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Avoca

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About

Avoca is an AI platform designed for HVAC, plumbing, and electrical businesses. It aims to boost business revenue, empower technicians and representatives, and improve customer service. Key features include an AI-powered call answering system that books appointments, provides real-time analytics and training for employees, and offers automated follow-ups. It integrates with platforms like ServiceTitan. Customer testimonials highlight increased booking rates and improved sales. The platform offers features like Responder (AI call answering), Coach (employee training), and Web Chat.

Platform
Web
Keywords
aicall centerhvacplumbingelectrical businesses
Task
call answering

Features

automated follow-ups

deep integrations with common platforms like servicetitan

real-time analytics and training on how to better interact with customers

calls get booked into the crm of your choice

never goes off script

empathetic, intelligent ai

book at a higher rate than even us-based call centers

answer every call instantly

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