate Sales Development Rep

Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.

salesremoteAustin, US
$45,000 - $55,000
full-time

Benefits:

  • Generous PTO & Holiday Schedule

  • Parental Leave

  • Progressive Healthcare Options

  • Retirement Programs

  • Opportunity for Education Reimbursement

Education Requirements:

  • Bachelor’s degree or equivalent (Preferred)

Other Requirements:

  • Self-starter mentality with interpersonal, decision-making, and organizational skills

  • Confident engaging in conversations with new prospects over the phone

  • The ability to not take NO as an answer

  • Communication and social media skills are necessary to create multiple access points into the market and prospect accounts

  • Ability to acquire and maintain knowledge of the IAM market and Ping’s solutions

Responsibilities:

  • Produce qualified meetings for Sales that convert into pipeline opportunities

  • Achieve key metrics for sales growth on a monthly and quarterly basis

  • Assist with research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools

  • Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives

  • Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool

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Ping Identity Platform

Sales Development Rep

Ping Identity is a leading Identity and Access Management (IAM) platform, offering seamless, secure, and scalable solutions for workforce and customer identities.

salesremoteAustin, US
$40,000 - $55,000
full-time

Benefits:

  • Generous PTO & Holiday Schedule

  • Parental Leave

  • Progressive Healthcare Options

  • Retirement Programs

  • Opportunity for Education Reimbursement

Education Requirements:

  • Bachelor’s degree or equivalent (Preferred)

Other Requirements:

  • Self-starter mentality with interpersonal, decision-making, and organizational skills

  • Confident engaging in conversations with new prospects over the phone

  • The ability to not take NO as an answer

  • Communication and social media skills are necessary to create multiple access points into the market and prospect accounts

  • Ability to acquire and maintain knowledge of the IAM market and Ping’s solutions

Responsibilities:

  • Produce qualified meetings for Sales that convert into pipeline opportunities

  • Achieve key metrics for sales growth on a monthly and quarterly basis

  • Assist with research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools

  • Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives

  • Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool

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Avoca

Forward Deployed Engineer

Avoca is an AI workforce engine designed for service businesses, accelerating revenue by handling inbound calls, chats, and nurturing campaigns 24/7.

engineeringonsiteNew York HQ, USfull-time

Experience Requirements:

  • 3+ years in software engineering, preferably with backend or systems experience.

Other Requirements:

  • Proficient in Python (TypeScript/JavaScript a plus) and familiar with major cloud providers (AWS, GCP, or Azure).

  • Strong communicator able to work seamlessly with both technical and non-technical stakeholders.

  • Bonus: experience with vector databases, LLMs, prompt engineering, or AI agent frameworks.

  • Comfort working in dynamic environments with shifting priorities.

  • Eagerness to work in person with us in NYC full time.

Responsibilities:

  • Embed with customers to deeply understand their operations and deliver AI solutions that work from day one.

  • Build and maintain the infrastructure for conversational AI—APIs, integrations, monitoring, and feedback loops.

  • Translate business requirements into technical architectures and deployments.

  • Identify patterns across deployments and feed insights back into our core product roadmap.

  • Operate with high autonomy in high-stakes, ambiguous environments.

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Avoca

Software Engineer - Product

Avoca is an AI workforce engine designed for service businesses, accelerating revenue by handling inbound calls, chats, and nurturing campaigns 24/7.

engineeringonsiteNew York HQ, USfull-time

Experience Requirements:

  • 2–4 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).

Other Requirements:

  • Strong familiarity with AI, LLMs, or AI-assisted systems—or a willingness to learn fast.

  • Outcome-driven mindset: you measure success in impact, not just shipped features.

  • Comfortable collaborating across engineering, product, and customer-facing teams.

  • Low ego, high energy, resilient in a fast-paced environment.

  • Bonus: prior startup, hacker, or founder experience.

  • Eagerness to work in person with us in NYC full time.

Responsibilities:

  • Own feature development — from backend services to AI-powered user experiences.

  • Turn customer feedback into product improvements through rapid iteration and experimentation.

  • Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.

  • Hold a high bar for code quality—testing, monitoring, and reliability are second nature.

  • Prioritize ruthlessly and navigate changing requirements with autonomy.

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Avoca

Technical Account Manager

Avoca is an AI workforce engine designed for service businesses, accelerating revenue by handling inbound calls, chats, and nurturing campaigns 24/7.

operationsonsiteNew York HQ, USfull-time

Education Requirements:

  • CS/technical education or demonstrated fluency with APIs, webhooks, and integration patterns; ability to read and discuss payloads, auth models, and error handling.

Experience Requirements:

  • 2–5 years in startups in technical account management, solutions architecture, implementation, or technical customer success (or >4 years overall experience).

Other Requirements:

  • Experience configuring or advising on prompting, workflow logic, and system integrations in AI, SaaS, or enterprise software contexts.

  • Exceptional communicator with strong presentation and facilitation skills; comfortable leading technical discussions and executive updates.

  • Analytical mindset with the ability to tie customer KPIs (e.g., booking rates, lead qualification, speed-to-answer) to business outcomes.

  • Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments; thrives on owning processes end-to-end.

  • Not a pure software engineer—motivated to be customer-facing and accountable for adoption and outcomes rather than building product code.

Responsibilities:

  • Serve as the primary technical point of contact and trusted advisor post-sale, ensuring successful implementation, integration, and adoption.

  • Lead onboarding and rollout programs, tailoring technical approaches to each customer’s goals, stack, and business model.

  • Design and validate integrations (APIs, webhooks, data flows) in partnership with customer Operations, Product, and IT teams; troubleshoot issues and optimize performance.

  • Configure and iterate on prompting and workflows to drive call handling quality, conversion rates, and revenue impacts.

  • Conduct regular technical and business reviews to align objectives, measure KPIs, and identify new opportunities for value creation.

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Avoca

GTM Recruiter

Avoca is an AI workforce engine designed for service businesses, accelerating revenue by handling inbound calls, chats, and nurturing campaigns 24/7.

recruitingonsiteNew York HQ, USfull-time

Experience Requirements:

  • 3+ years of experience recruiting for GTM roles in high-growth startup environments, ideally early-stage.

  • Proven track record in both sourcing and closing top GTM talent.

  • Strong stakeholder management skills and experience influencing hiring decisions.

Other Requirements:

  • Ability to manage multiple searches and priorities simultaneously.

  • Excellent written and verbal communication skills.

  • Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments.

  • Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously.

  • Eager to work in person at our NYC office full time.

Responsibilities:

  • Own the GTM talent pipeline: Drive the full-cycle recruiting process for all commercial roles (Sales, Sales Ops, Customer Success, and more.)

  • Drive end-to-end recruitment for foundational roles: sourcing talent beyond the obvious channels, building relationships over months when needed, and orchestrating closes that bring the right people on board at the right time.

  • Be the voice of Avoca to the talent market by crafting authentic pitches that cut through generic startup messaging and articulating why our specific mission and moment matter to candidates who've heard it all before.

  • Build the candidate journey that top talent tells their friends about, where declined candidates still refer others, interview debriefs are learning moments, and our process itself becomes proof of our culture.

  • Deliver a world-class candidate experience that showcases Avoca’s culture.

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Perfect Corp.

Business Analyst

Perfect Corp. is the leading SaaS AI and AR beauty and fashion tech solutions provider, dedicated to transforming the consumer shopping experience through seamless and omnichannel experiences.

operationsonsiteNew Taipei City, TWfull-time

Experience Requirements:

  • At least 2 years of experience in research, data analysis, or business analysis

  • Strong interest or relevant experience in the software/App industry

Other Requirements:

  • Fluent English speaker and good communication skills

  • Ability to transform business challenges into data-driven solutions

  • Strong logical thinking and analytical skills, with a keen eye for numbers and details

  • Optimistic, proactive, self-disciplined, and possesses excellent communication and coordination abilities

Responsibilities:

  • Perform CRM data analysis to evaluate sales pipeline efficiency and identify opportunities for improvement.

  • Analyze operational performance metrics to provide insights that support strategic decision-making.

  • Integrate data from various sources (App, web, console, third-party tools) and collaborate with departments (PM, Marketing, R&D) to ensure accurate and meaningful analysis results.

  • Develop and maintain automated data pipelines to efficiently collect, process, and transform raw data into actionable analytical reports.

  • Conduct comprehensive market and industry analyses to identify trends, opportunities, and competitive threats.

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Perfect Corp.

B2C App Product Manager

Perfect Corp. is the leading SaaS AI and AR beauty and fashion tech solutions provider, dedicated to transforming the consumer shopping experience through seamless and omnichannel experiences.

productonsiteNew Taipei City, TWfull-time

Other Requirements:

  • Excellent communication skills, including outstanding reading and writing abilities.

  • A passion for continuous learning of new tech and UX/UI design concepts.

  • A genuine personality, displaying positivity and professionalism while also knowing how to foster a fun work environment.

Responsibilities:

  • Lead the planning and management of the YouCam app products, demonstrating strong decision-making abilities and influencing stakeholders at all levels of the organization.

  • Take ownership of the product roadmap and proactively devise innovative strategies, including proposing new ideas, to enhance user experience and drive revenue growth.

  • Facilitate effective communication and collaboration among cross-functional teams, including engineering, design, monetization, marketing, and executives.

  • Define specifications and collaborate closely with the engineering team, working hand-in-hand to address technical challenges and streamline the development process.

  • Demonstrate proficiency in analyzing user behavior data, evaluating user feedback, and conducting thorough competitor analysis to identify new opportunities for product enhancement.

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Perfect Corp.

B2C SEO Assistant Manager / Project Manager

Perfect Corp. is the leading SaaS AI and AR beauty and fashion tech solutions provider, dedicated to transforming the consumer shopping experience through seamless and omnichannel experiences.

marketingonsiteNew Taipei City, TWfull-time

Experience Requirements:

  • 5+ years of experience in B2C SEO, with a proven track record of leading a team.

Other Requirements:

  • Skilled in SEO tools (e.g., Google Search Console, GA4, SEMrush, Ahrefs).

  • Capable of developing SEO strategies and solving technical SEO issues.

  • Excellent English communication skills and strong teamwork spirit.

  • Passion for exploring AI-driven marketing trends and applying best practices.

Responsibilities:

  • Leading an agile SEO team (focus on the US market).

  • Set strategic directions for creating competitive content, driving organic traffic, and enhancing conversions for app downloads.

  • Conduct and oversee keyword research to identify high-volume, high-value B2C opportunities.

  • Guide the optimization of website content and structure in line with SEO best practices.

  • Monitor and analyze website performance, search engine rankings, and core SEO metrics to inform strategy.

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Good Tape

Dev/Product Team: Unsolicited Application

Good Tape is a secure AI transcription tool trusted by professionals to convert audio into reliable text and provide powerful insights via AI summaries.

engineeringonsiteCopenhagen, DKfull-time

Benefits:

  • Small, focused, and highly skilled team: your work has direct impact!

  • Modern stack and interesting technical challenges (Remix, multi-cluster infra, ASR pipelines).

  • Opportunity to shape both the product and engineering culture

  • Have agency in your work, and convert passion into user value

  • Feedback-driven culture that values clear communication and good engineering practices

Experience Requirements:

  • Build and ship things independently.

  • Care deeply about product quality and user experience.

  • Have a strong sense of ownership and curiosity.

  • Are motivated by the idea of working on privacy-focused AI products.

Responsibilities:

  • Help us craft AI tools that people trust.

  • Work on ML, ASR, infrastructure, clean backend implementations or great front-end experiences.

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nugget.ai

Junior Java Developer

nugget.ai is a complete people stack powered by AI and backed by science to hire, understand, train, and develop top talent, helping businesses unlock potential.

engineeringhybridQuad Cities Metropolitan Areafull-time

Benefits:

  • Remote Office – Flexible hybrid setup or fully remote option

  • Parking Space – Free parking spots available

  • Health Insurance – Additional private health insurance, including dental care

  • Personal Development – Company-sponsored training budget

  • Holidays – Extra 5 days after your 1st and 5th year

Education Requirements:

  • A degree in Computer Science, Software Engineering, or a related technical field

  • (or equivalent practical experience)

Experience Requirements:

  • Familiarity with at least one programming language such as Java, JavaScript, Python, or similar

  • Basic Understanding Of Object-oriented programming

  • Basic Understanding Of Software development principles

  • Basic Understanding Of Version control (e.g. Git)

  • Basic Understanding Of Testing and debugging

Other Requirements:

  • A motivated and curious learner who wants to understand how modern software is built and operated

  • A team player who enjoys collaboration and knowledge sharing

  • Organized and detail-oriented, with a desire to write clean, maintainable code

  • Open to feedback and eager to continuously improve

  • Enthusiastic about contributing to real-world systems and learning modern engineering practices

Responsibilities:

  • Contribute to the development of software solutions under the guidance of senior engineers

  • Write clean, readable, and testable code using object-oriented principles

  • Participate actively in code reviews, sprint planning, stand-ups, and retrospectives

  • Learn our platform, tools, and development practices through a structured onboarding process

  • Support troubleshooting and bug fixing in both development and production environments

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nugget.ai

Java Developer

nugget.ai is a complete people stack powered by AI and backed by science to hire, understand, train, and develop top talent, helping businesses unlock potential.

engineeringhybridCharlotte, NC, USfull-time

Experience Requirements:

  • 9+ years of experience as a Full Stack Java Developer (UI, backend)

  • Experience with Frontend Technologies (CSS, JavaScript, HTML)

  • Experience with Java (Backend)

  • Experience with Web Services (REST/SOAP)

  • Experience with Unix (Shell Scripts, Permissions, CLI)

Other Requirements:

  • Linux experience

  • Oracle, SQL Server, DB2 or similar database experience

  • Can read/write complex SQL queries

  • Cloud Container experience

  • Agile experience

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nugget.ai

JAVA Developer-Entry Level (98003)

nugget.ai is a complete people stack powered by AI and backed by science to hire, understand, train, and develop top talent, helping businesses unlock potential.

engineeringonsiteLos Angeles, CA, USfull-time

Benefits:

  • Increment would be at least a minimum of 15% every six months

  • Relocation charges will be provided to you during your project

  • Medicinal, Dental and Vision benefits following 60 days of business

  • Medical coverage qualified following 60 days of business

  • 401k retirement benefits plan qualified following half a year of work

Education Requirements:

  • Degree in Computer Science or related field.

Other Requirements:

  • Visa Sponsorship

  • H1B Sponsorship will be provided to OPT and CPT candidates only once they join our client’s project

  • OPT Extension Letter will be provided to those candidates who are qualified for STEM extension

  • Employer’s Confirmation Letter/CPT Letter/Offer Letter will be provided

  • Pre-job Training with Experienced Trainers

Responsibilities:

  • Designing, implementing, and maintaining Java applications that are often high-volume and low-latency, required for mission-critical systems

  • Delivering high availability and performance

  • Contributing in all phases of the development life cycle

  • Writing well-designed, efficient, and testable code

  • Conducting software analysis, programming, testing, and debugging

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nugget.ai

Java Developer - Remote

nugget.ai is a complete people stack powered by AI and backed by science to hire, understand, train, and develop top talent, helping businesses unlock potential.

engineeringremoteTexas, USfull-time

Experience Requirements:

  • Working knowledge in Microservice architectures, RestAPI

  • Knowledge in Service Oriented Architecture (SOA)

  • Experience in source code control systems such as SVN, Git

  • Analysis and design skills using formal methodologies and Object Oriented Programming principles

  • Relational database experience, Oracle preferred

Other Requirements:

  • PostgreSQL, Mongo DB, Kafka - preferred

  • Primary Skill: Order Management

Responsibilities:

  • Designing and developing Java-based, enterprise class JEE application solutions (Spring, JEE, WebSphere, RAD, Struts, Web Services, jQuery, HTML5, CSS3, Hibernate, AngularJS)

  • Demonstrated ability to meet schedules and multi-task

  • Outstanding oral and written communications skills

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Airial

Frontend Engineer

Airial is your personal AI travel agent that instantly converts your imagination, travel videos, or descriptions into fully planned, ready-to-book trips, including flights, hotels, and day plans.

engineeringremoteINfull-time

Experience Requirements:

  • 2+ years of experience with React and Javascript.

  • 1+ year experience working with Redux and other standard frontend frameworks.

Other Requirements:

  • Ability to write scalable, modular, optimised code for responsive frontend components.

  • Strong AI fundamentals.

  • Experience working on the Azure platforms.

Responsibilities:

  • Lead the development of cutting-edge agentic AI experiences in the Airial Travel app and website in React Native across Android and iOS and React on desktop.

  • Design and implement next-gen interactive UI components based on LLMs and other Gen AI models.

  • Engineer state-of-the-art frontend features that coordinate dozens of AI models and APIs to provide personalized recommendations, intricately crafted plans, and real-time booking options.

  • Work with backend developers to develop UI tightly coupled with the AlphaTravel AI engine creating novel travel planning workflows in the process.

  • Focus on optimizing the app and website performance to ensure smooth, fast load times and a responsive interface across all devices.

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Airial

AI Backend Engineer

Airial is your personal AI travel agent that instantly converts your imagination, travel videos, or descriptions into fully planned, ready-to-book trips, including flights, hotels, and day plans.

engineeringremoteINfull-time

Other Requirements:

  • Proficiency in Python and Flask/Quart/Fast API.

  • Strong understanding of asynchronous programming and scalable system design.

  • Strong understanding of AI fundamentals.

  • Background in competitive programming (ICPC or similar) and sharp problem-solving skills.

  • Experience building applied AI/ML solutions.

Responsibilities:

  • Work with multiple external APIs to scrape web data and tie everything together with Agentic AI workflows to provide seamless, powerful experiences for our users.

  • Work with backend developers to develop UI tightly coupled with the AlphaTravel AI engine creating novel travel planning workflows in the process.

  • Make defining contributions to AlphaTravel, our proprietary travel AI engine based on cutting edge AI research that is redefining travel planning.

  • Develop new functionality and user flows, add new agents and variables, fine-tune existing agents, build constrained optimizers, optimize the entire graph and add explainability.

  • Solve complex workflow challenges involving multi-step user tasks, dependencies, and resource management.

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