AI Jobs

Responsibilities:

• Making human-level language AI part of everyday life through next-gen generalization-focused language research

Responsibilities:

• Making human-level language AI part of everyday life through next-gen generalization-focused language research

Experience Requirements:

• 5+ years in a customer success leadership role with a proven track record of retaining and growing customers in an enterprise software company.

• Experience in a compliance or regulatory industry is an advantage.

• Proven ability to manage teams.

• History of improving processes, methodologies, or framework to improve overall team performance.

• Experience communicating with C-level to individual contributors.

Other Requirements:

• Excellent communication skills (written and verbal)

• Proven self-starter and able to come up to speed on complex difficult concepts with ease

• Ability to translate complex concepts into easy-to-understand trainings and documentation

• Exceptional work ethic, with strong values and principles

• Detail-oriented: able to notice the little things that make a big difference

• A self-motivated person who can work under stress and meet deadlines

• A positive attitude and open mind that approaches problems from all angles

Responsibilities:

• Manage and mentor a team of Customer Success Managers (CSMs), focusing on skills such as client management and negotiations.

• Drive adoption of tools and processes and ensure consistent use of internal tools across the team.

• Develop programs to drive customer retention, satisfaction, adoption, and expansion.

• Own renewal and churn management strategies to minimize attrition.

• Identify and own upsell and cross-sell opportunities across the customer base.

Education Requirements:

• Bachelor’s degree or equivalent related experience

Experience Requirements:

• 7+ years of proven direct software sales success.

• Demonstrated ability to hunt for new-logo enterprise customers with strong desire to WIN.

• Track record of consistently meeting and exceeding revenue quotas.

• Ability to engage prospects through both inbound and outbound phone calls.

• Demonstrated ability to navigate the sales cycle from start to finish.

Other Requirements:

• Exceptional writing and communication skills

• Strong work ethic and commitment

• Positive, team-oriented attitude

• Familiarity with Salesforce.com is a plus

Responsibilities:

• Achieve and exceed designated sales goals.

• Build individual pipeline and opportunities through daily outbound sales activity.

• Consult prospects on Gryphon AI best practices and trends to provide meaningful recommendations.

• Collaborate cross-functionally with Marketing and Product teams to optimize company sales efforts.

• Professionally represent the Gryphon AI brand, vision, and values always.

Benefits:

• Opportunity to learn machine learning and AI

• Experience in large-scale migration projects

• Variety of jobs and flexibility between roles

• Opportunity to work with high-profile companies like Google and Veolia

• Growth in domain expertise and technical skills

Education Requirements:

• BS/BA Degree in Business Studies, Computer Science, Information Systems, Engineering, or equivalent experience

• Master Degree in computer science (Nice to Have)

Experience Requirements:

• 5+ years of technical sales position (Solutions Engineer, System Engineering, etc.)

• Previous experience in working with US-based companies in the US market

• Experience responding to RFIs/RFPs and competitive situations

• Experience with Enterprise Content Management software (Nice to Have)

• Proven success at other startup software companies (Nice to Have)

Other Requirements:

• Problem-solving and creative skills

• Ability to understand the enterprise IT ecosystem

• Excellent communication skills (writing, listening, phone)

• Team player capable of working in a fast-paced startup

• Experience with Google Cloud, AWS, or Azure (Nice to Have)

Responsibilities:

• Qualify customer requirements with US sales teams

• Build demonstration and Proof of Concept (POC) environments

• Deliver demonstration workshops and manage POCs

• Build commercial proposals and answer RFPs

• Contribute to solution implementation after closing

Benefits:

• Best-in-class AI platform

• Impact at scale

• High-growth environment

• Remote-first flexibility

• Travel for client meetings and events

Experience Requirements:

• 2-3 years of product marketing experience, ideally in SaaS

• Proven track record of successful product launches and go-to-market strategies

• Experience creating marketing collateral and enablement tools for sales teams

Other Requirements:

• Outstanding written and verbal communication skills

• Witty sense of humor

• Strong analytical capabilities and data-driven decision-making

• Excellent project management and organizational skills

• Analytical thinker with a proactive, problem-solving mindset

Responsibilities:

• Translate product features into clear messaging and collaborate on launch rollouts

• Turn product updates, customer stories, and data into compelling, shareable content

• Draft newsletters, product update emails, and engagement campaigns

• Execute enablement materials with Sales, Product, and Support

• Represent Second Nature at key customer events and conferences (10-15% travel)

Other Requirements:

• Comfortable commuting to the Downtown Montreal office

• Legally authorized to work in Canada

Benefits:

• 8 benefits

Benefits:

• 8 benefits

Benefits:

• Collaborative, innovative, and inclusive culture

• Competitive compensation and benefits

• Opportunities for global exposure and career advancement

• Flexible work environment

• Work with a global leader in Conversational AI

Experience Requirements:

• 4-8 years of experience in recruiting

• Strong focus on GTM roles (Sales, Marketing, Customer Success, and Partnerships)

• Proven track record of hiring in US and/or international markets

• Expertise in sourcing passive candidates and building diverse talent pipelines

Other Requirements:

• Strong interpersonal and communication skills

• Familiarity with Applicant Tracking Systems (ATS) and recruitment tools like LinkedIn Recruiter

• Ability to adapt to changing priorities and thrive in an agile environment

Responsibilities:

• Manage the full-cycle recruitment process for GTM roles

• Identify and engage top talent through various channels

• Partner with hiring managers and leadership teams to understand hiring needs

• Deliver an exceptional candidate experience

• Stay updated on global hiring trends and compensation benchmarks

Education Requirements:

• Relevant coursework or certifications (e.g., CEH, OSCP, CRTP, CompTIA Security+)

Experience Requirements:

• 1+ Years of experience in Information Security

• Familiarity with vulnerability assessment and penetration testing (VAPT) tools

• Basic experience with scripting languages (e.g., Python, Bash) for automation tasks

• Knowledge of security practices for AI/ML, including model vulnerability and data privacy for LLMs

Other Requirements:

• Experience or participation in bug bounty programs or Capture the Flag (CTF) competitions

Responsibilities:

• Assist in monitoring and analyzing security alerts and incidents

• Conduct basic VAPT and report findings to the security team

• Research and stay updated on the latest cybersecurity threats and tools

• Collaborate with cross-functional teams to support security audits

• Document incident response procedures and other critical processes

Benefits:

• Competitive salary

• Hybrid work schedule (3 days in-office per week)

• Clear growth path into Customer Success, Operations, or Account Management

• Supportive and collaborative team environment

• Health insurance

Experience Requirements:

• 2–3 years of experience in a customer service, support, or client-facing role

• Familiarity with customer support tools, ticketing systems, or CRMs

• Experience working with SaaS applications, technical savvy, marketplace, or online platform environment is a plus

Other Requirements:

• Strong written and verbal communication skills

• Organized, detail-oriented, and reliable

• Comfortable multitasking in a fast-paced environment

• Ability to follow processes while learning when to escalate issues

Responsibilities:

• Respond to customer inquiries and support requests in a timely and professional manner

• Assist the Customer Success Manager with resolving customer issues and following up as needed

• Track and document customer issues, feedback, and resolutions in our systems

• Escalate technical or complex issues to the appropriate internal teams

• Help monitor customer feedback and flag recurring issues or trends

Experience Requirements:

• 7–12 years of experience in operations

• 3+ years in a senior-level or team lead capacity

• Background in SaaS, digital marketplaces, or high-volume transactional platforms

• Experience with selling products or software directly to customers online

• Familiarity with tools like Intercom, Stripe, ClickUp, or equivalent systems

Other Requirements:

• Excellent judgment in fast-paced, high-stakes operational decisions

• Analytical mindset with comfort in process design, automation, and continuous improvement

Responsibilities:

• Oversee Daily Marketplace Operations

• Manage and Optimize Support Systems

• Coordinate Digital Product Delivery

• Collaborate with Product & Engineering

• Monitor Risk, Fraud, and Compliance

Benefits:

• Competitive compensation package

• Hybrid work flexibility

• Personal development in a company that cares about learning

• Mentorship & Education opportunities

• Modern tech stack and tools

Experience Requirements:

• Solid experience in NextJS, React, NodeJS, PostgreSQL, and Docker

• Experience with Tailwind, tRPC, and Langchain

• Knowledge of Zod is not mandatory, but it adds a cherry on top

• Startup Mindset

Other Requirements:

• Fluent English language skills

• Self-Starter

Responsibilities:

• Bring our product to life

• Work in close-knit team of IOI gold medalists, CTOs and founders

• Work on a problem that has the potential to create a historical shift in how we think about software

Benefits:

• Competitive compensation package

• Hybrid work flexibility

• Personal development in a company that cares about learning

• Mentorship & Education opportunities

• Modern tech stack and tools

Experience Requirements:

• Strong frontend development expertise

• Proven experience across both frontend and backend development

• Familiarity with various programming languages and frameworks

• Experience working on scalable, high-quality applications

Other Requirements:

• A hands-on, problem-solving attitude with a commitment to high standards

• Comfortable with iterative development processes and working within a fast-paced environment

Responsibilities:

• Transform product ideas into beautiful, functional interfaces

• Collaborate with the founding team to define, design, and ship new features

• Take ownership of our frontend, while at the same time being able to execute on fullstack tasks

• Contribute to Juma’s technical architecture

• Participate in all phases of the development lifecycle

Benefits:

• Competitive compensation package

• Hybrid work flexibility

• Personal development in a company that cares about learning

• Mentorship & learning opportunities

• Modern tech stack and tools

Experience Requirements:

• Solid experience in NextJS, React, NodeJS, PostgreSQL, and Docker

• Experience with Tailwind, tRPC, and Langchain

• Knowledge of Zod is not mandatory, but it adds a cherry on top

• Startup Mindset

Other Requirements:

• Fluent English language skills

• Self-Starter

Responsibilities:

• Creating innovative experiences

• Keeping up with every new trend in web technologies

• Ready to take on projects independently

• Ability to function as part of our vibrant, dynamic team

Education Requirements:

• M.Sc. in Computer Science, Data Science, or a related technical field

• B.Sc. with 3+ years of hands-on experience in AI/ML applications

• PhD in Computer Science (Nice to Have)

Experience Requirements:

• 3+ years of hands-on experience in AI/ML applications (if B.Sc.)

• Strong understanding of LLMs, embeddings, cross-encoders, vector search

• Experience running experiments and analyzing results with rigor

• Experience in a fast-paced startup (Nice to Have)

• Paper publications in conferences (Nice to Have)

Other Requirements:

• Familiarity with open-source libraries, models and research environments

• Ability to translate ideas into prototypes and iterate quickly

Responsibilities:

• Be the expert in the latest research and tooling around LLMs and RAG

• Develop benchmarks and evaluation frameworks

• Productionize research and build end-to-end reliable systems

• Contribute to internal research documentation

• Stay up to date on academic and open-source developments

Education Requirements:

• Degree in Computer Science, Statistics, Engineering, or a related quantitative field

Experience Requirements:

• 3+ years of professional experience as a Data Engineer

• Proficiency in Python

• Experience with relational databases (SQL) and NoSQL databases

• Experience with AWS and their data services

• Experience with big data technologies (Preferred)

Other Requirements:

• Experience with Mongo/Snowflake/Redis/S3

• Experience with Airflow

• Familiarity with containerization and orchestration tools

• Knowledge of data governance and data security

Responsibilities:

• Design, build, and maintain efficient and reliable ETL/ELT pipelines

• Develop and improve data infrastructure

• Ensure data quality, integrity, and security across all platforms

• Optimize data systems for performance and scalability

• Troubleshoot and resolve issues related to data pipelines

Benefits:

• Young, open, and inclusive culture

• Chance to build at the forefront of agentic AI

• Full medical and dental coverage

• Deep-work culture

• Monthly Cibus

Experience Requirements:

• 3+ years of experience in QA Engineering

• Strong emphasis on backend/API testing

• Hands-on experience with test automation frameworks

• Experience testing distributed systems, microservices, or data pipelines

• Familiarity with AI/ML systems

Other Requirements:

• Strong understanding of REST APIs

• Experience with CI/CD pipelines

• Familiarity with cloud environments (AWS preferred)

• Excellent communication in English

Responsibilities:

• Design and execute test strategies for search API and content extraction

• Build and maintain automated testing frameworks

• Develop testing approaches for non-deterministic AI outputs

• Create performance and load testing suites

• Collaborate with developers to implement CI/CD quality gates

Benefits:

• Young, open, and inclusive culture

• Chance to build at the forefront of agentic AI

• Daily team lunches + fully stocked snacks

• Full medical, dental, and vision insurance

• Generous time off

Experience Requirements:

• 2–5 years of professional software engineering experience

• Strong backend development skills (Python, Go, C++)

• Experience designing and operating large-scale distributed systems

• Hands-on expertise with AWS infrastructure

• Experience building RAG workflows (Nice to Have)

Other Requirements:

• Based in NYC or open to relocating

• Curiosity about LLMs and retrieval

• Familiarity with DevOps practices

• Background in frontend or full stack (Nice to Have)

Responsibilities:

• Build fast, reliable, and scalable systems for LLM workflows

• Design and implement backend infrastructure and API endpoints

• Collaborate closely with product to iterate on features

• Improve performance, monitoring, and reliability

• Own core systems and contribute to architectural decisions