Avoca is an AI platform designed for HVAC, plumbing, and electrical businesses. It aims to boost business revenue, empower technicians and representatives, and improve customer service. Key features include an AI-powered call answering system that books appointments, provides real-time analytics and training for employees, and offers automated follow-ups. It integrates with platforms like ServiceTitan. Customer testimonials highlight increased booking rates and improved sales. The platform offers features like Responder (AI call answering), Coach (employee training), and Web Chat.
• automated follow-ups
• deep integrations with common platforms like servicetitan
• real-time analytics and training on how to better interact with customers
• calls get booked into the crm of your choice
• never goes off script
• empathetic, intelligent ai
• book at a higher rate than even us-based call centers
• answer every call instantly
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